EverestIMS Technologies

What EverestIMS Technologies does

EverestIMS Technologies is an India-based, privately held software product company founded in 2017 and headquartered in Bengaluru, with branch offices in Mumbai, Gurugram and San Francisco. The company builds and sells the Infraon platform, a modular suite of AI-powered IT operations and service management software comprising Infraon Infinity (unified platform), Infraon ITSM (ITIL-aligned service desk), Infraon AIOps (event correlation, anomaly detection, alarm prediction), Infraon ITIM/IMS (infrastructure monitoring), Infraon NCCM (network configuration and change management), Infraon Assets, Infraon SecuRA (privileged access), Infraon OSS (telecom network management) and Infraon BOT (NLP conversational automation). The underlying technology combines machine learning, network science, combinatorial optimization, natural language processing and generative AI, all operating over a centralised CMDB that serves as the single source of truth across the suite.

The company's primary customer base is large enterprises and telecommunications service providers in India and select international markets (notably Malaysia), with marquee references including Airtel, Jio, Tata Group, Paytm, Maxis, Telekom Malaysia, BSNL, Federal Bank, IDBI Bank, PGCIL and TANFINET. EverestIMS pursues an enterprise field sales motion, offering products deployable on-premises, cloud (AWS/Azure) or hybrid, and monetises through a mix of subscription and perpetual licensing with annual billing cadences; pricing is not publicly disclosed and is obtained via direct sales engagement.

The company operates with 51–100 employees under founders Satish Kumar V (CEO) and Arun Prasath R (CIO). It carries a deep certification stack (ITILv3 PinkVerify, ITIL 4 PeopleCert, ISO 27001, ISO 20000-1, CMMI Level 3, GDPR, AICPA SOC, OWASP) and has received five G2 awards in 2025 including Momentum Leader and High Performer. EverestIMS appears to be bootstrapped with no disclosed funding rounds, private equity backing or acquisition activity in the available data, operating as an independent founder-owned product company.

Name

EverestIMS Technologies

Legal name

EverestIMS Technologies

Website

https://everestims.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

EverestIMS Technologies is an India-based, privately held software product company that builds the AI-powered Infraon suite, offering ITSM, AIOps, NMS, NCCM and OSS solutions to large enterprises and telecommunications service providers across India, Southeast Asia and the United States.

Ownership category

akta.pro rank

Product category

IT Operations Management Software

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

IT Asset Management (ITAM) Platforms (HDAEALAD)

akta.pro secondary industries

IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• IT operations management
• IT infrastructure monitoring
• IT service management
• Network management software
• Telecom OSS platforms

Headquarters

HQ city

Bangalore

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: EverestIMS offers on-premises, cloud, and hybrid deployment options for their Infraon suite of products. Products can be deployed flexibly across infrastructure types, suggesting a mix of perpetual license and subscription-based revenue models.
2. Enterprise Software Solutions: AI-powered IT management and workflow automation solutions sold to enterprises, telecoms, and government organizations with scalable deployment options.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

EverestIMS Technologies sells the Infraon suite of AI-powered IT operations, IT service management, and network management software under the Infraon brand. The portfolio includes Infraon Infinity as the unified platform along with modules for ITSM, IT infrastructure monitoring, AIOps, network configuration and change management, asset management, privileged remote access, an NLP-driven bot, and a telecom OSS platform. These products are licensed and subscribed to by enterprises and telecommunications service providers for deployment on-premises, in the cloud, or in hybrid environments.

Product overview

EverestIMS Technologies offers a modular ITOps platform called Infraon, comprising multiple integrated products. The core platform is Infraon Infinity, an AI-powered unified suite for IT infrastructure management, service management, and network automation. This integrates several modules: Infraon ITSM (ITIL-aligned service desk and incident management), Infraon ITIM/IMS (infrastructure monitoring), Infraon AIOps (AI/ML-powered operations), Infraon NCCM (network configuration and change management), Infraon Assets (asset lifecycle management), Infraon SecuRA (privileged access management), and Infraon BOT (NLP-powered conversational automation). Additionally, Infraon OSS provides specialized telecom network management. All products are designed to work as part of a single unified ecosystem, deployable on-premises, cloud, or hybrid environments.

