Rethink Solutions
Rethink Solutions develops itamlink, a purpose-built SaaS platform for managing property tax across multi-property real estate portfolios, serving commercial REITs, property operators, and corporate real estate occupiers with centralized tax workflows, AI-driven document capture, and ERP integrations.
- Company typePrivate
- Founded2001
- HeadquartersToronto, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Rethink Solutions does
Rethink Solutions Inc. is a Toronto, Canada-based software company founded in 2001 that develops and sells itamlink, a purpose-built SaaS platform for managing property tax across multi-property real estate portfolios. The platform centralizes tax and expense management, assessment and value tracking, appeals, budgets and forecasts, accruals, jurisdictional workflow, and configurable reporting/business intelligence, and is offered in standard and Enterprise tiers with SOC1 and SOC2 Type II certification, SSO, MFA, and field-level permissions. Supporting capabilities include itamlink Capture (an AI- and NLP-driven document abstraction tool that converts paper tax bills into structured data), Parcel Overlay for geographic visualization, a rebuilt Accruals module, Jurisdiction Manager, Tax Installment Generator, and a public itamlink API for custom integrations. The platform ships with qualified standard integrations to leading CRE/AP systems including Yardi, MRI, PTX Taxfeed, Nexus, Anybill, and Bottomline, plus custom integrations to SAP, Oracle JD Edwards, PeopleSoft, Microsoft Dynamics, CoreLogic, and others.
The company sells into two primary segments: commercial real estate owners and operators (REITs, property companies) managing large portfolios across 17,000+ U.S. taxing jurisdictions, and corporate real estate occupiers (e.g., Kraft Heinz, PetSmart, Bridgestone, EY) with distributed portfolios. The go-to-market is enterprise-led, using a field sales team plus an inside-sales motion (HubSpot/ZoomInfo stack, phone 1.877.454.ITAM), augmented by the annual itamlink User Summit, monthly webinars, content marketing (blog, whitepapers, case studies), and conference participation (Altus Connect). Pricing is quote-based on annual or multi-year subscriptions and is not publicly disclosed. Reported customer-scale metrics include $2 trillion in property value under management, $35 billion in annual tax payments processed, and $250 million in annual customer savings.
Ownership has changed twice in three years: Altus Group acquired Rethink Solutions in May 2022, and Ryan, LLC acquired itamlink in January 2025, with the platform now operating as part of Ryan's tax.com suite. The company remains actively operating with an 11–50 employee footprint and continued product and integration updates.
Rethink Solutions firmographics
Firmographics- Name
- Rethink Solutions
- Legal name
- Rethink Solutions Inc.
- Website
- https://rethinksolutions.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rethink Solutions develops itamlink, a purpose-built SaaS platform for managing property tax across multi-property real estate portfolios, serving commercial REITs, property operators, and corporate real estate occupiers with centralized tax workflows, AI-driven document capture, and ERP integrations.
- Ownership category
- akta.pro rank
Rethink Solutions industry classification
Industry- Product category
- Property Tax Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Tax Planning & Personal Tax Optimization Tools (FSAGADAJ)
Keywords
Where Rethink Solutions is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Rethink Solutions business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription (itamlink Enterprise): Enterprise SaaS subscription model with annual/multi-year contracts. itamlink Enterprise plan includes enhanced organizational security, auditability, SSO, and streamlined workflows. Tiered plans including Enterprise tier for larger organizations.
- API Access and Integration Services: Revenue from public-facing API access and custom integration development services for enterprise clients requiring specialized connectivity.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Plan - Enhanced security, SSO, and administrative tools |
| Subscription | Annual | Standard Plan - Core property tax management features |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels11 records
Rethink Solutions product offering
Product offeringCore offering
Rethink Solutions develops and sells itamlink, a purpose-built SaaS property tax management platform for owners and occupiers of multi-property portfolios. The software centralizes tax and expense management, assessments and values, appeals, budgets, forecasts, accruals, and reporting, and includes AI-powered document data capture and pre-built integrations with leading ERP and AP systems. The platform is offered on annual subscription contracts with enterprise-grade security (SOC1/SOC2 Type II).
