Institute for Community Living

What Institute for Community Living does

Institute for Community Living (ICL) is a New York City-based 501(c)(3) nonprofit behavioral health organization founded in 1986/1987 that delivers an integrated whole-health platform combining behavioral health treatment, primary care coordination, and housing services for approximately 13,000 individuals annually. It operates roughly 140 programs across all five NYC boroughs, including transitional shelters, supportive housing, scattered-site apartments, outpatient clinics, and specialized facilities such as the Borden Avenue Veterans Residence and the East New York Health HUB. ICL's differentiated program portfolio includes the Emerson-Davis Family Residence (the only NYC supportive housing program dedicated to family reunification for parents with serious mental illness), the STEPS step-down model (which reduces IMT/ACT waitlists while achieving 97% housing retention at roughly one-sixth the per-person cost of intensive mobile treatment), and Health Connect (the first integrated care program embedded in scattered-site permanent supportive housing).

ICL's service delivery is built on a mobile and community-based care model using Intensive Mobile Treatment (IMT) and Assertive Community Treatment (ACT) teams that reach clients in shelters, on streets, and in community spaces, supported by multidisciplinary clinical staff including LCSWs, LMSWs, peer specialists, LPNs, OTs, and psychiatrists. Its technology is operational rather than digital-product in nature: a coordinated care infrastructure connecting housing, physical health, and behavioral health through a centralized ICL Hope Center intake hub (844-ICL-HOPE) and referral channels including SPOA and ACT/IMT waitlists.

ICL generates revenue primarily through New York City and New York State government contracts, Medicaid reimbursements for mental health and substance use services, and housing subsidies, with supplemental funding from philanthropic grants (notably the Helmsley Charitable Trust's $2.3M STEPS pilot) and individual and corporate donations channeled through an annual gala. The organization is pursuing a capital-intensive growth strategy, including $193M Renova West, $77.6M Emerson-Davis redevelopment, and the announced 2026 affiliation with Neighborhood Coalition for Shelter. Pricing is not publicly disclosed; services are provided to clients regardless of ability to pay, and ICL is governed by a Board of Directors with no parent company or equity ownership structure.

Name

Institute for Community Living

Legal name

Institute for Community Living, Inc.

Website

https://iclinc.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Institute for Community Living is a NYC-based 501(c)(3) nonprofit operating 140 behavioral health and supportive housing programs across all five boroughs, serving 13,000 individuals annually with integrated mental health, substance use, and housing services.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

Keywords

• Behavioral health services
• Supportive housing programs
• Mental health treatment
• Substance use disorder care
• Homeless services nonprofit

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Government Contracts and Medicaid: Primary revenue from government contracts including city and state funding, Medicaid reimbursements for mental health and substance use services, and housing subsidies. ICL receives allocations from NYC and NYS agencies for housing, mental health, and social services.
2. Philanthropic Grants: Funding from foundations including Helmsley Charitable Trust ($2.3 million for STEPS pilot), government grants, and capital funding for housing development projects.
3. Individual and Corporate Donations: Donations from individuals and corporations support core services, veterans programs, women and youth programs, and special initiatives. Annual gala raises mission-critical funds.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Institute for Community Living (ICL) is a nonprofit behavioral health organization that delivers integrated whole-health services—including housing, mental health treatment, substance use disorder care, and care coordination—to approximately 13,000 New Yorkers annually with serious mental illness, substance use disorder, developmental disabilities, and homelessness across 140 programs in all five NYC boroughs.

