Neighbors Federal Credit Union
Neighbors Federal Credit Union is a federally insured, member-owned cooperative financial institution headquartered in Baton Rouge, Louisiana, serving individuals, families, students, small businesses, and non-profits across 9 South Louisiana parishes through 12 branches and a full digital banking platform.
- Company typePrivate
- Founded1953
- HeadquartersBaton Rouge, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
Neighbors Federal Credit Union firmographics
Firmographics- Name
- Neighbors Federal Credit Union
- Legal name
- Neighbors Federal Credit Union
- Website
- https://neighborsfcu.org
- Company type
- Private
- Founded year
- 1953
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Neighbors Federal Credit Union is a federally insured, member-owned cooperative financial institution headquartered in Baton Rouge, Louisiana, serving individuals, families, students, small businesses, and non-profits across 9 South Louisiana parishes through 12 branches and a full digital banking platform.
- Ownership category
- akta.pro rank
Neighbors Federal Credit Union industry classification
Industry- Product category
- Retail Banking
- NAICS
- Credit Unions (52213), Credit Unions (522130)
- SIC
- Savings Institution, Federally Chartered (6035), Personal Credit Institutions (6141)
- akta.pro primary industry
- Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)
- akta.pro secondary industries
- Community Development Credit Unions (CDCUs) (FSABAEAC), Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)
Keywords
Where Neighbors Federal Credit Union is headquartered
LocationHeadquarters
- HQ city
- Baton Rouge
- HQ country
- United States
- HQ region
- North America
Offices12 records
Markets served
Neighbors Federal Credit Union business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- Interest Income from Lending: The primary revenue stream for Neighbors Federal Credit Union comes from interest earned on loans including auto loans, mortgages, credit cards, personal loans, and commercial loans. The credit union offers competitive rates across vehicle loans (starting at 5.39% APR for new autos), recreational vehicle loans, and commercial lending products.
- Fee Income: The credit union generates revenue through various fee structures including monthly service fees on certain accounts (e.g., $6 below-minimum fee on Member Savings for balances under $500, $10 below-minimum on Money Market for balances under $2,500), overdraft fees, ATM fee refunds, and transaction fees on commercial accounts exceeding free monthly limits.
- NCUA Insurance: Deposits are federally insured by the National Credit Union Administration (NCUA) up to at least $250,000 per depositor, providing a safe and secure savings environment that attracts and retains member deposits used for lending activities.
- Wealth Management Referral Fees: Through the Neighbors Wealth Management program, the credit union provides referrals to LPL Financial registered representatives, generating referral-based revenue from the partnership.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Member Savings Account — $5 minimum deposit, balances over $100 earn dividends, 0.10% APY |
| Subscription | Monthly | Extra Savings Account — $5 minimum deposit, tiered dividend rates |
| Subscription | Monthly | Money Market Account — $2,500 minimum balance, tiered rates up to 3.82% APY |
| Subscription | Annual | Share Certificates — $1,500 minimum, terms 3-60 months, fixed rates |
| Subscription | Monthly | Dividend Checking — $1,500 minimum balance, APY up to 1.85% |
| Subscription | Monthly | Wealth Checking — $50,000 minimum balance, APY up to 2.50% |
| Freemium | Monthly | Geaux Free Checking — No minimum, no monthly fee |
| Freemium | Monthly | Mascot Checking — Free with school mascot debit card, donations to schools |
| Subscription | Monthly | Plus Checking Suite — Cell phone protection, identity theft protection, roadside assistance |
| Unit Pricing | Pay-as-you-go | New Auto Loans — As low as 5.39% APR, terms up to 84 months |
| Transaction based/ take rate | Monthly | Commercial Checking Accounts — Various tiers from no-fee basic to dividend-earning accounts |
| Transaction based/ take rate | Pay-as-you-go | Loan Payment Center — $4.95 per transaction via debit card (Express Pay) |
Go-to-market motion2 records
Distribution channels8 records
Marketing channels8 records
Neighbors Federal Credit Union product offering
Product offeringCore offering
Neighbors Federal Credit Union is a federally chartered, member-owned cooperative financial institution headquartered in Baton Rouge, Louisiana. It provides consumer deposit products (savings, checking, money market, share certificates, IRAs), consumer lending (auto, recreational vehicle, mortgage, personal, student, credit cards), commercial banking services (business checking, savings, money market, term loans, lines of credit, commercial real estate), commercial cash management tools (merchant services, remote deposit capture, Positive Pay, ACH origination), wealth management through a partnership with LPL Financial, and digital banking via online and mobile channels.
