Covenant Health
Covenant Health is a non-profit, faith-based integrated healthcare network headquartered in Lubbock, Texas, serving the general population of West Texas and Eastern New Mexico through hospitals, multi-specialty physician groups, six urgent care locations, pharmacy, imaging, laboratory, and telemedicine services as a regional affiliate of Providence.
- Company typePrivate
- Founded2017
- HeadquartersLubbock, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Covenant Health does
Covenant Health is a faith-based, non-profit integrated healthcare network headquartered in Lubbock, Texas, operating as a regional affiliate of Providence (the parent organization). It serves the general patient population of West Texas and Eastern New Mexico through an integrated delivery model combining one or more hospitals (anchored by the 123-bed Grace Medical Center, formed via the 2009 acquisition of the former Doctor's Hospital), the multi-site Covenant Medical Group physician organization, six urgent care locations, ancillary Grace Health System services (pharmacy, imaging, laboratory), and Covenant Health Partners (a physician-led quality organization). The network also operates a Grace sub-brand comprising Grace Clinic, Grace Medical Center, and Grace Walk-In Clinic on a coordinated two-campus outpatient/inpatient model.
Underlying technology consists of conventional multi-site clinical infrastructure — a MyChart-style patient portal for scheduling and record access, electronic health records, telemedicine capabilities, advanced imaging and laboratory platforms, and operational safety protocols (multi-layer COVID-19 safety process, ultraviolet disinfection of surgical and patient areas). The network is HIPAA-compliant and publishes CMS-aligned price transparency disclosures, including standard hospital charges and MS-DRG groupings.
Revenue mechanics are typical of regional non-profit health systems: fee-for-service hospital revenue from inpatient and outpatient care at Grace Medical Center, professional fee revenue from Covenant Medical Group and Grace Clinic physicians, urgent care visit revenue across six locations, and ancillary pharmacy revenue from the in-house pharmacy. Pricing is driven by negotiated insurance rates (with continued UnitedHealthcare in-network participation as a recent competitive lever) plus a self-pay cash discount set at 150% of the current Medicare fee schedule and a financial assistance program for uninsured and underinsured patients. Growth investments visible in the record include a planned 350,000 sq ft new hospital, telemedicine outreach to rural communities, and continued ambulatory capacity additions since 2012.
Covenant Health firmographics
Firmographics- Name
- Covenant Health
- Legal name
- Covenant Health
- Website
- https://covenanthealth.org
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Covenant Health is a non-profit, faith-based integrated healthcare network headquartered in Lubbock, Texas, serving the general population of West Texas and Eastern New Mexico through hospitals, multi-specialty physician groups, six urgent care locations, pharmacy, imaging, laboratory, and telemedicine services as a regional affiliate of Providence.
- Ownership category
- akta.pro rank
Covenant Health industry classification
Industry- Product category
- Hospital and Health System Services
- NAICS
- Health Care and Social Assistance (62), Ambulatory Health Care Services (621)
- SIC
- Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)
- akta.pro secondary industries
- Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)
Keywords
Where Covenant Health is headquartered
LocationHeadquarters
- HQ city
- Lubbock
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Covenant Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Hospital Services Revenue: Revenue generated from inpatient and outpatient hospital services at Grace Medical Center (123-bed facility) and Covenant Health hospitals, including surgical procedures, emergency care, and medical treatments billed to insurance or patients.
- Clinic and Physician Services: Revenue from Grace Clinic and Covenant Medical Group physician services including primary care, obstetrics, pain management, podiatry, orthopedics, outpatient surgery, imaging, and laboratory services.
- Urgent Care Services: Revenue from multiple urgent care locations including Covenant Children's Urgent Care, Covenant Hobbs Walk-in Clinic, and multiple Covenant Urgent Care facilities.
- Pharmacy Services: In-house pharmacy services at Grace Health System generating revenue from prescription medications.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Self-pay cash discount |
| Other | Pay-as-you-go | Financial Assistance Program |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels8 records
Covenant Health product offering
Product offeringCore offering
Covenant Health is a faith-based, non-profit integrated healthcare network operating hospitals, physician groups, urgent care centers, walk-in clinics, and specialty services across West Texas and Eastern New Mexico. The network delivers primary, specialty, and acute care services (cancer, heart & vascular, pediatrics, maternity, neurosciences, orthopedics, women's health, gastroenterology) to individual patients and employer health plans. It is a subsidiary of Providence St. Joseph Health and operates the 123-bed Grace Medical Center along with the Grace Health System of clinics, pharmacy, imaging, and laboratory services.
