Liaise

What Liaise does

Liaise Management Limited is a UK-regulated social care provider delivering specialist residential and supported-living services for adults with learning disabilities and autistic people, including those with complex needs, behaviours of distress, and co-occurring mental health conditions. Its operational core is the Positive Behaviour Support (PBS) framework combined with Proact-SCIPr-UK training, delivered by in-house PBS Practitioners, Speech and Language Therapists, and Occupational Therapists, and reinforced by an Outcomes Pathway Tool that measures progress across mental health, independence, communication, community participation, and personal wellbeing. Services are delivered through CQC-registered care homes and supported-living accommodations operating across South Lincolnshire, Cambridgeshire, Hampshire, Buckinghamshire, and London, with new sites opening in Peterborough, March (Cambridgeshire), and Norfolk during 2025.

The company sells commissioned care placements rather than directly priced consumer products. Revenue is generated through multi-year contracts with local authority social services and NHS trusts, supplemented by family and professional referrals routed through a dedicated Referrals and Placement team with documented 24-hour enquiry response SLAs. Co-production is structurally embedded through the Liaise Influencers programme, which gives people with lived experience a formal role in service design, recruitment, and documentation. Workforce capability is scaled through the Liaise Learning Academy, launched in June 2024 in partnership with The Training and Learning Company. Operational governance is supported by CQC registration, GDPR compliance, Modern Slavery Act 2015 statements, and Equality Act 2010 reporting.

Commercially, Liaise pursues a referral-led, public-sector go-to-market in which regulatory accreditation (CQC and PAMMS) and clinical credibility with commissioners are the primary gating conditions for new business. Recent strategic activity centres on the controlled rollout of new homes, the appointment of a Chief Operating Officer and a Director of Quality and Governance with regional oversight, and a quality restructure aimed at proactive home-level compliance. The entity is privately held, with no disclosed funding rounds, ownership structure, or financial details in the public record.

Name

Liaise

Legal name

Liaise Management Limited

Website

https://liaise.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Liaise Management Limited is a UK-regulated specialist care provider operating CQC-registered residential homes and supported-living services for adults with learning disabilities and autistic people, including those with complex needs, across South Lincolnshire, Cambridgeshire, Hampshire, Buckinghamshire, and London. Revenue is generated through local authority and NHS-commissioned placements, with referrals routed via a dedicated placement team.

Ownership category

akta.pro rank

Product category

Residential Care Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

akta.pro secondary industry

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

Keywords

• Residential care services
• Supported living services
• Learning disability support
• Autism care services
• Positive behaviour support

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Residential Care Services: CQC-registered residential homes providing 24/7 care for adults with learning disabilities and autism, including those with complex needs and behaviours of concern. Services are commissioned primarily by local authorities and NHS bodies.
2. Supported Living Services: Self-contained apartments and supported living accommodations enabling greater independence while maintaining access to care support. Commissioned through local authority partnerships and direct placements.
3. Transitional Support Services: Preparation and support for individuals transitioning from children's services to adult care, working with families and commissioning bodies to ensure smooth transitions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Liaise operates CQC-registered residential care homes and supported living services for adults with learning disabilities and autistic people across South Lincolnshire, Cambridgeshire, Hampshire, and Buckinghamshire. The organisation delivers person-led, Positive Behaviour Support (PBS)-based care, alongside transitional support that helps individuals move from hospital settings or family homes into permanent community placements.

Product overview

Liaise provides specialist, bespoke support services for adults with learning disabilities and autistic people, including those with complex needs and behaviours of concern. The offering comprises CQC-registered residential care homes and supported living services across South Lincolnshire, Cambridgeshire, Hampshire, and Buckinghamshire. Core services include Positive Behaviour Support (PBS) grounded in Proact-SCIPr-UK training, and specialist transition services guiding individuals into adult support. Liaise operates several programmes including the Influencer Network for coproduction, an Outcomes Pathway Tool for measuring progress, and the Learning Academy for staff development. Governance is supported through whistleblowing, compliments, and complaints mechanisms. All services are person-led, emphasising independence, wellbeing, and community participation.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Care Homes

Quantifiable outcome

• Strong CQC 'Good' ratings across homes including Park House achieving 'Good' in recent inspection with praise for safeguarding culture, risk management, and person-led care
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• The Training and Learning Company (TLC)coreImplementation/ SI/ Consulting Partner · 27 June 2024Partnership to support the Liaise Learning Academy with funded learning, accredited courses, and vocational qualifications for all colleagues. Launch events held across regions with over 150 colleagues attending, paired with assessors for certification support.
• PHAB ClubcoreStrategic or Co-development PartnerNational organisation supported by volunteers with clubhouses across the country providing activities and social opportunities for disabled individuals. Liaise supports individuals to join and participate in club activities including days at Lodge Hill activity centre, Portsmouth visits, and awards ceremonies.
• Disabled HolidaysminorImplementation/ SI/ Consulting PartnerHoliday planning partner that helped arrange accessible travel and accommodations for individuals supported by Liaise to enjoy trips including Disneyland Paris, supporting independence through travel experiences.
• NHS Trusts and HospitalscoreImplementation/ SI/ Consulting PartnerHealthcare partners involved in care coordination for individuals supported. Liaise shares identifiable information with GPs and NHS services with consent, coordinates hospital discharges, and works with NHS Digital and NHS bodies for health-related services.
• Local AuthoritiescoreChannel Partner/ Reseller/ DistributorPrimary commissioning partners for social care services. Liaise works closely with local authorities across South Lincolnshire, Cambridgeshire, Hampshire, and Buckinghamshire to understand community needs and develop new CQC-registered homes.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Hft: Hft (Home Farm Trust) is one of the UK's largest charities supporting people with learning disabilities, providing residential care, supported living, and personalised support across England. Highly comparable to Liaise in service mix and target population.
• United Response: United Response is a national UK charity providing support for people with learning disabilities, autism, and mental health needs, including residential care and supported living services. Direct overlap with Liaise's core offering.
• Dimensions: Dimensions is a UK not-for-profit providing specialist support for people with learning disabilities and autism, including residential care and supported living. Direct overlap with Liaise's target cohort and service model.
• Sense: Sense is a UK charity supporting people with complex disabilities including learning disabilities and autism, operating residential and supported living services. Comparable in target cohort and complexity of needs.
• Aspirations Care: Aspirations Care is a UK specialist provider of residential and supported living services for adults with learning disabilities, autism, and complex needs. Direct overlap with Liaise's specialist focus.

Broad incumbents

• Mencap: Mencap is the UK's largest learning disability charity, offering residential, supported living, and day services nationally. Comparable as a major incumbent in the same LD support market as Liaise.
• Voyage Care: Voyage Care operates specialist residential and supported living services across the UK for people with learning disabilities, autism, brain injuries, and complex needs. Comparable as a larger, multi-region specialist provider.
• Community Integrated Care: Community Integrated Care is one of the UK's largest social care providers, offering residential and supported living for people with learning disabilities, autism, and mental health needs. Comparable as a large multi-site operator.
• National Autistic Society: The NAS provides a range of services for autistic adults including residential care, supported living, and day services. Comparable as a specialist provider targeting the autism cohort that Liaise also serves.
• Turning Point: Turning Point is a UK social enterprise providing learning disability, autism, and mental health services including residential and supported living. Comparable as a national specialist provider with similar commissioning relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCREULM3x35U9sv7JE9ff6oQ/about
• Facebookfacebook.com/LiaiseUK
• LinkedInlinkedin.com/company/liaiseuk/mycompany/?viewAsMember=true
• Xx.com/liaise

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Liaise