Product overview
Neighbors Federal Credit Union is a full-service financial institution offering a comprehensive suite of banking products organized into four main categories: Bank (savings, checking, and commercial accounts), Borrow (vehicle loans, business loans, credit cards, mortgages, and personal loans), Manage (digital banking, insurance, and commercial cash management), and Learn (financial wellness resources). The credit union serves members throughout the Baton Rouge area and south Louisiana with 12 branch locations. Core deposit products include Member Savings, Extra Savings, Money Market, Share Certificates, and Individual Retirement Accounts, complemented by five checking account variants (Geaux Free, Dividend, Wealth, Mascot, and Plus Checking Suite). The commercial banking division offers savings, money market, share certificates, and five distinct checking accounts plus cash management tools (Merchant Services, Remote Deposit Capture, Positive Pay, ACH Origination). Lending products span auto loans (new/used/refinance with terms up to 84 months), recreational vehicles (up to 180 months), business term loans, lines of credit, commercial real estate, five Visa credit card variants, and mortgage products. Digital banking is provided through an online platform and mobile app with integrated services including Zelle for P2P payments, Bill Pay with OCR-powered Bill Capture, Digital Wallet, and Direct Deposit with Early Payday. Wealth Management services are delivered through a partnership with LPL Financial.
Differentiator
Problem solved
Functional benefit
Brands
- Neighbors Wealth Management: Wealth management and financial planning services offered in partnership with LPL Financial.
Products and services
- Member Savings Account Primary share savings account that establishes credit union membership, requiring a $5 minimum deposit with dividends earned on balances over $100.
- Extra Savings Account Secondary savings account for setting aside money for specific goals, with a $5 minimum deposit and steady dividend payments.
- Money Market Account Tiered-rate savings account with $2,500 minimum balance offering higher dividends as balances reach $10,000, $25,000, and $50,000 thresholds, with six free monthly withdrawals.
- Share Certificates Fixed-term savings investments with terms ranging from 3 to 60 months, requiring $1,500 minimum deposit with higher dividend rates than standard savings, also available for IRA accounts.
- Individual Retirement Account (IRA) Tax-advantaged retirement savings available as Traditional or Roth IRA, with no monthly or annual fees and contribution limits of up to $8,000 for those over 50.
- Geaux Free Checking Fee-free checking account with no minimum balance requirements, offering early direct deposit access up to 3 days early and access to mobile banking with TouchID.
- Dividend Checking Interest-bearing checking account paying dividends on balances between $1,500 and $15,000, with ATM fee refunds up to $20 per month.
- Wealth Checking Premium checking for higher balances offering up to 2.47% APY on balances over $50,000, with access to wealth management consultations.
- Mascot Checking School spirit-themed checking account that donates to the cardholder's chosen participating high school for each debit card purchase, supporting local education.
- Plus Checking Suite Premium checking account bundle offering cell phone protection (up to $400 per claim), identity theft protection ($10,000 coverage), roadside assistance, and access to BaZing discount network with 360,000 merchants.
- Commercial Savings Account Business savings account with unlimited deposits and three free withdrawals per month, automatically establishing business membership in the credit union.
- Commercial Money Market Account Business money market account with $2,500 minimum balance, offering tiered rates that increase as balances reach $25,000, $50,000, and $100,000 thresholds.
- Commercial Share Certificate Business certificate of deposit with terms from 6 to 60 months, featuring fixed rates with deposits insured by NCUA.
- Commercial Basic Checking Account Business checking account with no monthly fee, 150 free monthly transactions, and free online banking and mobile check deposit.
- Commercial Advantage Checking Account Mid-tier business checking requiring $5,000 minimum balance to avoid $20 monthly fee, offering 300 free monthly transactions.
- Commercial Dividend Checking Account Interest-bearing business checking earning dividends at competitive rates on balances of at least $10,000.
- Commercial Non-Profit Checking Account Low-fee checking account designed for non-profit organizations with $5 monthly fee and 300 free monthly transactions.
- Auto Loans Vehicle financing for new and used automobiles with loan terms up to 84 months, competitive rates starting at 5.39% APR, and up to 100% financing.
- Recreational Vehicle Loans Financing for RVs, boats, ATVs, motorcycles and other recreational vehicles with flexible repayment terms up to 180 months for boats.
