Wanstor

What Wanstor does

Wanstor Limited is a UK-based managed IT services provider (MSP) headquartered in London at Borough High Street, with a secondary office in Hemel Hempstead. Operating since 2002 under the legal name Wanstor Limited (registered in England and Wales), the company delivers managed IT, professional services, and IT hardware supply to mid-market organisations across the United Kingdom. Its stated operational footprint covers approximately 58,000 managed devices, 1,550 customer sites, and roughly 13,500 support tickets per month, with a headcount of 101–250 employees.

Wanstor positions itself as an "Intelligent MSP" built on AI, telemetry, and Microsoft technologies rather than reactive ticket management. The core technology stack includes a proprietary Detect → Remediate → Learn → Prevent mechanism that uses telemetry to identify and resolve IT friction before it produces tickets, alongside a proprietary DEX (Digital Employee Experience) scoring framework that measures digital experience across managed endpoints. The company holds Tier-one Direct Microsoft Cloud Services Provider status with multiple Microsoft Partner designations (CPOR, DPOR, TPOR, PAL), reselling Microsoft 365, Azure, and Copilot, and integrating Riverbed and AD Manager Plus into its delivery stack. Notable named customers include Catch22, The Arch Company, Look Ahead Care, Foresight, and Host Somerset.

Wanstor's business model is anchored in recurring managed services subscriptions priced per device or per site on three-year initial contract terms with annual renewals indexed to RPI, supplemented by time-and-materials professional services and project-based Transformation & AI engagements. Distribution is exclusively direct, via enterprise field sales targeting UK mid-market organisations (50–5,000 employees), with a 24/7 AI-augmented service desk and dedicated account management. Vertical focus spans not-for-profit, housing associations, legal services, hospitality, and consultancies, with all commercial and pricing terms governed by the Master Services Agreement (updated March 2026).

Name

Wanstor

Legal name

Wanstor Limited

Website

https://www.wanstor.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Wanstor Limited is a UK-based managed IT services provider serving mid-market organisations with AI-fluent, Microsoft-centric managed services including a 24/7 service desk, security, connectivity, and transformation services across approximately 1,550 sites and 58,000 managed devices.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise LAN/WAN & SD-WAN Services (BPAEAEAD)

akta.pro secondary industry

Endpoint Security Managed Services (EDR/XDR) (BPAEADAH)

Keywords

• Managed IT services
• IT infrastructure support
• Cybersecurity services
• Cloud managed services
• Digital workplace solutions

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services covering support desk, monitoring, maintenance, and proactive IT management. Priced per device or as a per-user/per-site managed services fee, typically contracted on a 3-year initial term with 12-month renewal periods. Additional hours beyond the contracted allocation are charged at £60/hour under a Fair Usage Policy.
2. Professional Services: One-time project-based professional services for business transformation, migrations, implementations, and consulting. Charged at the Supplier's Rates (time-and-materials or fixed price as specified in Statement of Work). Data recovery and restoration services are charged separately at prevailing Rates.
3. Goods and Hardware Supply: One-time supply of IT hardware, equipment, and peripherals as part of managed services engagements. Prices are quoted in the Statement of Work; consumables, spare parts, and replacement equipment are charged additionally.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Wanstor is an Intelligent Managed Service Provider delivering proactive, AI- and telemetry-driven managed IT services to UK mid-market organisations. Core offerings include a 24/7 AI-augmented Service Desk, Digital Experience Management with proprietary DEX scoring, embedded cybersecurity ("Secure by Default"), connectivity services, and AI/business transformation projects built on Microsoft technologies (Azure, Microsoft 365, Copilot, Fabric).

Product overview

Wanstor is an Intelligent Managed Service Provider (MSP) offering a portfolio of IT services designed for ambitious mid-market UK organisations. The core offering spans five engagement pathways: Effortless IT (proactive, frictionless IT that works), Transformation & AI (AI adoption and Copilot deployment), Experience & Operations (digital experience management), Secure Productivity (embedded security), and Digital Foundations (cloud, infrastructure, and identity). Key service components include a 24/7 Managed IT Service Desk with AI augmentation, Managed Services (hosting, support, monitoring), Professional Services, Connectivity (Ethernet, broadband), and Maintenance Services. The company operates as a Tier-one Direct Microsoft Cloud Services Provider with specific Microsoft partnership roles including CPOR, DPOR, TPOR, and PAL designations. Their operational scale spans approximately 58k devices, 1,550 sites, and 13,500 tickets per month.

Differentiator

Problem solved

Functional benefit

Products and services

• Transformation & AI AI adoption and business transformation service that deploys Microsoft Copilot and AI automation where it measurably improves work outcomes, including Copilot Cowork AI governance for organisations.
• Intelligent Operations

Quantifiable outcome

• 60% fewer application crashes — digital friction removed before it becomes tickets
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature4 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationWanstor is a Tier-one Direct Microsoft Cloud Services Provider (CSP), holding Microsoft Partner roles including Claiming Partner of Record (CPOR), Designated Partner of Record (DPOR), Technical Point of Contact (TPOR), and Primary Account Liaison (PAL). Wanstor resells Microsoft 365, Azure, Copilot, and related services, and co-develops AI and transformation solutions with Microsoft technology as the foundation. The partnership involves mutual co-marketing and is a flagship element of Wanstor's technology stack.

Scale indicators7 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Softcat plc: UK-listed IT infrastructure provider and reseller offering managed services, licensing, and cloud solutions to mid-market and enterprise customers. Closest large-cap UK peer to Wanstor's mid-market MSP positioning, though Softcat is much larger and broader in scope.
• Computacenter plc: Large UK-headquartered IT services provider delivering managed services, workplace, and datacentre solutions across enterprise and mid-market. Comparable in service mix (managed services, Microsoft-centric) but materially larger and more international than Wanstor.
• SCC (Specialist Computer Centres): Major European IT services group with UK operations offering managed services, infrastructure, and workplace solutions. Comparable portfolio breadth but operates at much larger scale than Wanstor.

Direct peers

• Bytes Technology Partnership: UK-focused IT solutions provider reselling software, cloud, and security with growing managed services offerings to mid-market organisations. Direct competitive overlap with Wanstor in Microsoft licensing, cloud, and managed IT for UK mid-market.
• Trustmarque: UK IT services and managed services provider focused on mid-market and enterprise public sector customers. Comparable in customer profile, Microsoft-led stack, and managed service desk delivery model.
• Phoenix Software: UK IT solutions and managed services provider with strong Microsoft alignment, serving mid-market organisations. Direct peer in customer profile and Microsoft-led managed services delivery.
• Littlefish: UK-based managed IT services and cyber security provider targeting mid-market customers with 24/7 service desk support. Closely comparable to Wanstor's AI-augmented service desk and mid-market positioning.
• Kerv Group: UK digital transformation and managed services provider with Microsoft and cloud expertise serving mid-market and enterprise customers. Comparable in transformation-led managed services delivery.
• Six Degrees Group: UK managed cloud, connectivity, and IT services provider focused on mid-market customers. Comparable in connectivity and managed service desk offerings to UK mid-market.
• Content+Cloud: UK managed services and Microsoft cloud specialist serving mid-market organisations with managed IT, security, and transformation services. Direct overlap with Wanstor's Microsoft-centric mid-market managed services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/wanstor

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wanstor