Physicians Angels
Physicians Angels is a US-based virtual healthcare support company, founded in 2007 as the industry's first Virtual Scribe provider, offering HIPAA-compliant remote scribes, virtual assistants, virtual medical office services, and 24/7 call management to medical, dental, and veterinary practices.
- Company typePrivate
- Founded2007
- HeadquartersOttawa, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Physicians Angels does
Physicians Angels, Inc. is a US-based virtual healthcare support company founded in 2007 by physicians seeking to reduce documentation and administrative burden on clinical practice. Headquartered in Toledo, Ohio with operational delivery centered in India, the company pioneered the Virtual Scribe service category and now offers four core products: Virtual Medical Scribes (real-time EMR documentation), Virtual Assistants (back-office administrative tasks including insurance verification, prior authorizations, billing and coding, denials management, and patient portal messaging), Virtual Medical Office (an integrated multi-function back-office bundle), and Call Connect (24/7 HIPAA-compliant patient call management with appointment scheduling and call analytics). A sub-brand, Staffing Angels, extends the offering with additional back-office staffing solutions.
The company's technology stack is built around HIPAA-compliant infrastructure — including encryption, multi-factor authentication, role-based access control, and Business Associate Agreements — integrated with major EMR platforms to support real-time documentation. An AI/NLP layer listens to physician-patient conversations and generates draft clinical notes that are then reviewed and refined by trained human virtual assistants, creating a hybrid AI-human workflow under a Lean Six Sigma continuous-improvement operating model. Senior leadership includes Founder & CMO Dr. Afser Shariff, President & CEO Kevin Brady, and an India-based EVP of Operations with 14 years of virtual scribing experience.
The business model is usage-based hourly billing at $12-16/hour with no setup fees, no cancellation fees, and a 30-day risk-free trial. Go-to-market is sales-led via direct website, phone, and email engagement targeting medical, dental, and veterinary practices throughout the United States. The company is privately held, has no disclosed external institutional investment, no M&A activity, and no patents. Customer segments are primarily physicians, practice administrators, and multi-specialty practices, with named case-study customers including Texas Pain Physicians, Medical Specialists Associated, and ENT Specialists of Northwestern Pennsylvania.
Physicians Angels firmographics
Firmographics- Name
- Physicians Angels
- Legal name
- Physicians Angels
- Website
- https://physiciansangels.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Physicians Angels is a US-based virtual healthcare support company, founded in 2007 as the industry's first Virtual Scribe provider, offering HIPAA-compliant remote scribes, virtual assistants, virtual medical office services, and 24/7 call management to medical, dental, and veterinary practices.
- Ownership category
- akta.pro rank
Where Physicians Angels is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Physicians Angels business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Virtual Staffing Services: Hourly billing for virtual assistant, virtual scribe, virtual medical office, and call connect services. Simple, transparent pricing with no long-term obligations.
- Virtual Scribe Services: Real-time documentation services billed at $12-16 per hour with 30-day trial offer available.
- Staffing Angels: Virtual Medical Office design solutions including prior authorizations, coding & billing, phone and scheduling, denials management services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | 30-Day Trial Plan |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Physicians Angels product offering
Product offeringCore offering
Physicians Angels provides remote virtual healthcare support services to medical, dental, and veterinary practices across the United States. Its core offerings include real-time Virtual Medical Scribes that document patient encounters directly into the physician's EMR, Virtual Assistants handling back-office administrative work, a Virtual Medical Office bundle for scheduling/billing/insurance/communication, and a 24/7 Call Connect patient call management service, delivered by trained professionals based in India via HIPAA-compliant infrastructure.
Product overview
Physicians Angels is a virtual healthcare support company offering a unified portfolio of four core service products plus an add-on staffing module. The flagship Virtual Scribes service (established 2007 as the industry's first) provides real-time clinical documentation directly into EMR systems. Virtual Assistants handle comprehensive back-office administrative tasks. The Virtual Medical Office (VMO) delivers integrated multi-function practice support combining scheduling, billing, insurance, and patient communication. Call Connect provides specialized 24/7 patient call management and outreach. Staffing Angels augments with additional back-office staffing solutions. Together, these products enable medical, dental, and veterinary practices to operate more efficiently while reducing administrative burden on physicians and staff.
Differentiator
Problem solved
Functional benefit
Brands
- Staffing Angels: Virtual Medical Office design solutions including prior authorizations, coding & billing, phone and scheduling, and denials management services.
- Call Connect
Products and services
- Virtual Medical Scribes Real-time documentation service where trained virtual scribes document patient encounters directly into the physician's EMR during visits, enabling physicians to spend more time with patients and less time on paperwork.
- Virtual Assistants Remote virtual professionals who handle critical back-office tasks including insurance verification, prior authorizations, medical billing and coding, charge entry, payment posting, denials management, accounts receivable, patient portal messaging, and pre-chart prep for healthcare practices.
