Shoptech Software

What Shoptech Software does

Shoptech Software, operating as ECI Software Solutions, Inc., is a privately held US-based provider of vertical ERP and business management software founded in 1984. The company's flagship product, JobBOSS², is a cloud-based job-shop ERP designed for make-to-order and high-mix, low-volume manufacturers, including fabrication shops, machine shops, stamping operations, tool and die shops, screw shops, and mixed-mode manufacturers serving regulated industries such as aerospace and defense (ITAR-compliant) and medical devices. The platform combines MRP with shop-floor execution, precise job costing, labor tracking, real-time inventory management, quality management (CAPA workflows, calibration, supplier lot traceability), and QuickBooks accounting integration. Notable 2025 additions include an AI-powered BOM Builder that generates draft bills of materials from PDFs, Excel files, images, and CSVs using generative AI and computer vision, plus mobile apps for shop floor time tracking.

ECI's broader portfolio spans 40+ products across six verticals: Manufacturing (JobBOSS², M1, Deacom, Macola, ProfitKey, Amper, MES, APS), Residential Construction (Bolt, MarkSystems, Lasso CRM), Distribution (DDMSPLUS, EvolutionX, Khameleon), Building Supply (Spruce, RockSolid MAX), Office Technology (e-automate, Printanista), and Field Service (Davisware, acquired). The company monetizes through subscription SaaS contracts across three deployment models (multi-tenant cloud, private hosted cloud, on-premise perpetual license), with annual billing for cloud tiers and multi-year contracts for on-premise. Implementation runs 3-6 months with dedicated US-based expert support, and distribution is purely direct enterprise field sales supplemented by an ECI Manufacturing Strategic Alliance Partner Program. The customer base is concentrated in SMB manufacturing (10-500 employees), with named logos including X-mill inc, USA Dutch Inc, Polycam, GPI, Tamarack, ACP Solutions, and others. Geographic reach spans North America, UK, Europe (Netherlands, Belgium, Norway, Sweden, Germany), and Oceania (Australia, New Zealand), with the annual ECI Connect Customer Conference drawing 1,000+ attendees.

Name

Shoptech Software

Legal name

ECI Software Solutions, Inc.

Website

https://shoptech.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Shoptech Software (ECI Software Solutions) provides JobBOSS², a cloud-based ERP purpose-built for SMB job shops and make-to-order manufacturers across aerospace, defense, and medical device verticals, with 40+ portfolio products spanning manufacturing, construction, distribution, and field service sold via direct enterprise sales across North America, Europe, and Oceania.

Ownership category

akta.pro rank

Product category

Manufacturing ERP Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• Job shop ERP
• Manufacturing execution system
• Shop floor scheduling
• Cloud manufacturing software
• Job costing software

Headquarters

HQ city

Glastonbury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. ERP Software Subscription: JobBOSS² operates as a cloud-based SaaS ERP solution with subscription-based pricing. Offers three deployment models for US customers: multi-tenant SaaS cloud, private hosted cloud for enhanced security, and traditional on-premise installation. Implementation takes 3-6 months with expert services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Shoptech Software (legal entity ECI Software Solutions, Inc.) develops and sells business management and ERP software, with its flagship JobBOSS² being a cloud-based job-shop ERP and shop management solution for make-to-order and custom metal manufacturers. The product combines MRP functionalities with shop-floor execution, precise job costing, labor tracking, inventory control, and AI-powered BOM building for small and mid-sized job shops.

Product overview

ECI Software Solutions (Shoptech Software) offers a comprehensive portfolio of business management and ERP solutions organized across multiple industry verticals: Manufacturing (JobBOSS², M1, Deacom, Macola, JobBOSS, E2 MFG, MAX, ProfitKey, KnowledgeSync, Cognytics, Payments, MES, APS, Amper), Residential Construction (Bolt, MarkSystems, AvidWarranty, HomeKeep, Lasso CRM, AvidCX, LotVue, Insearch), Distribution (DDMSPLUS, Red Falcon, EvolutionX, ECInteractivePLUS, Khameleon, Acsellerate, Margin Accelerator, JumpTrack, ScanIT, Punchout), Building Supply (Spruce, RockSolid MAX, Spruce eCommerce), Office Technology (e-automate, Printanista, MobileTech, PO Processor, e-info Enhanced), and Field Service (Davisware). The core product JobBOSS² is a purpose-built job-shop ERP with modular add-ons including AI BOM builder, MES, and CRM. The portfolio spans from cloud-based ERP and shop management software to specialized solutions for specific industries like office technology, building supply, and field service.