Product overview

Institute for Community Living (ICL) is a behavioral health nonprofit offering a comprehensive, integrated whole-health platform across New York City. The organization operates approximately 140 programs serving 13,000 people annually with a full continuum of care including: housing services (transitional shelters, supportive housing, scatter-site apartments, and veteran-specific housing at Borden Avenue); treatment services (mental health, substance use disorder, psychiatric care); specialized programs (Health Connect, STEPS step-down program, Hope & Recovery Center, Emerson-Davis Family Residence for parents, East New York Health HUB); and coordinated care integrating physical health with behavioral health. ICL also manages the ICL Hope Center for intake and referral, and provides services for children, families, and individuals with intellectual/developmental disabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Health Connect An integrated whole-health program delivering proactive, personalized care directly to residents in scattered-site permanent supportive housing, embedding a comprehensive care team (LCSWs, LMSWs, peer specialists, LPNs, OTs, quality improvement specialists) to enable independent living for individuals with serious mental illness.
• STEPS (Step-down Treatment Ensures Personal Success) A recovery-oriented step-down program providing medium-to-low intensity mobile treatment (psychiatric care, medication management, health monitoring, case management, skills development, peer support) for individuals transitioning from intensive IMT/ACT services to less intensive care, freeing up mental health system capacity at significantly lower cost ($7,497/person/year vs $42,487 for IMT).
• Hope & Recovery Center An outpatient substance use disorder treatment and recovery program offering trauma-informed interventions including medication-assisted treatment, individual and group counseling, family counseling, harm reduction services, and overdose prevention training as part of whole-person care at the East New York Health HUB.
• Emerson-Davis Family Residence A one-of-a-kind supportive housing program in Clinton Hill, Brooklyn dedicated to helping parents with serious mental illness and/or substance use disorder stay connected with or reunify with their children, including on-site parenting support, trauma-informed therapy, and community integration.
• ICL Hope Center A centralized intake hub connecting people to appropriate ICL programs or community resources through specially trained staff reachable at 844-ICL-HOPE (844-425-4673), providing a single point of entry to ICL's behavioral health, housing, and social services network.
• ICL Bronx Health Hub An integrated physical and behavioral health care hub at the Renova West development in the Bronx, providing coordinated care as part of a 266-unit affordable housing development with 160 units reserved for formerly homeless households and individuals with behavioral health needs.
• Housing Services Comprehensive housing services including transitional shelters, supportive housing, scattered-site apartments, and affordable housing for individuals experiencing homelessness and mental health challenges, housing approximately 4,000 people nightly.
• Treatment Services Behavioral health treatment services including mental health care, substance use disorder treatment, and psychiatric services delivered through mobile treatment teams (IMT/ACT) and outpatient settings.
• Coordinated Care Care coordination services integrating physical health, mental health, and social determinants of health like housing and food security for clients receiving ICL services.
• Services for Children and Families Child and family treatment and support services including school-based and community-based programs serving children and families with behavioral health challenges across all levels of acuity.
• East New York Health HUB A health hub providing integrated primary and mental health care, supportive resources for families, and substance use recovery treatment (including the Hope & Recovery Center) in East New York, Brooklyn.
• Intellectual and Developmental Disabilities (I/DD) Services Services for individuals with intellectual and developmental disabilities including independent living skills, housing, family reunification support, and education and vocation support.
• Nevins Street Apartments A supportive housing program providing 78 homes with whole-health supports for individuals and families experiencing mental health challenges and homelessness in downtown Brooklyn; 90% of residents avoid psychiatric ER visits.
• Borden Avenue Veterans Residence New York City's only shelter exclusively serving veterans experiencing homelessness, providing housing, employment support, and trauma-informed services; 100 veterans have transitioned from this residence to permanent housing.
• Emerson-Davis Family Center A policy and advocacy program focused on family reunification for parents with mental health challenges living in single adult shelters.