Differentiator

Problem solved

Functional benefit

Brands

• Infraon Infinity: An all-in-one AI-powered platform for IT and business transformation, integrating assets, ITSM, ITIM/IMS, NCCM, and AIOPs capabilities.
• Infraon Assets
• Infraon AIOps
• Infraon ITIM/IMS
• Infraon NCCM
• Infraon SecuRA
• Infraon ITSM
• Infraon OSS

Products and services

• Infraon Infinity An all-in-one AI-powered unified platform that brings together IT operations, service management, and network automation under a single source of truth via CMDB, providing end-to-end visibility across the IT environment for enterprises and telecom operators.
• Infraon ITSM ITIL-aligned IT service management solution that delivers seamless incident management with workflow automation, adaptable practices, SLAs, and an NLP-driven Infraon Bot for AI-driven conversations, serving enterprise IT service desks.
• Infraon ITIM/IMS IT infrastructure monitoring suite that visualizes interface bandwidth and utilization, disks, fans, and other hardware health, unifying infrastructure management for IT, networking, cloud, applications, and IoT devices for enterprise customers.
• Infraon AIOps AI/ML-powered IT operations and observability solution that centralizes and processes IT data from various sources, enabling event correlation, anomaly deduction, alarm prediction, auto-classification, and auto-rectification for faster outage response and bidirectional connectivity with ITSM.
• Infraon NCCM Vendor-agnostic network configuration and change management hyper-automation suite that defines, authorizes, deploys, and tracks network changes, automates device configurations, and ensures compliance with regulatory standards using real-time vulnerability detection and CVSS scoring.
• Infraon Assets Asset management module that improves asset control, monitoring, lifecycle, and expenses management as part of the unified Infraon suite for enterprise IT teams.
• Infraon SecuRA Remote access and privilege platform that ensures total security for IT infrastructure management, providing secure controlled access for enterprise IT operations teams.
• Infraon OSS AI-powered telecom network management platform purpose-built for unified management of multi-vendor, multi-technology networks covering transport, IP/MPLS, packet core, GPON, and subsea cable systems, reducing business, financial, and technical risks for telecom service providers.
• Infraon BOT AI-driven conversational bot platform that enables interactive human-bot conversations using Natural Language Processing with specific use-case automation options across the Infraon suite for enterprise IT and service desk workflows.

Quantifiable outcome

• Reduced incident resolution time through AI-powered auto-classification and auto-rectification
• +2 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature7 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ServiceNow: Global leader in cloud-based ITSM, ITOM, and enterprise workflow platforms. Directly competes with Infraon ITSM, AIOps, and integrated service-management modules for enterprise and telecom customers.
• Freshworks (Freshservice): Freshservice is a cloud ITSM and IT asset management suite targeting mid-market and enterprise buyers. Competes head-to-head with Infraon ITSM and Assets on ITIL-aligned service desk capabilities.
• ManageEngine (Zoho): Offers a broad IT management suite spanning service desk, asset management, network monitoring, and configuration management — closely overlaps with the integrated Infraon product family for enterprise IT operations.
• BMC Software (BMC Helix): BMC Helix ITSM and Helix ITOM compete directly with Infraon ITSM, AIOps, and NCCM in enterprise service management and network change management.
• Ivanti: Provides ITSM, IT asset management, and unified endpoint management solutions. Overlaps with Infraon ITSM and Infraon Assets for enterprise service management workflows.
• SolarWinds: SolarWinds offers IT infrastructure monitoring, network management, and service desk products. Competes with Infraon ITIM/IMS, NCCM, and ITSM modules for IT operations teams.

Emerging players

• NinjaOne: Cloud-native endpoint management and IT operations platform gaining traction in mid-market. Competes in adjacent IT management space with growing ITSM capabilities.

Broad incumbents

• IBM (Instana, Maximo, Tivoli): IBM offers a broad portfolio including Instana observability, Maximo asset management, and Tivoli service management — overlapping with Infraon's integrated IT operations and asset management capabilities.
• Datadog: Cloud monitoring and observability platform with growing AIOps and incident management capabilities. Competes with Infraon AIOps for IT operations analytics and ML-based event correlation workloads.
• Dynatrace: AI-powered observability and AIOps platform with automated root-cause analysis. Competes with Infraon AIOps for anomaly detection, event correlation, and predictive IT operations use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Everest_IMS
• Facebookfacebook.com/EverestIMS
• LinkedInlinkedin.com/company/10386761

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EverestIMS Technologies