What Banco Mediolanum does

Banco Mediolanum, S.A. is the Spanish operating subsidiary of Italy's Banca Mediolanum S.p.A. (Mediolanum Group), controlled by the Doris family and headquartered in Valencia with operational offices in Barcelona. The entity operates as a full-licence retail bank under European Central Bank supervision and Bank of Spain registration (number 0186), serving individual consumers, families, high-net-worth individuals, and self-employed professionals across Spain through a hybrid distribution model. The bank combines a digital platform — a mobile app and the BMedOnline web banking portal with biometric facial recognition onboarding and mobile wallet integrations (Google Pay, Apple Pay, Samsung Pay) — with the Family Banker advisory network, a proprietary human-advisor distribution channel marketed as a core differentiator.

The product portfolio spans current accounts, time deposits (including the promotional Depósito Triple at 3% TAE), debit and credit cards, mortgages, personal loans and salary-advance credit, investment funds (through Mediolanum Gestión and Mediolanum International Funds), pension plans (Mediolanum Pensiones, plus the Basque-region EPSV product), life-insurance investment wrappers (PIAS, Europension Vida 2), and a personal-lines and commercial insurance suite (accident, home, life, health, self-employed, retail). Private banking is delivered through the Mediolanum Private Banking division. The bank monetizes primarily through net interest income on deposits and lending, recurring management and distribution fees on investment and pension products, and insurance distribution commissions.

Operationally, Banco Mediolanum holds EUR 4.7 billion in assets under depositary across 10 Spanish investment vehicles under a December 2025 exclusive depositary agreement with BNP Paribas Securities Services, and has been ranked Nº 1 in customer satisfaction among Spain's main banking entities for seven consecutive years (BMKS-FIN 2025 by Stiga). The leadership team is led by Chairman Carlos Tusquets Trías de Bes (on the board since 1989), CEO Gianluca Bosisio (since January 2024), and Vice Chair Annalisa Sara Doris (Doris family representative).

Name

Banco Mediolanum

Legal name

Banco Mediolanum, S.A.

Website

https://bancomediolanum.es

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Banco Mediolanum is the Spanish retail and private banking subsidiary of Italy's Mediolanum Group, serving individual consumers, families, HNW clients, and self-employed professionals in Spain through a hybrid digital platform and Family Banker advisory network offering accounts, lending, investment funds, pensions, and insurance.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (522110), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021), Personal Credit Institutions (6141), Functions Related To Depository Banking, Nec (6099)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industries

Retail Wealth & Bancassurance Distribution (Investment & Insurance via Bank) (FSABAAAJ), Affluent / Mass-Affluent Private Banking (FSABADAC)

Keywords

• Retail banking services
• Wealth management
• Financial advisory
• Investment funds
• Personal insurance

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Banking Services: Interest income from lending activities including mortgages, personal loans, and credit facilities. Fee income from account management, card services, and banking operations.
2. Investment Products Distribution: Distribution of investment funds (Fondos de inversión), pension plans (Planes de Pensiones), life insurance investments (Seguros de Vida), and managed portfolios. Revenue from management fees and distribution commissions.
3. Insurance Products: Sale of insurance products including accident, home, life, health, and business insurance policies. Commission income from insurance distribution.
4. Deposits and Savings Products: Attraction of customer deposits through competitive products such as the Depósito Triple offering 3% TAE. Interest spread between borrowing and lending rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Banco Mediolanum provides retail and private banking services to individual consumers and families in Spain, encompassing current accounts, time deposits, credit and debit cards, mortgages, personal loans, investment funds, pension plans, and personal insurance products. Distribution combines a digital platform (mobile app and BMedOnline) with a proprietary Family Banker advisory network delivering personalized financial planning. The bank operates as the Spanish subsidiary of Italy's Banca Mediolanum S.p.A.

