What Dartmouth-Hitchcock Medical Center does

Dartmouth-Hitchcock Medical Center (DHMC) is the flagship academic medical center of Dartmouth Health, New Hampshire's only academic health system and largest private employer. Founded in 1893 as Mary Hitchcock Memorial Hospital and rebranded under its current name in 1991, DHMC is a private nonprofit institution anchored in Lebanon, NH, and operates as a Level I trauma center with 8 member hospitals and more than 30 primary and multi-specialty clinics across New Hampshire and Vermont. The organization serves approximately 16,000+ employees and 2,300+ providers delivering the full continuum of care — primary care, specialty medicine, emergency services, surgical procedures, maternal/pediatric services (including the state's only children's hospital, CHaD), oncology (through the NCI-designated Dartmouth Cancer Center), organ transplantation, cardiac care including TAVR, and mental health/addiction services.

The core technology stack comprises an Electronic Medical Records system with the myDH patient portal, a telehealth infrastructure (Connected Care) extending reach to patients as far as Texas, a 24/7 Cardiac Catheterization Laboratory handling approximately 400 emergency cases annually, advanced imaging (CT, MRI, PET-CT), robotic surgery capabilities, and the novel droplet digital PCR Lyme disease test (90.9% sensitivity). The 8,000-square-foot Patient Safety Training Center provides simulation-based education using high-fidelity manikins. Revenue is generated through fee-for-service billing to private insurance, Medicare, Medicaid, and self-pay across acute inpatient, outpatient, specialty, and telehealth service lines; secondary revenue streams include graduate medical education and clinical research supported by the Geisel School of Medicine partnership, which trains approximately 400 medical residents and fellows annually. Go-to-market operates as direct-to-consumer healthcare delivery supplemented by a regional physician referral network anchored by the Physician Connection Center (866-DHMC-DOC) and DHconnect EMR access for community providers.

Name

Dartmouth-Hitchcock Medical Center

Legal name

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics

Website

https://dartmouth-hitchcock.org

Company type

Private

Founded year

1893

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Dartmouth-Hitchcock Medical Center is the flagship academic medical center of Dartmouth Health, New Hampshire's only academic health system, operating a Level I trauma center, NCI-designated cancer center, and children's hospital across 8 hospitals and 30+ clinics in NH and VT.

Ownership category

akta.pro rank

Product category

Academic Medical Center / Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Academic Medical Centers (AMCs) & Teaching Hospitals (HLAFAAAA)

akta.pro secondary industries

Oncology & Cancer Specialty Hospitals (HLAFAHAC), Children’s Hospitals & Pediatric Health Systems (HLAFAJAG), Cardiac & Cardiothoracic Specialty Hospitals (HLAFAHAA)

Keywords

• Academic medical center
• Hospital healthcare services
• Cancer treatment center
• Pediatric hospital care
• Telehealth services

Headquarters

HQ city

Lebanon

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Acute care hospital services, outpatient clinics, diagnostic services, surgical procedures, emergency department, and specialty care across more than 30 primary and multi-specialty clinics. Revenue generated through fee-for-service billing to private insurance, Medicare, Medicaid, and self-pay patients.
2. Academic Medical Center Services: Graduate medical education programs training nearly 400 medical residents and fellows annually. Medical research and clinical trials with international impact through partnership with Dartmouth College and Geisel School of Medicine.
3. Specialty Care and Cancer Treatment: Dartmouth Cancer Center provides NCI-designated comprehensive cancer care. Children's Hospital at DHMC (CHaD) provides pediatric specialty services. Revenue from oncology, hematology, radiation oncology, and pediatric specialty treatments.
4. Home Care and Telehealth Services: Dartmouth Health Home Care provides in-home healthcare services. Dartmouth Health Connected Care Center for Telehealth serves patients as far away as Texas, extending geographic reach and providing virtual care services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Dartmouth-Hitchcock Medical Center operates as an academic medical center delivering comprehensive inpatient and outpatient healthcare across all major medical and surgical specialties. As the flagship hospital of Dartmouth Health and New Hampshire's only academic medical center, DHMC provides primary care, specialty care, emergency and trauma services, organ transplantation, cancer treatment through its NCI-designated Comprehensive Cancer Center, pediatric services through the state's only children's hospital, and behavioral health services. It supports these clinical operations through academic partnerships, clinical trials, graduate medical education, and telehealth services extending across Northern New England.

Product overview

Dartmouth-Hitchcock Medical Center operates as an integrated academic health system centered around its flagship hospital in Lebanon, NH, supported by the Dartmouth Hitchcock Clinics outpatient network. The portfolio includes the Dartmouth Cancer Center (NCI-designated comprehensive cancer center), Dartmouth Health Children's (state's only children's hospital), and the Heart and Vascular Center. Supporting infrastructure includes Connected Care telehealth services, the myDH patient portal, and DHconnect for referring physician EMR access. Specialty services span psychiatry with interventional brain stimulation options, OB/GYN with innovative models like CenteringPregnancy group care and TeamBirth, fertility services, and a 24/7 Cardiac Catheterization Laboratory. The system also operates DHART medical transport, a Clinical Trials Office, and a Patient Safety Training Center with simulation facilities.