Product overview
Covenant Health is an integrated health network operating as part of the Providence health system, serving West Texas and Eastern New Mexico. The network operates multiple facilities including Grace Clinic (outpatient services with primary care, obstetrics, pain management, podiatry, orthopedics, and a walk-in clinic), Grace Medical Center (123-bed inpatient facility), multiple Covenant Urgent Care locations, and Grace Health System's pharmacy, imaging, and laboratory services. The network also includes Covenant Health Partners, a physician organization focused on quality of care enhancement. Grace Clinic and Grace Medical Center together form the Grace Health System sub-brand, offering coordinated outpatient and inpatient care across two campuses.
Differentiator
Problem solved
Functional benefit
Products and services
- Covenant Medical Group Multi-specialty physician practice providing primary care and specialty services to patients in West Texas and Eastern New Mexico.
- Grace Clinic Outpatient multi-specialty clinic under the Grace Health System providing primary and specialty care to community patients.
- Grace Medical Center 123-bed acute-care hospital providing inpatient services, surgery, and specialty care for patients in Lubbock and the surrounding region.
- Grace Walk-In Clinic Walk-in clinic providing convenient, non-appointment primary care for minor illnesses and injuries.
- Grace Pharmacy Outpatient pharmacy dispensing medications to patients of the Grace Health System and surrounding community.
- Grace Imaging and Laboratory Services Diagnostic imaging and clinical laboratory services supporting physician diagnosis and treatment across the network.
- Covenant Urgent Care Urgent care centers providing walk-in treatment for non-life-threatening illnesses and injuries across the Covenant Health service region.
- Covenant Children's Urgent Care Pediatric-focused urgent care providing walk-in treatment for non-life-threatening illnesses and injuries in children.
- Covenant Health Partners Employer health benefit partnership program connecting regional employers and businesses with the Covenant Health network for employee care.
- Cancer Care Specialty cancer care service line providing diagnosis, treatment, and survivorship support for oncology patients.
- Heart & Vascular Care Specialty cardiology and vascular service line for diagnosis and treatment of heart and vascular conditions.
- Pediatrics Specialty pediatric care service line providing primary and specialty care for infants, children, and adolescents.
- Maternity Care Maternity and obstetrics service line supporting prenatal, labor and delivery, and postnatal care for mothers and newborns.
- Neurosciences Specialty neuroscience service line providing diagnosis and treatment of neurological conditions.
- Orthopedics Specialty orthopedic service line providing diagnosis and treatment of musculoskeletal conditions, including surgery and rehabilitation.
- Women's Health Specialty women's health service line providing obstetric, gynecologic, and related care for women across the lifespan.
- Gastroenterology Specialty gastroenterology service line for diagnosis and treatment of digestive system conditions.
- Telemedicine Services Virtual visit telemedicine service allowing patients to consult Covenant Health providers remotely for appropriate conditions.
- MyChart Patient Portal Online patient portal enabling access to medical records, appointment scheduling, and virtual visits with Covenant Health providers.
Quantifiable outcome
- Grace Clinic received Healthgrades Patient Safety Award recognizing commitment to preventing complications and errors.
- +4 more outcomes
Companies that use Covenant Health
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Covenant Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Covenant Health partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- Providence (Covenant Health affiliate)coreIn 2017, Grace Health System joined Covenant Health to create the most clinically-integrated health network in Lubbock, West Texas, and Eastern New Mexico. This affiliation enables delivery of more effective care through greater access to services, physicians, and innovation in healthcare delivery.
- Area Hotels (MCM Elegante Hotel, Overton Hotel, Ashmore Inn, Hawthorne Suites)minorGrace Health System partners with several area hotels that offer exclusive negotiated rates for patients and their families who need lodging during visits. Patients must contact the hotel directly and mention they are a Grace patient to receive the discount.
- Grace Health System (part of Covenant Health)coreCovenant Health is an integrated health network with Christian mission of healing. Grace Health System became part of Covenant Health in 2017, creating a comprehensive health network serving West Texas and Eastern New Mexico.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Covenant Health competitors and assessment
Company assessmentBroad incumbents
- HCA Houston Healthcare: Texas division of HCA Healthcare, the largest for-profit hospital operator in the U.S. Comparable hospital-plus-ER-plus-urgent-care service mix and physician group integration, but operates at significantly larger scale and across broader geographies.