Differentiator

Problem solved

Functional benefit

Brands

• JobBOSS²: Job-shop ERP and shop management software for improved shop floor control and business insights, designed for make-to-order manufacturers.
• M1
• Deacom
• Macola
• KnowledgeSync
• Cognytics
• MES
• APS
• Amper
• Bolt
• MarkSystems
• Spruce
• e-automate
• Davisware

Products and services

• JobBOSS² Job-shop ERP and shop management software for make-to-order and custom metal manufacturers. Provides quoting, job costing, shop-floor scheduling, inventory control, and AI BOM building with modular add-ons including MES and CRM.
• M1 ERP software for discrete manufacturers offering functionality to manage the entire business.
• Deacom All-in-one, comprehensive ERP solution for batch and process manufacturers to streamline operations.
• Macola ERP for small to medium-sized manufacturers and distributors (for existing customers).
• MES Manufacturing execution system (MES) software for manufacturers.
• APS Advanced planning and scheduling (APS) for manufacturers.
• Amper Production monitoring and intelligence platform designed for manufacturers.
• Bolt Project and scheduling platform that streamlines trade workflows for residential construction.
• MarkSystems ERP system that unifies production and operations for home builders.
• Spruce ERP software for lumber and building materials supply.
• e-automate All-in-one management solution for office technology businesses to boost profitability and efficiency.
• Davisware Business management software built for trades like HVAC/R and food equipment that connects the office, field, and warehouse.
• EvolutionX B2B eCommerce platform for distributors, manufacturers, and wholesalers.

Quantifiable outcome

• 160% increase in revenue potential by optimizing scheduling, inventory, and cash flow
• +2 more outcomes

Named customers9 records

Segments11 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature6 records

Partnerships

One partnership is on record.

• QuickBookscoreTechnology or IntegrationQuickBooks integration (both Desktop and Online versions) allows US shops to sync invoices, payroll, and AP/AR data automatically, eliminating double entry between shop floor and accounting.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Global Shop Solutions: ERP vendor purpose-built for job shops and make-to-order manufacturers, offering quoting, scheduling, job costing, and shop-floor execution — directly comparable to JobBOSS² in target customer, feature set, and SMB motion.
• Katana MRP: Cloud-native MRP/ERP for SMB manufacturers and job shops, competing on modern UX and faster onboarding against JobBOSS² in the same high-mix, low-volume segment.
• Acumatica Manufacturing Edition: Cloud ERP with a discrete manufacturing module targeting small and mid-sized manufacturers, offering similar quoting, production, and inventory capabilities to JobBOSS² on a unified cloud platform.
• Epicor Kinetic: Mid-market ERP tailored for discrete and job-shop manufacturers with production scheduling, MES, and quality modules — overlapping directly with JobBOSS² and M1 in target segment.
• SYSPRO: ERP for discrete and process manufacturers serving small/mid-market job shops with shop-floor control, inventory, and job costing — comparable feature coverage and customer size tier to ECI's manufacturing portfolio.
• abas ERP: Mid-market ERP for custom and make-to-order manufacturers with strong job-shop functionality, targeting a similar SMB-to-mid-market customer profile in discrete manufacturing.

Others

• JobBOSS (legacy ECI product): Predecessor product to JobBOSS² still maintained within the same ECI portfolio for existing customers; included to highlight internal SKU overlap rather than external competition.

Broad incumbents

• Infor CloudSuite Industrial: Large incumbent ERP vendor with discrete manufacturing and job-shop functionality as part of a broader industry-specific cloud suite — broader portfolio but overlapping target customers in mid-market manufacturing.
• SAP Business One: Enterprise incumbent's SMB-tier ERP serving discrete manufacturers with production, inventory, and financials — a competitive threat as job shops scale into mid-market.
• NetSuite (Oracle): Cloud ERP incumbent increasingly targeting SMB manufacturers and job shops with SuiteCloud platform and WMS/light manufacturing modules — a broader-portfolio competitor with stronger cloud-native positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/shoptech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shoptech Software