Quantifiable outcome

• 97% of STEPS participants housed, 89% avoided hospitalization, 100% avoided incarceration, 86% avoided ER visits
• +7 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Neighborhood Coalition for Shelter (NCS)coreStrategic or Co-development Partner · 29 April 2026NCS will join ICL as an affiliate, announced April 2026. Partnership will boost services and reduce operational costs for both organizations.
• ELH Mgmt. LLCcoreStrategic or Co-development Partner · 10 February 2026Joint venture partner for West Tower Supportive Housing project at 280 East 161st Street in the Bronx.
• Gilbane Development CompanycoreStrategic or Co-development Partner · 22 December 2025Joint venture development partner for Renova West, a $193 million, 19-story affordable housing development at 860 Concourse Village East in the Bronx. Project includes 266 new affordable apartments with 160 reserved for formerly homeless households and individuals with behavioral health needs, plus new ICL Bronx Health Hub.
• TredwaycoreStrategic or Co-development Partner · 22 December 2025Joint venture development partner for Renova West affordable housing project in the Bronx.
• ComunilifecoreStrategic or Co-development Partner · 1 October 2025Medical respite partnership - ICL and Comunilife are the only two medical respite operators in NYC, managing 113 medical respite beds citywide. Joint report on medical respite showing 2.5:1 ROI for hospitals.
• Camber Property GroupcoreStrategic or Co-development Partner · 17 July 2025Housing development partner for multiple projects including 2886 Atlantic Ave in Cypress Hills (182 deeply affordable units) and other affordable housing developments in Brooklyn.
• Dattner ArchitectsminorOthers · 1 July 2025Architecture firm for Emerson-Davis Family Residence, leading in urban passive house design.
• Mega Contracting GroupminorOthers · 1 July 2025General contractor with over 30 years of experience in multi-family and affordable housing for Emerson-Davis project.
• NYC Health + HospitalscoreStrategic or Co-development Partner · 7 October 2024Medical respite partnership. ICL manages medical respite beds in partnership with NYC Health + Hospitals, expanding care options for homeless patients.
• GrubhubminorGTM or Marketing Partner · 10 November 2023Donated 400-500 meals for veterans at ICL's Borden Avenue Veterans Residence. Part of Grubhub's Serving the City program supporting local restaurants and community organizations.

Scale indicators18 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Comunilife: NYC-based nonprofit operating supportive housing, mental health services, and jointly with ICL the city's 113 medical respite beds. They are ICL's most direct operational counterpart for housing + behavioral health.
• Project Renewal: NYC nonprofit serving homeless adults with mental illness and substance use disorders through housing, treatment, and employment programs. Highly comparable to ICL's population, mobile treatment model, and funding base.
• CAMBA: Large Brooklyn-based nonprofit providing housing, behavioral health, and family services across NYC. Overlaps with ICL on supportive housing, homelessness programs, and family/child welfare services.
• Bowery Residents Committee (BRC): NYC nonprofit running shelters, supportive housing, and behavioral health programs citywide. Directly comparable in mission, scale, and reliance on city/state contracts.
• Volunteers of America - Greater New York: Operates supportive and affordable housing, behavioral health, and recovery programs across NYC. Matches ICL on integrated housing + mental health/SUD services for vulnerable populations.
• Housing Works: NYC nonprofit combining housing, healthcare (including mental health and substance use), and advocacy. Comparable to ICL on housing-first, integrated behavioral health, and Medicaid-funded service delivery.
• The Bridge - Mental Health Services: NYC behavioral health nonprofit providing housing, rehabilitation, and outpatient mental health. Closely comparable on ACT/IMT-equivalent services and supportive housing for adults with SMI.
• Henry Street Settlement: Long-standing Lower East Side nonprofit offering behavioral health, supportive housing, and senior/disabled services to vulnerable New Yorkers. Comparable population mix and NYC contract-funded model.
• ACMH, Inc. NYC nonprofit providing behavioral health, housing, and rehabilitation to adults with mental illness. Matches ICL on residential, outpatient, and case management models.
• Samaritan Daytop Village: NYC/regional nonprofit providing residential and outpatient substance use disorder and mental health treatment. Overlaps with ICL on SUD-focused residential programs, recovery services, and Medicaid contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ICL_inc
• YouTubeyoutube.com/channel/UCv4_M5X2efBWzCMehp2sp8Q
• Facebookfacebook.com/ICL.inc
• LinkedInlinkedin.com/company/the-institute-for-community-living-icl-/?viewAsMember=true
• Instagraminstagram.com/icl.inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Institute for Community Living