Tickstar
Tickstar is a Stockholm-based cloud infrastructure provider of Peppol eDelivery network services, offering certified Access Point and Service Metadata Publisher (SMP) infrastructure to governments, large enterprises, and ERP vendors across 20+ countries, and has been a wholly-owned Xero subsidiary since 2021.
- Company typePrivate
- Founded2007
- HeadquartersStockholm, Sweden
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Tickstar does
Tickstar is a Stockholm-headquartered cloud infrastructure company founded in 2007 that provides Peppol eDelivery network services, operating certified Access Point (AP) and Service Metadata Publisher (SMP) infrastructure on AWS across multi-region deployments in Australia, Singapore, and Ireland. The company was an early entrant to the Peppol ecosystem, achieving certification in 2012 and developing the first production-ready Peppol Access Point plus the first cross-border Peppol transaction; it is also the only provider globally offering a true multi-tenant SMP architecture and hosts approximately 20% of live Access Points and 40-45% of all global Peppol participants on its infrastructure. Its product portfolio centers on the Peppol Access Point and SMP, augmented by API products (Transaction API, Participant Lookup API, SMP Manager API v.2), a Peppol Validator, and an Encryption at Rest add-on, with a white-label option enabling service providers and ERP vendors to rebrand Tickstar's certified stack.
Tickstar generates recurring subscription revenue by selling Access Point hosting and SMP registry services to governments, large enterprises, and ERP/software vendors, with additional white-label and OEM revenue from partners such as SAP, Kofax, OpenText, Pagero, DBS Bank, and others; it is accredited to provide Peppol services across Europe, Australia, New Zealand, Singapore, Malaysia, and Japan, and is ISO27001:2013 certified. In 2021 Tickstar was acquired by Xero, becoming a wholly-owned subsidiary, and has since enabled native eInvoicing functionality for Xero's global SMB customer base, effectively converting its infrastructure asset into a distribution channel. The company employs 11-50 staff and serves customers in over 20 countries, with its go-to-market combining enterprise field sales, government procurement panel listings, developer self-service via free trial APIs, and white-label partner distribution.
Tickstar firmographics
Firmographics- Name
- Tickstar
- Legal name
- Tickstar AB
- Website
- https://tickstar.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tickstar is a Stockholm-based cloud infrastructure provider of Peppol eDelivery network services, offering certified Access Point and Service Metadata Publisher (SMP) infrastructure to governments, large enterprises, and ERP vendors across 20+ countries, and has been a wholly-owned Xero subsidiary since 2021.
- Ownership category
- akta.pro rank
Tickstar industry classification
Industry- Product category
- Peppol eInvoicing Infrastructure
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)
Keywords
Where Tickstar is headquartered
LocationHeadquarters
- HQ city
- Stockholm
- HQ country
- Sweden
- HQ region
- Europe
Offices4 records
Markets served
Tickstar business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Peppol Access Point Services: Cloud-based Access Point hosting services allowing businesses to connect to the Peppol network. Includes certification, hosting, maintenance and support. Offered as shared Access Point or white-label option.
- Peppol SMP Services: Service Metadata Publisher registry hosting. Enables participant registration and metadata management on Peppol network. Includes API access and web dashboard.
- White-label Access Point: Fully hosted and managed certified Peppol Access Point for partners wanting to operate their own branded service. Includes accreditation testing, certificate handling, infrastructure setup and go-live support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Trial - Test environment for Peppol connectivity |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Tickstar product offering
Product offeringCore offering
Tickstar provides certified, cloud-hosted Peppol eDelivery infrastructure consisting of a Peppol Access Point for sending and receiving electronic business documents (eInvoices and orders) and a Peppol Service Metadata Publisher (SMP) for registering participants and managing routing metadata. Services are offered on a shared or white-label basis with hosting, accreditation, certification, maintenance, and 24/7 support included, targeting governments, large enterprises, ERP/software vendors, and service providers globally.