Product overview
Rethink Solutions offers itamlink as a unified, purpose-built property tax management platform for owners and occupiers of multi-property portfolios. The core product is itamlink, which provides comprehensive property tax management including tax and expense management, appeals and savings tracking, assessment management, reporting and business intelligence, and enterprise-grade security. The platform is offered in multiple tiers including itamlink Enterprise for enhanced security needs. Supporting modules include itamlink Capture for AI-powered document data extraction, Parcel Overlay for geographic visualization, the Accruals Module for accrual management, Jurisdiction Manager for workflow generation, and Tax Installment Generator for installment tracking. The itamlink API enables external integrations and custom workflow development. The platform integrates natively with leading ERP and payment systems including Yardi, MRI Real Estate Software, Anybill, and Nexus Systems.
Differentiator
Problem solved
Functional benefit
Brands
- itamlink: Purpose-built property tax management software solution for owners and occupiers of multi-property portfolios. Features include tax and expense management, budgets and forecasts, appeals and tax savings management, assessment and values management, and enterprise-grade security.
Products and services
- itamlink Property Tax Management Software Comprehensive SaaS property tax management software for owners and occupiers of multi-property real estate portfolios. Centralizes tax and expense management, assessments, appeals, payments, budgets, forecasts, accruals, reporting/business intelligence, and integrates with ERP and AP systems.
- itamlink Property Tax API Public-facing API providing secure data sharing and communication between itamlink and custom-built or third-party applications. Enables IT teams to connect applications, microservices, and ERP/BI tools to the property tax database for customizable workflows and integrations.
- itamlink Capture Industry-leading data abstraction tool for property tax teams that converts paper-based documentation such as paper tax bills and assessment notices into searchable, editable electronic data using AI and NLP models.
Quantifiable outcome
- Customers manage $2 Trillion in property value annually through the platform
- +3 more outcomes
Companies that use Rethink Solutions
Customer profileNamed customers12 records
Segments3 records
Ideal customer profiles2 records
Rethink Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability4 records
Feature7 records
Rethink Solutions partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Altus GroupcoreAltus Group acquired Rethink Solutions in May 2022. Altus Group is a leading provider of technology, analytics, and expert services for the global commercial real estate industry. itamlink now operates as part of the tax.com platform.
- YardicoreQualified standard integration enabling seamless transmission of property tax payment data from itamlink to Yardi Voyager. Invoice Registers are transmitted for payment processing, with support for Yardi Payscan and Procure to Pay Suite. Available for Yardi Voyager 7S or above.
- AnybillcoreTwo-way automated integration for secure property tax payment processing. itamlink sends approved bills to Anybill for payment to jurisdictions; check numbers and payment details return to itamlink. SSAE 18 SOC1 Type II and SOC2 Type II compliant.
- Nexus SystemscoreIntegration announced September 2021 enabling seamless transmission of property tax invoices from itamlink to Nexus AP automation platform. Invoices are routed automatically to designated approvers with electronic audit trail.
- MRI SoftwarecoreCertified integration enabling automated data flow between itamlink and MRI Real Estate Software. Submit approved property tax and expense installments directly to MRI with configurable user permissions and email notifications.
- PTX Tech / TaxfeedcoreIntegration providing up-to-date jurisdictional property tax and assessment data from PTX Taxfeed, normalized and available in real time within itamlink. Includes parcel lookup using PTX Parcel Identifier.
- BottomlinecoreIntegration for sending payment data to Bottomline real estate software for approval and processing. Automates property tax invoice processing and AP payments with auditable, automated processes.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
Rethink Solutions competitors and assessment
Company assessmentBroad incumbents
- Ryan, LLC: Ryan is a global tax services and software firm that acquired itamlink in January 2025. It operates adjacent property tax compliance and advisory practices and competes with Rethink at the services/software intersection.
