Opendock
Opendock provides dock, gate, and yard management software for shippers and carriers, serving 4,000+ warehouses and 230,000+ carriers across North America, Latin America, and Europe with AI-powered scheduling, computer vision gate automation, and API-first integration.
- Company typePrivate
- Founded2018
- HeadquartersScottsdale, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Opendock does
Opendock is a dock, gate, and yard management software platform operated as a product within Loadsmart Inc., connecting shippers and carriers through self-service appointment scheduling. The platform serves 4,000+ warehouses, processes 14M+ annual appointments, and gives 230,000+ carriers access to a self-service scheduling interface, with self-described positioning as the largest dock scheduling platform in North America. Verticals served include Food & Beverage, Paper & Packaging, 3PL, Retail, Cold Storage, Beverage, and Data Centers, with named enterprise customers including Cargill, DHL, Cardinal Health, TJX, Volvo, L'Oréal, International Paper, Americold, Coca-Cola, Pepsi, Cascades, Chobani, Red Gold, and GoBolt.
The product surface spans Dock Scheduling, Driver Check-In, Yard Management, SmartGate (AI-powered computer vision gate automation), Jordan (a conversational AI assistant), and ShipperGuide Instant Rates. The platform is built API-first, with 150+ organizations integrated, 280+ developers building on the platform, and peak traffic of 10k+ API requests per minute. It holds SOC2 Type II certification and supports ISR 2305 regulatory compliance for Mexico cross-border operations. The platform is available in English, Spanish, and Portuguese and operates in the USA, Canada, Brazil, Colombia, Mexico, Spain, Portugal, and Italy.
Opendock sells via a freemium-plus-enterprise pricing model: a free tier provides core scheduling access, with paid enterprise tiers covering advanced yard management, SmartGate, Driver ID Validation, Digital BOL Signing, integrations, and compliance automation. The go-to-market combines direct enterprise sales with a long-tail self-serve funnel for smaller shippers and carriers. As a subsidiary of Loadsmart Inc., Opendock's financials are consolidated within its parent, and no standalone revenue, funding, or valuation is publicly disclosed.
Opendock firmographics
Firmographics- Name
- Opendock
- Legal name
- Loadsmart Inc.
- Website
- https://opendock.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Opendock provides dock, gate, and yard management software for shippers and carriers, serving 4,000+ warehouses and 230,000+ carriers across North America, Latin America, and Europe with AI-powered scheduling, computer vision gate automation, and API-first integration.
- Ownership category
- akta.pro rank
Opendock industry classification
Industry- Product category
- Dock Scheduling Software
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Dock Scheduling & Appointment Management (TLAEAHAB)
Keywords
Where Opendock is headquartered
LocationHeadquarters
- HQ city
- Scottsdale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Opendock business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Subscription: SaaS subscription model with platform modules for dock scheduling, driver check-in, yard management, and SmartGate. The main platform is described as 'Free to use' for basic functionality with premium features as add-ons. Digital BOL Signing is offered at no additional cost while Driver ID Validation is an optional paid add-on, suggesting modular pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free platform access with no contracts required |
| Subscription | Annual | Enterprise multi-module deployment |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels11 records
Opendock product offering
Product offeringCore offering
Opendock provides a unified dock-to-yard SaaS platform for warehouses, distribution centers, and 3PLs, offering self-service dock appointment scheduling, digital driver check-in, real-time yard management, and AI-powered automated gate capture. The platform is API-first and connects 4,000+ warehouses with 230,000+ carriers, processing over 14 million annual appointments.
Product overview
Opendock is a unified dock-to-yard platform under the Loadsmart logistics technology suite, offering four core modules: Dock Scheduling (the foundational self-service appointment booking system), Driver Check-In (digital gate management with QR/kiosk validation), Yard Management (real-time trailer tracking with drag-and-drop assignments), and SmartGate (AI-powered computer vision for automated gate capture and security). The platform integrates with TMS, WMS, and ERP systems via APIs, and includes Jordan, an AI scheduling assistant. ShipperGuide Instant Rates for freight booking is also included. The platform serves 4,000+ warehouses, handles 14 million+ annual appointments, and connects 230,000+ carriers across North America.
Differentiator
Problem solved
Functional benefit
Products and services
- Dock Scheduling Self-service portal enabling carriers to book, reschedule, and update dock appointments in real time, reducing manual coordination, missed appointments, and email/phone tag. Built for warehouses, distribution centers, 3PLs, and shippers managing high appointment volumes.
- Driver Check-In Digitized driver check-in with automated validation, self-service kiosks, and real-time appointment syncing via QR code scanning and configurable check-in fields. Reduces gate congestion, improves security, and speeds throughput for warehouses and distribution centers.
- Yard Management Real-time yard management with drag-and-drop trailer assignments, customizable yard areas, and live asset tracking of trucks, trailers, and containers. Built for warehouse operators seeking to reduce dwell time and yard confusion.
- SmartGate AI-powered gate automation using cameras to automatically capture arrival and departure events with timestamped visual evidence, license plate capture, and vehicle verification against appointments. Provides 24/7 yard visibility, blocks unauthorized entries, and generates audit-ready ISR 2305 compliance reports.