Product overview

Banco Mediolanum operates as a retail and private banking group in Spain, offering a unified personal banking platform (La Banca Personal) that spans accounts and deposits, credit and debit cards with mobile wallet integrations (Google Pay, Apple Pay, Samsung Pay), financing products (mortgages, personal loans, salary advance), investment products (mutual funds including My World, investment strategies, life insurance-based investments, and direct market access), and retirement planning solutions (pension plans, PIAS, and EPSV). Insurance offerings cover accidents, home, life, health, self-employed, and commercial lines. Services are delivered through the mobile app, the BMedOnline online banking portal, the Mediolanum Private Banking wealth management division, and a network of Family Banker advisors. A loyalty program (Club Privilegium) and a social responsibility initiative (Mediolanum Aproxima) complement the core banking portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Family Banker: A network of financial advisors providing personalized banking and financial advisory services to clients
• My World
• Mediolanum Pensiones Bonus
• Futuro Extra PIAS
• Europension Vida 2

Products and services

• Cuentas (Current Accounts) Current checking accounts for day-to-day banking operations, enabling deposits, withdrawals, transfers, and direct debits for individual customers in Spain.
• Depósitos (Time Deposits) Time deposit products including the promotional Depósito Triple offering up to 3% TAE (Annual Equivalent Rate) over 6 months, with a minimum €10,000 new-capital investment, targeting individual savers in Spain.
• Tarjetas (Cards) Credit and debit card products with contactless payment support, compatible with Google Pay, Apple Pay, and Samsung Pay, including additional card management services for individual customers.
• Hipotecas (Mortgages) Mortgage loan products for real estate acquisition in Spain, subject to Spain's mortgage lending regulations including the Código de Buenas Prácticas for viable debt restructuring.
• Préstamos (Personal Loans) Personal loan products providing flexible and transparent financing solutions tailored to individual customer needs.
• Servicio Crédito Nómina (Salary Advance) Salary advance credit service allowing employees to access a portion of their earned salary before the regular payday.
• Fondos de Inversión (Investment Funds) Investment fund products managed by Mediolanum Gestión S.G.I.I.C., offered as part of Banco Mediolanum's investment platform for individual investors in Spain.
• My World (Multi-Asset Fund) A multi-asset investment fund within Banco Mediolanum's investment platform, designed for diversified portfolio allocation across global markets.
• Estrategias de Inversión (Investment Strategies) Investment strategy offerings providing structured approaches to portfolio construction and asset allocation aligned with investor profiles.
• Inversiones en Forma de Seguro de Vida Investment products structured as life insurance policies, combining wealth accumulation with life protection.
• Mercados (Markets Access) Financial markets access enabling customers to trade equities, fixed income, and other securities across regulated markets.
• Mediolanum Pensiones Bonus Pension plan product managed by Mediolanum Pensiones S.G.F.P., designed to complement public retirement income through defined-contribution accumulation.
• Futuro Extra PIAS Individual Systematic Savings Plan (PIAS) insurance product offering long-term savings accumulation with tax advantages.
• Europension Vida 2 Life insurance pension product designed for retirement planning with long-term capital accumulation features.
• Mediolanum Previsión EPSV Individual Individual EPSV (Entidad de Previsión Social Voluntaria / Voluntary Social Welfare Entity) pension product, specific to the Basque regional system, offering voluntary retirement savings.
• Seguros de Accidentes (Accident Insurance) Accident insurance products providing financial protection against bodily injury resulting from accidents.
• Seguros de Hogar (Home Insurance) Home insurance products covering property damage, liability, and contents protection for residential properties.
• Seguros de Vida (Life Insurance) Life insurance products providing death benefit coverage and, in some cases, savings or investment components.
• Mediolanum Protección Salud (Health Insurance) Health insurance product providing medical expense coverage and access to healthcare services.
• Mediolanum Protección Autónomos Insurance product tailored for self-employed professionals, covering business-specific risks and liability exposures.
• Mediolanum Protección Comercio Commercial insurance product designed for business premises and retail operations, covering property and liability risks.
• La Banca Personal (Personal Banking Platform) The core personal banking platform of Banco Mediolanum, offering a unified suite of retail banking products including accounts, deposits, cards, financing, investment, retirement, and insurance, delivered through digital channels and a network of Family Banker advisors.
• Mediolanum Private Banking Wealth management and private banking division of Banco Mediolanum, serving high-net-worth clients with bespoke financial planning and investment advisory.