Product overview
Tickstar is a cloud-based eDelivery infrastructure company providing Peppol network services. The product portfolio centers on two core services: the Peppol Access Point (certified since 2012) for sending and receiving electronic documents on the Peppol network, and the Peppol SMP (Service Metadata Publisher) for registering participants and managing document routing metadata on the network. Supporting the core services is a suite of API products including the Transaction API (for document exchange), Participant Lookup API (for discovering network participants), and SMP Manager API v.2 (for automating participant management). Add-on tools include the Peppol Validator (for real-time document validation) and Encryption at Rest (for securing documents at endpoints). Tickstar's infrastructure hosts approximately 20% of live Access Points and 40-45% of global Peppol participants on its SMP, making it the largest cloud Peppol AP provider and most widely-used SMP provider globally. The company was acquired by Xero in 2021, enabling eInvoicing functionality for Xero customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Peppol Access Point Certified Peppol Access Point service that enables businesses to rapidly connect to the Peppol network and exchange electronic business documents (eInvoices, orders) with all network participants worldwide. Tickstar handles hosting, testing, maintenance, accreditation, and support, with both shared Access Point and white-label options available.
- Peppol SMP (Service Metadata Publisher) Registry service that stores metadata for Peppol participants, including document types they can receive and which Access Point should receive documents for them. Tickstar's SMP is the only multi-tenant SMP provider globally, hosting approximately 40-45% of all global Peppol participants, with API integration and a user-friendly web dashboard.
- Transaction API REST API alternative to SFTP for exchanging documents with the Peppol network. Enables better visibility and self-service actions during the lifecycle of transactions and is agnostic to underlying eDelivery networks.
- Participant Lookup API API service that allows Access Points to check if a receiver is registered in the Peppol network and which business documents it is capable of receiving. Returns receiver details regardless of which SMP it is registered in, functioning as a true global Participant Lookup with JSON or XML response options.
- SMP Manager API v.2 API enabling seamless integration with Tickstar's Peppol SMP to manage Peppol receivers from within the customer's own applications. Supports automated participant creation, updates, and deletion; assigns document types and Access Point endpoints; and includes full Peppol Directory support with improved error handling.
- Peppol Validator Real-time validation tool for Peppol documents, supporting all Peppol documents for which there are publicly available validation artifacts. Enables users to validate files before sending to the network.
- Encryption at Rest Add-on service that enables encryption for all documents exchanged with the Peppol Network. While Peppol encrypts documents between Access Points by design, this add-on secures the 'first' and 'last' mile in document exchange with Corner 1 and/or Corner 4 endpoints.
Quantifiable outcome
- Invoice processing cost reduction from ~$28 (PDF) to under $10 (eInvoice) - up to 66% savings
- +4 more outcomes
Companies that use Tickstar
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles4 records
Tickstar technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature8 records
Tickstar partnerships and signals
Strategic signalScale indicators6 records
Recent moves4 records
Expansion highlights6 records
Tickstar competitors and assessment
Company assessmentRegional players
- B2B Gateway (BlueSky Commerce): South Africa-headquartered Peppol Access Point and eInvoicing infrastructure provider operating across Africa. Comparable to Tickstar in offering cloud-based Peppol Access Point services, but focused primarily on the African market rather than ANZ/Europe/Asia.
Broad incumbents
- OpenText: Enterprise content management and business network vendor with eInvoicing capabilities. OpenText is both a Tickstar customer (per case data) and an adjacent broader competitor in document exchange, ECM, and B2B integration infrastructure serving large enterprises globally.
- Tungsten Network: Established global eInvoicing network and AP automation provider owned by Kofax/Tungsten. Competes in the same B2B eInvoicing infrastructure category as Tickstar but with broader financial-process automation portfolio and longer operating history.
- Bottomline Technologies: Provider of B2B payments, eInvoicing, and AP automation solutions for banks and corporations. Comparable to Tickstar in offering cloud-based eInvoicing infrastructure for enterprise and financial-services customers, though with a broader payments and cash management portfolio.
