HBLAB JSC
HBLAB JSC is a Hanoi-based IT outsourcing firm delivering software development, staff augmentation, cloud, and AI solutions — including its proprietary M-RAG system — primarily to Japanese and Korean enterprise clients from a 630+ person delivery organization.
- Company typePrivate
- Founded2015
- HeadquartersHanoi, Vietnam
- Headcount251–500
- GTM typeB2B
- OfferingServices
What HBLAB JSC does
HBLAB JSC is a Hanoi-headquartered IT outsourcing company founded in 2015 that delivers software engineering, managed services, cloud, staff augmentation, and AI solutions primarily to Japanese and Korean enterprise clients. The company operates a one-stop service model spanning IT consulting, web and mobile application development, cloud infrastructure (AWS, Azure, GCP, Naver Cloud, KT Cloud), Microsoft Power Platform, blockchain, AR-VR, and computer-vision products such as an automatic license-plate reader, alongside a Transportation Management System (TMS) for logistics operators.
The company's AI stack centers on its proprietary M-RAG (Multi-Retrieval Augmented Generation) enterprise knowledge retrieval system, designed to ground chatbot responses in verified company documents and reduce hallucination in regulated use cases. HBLAB also offers conversational AI chatbots, AI assistants, and autonomous AI agents with persistent memory and tool-use, supported by capabilities in NLP, generative AI, predictive analytics, and process automation, with 30% of its 630+ engineers holding five or more years of specialized AI experience.
Commercially, HBLAB earns revenue through professional services — hourly and monthly fees for staff augmentation, dedicated development teams, and project-based AI and digital-transformation engagements — delivered through offices in Hanoi, Da Nang, Singapore, Seoul, Tokyo, and Fukuoka. The business is privately held with no disclosed parent, institutional investors, or public financials, and holds CMMI Level 3 certification. Named customers include Toyota, NEC, Regalix, CRI, Telemax, Wealthpark, Spicemart, Trial Holdings, and others across retail, finance, healthcare, education, manufacturing, and IT verticals.
HBLAB JSC firmographics
Firmographics- Name
- HBLAB JSC
- Legal name
- HBLAB JSC
- Website
- https://hblabgroup.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- HBLAB JSC is a Hanoi-based IT outsourcing firm delivering software development, staff augmentation, cloud, and AI solutions — including its proprietary M-RAG system — primarily to Japanese and Korean enterprise clients from a 630+ person delivery organization.
- Ownership category
- akta.pro rank
HBLAB JSC industry classification
Industry- Product category
- IT Outsourcing Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
- akta.pro secondary industries
- HRIS/HCM Implementation Services (BPAEAGAE), B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)
Keywords
Where HBLAB JSC is headquartered
LocationHeadquarters
- HQ city
- Hanoi
- HQ country
- Vietnam
- HQ region
- Asia
Offices6 records
Markets served
HBLAB JSC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- IT Outsourcing Services: Provides comprehensive IT outsourcing services including staff augmentation, managed services, and dedicated development teams. Revenue generated through hourly/monthly service fees for engineering resources and project delivery.
- AI Solutions and Digital Transformation: Offers AI solution development, digital transformation consulting, and implementation services. Revenue from custom AI development projects, AI agent development, and enterprise AI integration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom engagement based on project requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
HBLAB JSC product offering
Product offeringCore offering
HBLAB JSC provides end-to-end IT outsourcing and software development services for enterprise clients, with a one-stop service model covering IT consulting, web and mobile application development, managed services, cloud computing, Microsoft Power Platform implementation, and staff augmentation. The firm delivers custom AI solutions including its proprietary M-RAG enterprise knowledge retrieval system, conversational AI chatbots, AI assistants, and autonomous AI agents. HBLAB also offers specialized offerings such as computer vision license plate recognition, AR-VR experiences, blockchain development, and a Transportation Management System for logistics clients.