- Auto Loan Refinance Refinancing option for existing auto loans to potentially reduce interest rates and monthly payments with terms up to 84 months.
- Business Term Loans Business financing for equipment purchases, renovations, expansions, and technology upgrades with fixed competitive rates and flexible payment terms up to five years.
- Business Lines of Credit Revolving business credit for opportunities or emergencies, allowing immediate access to funds as needed.
- Commercial Real Estate Loans Financing for commercial property acquisition and development with flexible terms to support business real estate needs.
- Elite Visa Credit Card Premium credit card offering competitive rates and features for cardholders with strong credit profiles.
- Point Visa Credit Card Rewards credit card earning points on purchases that can be redeemed for various rewards.
- Save Visa Credit Card Low-rate credit card focused on savings through lower interest costs for cardholders.
- Step Visa Credit Card Credit-building card designed to help establish or rebuild credit history.
- Business Credit Card Commercial credit card designed for business expenses with tools for tracking and managing business spending.
- Neighbors Wealth Management Investment and financial planning services provided through LPL Financial, offering 401(k) rollovers, retirement planning, education funding, mutual funds, life and long-term care insurance.
- Digital Banking Platform Comprehensive digital banking platform providing 24/7 account access through online banking and mobile app with account management, transfers, bill pay, mobile check deposit, Zelle P2P payments, digital wallet support, and card management.
- Merchant Services Commercial cash management service enabling businesses to accept various payment types, analyze sales data, and protect against check fraud.
- Remote Deposit Capture Business service allowing check scanning and electronic deposit submission directly to business checking accounts.
- Positive Pay Anti-fraud service protecting businesses from altered or forged paper checks by verifying check details before payment.
- ACH Origination Electronic payment service for initiating ACH transactions to manage business cash flow through online banking.
Quantifiable outcome
- Mascot Checking has provided over $200,000 in funding to partner schools
- +5 more outcomes
Companies that use Neighbors Federal Credit Union
Customer profileSegments5 records
Ideal customer profiles4 records
Neighbors Federal Credit Union technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability4 records
Feature7 records
Neighbors Federal Credit Union partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Lumin DigitalcoreLumin Digital was selected by Neighbors Federal Credit Union to provide its digital banking platform. The modern interface and continuous platform updates are intended to enhance member engagement and operational efficiency, representing a significant technology partnership for the credit union's digital transformation.
- FiservcoreNeighbors Federal Credit Union's Card Management app is powered by Fiserv, providing members with card control features including the ability to turn cards on/off, set transaction controls for dollar limits, merchant categories and geographic locations, receive fraud alerts, and access real-time balances.
- Early Warning Services / ZellecoreNeighbors Federal Credit Union offers Zelle person-to-person payment services integrated within its online and mobile banking platforms, provided through the Early Warning Services network. Members can send and receive money using email or mobile phone number with funds typically available within minutes.
- LPL FinancialcoreNeighbors Wealth Management partners with LPL Financial, a registered investment advisor and broker/dealer (member FINRA/SIPC), to provide wealth management services to members. LPL Financial registered representatives offer products and services using the Neighbors Wealth Management brand, including 401(k) rollover, retirement planning, education funding, mutual funds, life insurance, long-term care insurance, and wealth management.
- TruStageminorTruStage provides auto insurance offerings to Neighbors FCU members through a partnership featured on the auto loans page. The credit union recommends TruStage for auto insurance with exclusive member discounts and 24/7 claims support.
- GreenPath Financial WellnessminorNeighbors FCU partners with GreenPath Financial Wellness to provide financial counseling services, educational content, and wellness resources to members. GreenPath articles are featured on the credit union's website covering topics such as building relationships with financial institutions, sinking funds, loud budgeting, and financial counseling.
- BaZingminorNeighbors Plus Checking powered by BaZing provides members with access to a network of 360,000+ discounts at local and national retailers. BaZing delivers local deals and savings offers through the credit union's premium checking product.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Neighbors Federal Credit Union competitors and assessment
Company assessmentDirect peers
- Pelican State Credit Union: Louisiana-headquartered community credit union with significant Baton Rouge presence, serving similar consumer and business member segments with a comparable full-service product suite. Direct competitor for members and deposits across overlapping South Louisiana parishes.
- Campus Federal Credit Union: Baton Rouge-based community credit union affiliated with the LSU system. Directly competes for faculty, staff, students, and Baton Rouge area residents with a similar mix of deposit, lending, and digital banking products.