- Tradeshift: Global B2B e-invoicing and supply chain finance network serving enterprises and government agencies. Compares to Tickstar in providing cloud-based e-invoicing infrastructure, but operates a broader marketplace model and targets a wider range of document and payment workflows.
- Avalara (Crossfire) eInvoicing: Avalara's eInvoicing & Continuous Transaction Controls (CTC) business, acquired from Crossfire, offers a Peppol-compliant e-invoicing network. Comparable to Tickstar in serving enterprises with cross-border e-invoicing compliance, but as part of Avalara's broader tax compliance platform.
- Sovos: Global tax compliance and eInvoicing software vendor offering mandated e-invoicing and continuous transaction controls across jurisdictions. Comparable to Tickstar in addressing government-driven eInvoicing compliance needs, but at much larger scale and with broader tax/regulatory scope.
Direct peers
- Basware: Finnish source-to-pay and eInvoicing platform that operates its own Peppol Access Point and SMP services. Directly comparable to Tickstar in offering cloud-based AP automation, Peppol connectivity, and eInvoicing infrastructure to large enterprises across Europe and globally.
- Storecove: Netherlands-based Peppol Access Point provider offering cloud-based eInvoicing infrastructure for businesses and software vendors. Comparable to Tickstar in target customer (ERP vendors, enterprises), product category (Peppol Access Point), and API-first delivery model.
- Pagero: Swedish-headquartered Peppol Access Point and eInvoicing network operator. Pagero competes head-to-head with Tickstar in the same Peppol Access Point and SMP categories and is also a Tickstar customer using its infrastructure — a direct overlap in target market, product offering, and customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Tickstar social profiles
Digital presenceTickstar compliance and trust
Trust signalCompliance1 record
Tickstar financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tickstar leadership team
Management profileNumber of profiles
Profiles2 records
Tickstar funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tickstar M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tickstar
What does Tickstar do?
Tickstar provides certified, cloud-hosted Peppol eDelivery infrastructure consisting of a Peppol Access Point for sending and receiving electronic business documents (eInvoices and orders) and a Peppol Service Metadata Publisher (SMP) for registering participants and managing routing metadata. Services are offered on a shared or white-label basis with hosting, accreditation, certification, maintenance, and 24/7 support included, targeting governments, large enterprises, ERP/software vendors, and service providers globally.
Is Tickstar a public or private company?
Tickstar is a private company. It is classified as corporate owned and is currently operating.
When was Tickstar founded?
Tickstar was founded in 2007. It employs 11 to 50 people.
Where is Tickstar based?
Tickstar is headquartered in Stockholm, Sweden, in the Europe region.
How does Tickstar make money?
Three revenue lines are on record. Peppol Access Point Services are the primary driver. The others are peppol SMP Services and white-label Access Point.
Who are Tickstar's main competitors?
B2B Gateway (BlueSky Commerce) is listed as a regional player. Broad incumbents are OpenText, Tungsten Network, Bottomline Technologies, Tradeshift, Avalara (Crossfire) eInvoicing and Sovos. Direct peers are Basware, Storecove and Pagero.
Does Tickstar have an API?
Yes. Tickstar offers multiple APIs for Peppol document exchange and network management: (1) Transaction API – REST API alternative to SFTP for exchanging documents with the Peppol network, providing better visibility and self-service actions during transaction lifecycle; (2) Participant Lookup API – returns receiver details regardless of which SMP they are registered in, supporting JSON or XML responses, functioning as a true global participant lookup; (3) SMP Manager API v.2 – enables seamless integration with Tickstar's Peppol SMP to manage receivers from within own applications, including automated participant creation, updates, and deletion, with full Peppol Directory support and improved error handling. Trial/Test and Production use separate credentials and endpoints. The APIs are described as agnostic to underlying eDelivery networks. Developer documentation is at www.tickstar.com/developers-tools.
What industry is Tickstar in?
Tickstar's product category is Peppol eInvoicing Infrastructure. Its primary akta.pro industry code is HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 5182 and its SIC code is 7370.