- Ascension: One of the largest Catholic, faith-based nonprofit health systems in the U.S., operating hospitals and physician networks across multiple states. Comparable mission-driven integrated model to Covenant, with overlapping services including hospitals, clinics, urgent care, and specialty care.
- Baylor Scott & White Health: Largest not-for-profit health system in Texas with hospitals, clinics, and physician groups across the state. Comparable integrated acute-care-plus-physician-group model, but at significantly greater scale and broader geography.
- AdventHealth: Large faith-based, nonprofit health system with whole-person care mission very similar to Covenant's Christian-mission positioning. Operates hospitals, physician groups, and urgent care across multiple states, providing a comparable mission-driven integrated model at much larger scale.
- Trinity Health: Large Catholic, nonprofit health system operating hospitals, physician groups, and outpatient services across multiple states. Comparable faith-based, mission-driven integrated delivery model with similar whole-person care emphasis.
- CommonSpirit Health: One of the largest U.S. nonprofit, Catholic-affiliated health systems formed from the merger of Catholic Health Initiatives and Dignity Health. Comparable faith-based, nonprofit integrated network model with comparable service-line breadth.
Regional players
- Methodist Healthcare (San Antonio): Faith-affiliated, nonprofit integrated delivery system serving South Texas with hospitals, physician groups, and urgent care. Comparable faith-based mission and integrated model, though operating in a different (and larger) Texas market.
- Texas Health Resources: Large faith-based nonprofit health system serving North Texas with hospitals, physician groups, and outpatient services. Comparable faith-based mission and integrated delivery model, though primarily anchored in the DFW metroplex rather than West Texas.
Direct peers
- University Medical Center Health System: Lubbock-based regional health system operating as Covenant Health's most direct in-market competitor, including a Level 1 trauma center, inpatient capacity, and outpatient clinics across the same West Texas catchment. Directly comparable geography, service mix, and patient population.
- Texas Tech Physicians: Academic physician practice affiliated with Texas Tech University Health Sciences Center in Lubbock. Competes with Covenant Medical Group for specialty referrals and primary care, and the recent UnitedHealthcare contract termination shows direct payer-contract overlap with Covenant.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Covenant Health social profiles
Digital presenceCovenant Health compliance and trust
Trust signalCompliance2 records
Covenant Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Covenant Health leadership team
Management profileNumber of profiles
Covenant Health subsidiaries and ownership
Company hierarchySubsidiaries4 records
Covenant Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Covenant Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Covenant Health
What does Covenant Health do?
Covenant Health is a faith-based, non-profit integrated healthcare network operating hospitals, physician groups, urgent care centers, walk-in clinics, and specialty services across West Texas and Eastern New Mexico. The network delivers primary, specialty, and acute care services (cancer, heart & vascular, pediatrics, maternity, neurosciences, orthopedics, women's health, gastroenterology) to individual patients and employer health plans. It is a subsidiary of Providence St. Joseph Health and operates the 123-bed Grace Medical Center along with the Grace Health System of clinics, pharmacy, imaging, and laboratory services.
Is Covenant Health a public or private company?
Covenant Health is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Covenant Health founded?
Covenant Health was founded in 2017. It employs 5,001 to 10,000 people.
Where is Covenant Health based?
Covenant Health is headquartered in Lubbock, United States, in the North America region.
How does Covenant Health make money?
Four revenue lines are on record. Hospital Services Revenue is the primary driver. The others are clinic and Physician Services, urgent Care Services and pharmacy Services.
Who are Covenant Health's main competitors?
Broad incumbents on record are HCA Houston Healthcare, Ascension, Baylor Scott & White Health, AdventHealth, Trinity Health and CommonSpirit Health. Regional players are Methodist Healthcare (San Antonio) and Texas Health Resources. Direct peers are University Medical Center Health System and Texas Tech Physicians.
Does Covenant Health have an API?
No public API is recorded for Covenant Health.
What industry is Covenant Health in?
Covenant Health's product category is Hospital and Health System Services. Its primary akta.pro industry code is HLAFAAAE, Faith-Based & Nonprofit Hospital Systems, with a secondary code of BPAGACAB, Hospitals, Clinics & Charitable Healthcare Providers. Its NAICS code is 62 and its SIC code is 8060.