Differentiator

Problem solved

Functional benefit

Brands

• Dartmouth Cancer Center: NCI-designated comprehensive cancer center providing treatment for all forms of cancer
• Dartmouth Health Children's
• myDH
• DHART
• DHconnect

Products and services

• Dartmouth Hitchcock Medical Center (DHMC) Flagship academic medical center in Lebanon, NH, providing comprehensive inpatient and outpatient healthcare services across all medical specialties including a Level I trauma center, 24/7 emergency department, intensive care, and full surgical services.
• Dartmouth Hitchcock Clinics

Quantifiable outcome

• 82 cardiac care beds
• +3 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Elliot Health SystemcoreStrategic or Co-development Partner · 1 July 2025Collaboration in maternal and child health services between Elliot Health System and Dartmouth Health. The collaboration became effective July 1, 2025, focusing on enhancing maternal and pediatric care delivery in the region. Elliot Hospital's Birthing Center serves as the birth location for Dartmouth Hitchcock Clinics Manchester/Bedford prenatal care patients.
• Dartmouth CollegecoreStrategic or Co-development PartnerThrough partnership with Dartmouth College, Dartmouth Hitchcock Medical Center trains nearly 400 medical residents and fellows annually and performs cutting-edge research and clinical trials with international impact. Geisel School of Medicine provides academic affiliation and medical education pipeline.
• Geisel School of MedicinecoreStrategic or Co-development PartnerAcademic medical center partnership with Geisel School of Medicine for medical education, residency training, and collaborative research programs.
• White River Junction VA Medical CentercoreStrategic or Co-development PartnerVA Medical Center partnership for training medical residents and fellows and conducting research with international impact.
• Dartmouth Health Member HospitalscoreStrategic or Co-development PartnerNetwork of eight member hospitals: Alice Peck Day Memorial Hospital, Cheshire Medical Center, Hampstead Hospital, Mt. Ascutney Hospital and Health Center, New London Hospital, Southwestern Vermont Medical Center, and Valley Regional Hospital, providing regional healthcare coverage.
• WISE (Women's Information Service)minorChannel Partner/ Reseller/ DistributorPartnership with WISE for safe housing resources for pregnant and parenting individuals, as referenced in substance use in pregnancy support services.
• Turning Points NetworkminorChannel Partner/ Reseller/ DistributorPartnership with Turning Points Network for domestic violence safe housing options, as referenced in substance use in pregnancy support services.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Mass General Brigham: Massachusetts-based integrated academic health system and the dominant AMC in New England. Comparable as a multi-hospital, research-intensive AMC with NCI cancer center, broad specialty services, and academic affiliations, though it operates at significantly larger scale and competes with DHMC for complex referrals.
• Tufts Medical Center: Boston-based academic medical center and Tufts University teaching hospital. Comparable as a teaching-affiliated AMC with broad specialty services and similar AMC operating model, though smaller than Mass General Brigham and operating in a denser urban market.
• Geisinger Health: Pennsylvania-based integrated academic health system serving a largely rural catchment. Comparable to DHMC as a multi-hospital, rural-serving AMC with strong research, population health, and integrated payer-provider capabilities, providing a useful analog for a rural AMC operating model.

Regional players

• University of Vermont Medical Center: Vermont's primary academic medical center and a direct regional peer operating in adjacent geography. Comparable as a rural-serving AMC with academic affiliation, broad specialty services, and similar exposure to northern New England demographics and referral dynamics.
• MaineHealth / Maine Medical Center: Northern New England's largest health system anchored by Maine Medical Center, a Tufts Medical School teaching hospital. Comparable as a multi-hospital, multi-state regional system serving a rural catchment similar to DHMC's NH/VT footprint.
• Elliot Health System: Manchester, NH-based health system and a direct regional peer for primary and secondary care in DHMC's catchment. Comparable as a community-based New Hampshire hospital system that recently entered a maternal-child collaboration with DHMC, illustrating both partnership potential and competitive overlap.
• Catholic Medical Center: Manchester, NH-based acute care hospital and HCA-affiliated system. Comparable as a New Hampshire community hospital competing with DHMC for primary, specialty, and surgical volume in the southern NH market.
• Baystate Health: Western Massachusetts-based academic health system affiliated with UMass Chan Medical School. Comparable as a multi-hospital regional AMC with a similar rural-suburban New England catchment and comparable mix of primary, specialty, and tertiary services.

Direct peers

• Boston Children's Hospital: Premier pediatric academic medical center and Harvard-affiliated teaching hospital. Comparable as the direct competitor to Dartmouth Health Children's (CHaD) for complex pediatric referrals from northern New England, with substantially larger scale, research output, and sub-specialty depth.
• Dana-Farber Cancer Institute: Harvard-affiliated NCI-designated comprehensive cancer center in Boston. Comparable to Dartmouth Cancer Center as a peer NCI-designated cancer center competing for oncology referrals from New Hampshire and Vermont, with deeper research funding and sub-specialty expertise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dartmouthhitch
• YouTubeyoutube.com/dartmouthhealth
• Facebookfacebook.com/dartmouthhitchcock
• LinkedInlinkedin.com/company/dartmouth-hitchcock
• Instagraminstagram.com/dhmcandclinics

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dartmouth-Hitchcock Medical Center