Product overview
HBLAB JSC is an IT outsourcing company offering a one-stop service model encompassing IT consulting, web/app system development, managed services, cloud computing, Power Platform, staff augmentation, and AI solutions. Its AI portfolio includes proprietary M-RAG knowledge retrieval alongside conversational AI chatbots, AI assistants, and autonomous AI agents. Specialized offerings include Vehicle License Plate Reader (ANPR), AR-VR experiences, Map Augmented Experience, and Blockchain solutions. The company operates across retail & ecommerce, education, finance & accounting, entertainment, healthcare, manufacturing, and other industries, serving clients globally from offices in Vietnam (Hanoi, Da Nang), Singapore, South Korea (Seoul), and Japan (Tokyo, Fukuoka), with a team of 630+ engineers and project managers.
Differentiator
Problem solved
Functional benefit
Brands
- HBLAB: Main company brand providing IT outsourcing, AI solutions, and digital transformation services.
Products and services
- IT Consulting Strategic technology advisory service helping enterprise clients define digital transformation roadmaps, evaluate technology options, and plan IT investments. Designed for Japanese, Korean, and global enterprise clients seeking external technology strategy expertise.
- Web App System Development End-to-end web application development covering frontend, backend, database, and API integration across multiple technology stacks including React, Vue.js, Angular, Spring, Node.js, Python, PHP, .NET, and Golang. Targeted at enterprise clients needing custom software delivery.
- Managed Services Ongoing IT operations, infrastructure management, system maintenance, and technical support services to ensure continuous availability and performance of deployed enterprise systems.
- Cloud Computing Cloud infrastructure services covering deployment, migration, and managed operations across AWS, Microsoft Azure, Google Cloud Platform, Cloudflare, Naver Cloud, and KT Cloud for enterprise clients.
- Power Platform Microsoft Power Platform implementation including Power Apps, Power Automate, and related low-code/no-code tooling for business process automation and rapid enterprise application development.
- Staff Augmentation Flexible staffing model providing skilled engineers, developers, and project managers to supplement client teams, available in offshore, onsite, and hybrid engagement models for enterprise clients needing capacity scaling.
- AI Solution Comprehensive AI and machine learning service covering custom ML model development, deep learning for computer vision and NLP, generative AI implementation, and AI agent development. The umbrella offering under which M-RAG, chatbots, AI assistants, and autonomous agents are delivered to enterprise clients.
- Vehicle License Plate Reader (ANPR) Computer vision-based automatic number plate recognition (ANPR) solution for parking management, toll collection, traffic monitoring, and access control applications. Targeted at enterprises and public sector clients in transportation and smart city deployments.
- AR-VR Development Augmented reality and virtual reality development services for training simulations, product visualization, remote assistance, and immersive customer experiences for enterprise clients.
- Map Augmented Experience Location-based augmented reality experience development overlaying digital content onto real-world map environments for navigation, tourism, retail, and marketing use cases.
- Blockchain Development Blockchain development services including decentralized application (dApp) development, smart contract implementation, and blockchain-based solution architecture for supply chain, finance, and digital identity applications.
- M-RAG HBLAB's proprietary enterprise knowledge retrieval solution (Multi-Retrieval Augmented Generation) that grounds AI chatbot and assistant responses in verified company documents (product brochures, policy documents, internal manuals, FAQ databases, sales guidelines, claim procedures, compliance-approved materials) to reduce hallucination and ensure factual accuracy for enterprise deployments in regulated industries.
- Transportation Management System (TMS) Logistics software solution for planning, executing, tracking, and optimizing freight transportation. Covers shipment planning, route optimization, carrier selection, real-time tracking, freight audit, and transportation analytics for manufacturers, retailers, 3PLs, and distributors.
Quantifiable outcome
- 30% lower costs than traditional markets
- +2 more outcomes
Companies that use HBLAB JSC
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles2 records
HBLAB JSC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability10 records
Feature1 record
HBLAB JSC partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- TelemaxcoreMOU signed in March 2026 for cooperation in software development and AI. Telemax CEO praised HBLAB's AI department as highly skilled with excellent project management and outstanding communication.
