FasTrak

What FasTrak does

FasTrak is the electronic toll collection system operated by the Bay Area Toll Authority (BATA), a California state transportation agency under the Metropolitan Transportation Commission (MTC), serving drivers across the nine-county San Francisco Bay Area. It provides automated, cashless toll payment across the seven state-owned Bay Area toll bridges — Antioch, Benicia-Martinez, Carquinez, Dumbarton, Golden Gate, Richmond-San Rafael, and San Francisco-Oakland Bay Bridge — and across an expanding Express Lanes network on I-680, I-580, US-101, SR-85, SR-237, I-880, and (as of December 2025) I-80. The service is offered to individual daily commuters, rental vehicle drivers, commercial vehicle operators, clean air vehicle owners, and low-income customers enrolled in the Bay Area Toll Payment Plan.

The underlying platform combines toll tag (transponder) reads, license plate recognition, and a centralized Customer Service Center operated by Conduent State & Local Solutions, Inc. on behalf of BATA. Core account products include the prepaid FasTrak Account (toll tag based), License Plate Account, One-Time Payment Account, and post-paid invoices for non-account holders. Supporting products include the FasTrak Flex toll tag for carpool discounts, retail-distributed toll tags, the Bay Area Toll Payment Plan for low-income customers, and the SFO Parking Program integration at San Francisco International Airport. Travel Pattern Data is shared between BATA, GGBHTD, ACTC, VTA, BAIFA, and SMCELJPA to enable unified toll processing across operating agencies.

Revenue is generated through toll transaction processing on bridges and express lanes, with prepaid accounts funded via credit card, check, or cash and tolls deducted automatically on crossing. Post-paid invoices include penalties and DMV fees, with collection enforced through the Franchise Tax Board where unpaid. FasTrak also processes certain SFO parking fees under $10 via FasTrak-equipped garage lanes. Distribution is primarily self-service through www.bayareafastrak.org, supplemented by retail toll tag sales, phone support at 877 BAY-TOLL, and walk-in cash payment locations. BATA is publicly funded, has no venture capital or private equity ownership, and FasTrak functions as a government transportation service rather than a commercial enterprise.

Name

FasTrak

Legal name

Bay Area Toll Authority

Website

https://bayareafastrak.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

FasTrak is the Bay Area Toll Authority's electronic toll collection system serving Bay Area drivers across seven toll bridges and Express Lanes through prepaid toll tag, license plate, and invoice-based accounts, operated as a publicly funded California state transportation service.

Ownership category

akta.pro rank

Product category

Electronic Toll Collection Services

akta.pro primary industry

Toll Payment & Toll Account Management (ETC, Toll Tags, Toll Invoicing) (TLABAMAC)

akta.pro secondary industries

Payments Acceptance & Financial Settlement for Tolling (Card, Wallet, Open Payments) (TLAJABAJ), Automatic Number Plate Recognition (ANPR) / Video Tolling & Enforcement (TLAJABAB)

Keywords

• Electronic toll collection
• Toll payment system
• Bay Area tolling
• Express lane tolling
• License plate billing

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Technology or R&D, Personnel, Infrastructure, Supply Chain

Revenue model

1. Toll Transaction Processing: FasTrak generates revenue through processing toll payments at Bay Area bridges and express lanes. Customers prepay accounts via credit card, check, or cash, and tolls are deducted from prepaid balances upon crossing.
2. Post-Paid License Plate Invoices: For customers without pre-established accounts, toll invoices are sent to vehicle registered owners with applicable penalties for late payment. This includes DMV fees and collection enforcement through Franchise Tax Board.
3. SFO Parking Fees: Parking fees at San Francisco International Airport garage for vehicles exiting with fees of $10.00 or less are deducted from FasTrak prepaid balances.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

FasTrak is an electronic toll collection system operated by the Bay Area Toll Authority (BATA) that enables drivers to pay tolls electronically on seven Bay Area state-owned toll bridges and multiple Express Lanes corridors. Customers open prepaid accounts (FasTrak, License Plate, or One-Time Payment) and tolls are automatically deducted from their balance via toll tags, license plate recognition, or post-paid invoices, eliminating the need to stop at toll booths.

Product overview

FasTrak is an electronic toll collection system operated by the Bay Area Toll Authority (BATA) for the San Francisco Bay Area. The core offering consists of three account types—FasTrak Account (using toll tags/transponders), License Plate Account (license-based), and One-Time Payment Account (limited duration)—plus Post-paid Invoices for customers without pre-established accounts. These accounts enable automatic toll payment across seven state-owned toll bridges and the Bay Area Express Lanes network. Supporting products include the FasTrak Toll Tag and FasTrak Flex (variable-pricing tag for carpools), available via account opening or retail purchase. The Bay Area Toll Payment Plan provides financial assistance for overdue tolls, while the SFO Parking Program integrates FasTrak for airport parking payments.