Quantifiable outcome

• N.º 1 in Customer Satisfaction for 7 consecutive years according to BMKS-FIN 2025 study by Stiga
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• BNP Paribas Securities ServicescoreStrategic or Co-development Partner · 15 December 2025BNP Paribas Securities Services entered an exclusive agreement with Banco Mediolanum to serve as the depositary bank for its Spanish investment vehicles. The integration covers over EUR 4.7 billion in assets under depositary across 10 investment funds. This partnership reinforces BNP Paribas' existing relationship with Mediolanum Group, building on securities services already provided in Ireland and Italy, and strengthens BNP Paribas' position as a leading depositary banking services partner in Spain where it ranks fourth overall and is the top depositary bank for independent asset managers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bankinter: Spanish retail/commercial bank with a strong digital proposition (Bankinter Investment, Bankinter Consumer Finance) and an advisor-augmented distribution model. Competes head-to-head for Spanish mass-affluent and SME clients.
• ING España: Spanish arm of ING, a digital-first retail bank offering accounts, investment funds (ING Direct broker), and pensions with a no-branch advisor-light model. Competes for the same digitally oriented mass-affluent customer that Banco Mediolanum targets via Family Bankers.
• Ibercaja Banco: Spanish regional bank with a meaningful retail and wealth-management franchise, pension plan expertise, and physical + digital distribution comparable to Banco Mediolanum's hybrid go-to-market.
• Openbank (Santander Group): Santander's Spanish digital bank subsidiary offering accounts, cards, investment funds, and pensions through a fully digital channel. Direct competitor for Banco Mediolanum's digitally native customer segment.
• Banca Mediolanum S.p.A. Italian parent of Banco Mediolanum, operating the identical Family Banker + digital banking model in Italy. Same product shelf (Fondi, PIAS/PIP, insurance, Family Banker trademark) and a directly comparable advisory-led retail and wealth business.

Emerging players

• MyInvestor: Spanish neobank focused on investment funds, pension plans, and equities trading with low fees. Directly comparable in the investment/pension sub-portfolio where Banco Mediolanum competes via Fondos de Inversión and Pensiones Bonus.
• EVO Banco: Spanish digital bank offering consumer accounts, deposits, investment funds, and mortgages with a mobile-first UX. Competes for the same digitally engaged retail customers that Banco Mediolanum acquires through its app and online channels.

Broad incumbents

• Banco Santander: Global Spanish-headquartered bank with a strong Spanish retail franchise, Santander Asset Management, and a major digital-banking arm (Openbank). Competes with Banco Mediolanum across deposits, investment, pensions, and insurance.
• BBVA: One of Spain's two largest universal banks; offers retail accounts, mortgages, asset management (BBVA Asset Management), pensions, and insurance. Competes with Banco Mediolanum across every product family with greater scale and pricing power.
• CaixaBank: Spain's largest domestic bank by retail customers, with a broad Wealth, pensions, and insurance offering (VidaCaixa, CaixaBank Asset Management). The dominant incumbent in Spanish retail banking against which Banco Mediolanum's customer-satisfaction leadership is measured.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/BancoMediolanum
• YouTubeyoutube.com/user/BancoMediolanum
• Facebookfacebook.com/cualessontusmetas
• LinkedInlinkedin.com/company/banco-mediolanum
• Instagraminstagram.com/bancomediolanum

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Banco Mediolanum