- AutostradacoreMOU signed in March 2026 for cooperation in software development and AI expansion
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
HBLAB JSC competitors and assessment
Company assessmentDirect peers
- Nagarro: Global digital engineering and IT services company with strong presence in Vietnam/Japan corridor, offering AI and custom software development similar to HBLAB's portfolio.
- KMS Technology: Vietnam-origin IT services firm offering software development, QA, and AI/ML services to global enterprise clients with comparable engagement models.
- FPT Software: Vietnam's largest IT outsourcing and software services exporter with comparable Japanese/Korean customer focus and a similar full-stack delivery model including AI/ML services.
- TMA Solutions: Vietnam-based IT outsourcing company with multi-hundred-engineer headcount and longstanding Japanese client relationships, competing head-to-head for outsourced development work.
- SotaTek: Vietnam-based IT outsourcing and AI solutions provider serving Japanese and global clients with comparable service breadth and AI/blockchain offerings.
Broad incumbents
- Tata Consultancy Services (TCS): Largest Indian IT services firm with significant Japanese enterprise client base and AI/automation offerings; a benchmark competitor for full-stack outsourcing engagements.
- Luxoft (DXC Technology): Global IT services provider with custom software development and digital transformation offerings; competes for similar Japanese enterprise outsourcing deals at larger scale.
- NTT Data: Major Japanese IT services conglomerate that both partners with and competes against Vietnam-based outsourcers serving Japanese enterprise digital transformation projects.
- Infosys: Global IT services major with Japan delivery presence and enterprise AI/digital transformation offerings; competes for the same enterprise outsourcing RFPs that HBLAB targets.
Emerging players
- Fram^ (Fram^ Group): Vietnamese IT outsourcing and software development firm with Japanese enterprise focus and growing AI capabilities; an emerging competitor for similar accounts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
HBLAB JSC social profiles
Digital presenceHBLAB JSC compliance and trust
Trust signalCompliance1 record
HBLAB JSC financial estimates
Financial estimateRevenue estimate
Valuation estimate
HBLAB JSC leadership team
Management profileNumber of profiles
Profiles2 records
HBLAB JSC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HBLAB JSC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HBLAB JSC
What does HBLAB JSC do?
HBLAB JSC provides end-to-end IT outsourcing and software development services for enterprise clients, with a one-stop service model covering IT consulting, web and mobile application development, managed services, cloud computing, Microsoft Power Platform implementation, and staff augmentation. The firm delivers custom AI solutions including its proprietary M-RAG enterprise knowledge retrieval system, conversational AI chatbots, AI assistants, and autonomous AI agents. HBLAB also offers specialized offerings such as computer vision license plate recognition, AR-VR experiences, blockchain development, and a Transportation Management System for logistics clients.
Is HBLAB JSC a public or private company?
HBLAB JSC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HBLAB JSC founded?
HBLAB JSC was founded in 2015. It employs 251 to 500 people.
Where is HBLAB JSC based?
HBLAB JSC is headquartered in Hanoi, Vietnam, in the Asia region.
How does HBLAB JSC make money?
Two revenue lines are on record. IT Outsourcing Services are the primary driver. The others are AI Solutions and Digital Transformation.
Who are HBLAB JSC's main competitors?
Direct peers on record are Nagarro, KMS Technology, FPT Software, TMA Solutions and SotaTek. Broad incumbents are Tata Consultancy Services (TCS), Luxoft (DXC Technology), NTT Data and Infosys. Fram^ (Fram^ Group) is listed as an emerging player.
Does HBLAB JSC have an API?
No public API is recorded for HBLAB JSC.
What industry is HBLAB JSC in?
HBLAB JSC's product category is IT Outsourcing Services. Its primary akta.pro industry code is BPAEABAK, Collaboration & Unified Communications Management (UCaaS/VoIP), with a secondary code of BPAEAGAE, HRIS/HCM Implementation Services. Its NAICS code is 541511 and its SIC code is 7370.