Differentiator

Problem solved

Functional benefit

Products and services

• FasTrak Account Prepaid account that uses an electronic toll tag (transponder) mounted on a vehicle's windshield to automatically deduct tolls from a prepaid balance as the vehicle crosses Bay Area toll bridges and express lanes. Customers fund the account via credit card, check, or cash. Designed for daily commuters and frequent Bay Area drivers.
• License Plate Account Prepaid account that uses license plate recognition (no physical toll tag required) to charge tolls to a credit card or deduct them from a prepaid balance. Targeted at drivers who prefer not to mount a transponder on their vehicle.
• One-Time Payment Account Prepaid balance account with a limited duration, where tolls are deducted upon toll plaza crossing or express lane use via license plate recognition. Intended for short-term visitors, rental car drivers, and occasional users.
• Post-Paid License Plate Toll Invoices Post-paid toll billing for drivers who cross Bay Area toll bridges without a pre-established FasTrak, License Plate, or One-Time Payment Account. Tolls are invoiced to the vehicle's registered owner via DMV-sourced registration data, with penalties for late payment and collection enforcement through the Franchise Tax Board.
• FasTrak Toll Tag Electronic transponder device mounted on a vehicle's windshield that communicates with toll collection infrastructure to enable automatic toll deduction. Assigned to a FasTrak Account for billing.
• FasTrak Flex Toll Tag Variable-pricing toll tag with a three-position occupancy switch that allows carpools and qualifying Clean Air Vehicles to declare vehicle occupancy at the toll point, enabling free or reduced tolls on Bay Area express lanes.
• SFO Parking Program Service that allows FasTrak customers to pay San Francisco International Airport parking garage fees (of $10.00 or less) using their FasTrak prepaid balance at FasTrak-equipped entry and exit lanes.
• Bay Area Toll Payment Plan Financial assistance program that allows eligible low-income customers to make installment payments on overdue tolls, violation penalties, and DMV fees. Eligibility is verified by the Metropolitan Transportation Commission.

Quantifiable outcome

• Eliminates need to stop at toll booths for payment
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Bay Area Toll Authority (BATA)coreOthersBATA is the governing authority that owns and operates the FasTrak electronic toll collection system. BATA oversees all aspects of the program including privacy policy, data handling, and contractor management.
• Conduent State & Local Solutions, Inc.coreImplementation/ SI/ Consulting PartnerConduent operates the FasTrak Customer Service Center (CSC) on behalf of BATA. The CSC handles account management, toll processing, customer inquiries, and may subcontract for credit card processing, mailing, and other toll collection services.
• Metropolitan Transportation Commission (MTC)coreStrategic or Co-development PartnerMTC is the transportation planning agency for the Bay Area. MTC contracts with service providers on behalf of BATA, including for the Payment Plan program eligibility verification.
• Golden Gate Bridge Highway and Transportation District (GGBHTD)coreTechnology or IntegrationGGBHTD provides Travel Pattern Data for Golden Gate Bridge travel to BATA's CSC Contractor for toll processing and account management purposes.
• Alameda County Transportation Commission (ACTC)coreTechnology or IntegrationACTC operates Express Lanes on I-680 southbound from Pleasanton to Milpitas and I-580 between Dublin and Livermore. Provides Travel Pattern Data to BATA for toll processing.
• Santa Clara Valley Transportation Authority (VTA)coreTechnology or IntegrationVTA operates Express Lanes on US-101 between SR-237 and Palo Alto, SR-85 between Mountain View and Central Expressway, and SR-237 between Milpitas and San Jose.
• San Mateo County Express Lanes Joint Powers Authority (SMCELJPA)coreTechnology or IntegrationSMCELJPA operates Express Lanes on US-101 between South San Francisco and the San Mateo County/Santa Clara County line through BAIFA.
• Bay Area Infrastructure Financing Authority (BAIFA)coreTechnology or IntegrationBAIFA operates Express Lanes on I-680 between Walnut Creek and San Ramon, I-880 between Oakland and Milpitas, and future I-80 from Fairfield to Vacaville (scheduled 2025).
• California Department of Motor Vehicles (DMV)minorOthersBATA or its contractors obtain vehicle registration information from California DMV for account management and invoice delivery purposes.
• Franchise Tax Board (FTB)minorOthersFor unresolved toll violations, BATA's collections contractor can enforce collection through FTB, which requires disclosure of customers' social security numbers. FTB sends payment confirmations to BATA.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Peach Pass: Georgia's electronic toll collection system used on managed express lanes. Comparable as a state-region ETC service for HOV/express lane access and toll payment using transponders.
• SunPass: Florida's statewide electronic toll collection system operated by the Florida Department of Transportation. Directly comparable as a state-agency-run ETC system using transponders and license plate recognition across bridges and express lanes.
• E-ZPass (Interagency Group): The largest electronic toll collection network in the US, operating across 19 Eastern and Midwestern states. Directly comparable as a regional consortium-based ETC system using RFID transponders to manage toll payment on bridges, tunnels, and express lanes.
• Good To Go!: Washington State's electronic toll collection system managed by WSDOT. Comparable as a public-agency-operated ETC service covering bridges, tunnels, and express lanes with transponder and pay-by-plate options.
• TxTag: Texas's electronic toll collection system managed by the Texas Department of Transportation. Comparable as a public-agency-operated ETC service covering toll roads and bridges with transponder and video-based payment options.
• I-PASS: Illinois Tollway's electronic toll collection system. Comparable as a public toll authority-operated ETC platform offering transponder-based payment and license plate invoicing for highway and bridge tolling.
• ExpressToll: Colorado's electronic toll collection service operated by the E-470 Public Highway Authority and CDOT. Comparable as a regional toll authority ETC system covering express lanes and toll roads with transponder and license plate options.

Regional players

• Linkt: Australia's leading electronic toll collection operator (owned by Transurban). Comparable as an electronic tolling service for bridges and motorways using tags and license plate recognition, but operates in a different geography.

Others

• Conduent Incorporated: Operates the FasTrak Customer Service Center on BATA's behalf. Comparable as the underlying technology and operations vendor enabling toll processing, account management, and back-office functions for FasTrak.
• Kapsch TrafficCom: Global provider of intelligent transportation systems including toll collection technology. Comparable as an enabling infrastructure provider to electronic toll collection operators worldwide.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/fastrakbayarea
• Facebookfacebook.com/BayAreaFastrak
• LinkedInlinkedin.com/company/fastrak

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FasTrak