Sejasa.com

What Sejasa.com does

Sejasa.com, operated by PT Recomn Technology Services, is an Indonesian service marketplace founded in 2015 and headquartered in North Jakarta. The platform connects individual consumers and small businesses with verified service providers across more than 100 categories, including home renovation, construction, cleaning, appliance and electronics repair, interior design, tutoring, photography, catering, and event services. Service providers (mitra) onboard through a dedicated registration flow with profile creation and verification, while customers submit service requests via web or native mobile applications (iOS and Android) and receive up to six competing quotes from matched providers. The marketplace serves all 34 Indonesian provinces, with localized operations across major cities including Jakarta, Bandung, Surabaya, Bali, and Tangerang.

The company's core technology is built around SejasaPay, an escrow payment system ("rekening bersama") that holds customer funds until project completion is confirmed, providing money-back guarantees, fraud protection, and dispute resolution. SejasaPay also features tiered protection caps (up to 30% of project value, capped at Rp20,000,000) and a 5% retention fee for projects above Rp30 million, with structured warranty-period payouts. The platform's matching algorithm pairs customers with relevant providers by service type, geography, and category. The company generates revenue primarily through marketing fees deducted from service provider payments transacted via SejasaPay, with fee levels varying by service type, job value, and SejasaPay usage; express-category providers are also required to post a refundable Express Deposit that can be converted into prepaid marketing fee balance.

Distribution is entirely digital and domestic, with no physical storefronts. Customer acquisition relies on content marketing through the Sejasa Blog ("Happy Living"), which targets construction-cost and renovation-tip keywords for organic search, supplemented by mobile app store presence and social login via Google and Facebook OAuth. The company operates with 11-50 employees, has no disclosed venture funding, and has cumulatively served over 300,000 customers since inception. Recent product extensions include Top Profinder (launched 2025), a premium construction and renovation service with pre-vetted contractors, free survey and RAB planning, progress monitoring, and phased payments, alongside RentCare, a property management sub-brand connecting landlords, agents, and tenants.

Name

Sejasa.com

Legal name

PT Recomn Technology Services

Website

https://sejasa.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Sejasa.com is an Indonesian home and local services marketplace, operated by PT Recomn Technology Services since 2015, connecting consumers and SMBs with verified service providers across 100+ categories via web, iOS, and Android, with SejasaPay escrow protecting transactions.

Ownership category

akta.pro rank

Product category

Home Services Marketplace

NAICS

Web Search Portals and All Other Information Services (519290)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Lead Generation & Performance Media (B2B/B2C) (MPAAACAK)

Keywords

• Home services marketplace
• Service provider platform
• Escrow payment protection
• Home renovation services
• Local services booking

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Marketing Fee from Service Providers: Service providers (penyedia jasa/mitra) pay a marketing fee to Sejasa.com upon successful completion of a job. The fee is deducted directly from the service payment through SejasaPay escrow system. Fee varies based on SejasaPay usage, service type, and job value.
2. Express Service Provider Deposit: Express category service providers are required to pay an Express Deposit as a condition of joining Sejasa.com. Deposit can be converted to prepaid marketing fee balance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Sejasa.com operates an online marketplace platform that connects Indonesian consumers with verified service providers across 100+ categories including home renovation, repair, cleaning, construction, electronics, tutoring, events, and property management. The platform facilitates service discovery, quotation requests (up to 6 competing quotes), bookings, and payments secured through the proprietary SejasaPay escrow system that releases funds only upon project completion and customer confirmation.

Product overview

Sejasa.com operates as Indonesia's leading service marketplace platform (Service Marketplace No. 1 di Indonesia), operated by PT Recomn Technology Services since 2015. The core offering is the Sejasa Marketplace Platform, which connects customers with 100+ categories of service providers through a matching system. The platform's primary transaction mechanism is SejasaPay, an escrow-based payment system that protects both parties by holding funds until project completion. Additional offerings include Top Profinder for premium construction and renovation projects with vetted contractors, and RentCare for property management. The company also maintains the Sejasa Blog (Happy Living) for content marketing. Mobile applications for iOS and Android extend platform accessibility, while social login via Google and Facebook streamline user onboarding.