- EFCU Financial Federal Credit Union: Baton Rouge-headquartered community credit union serving the greater Baton Rouge region with consumer and commercial banking. Closely comparable in geographic footprint, member demographics, and product scope.
- Louisiana Federal Credit Union (LAFCU): Statewide Louisiana community credit union offering comparable deposit, lending, and digital banking services. Overlaps with Neighbors FCU in South Louisiana parishes for both consumer and SMB segments.
- Jefferson Financial Federal Credit Union: Louisiana-based community credit union with branch presence across the Gulf South. Competes directly for Louisiana consumer and small business deposits and loans with a similarly broad product suite.
- Louisiana Capitol Federal Credit Union: Baton Rouge-area community credit union serving state employees and the broader community. Direct competitor in the same metropolitan market with overlapping consumer and business banking offerings.
- Baton Rouge Telco Federal Credit Union: Baton Rouge-based community credit union originally serving telecom employees, now with broader community membership. Comparable in size, local focus, and full-service consumer/SMB product mix.
Regional players
- Red River Federal Credit Union: Louisiana-based community credit union operating primarily in northern/central Louisiana, but with comparable product architecture (consumer deposits, auto and mortgage lending, digital banking). Regional peer given shared Louisiana membership and regulatory environment.
Broad incumbents
- PenFed (Pentagon Federal Credit Union): One of the largest US credit unions with a national digital footprint. Competes for Neighbors FCU's members on deposit rates, auto loans, and credit cards, particularly via digital channels. Not geographically constrained in the same way.
- Alliant Credit Union: Large digital-first US credit union with nationwide membership. Comparable product set (high-yield deposits, lending, digital experience) and provides a benchmark for where Neighbors FCU's Lumin Digital-enabled digital strategy could position it competitively.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Neighbors Federal Credit Union social profiles
Digital presenceNeighbors Federal Credit Union compliance and trust
Trust signalCompliance4 records
Neighbors Federal Credit Union financial estimates
Financial estimateRevenue estimate
Valuation estimate
Neighbors Federal Credit Union leadership team
Management profileNumber of profiles
Profiles2 records
Neighbors Federal Credit Union funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Neighbors Federal Credit Union M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Neighbors Federal Credit Union
What does Neighbors Federal Credit Union do?
Neighbors Federal Credit Union is a federally chartered, member-owned cooperative financial institution headquartered in Baton Rouge, Louisiana. It provides consumer deposit products (savings, checking, money market, share certificates, IRAs), consumer lending (auto, recreational vehicle, mortgage, personal, student, credit cards), commercial banking services (business checking, savings, money market, term loans, lines of credit, commercial real estate), commercial cash management tools (merchant services, remote deposit capture, Positive Pay, ACH origination), wealth management through a partnership with LPL Financial, and digital banking via online and mobile channels.
Is Neighbors Federal Credit Union a public or private company?
Neighbors Federal Credit Union is a private company. It is classified as management employee owned and is currently operating.
When was Neighbors Federal Credit Union founded?
Neighbors Federal Credit Union was founded in 1953. It employs 101 to 250 people.
Where is Neighbors Federal Credit Union based?
Neighbors Federal Credit Union is headquartered in Baton Rouge, United States, in the North America region.
How does Neighbors Federal Credit Union make money?
Four revenue lines are on record. Interest Income from Lending is the primary driver. The others are fee Income, NCUA Insurance and wealth Management Referral Fees.
Who are Neighbors Federal Credit Union's main competitors?
Direct peers on record are Pelican State Credit Union, Campus Federal Credit Union, EFCU Financial Federal Credit Union, Louisiana Federal Credit Union (LAFCU), Jefferson Financial Federal Credit Union, Louisiana Capitol Federal Credit Union and Baton Rouge Telco Federal Credit Union. Red River Federal Credit Union is listed as a regional player. Broad incumbents are PenFed (Pentagon Federal Credit Union) and Alliant Credit Union.
Does Neighbors Federal Credit Union have an API?
No public API is recorded for Neighbors Federal Credit Union.
What industry is Neighbors Federal Credit Union in?
Neighbors Federal Credit Union's product category is Retail Banking. Its primary akta.pro industry code is FSABAEAA, Community Credit Unions (Retail/Consumer Focus), with a secondary code of FSABAEAC, Community Development Credit Unions (CDCUs). Its NAICS code is 52213 and its SIC code is 6035.