- Jordan AI Scheduling Assistant AI-powered chatbot that answers questions about Opendock features, helps prospects explore fit and pricing, surfaces relevant content, and routes interested teams to specialists. Available 24/7 to warehouse and logistics professionals.
- ShipperGuide Instant Rates Freight rate comparison and booking tool included with Opendock accounts. Users enter load details once, receive live quotes from providers, compare against market benchmarks, and book directly from the platform.
Quantifiable outcome
- Reduce emails and phone calls by up to 100%
- +12 more outcomes
Companies that use Opendock
Customer profileNamed customers69 records
Segments8 records
Ideal customer profiles6 records
Opendock technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability5 records
Feature9 records
Opendock partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- ColombinacoreFirst major Colombian enterprise to adopt Opendock's dock and yard management platform for logistics operations. Partnership positions Colombina ahead of Colombia's Decree 1017 compliance mandate. Opendock provides visibility into scheduled shipments, accurate recording of logistics times, and improved truck turn times.
- LoadsmartcoreOpendock is a Loadsmart product and the largest dock scheduling platform in North America. Loadsmart is the parent company providing resources and infrastructure for Opendock's operations.
- RedwoodminorImplementation partner helping customers ship integrations faster with Opendock platform.
- QuedminorPartner helping customers build integrations with Opendock platform through consulting and build support.
Scale indicators20 records
Recent moves6 records
Expansion highlights5 records
Opendock competitors and assessment
Company assessmentBroad incumbents
- MercuryGate International: MercuryGate is a TMS provider for shippers, 3PLs, and brokers with logistics technology capabilities adjacent to dock and yard management. Comparable as a broader transportation management incumbent that could extend into dock scheduling.
- Trimble Transportation: Trimble provides transportation management and fleet technology with adjacent yard management capabilities. Comparable as a broader logistics technology incumbent operating across multiple verticals with overlapping enterprise customer segments.
- Manhattan Associates: Manhattan Associates provides warehouse management systems for large enterprise shippers and 3PLs. Integration partner but also a bundling threat; comparable as an established WMS incumbent whose suite could absorb dock scheduling functionality.
- Blue Yonder: Blue Yonder is a leading WMS/TMS platform serving large enterprise warehouses. Already integrated with Opendock but represents both a partner and competitive threat as the platform expands native YMS functionality into its broader warehouse management suite.
- Descartes Systems Group: Descartes is a large logistics technology platform offering transportation management, dock scheduling, and yard management as part of a broader portfolio. Comparable as a broader incumbent with overlapping dock/yard functionality but operating at much larger scale across multiple logistics domains.
Direct peers
- FourKites: FourKites offers yard visibility, shipment tracking, and appointment scheduling for shippers and 3PLs. Directly comparable to Opendock as a logistics technology platform targeting similar enterprise customers with overlapping dock/yard tracking functionality, though FourKites extends further into in-transit visibility.
- C3 Solutions: C3 Solutions specializes in yard management and dock scheduling software for warehouses and distribution centers. Closest direct competitor to Opendock in the standalone YMS category with similar dock appointment and trailer tracking capabilities.
Emerging players
- Project44: Project44 offers supply chain visibility, including appointment scheduling and tracking capabilities. Already integrated with Opendock, comparable as an emerging platform expanding into adjacent logistics technology categories with overlapping customer base.
Peers
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Opendock social profiles
Digital presenceOpendock compliance and trust
Trust signalCompliance2 records
Opendock financial estimates
Financial estimateRevenue estimate
Valuation estimate
Opendock leadership team
Management profileNumber of profiles
Profiles1 record
Opendock funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Opendock M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Opendock
What does Opendock do?
Opendock provides a unified dock-to-yard SaaS platform for warehouses, distribution centers, and 3PLs, offering self-service dock appointment scheduling, digital driver check-in, real-time yard management, and AI-powered automated gate capture. The platform is API-first and connects 4,000+ warehouses with 230,000+ carriers, processing over 14 million annual appointments.
Is Opendock a public or private company?
Opendock is a private company. It is classified as corporate owned and is currently operating.
When was Opendock founded?
Opendock was founded in 2018. It employs 51 to 100 people.
Where is Opendock based?
Opendock is headquartered in Scottsdale, United States, in the North America region.
How does Opendock make money?
One revenue line is on record: platform Subscription.
Who are Opendock's main competitors?
Broad incumbents on record are MercuryGate International, Trimble Transportation, Manhattan Associates, Blue Yonder and Descartes Systems Group. Direct peers are FourKites and C3 Solutions. Project44 is listed as an emerging player. Körber WMS is listed as a peer.
Does Opendock have an API?
Yes. Opendock offers a REST API with webhooks for programmatic access to appointment data, actions, and logs. The API is API-first, customer-always built with non-breaking contracts and version stability. Supports appointment validation before creation and updates afterwards. Handles 10k+ API requests per minute at peak, with 6k+ per minute from customer-built integrations. 280+ developer community using APIs in production, 150+ organizations actively integrated, 240+ carrier domains connected. Developer documentation is at developer.loadsmart.com/docs/opendock/overview/getting-started.
What industry is Opendock in?
Opendock's product category is Dock Scheduling Software. Its primary akta.pro industry code is TLAEAHAB, Dock Scheduling & Appointment Management. Its SIC code is 7372.