Differentiator

Problem solved

Functional benefit

Brands

• SejasaPay: Escrow payment system (rekening bersama) operated by Sejasa.com for safe transactions between customers and service providers, with money-back guarantee, fraud protection, and quality assurance.
• Top Profinder
• RentCare

Products and services

• Sejasa Marketplace Platform Core online marketplace platform that connects Indonesian customers with verified service providers across 100+ categories including home renovation, repair, cleaning, construction, electronics, tutoring, and events. Customers submit service requests and receive up to 6 competing quotes from verified providers; transactions are processed through SejasaPay escrow.
• SejasaPay Escrow-based payment system (rekening bersama) that holds customer payments and releases funds to service providers only after project completion is confirmed. Provides money-back guarantee, fraud protection, quality assurance, payment protection up to 30% of project value (capped at Rp20,000,000), and a 5% retention fee mechanism for warranty periods.
• Top Profinder Premium home building and renovation matching service that connects customers with pre-vetted, high-rated contractors. Includes free survey, design consultation, RAB (Rencana Anggaran Biaya) budget planning, professional verification, progress monitoring by the Sejasa team, priority customer service, and phased payment guarantees via SejasaPay. Construction/renovation pricing ranges from Rp3,500,000-4,500,000 per m² including material.
• RentCare Property management sub-brand within the Sejasa ecosystem that connects property owners (landlords), property agents, and tenants for residential property rental management, tenant sourcing, secure rental payments, and property maintenance coordination.
• Sejasa Mobile Application Native mobile applications for iOS (Apple App Store, id1510494551) and Android (Google Play Store, com.recomn.sejasa.customerapp) enabling on-the-go service discovery, quotation requests, booking, and review management for customers, plus business management for service providers.

Quantifiable outcome

• 300,000+ customers have used Sejasa.com to find trusted service providers
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

One partnership is on record.

• PT Recomn Technology ServicescoreOthersPT Recomn Technology Services is the legal entity operating Sejasa.com. Established as a Perseroan Terbatas (limited liability company) under Indonesian law, headquartered in North Jakarta.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Thumbtack: US-based home and local services marketplace that connects consumers with professionals across hundreds of service categories. Closest global analog to Sejasa's category breadth, matching algorithm, and project-based transaction model.
• Angi (formerly Angie's List + HomeAdvisor): Public US home services marketplace with pre-screened pro networks and project pricing. Comparable in lead-generation model, professional verification, and home renovation/renovation vertical focus.
• hipages Group: Australian home services marketplace operating a similar model connecting homeowners with verified tradies across categories. Comparable on category breadth, geographic coverage within one country, and quote-based matching.
• Bark.com: UK-based professional services marketplace spanning home, events, and personal services. Comparable on multi-category horizontal coverage and customer-submits-request / providers-quote matching dynamic.
• ProntoPro: European services marketplace operating across home, events, and professional categories. Closely comparable on category breadth and the lead-quality filtering of verified professional profiles.

Broad incumbents

• Gojek (GoTo Group): Indonesian super-app with a 'GoService' vertical offering home services. Overlapping Indonesian customer base and service provider pool, but home services is one of many verticals inside a much larger ride-hailing/payments ecosystem.
• Tokopedia (GoTo Group): Indonesia's largest marketplace with growing services categories. Overlaps on Indonesian consumer base and SMB service provider onboarding, though services are a small portion of an e-commerce-led platform.

Emerging players

• Dekoruma: Indonesian interior design and home renovation platform. Partial overlap with Sejasa on Indonesian homeowner renovation demand and interior design category; more verticalized focus on design and renovation only.
• Truelancer: Global freelance and professional services marketplace. Comparable marketplace mechanics (verified profiles, escrow-style payments, reviews) though broader into digital/freelance services rather than local home services.

Regional players

• OLX Indonesia: Indonesian classifieds platform with some home services categories. Generalist/classifieds model rather than curated matching, so limited direct overlap but serves the same Indonesian SMB and consumer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sejasa.com