- MRI Software: MRI Real Estate Software is a major CRE platform with certified integration to itamlink. It competes broadly for CRE software spend and could expand its own property tax functionality over time.
- RealPage: RealPage is a large CRE software platform serving residential and commercial property operators. It competes for the broader CRE software budget and could encroach on property tax use cases.
- Yardi: Yardi's Voyager platform is the dominant CRE ERP, with growing native property tax and accounts payable workflows. It is a deep integration partner but also a strategic threat as it expands embedded tax capabilities.
Others
- Oracle: Oracle (JD Edwards and PeopleSoft) offers ERP systems used by corporate real estate occupiers that Rethink integrates with. It is an ecosystem participant rather than direct property tax competitor.
- CoreLogic: CoreLogic provides property data and analytics used across the real estate industry. Rethink integrates with CoreLogic for parcel data, making it both a data partner and an adjacent ecosystem player.
- SAP: SAP is a major enterprise ERP with a custom integration to itamlink. While not a direct competitor in property tax, SAP's enterprise footprint and potential tax modules represent both partnership value and competitive risk.
Direct peers
- Thomson Reuters (ONESOURCE Property Tax): ONESOURCE Property Tax is an enterprise property tax compliance and management solution from Thomson Reuters, targeting corporate tax departments with multi-jurisdictional portfolios.
- Altus Group (tax.com): Altus Group acquired Rethink Solutions in 2022 and operates the tax.com property tax platform. It is the most direct competitor and former parent, serving the same CRE property tax management use case for enterprise real estate owners.
- Wolters Kluwer (CCH Property Tax): CCH offers property tax software and compliance solutions serving corporate tax and real estate teams. It is a direct competitor in property tax workflow software, especially for corporate occupiers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Rethink Solutions social profiles
Digital presenceRethink Solutions compliance and trust
Trust signalCompliance2 records
Rethink Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rethink Solutions leadership team
Management profileNumber of profiles
Profiles2 records
Rethink Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rethink Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rethink Solutions
What does Rethink Solutions do?
Rethink Solutions develops and sells itamlink, a purpose-built SaaS property tax management platform for owners and occupiers of multi-property portfolios. The software centralizes tax and expense management, assessments and values, appeals, budgets, forecasts, accruals, and reporting, and includes AI-powered document data capture and pre-built integrations with leading ERP and AP systems. The platform is offered on annual subscription contracts with enterprise-grade security (SOC1/SOC2 Type II).
Is Rethink Solutions a public or private company?
Rethink Solutions is a private company. It is classified as corporate owned and is currently operating.
When was Rethink Solutions founded?
Rethink Solutions was founded in 2001. It employs 11 to 50 people.
Where is Rethink Solutions based?
Rethink Solutions is headquartered in Toronto, Canada, in the North America region.
How does Rethink Solutions make money?
Two revenue lines are on record. SaaS Subscription (itamlink Enterprise) is the primary driver. The others are API Access and Integration Services.
Who are Rethink Solutions's main competitors?
Broad incumbents on record are Ryan, LLC, MRI Software, RealPage and Yardi. Others are Oracle, CoreLogic and SAP. Direct peers are Thomson Reuters (ONESOURCE Property Tax), Altus Group (tax.com) and Wolters Kluwer (CCH Property Tax).
Does Rethink Solutions have an API?
Yes. The itamlink API is a public-facing API that provides a secure solution for streamlining data sharing and communication. It enables IT teams to connect custom-built and third-party applications to the property tax database, allowing for customizable workflows and secure integrations with external applications, microservices, and systems. Key capabilities include leveraging proprietary business intelligence, reducing data inconsistencies, and simplifying information exchange between teams and departments. Developer documentation is at www.rethinksolutions.com/software/itamlink-api.
What industry is Rethink Solutions in?
Rethink Solutions's product category is Property Tax Management Software. Its primary akta.pro industry code is FSAGADAJ, Tax Planning & Personal Tax Optimization Tools. Its NAICS code is 5132 and its SIC code is 7372.