- Virtual Medical Office (VMO) Comprehensive virtual back-office support including appointment scheduling, insurance verification, prior authorizations, medical billing and coding, revenue cycle management, payment posting, patient communication, and front-desk support for healthcare practices.
- Call Connect HIPAA-compliant virtual call management solution providing 24/7 patient call coverage, appointment scheduling, overflow call handling, after-hours support, patient outreach, and call analytics for healthcare practices.
- Staffing Angels Sub-brand offering Virtual Medical Office design solutions including prior authorizations, coding and billing, phone and scheduling, denials management, and comprehensive back-office staffing support services.
Quantifiable outcome
- Saves physicians an average of 10 hours per week
- +3 more outcomes
Companies that use Physicians Angels
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
Physicians Angels technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature4 records
Physicians Angels partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights6 records
Physicians Angels competitors and assessment
Company assessmentDirect peers
- ScribeAmerica: Largest dedicated medical scribe staffing company in the US, providing in-person and virtual scribes across emergency departments, hospitals, and ambulatory practices. Directly comparable to Physicians Angels on core virtual scribe service line and customer base (US physician practices and health systems).
- AQuity Solutions: Healthcare documentation and coding BPO offering virtual medical scribes, medical transcription, and coding services to US providers. Closely overlaps Physicians Angels' scribe + revenue cycle management offerings and offshore delivery model.
- ProScribe: Medical scribe company providing both in-person and virtual scribing services to physician practices and health systems. Comparable product/market positioning to Physicians Angels' flagship Virtual Scribe offering.
- iScribe: Provider of virtual medical scribe services focused on real-time clinical documentation for US physician practices. Directly competitive with Physicians Angels' core scribe line on customer segment and service model.
- Athreon: Healthcare transcription and virtual scribing provider with US and offshore delivery, serving hospitals and physician practices. Comparable to Physicians Angels across documentation services and revenue cycle offerings.
Emerging players
- Augmedix: AI-powered ambient medical scribe platform (now part of Commure) that combines NLP-generated notes with remote human editors for US health systems. Directly competes with Physicians Angels by offering a tech-enabled alternative to fully human virtual scribes.
- Abridge: AI medical scribe platform using generative AI to produce clinical notes from patient-provider conversations. An emerging pure-AI competitor whose ambient documentation product directly threatens Physicians Angels' human scribe service.
- Suki AI: AI voice assistant for clinicians that generates clinical documentation and answers through ambient AI. Competes with Physicians Angels on the clinical-documentation pain point using a pure-AI approach that pressures human scribe economics.
- Robin Healthcare: AI-powered medical scribe combining ambient listening with human quality review, serving medical practices. Closely mirrors Physicians Angels' hybrid AI-plus-human documentation model and targets the same customer pain point.
Broad incumbents
- Nuance DAX (Microsoft): Microsoft-owned ambient clinical intelligence product (DAX Express / DAX Copilot) bundled with Dragon Medical and integrated into Epic and other EHRs. A broad incumbent whose embedded AI scribe competes with Physicians Angels for large health-system documentation budgets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Physicians Angels social profiles
Digital presencePhysicians Angels compliance and trust
Trust signalCompliance2 records
Physicians Angels financial estimates
Financial estimateRevenue estimate
Valuation estimate
Physicians Angels leadership team
Management profileNumber of profiles
Profiles5 records
Physicians Angels funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Physicians Angels M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Physicians Angels
What does Physicians Angels do?
Physicians Angels provides remote virtual healthcare support services to medical, dental, and veterinary practices across the United States. Its core offerings include real-time Virtual Medical Scribes that document patient encounters directly into the physician's EMR, Virtual Assistants handling back-office administrative work, a Virtual Medical Office bundle for scheduling/billing/insurance/communication, and a 24/7 Call Connect patient call management service, delivered by trained professionals based in India via HIPAA-compliant infrastructure.
Is Physicians Angels a public or private company?
Physicians Angels is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Physicians Angels founded?
Physicians Angels was founded in 2007. It employs 1,001 to 5,000 people.
Where is Physicians Angels based?
Physicians Angels is headquartered in Ottawa, United States, in the North America region.
How does Physicians Angels make money?
Three revenue lines are on record. Virtual Staffing Services are the primary driver. The others are virtual Scribe Services and staffing Angels.
Who are Physicians Angels's main competitors?
Direct peers on record are ScribeAmerica, AQuity Solutions, ProScribe, iScribe and Athreon. Emerging players are Augmedix, Abridge, Suki AI and Robin Healthcare. Nuance DAX (Microsoft) is listed as a broad incumbent.
Does Physicians Angels have an API?
No public API is recorded for Physicians Angels.