Partnership Community Health Center

What Partnership Community Health Center does

Partnership Community Health Center (PCHC) is a private, nonprofit Federally Qualified Health Center (FQHC) founded in 1997 as the Fox Cities Community Health Center and rebranded under its current name in 2013. Headquartered in Appleton, Wisconsin, PCHC operates an integrated community care platform spanning primary medical care, pediatrics, integrated behavioral health, oral health (dental), Medication-Assisted Recovery (MAR) for substance use disorders, and an Outreach and Enrollment Center that helps patients access BadgerCare+/Medicaid, Marketplace coverage, FoodShare, and community resources. The organization serves over 17,000 unique patients annually across three Northeast Wisconsin locations (Appleton, Oshkosh, and Waupaca) with nearly 120 staff.

The underlying technology stack is functional rather than differentiated: an electronic health record (paper + electronic combination) with the MyPartnership patient portal hosted by Thedacare, online bill pay via Xpress-Pay, criteria-based telehealth (video/phone) for behavioral health and MAR, the federal 340B drug pricing program for discounted pharmacy capture, and Google Translate integration for website localization. No proprietary software, AI/ML systems, or developer-facing APIs are disclosed. Quality credentials include Patient-Centered Medical Home (PCMH) recognition, HRSA Health Center Quality Leader (HCQL) Silver badge (2024), FTCA deemed-facility status, and HIPAA-compliant privacy practices.

PCHC's business model layers four revenue streams: (1) insurance reimbursements from Medicaid/BadgerCare+, Medicare, and (until January 1, 2026) commercial carriers, reimbursed on FQHC cost-based or PPS methodologies; (2) sliding-fee patient payments on a six-tier Federal Poverty Level scale ($20 nominal to $120 medical exam, $35-$140 dental Level 1); (3) federal HHS/HRSA grant funding under 42 U.S.C. 254b as a Section 330 Health Center Program grantee; and (4) 340B pharmacy spread captured through preferred pharmacy partnerships. Outreach and Enrollment services are provided free to patients, funded indirectly through the FQHC grant structure. The go-to-motion is direct-to-consumer community access across the three physical sites, with payer mix heavily skewed toward public insurance following the 2026 commercial dental exit.

Name

Partnership Community Health Center

Legal name

Partnership Community Health Center, Inc.

Website

https://www.partnershipchc.org/

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Partnership Community Health Center is a nonprofit Federally Qualified Health Center in Northeast Wisconsin delivering integrated primary medical, dental, behavioral health, and substance use disorder care to over 17,000 patients annually across Appleton, Oshkosh, and Waupaca.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), School-Based & Community Women’s/Children’s Health Clinics (HLAFAJAO), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• Community health services
• Primary care services
• Behavioral health services
• Federally qualified health center
• Dental care services

Headquarters

HQ city

Appleton

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Reimbursements (Medicaid/Medicare/Commercial): Accepts Medicaid (BadgerCare+/Forward Health), Medicare, and many commercial insurance carriers for primary care, behavioral health, and pediatric services. As of January 1, 2026, Partnership Dental no longer accepts commercial dental insurance plans purchased individually or through employers, but still accepts BadgerCare+/Medicaid and Medicare with commercial.
2. Sliding Fee Patient Payments: Per-visit service fees from uninsured/underinsured patients calculated on a sliding scale based on household size and income (100%-300% FPL); payment due at time of service. Fee tiers range from a $20 nominal fee up to $120 per medical/behavioral health exam, $35-$140 dental Level 1, plus percentage-of-charge billing (30%-70%) for non-exam services.
3. Outreach and Enrollment Services (Free): Health insurance enrollment, Medicaid/BadgerCare+ application assistance, FoodShare applications, and referrals to community resources are offered free of charge to patients; funded indirectly through federal FQHC grants and outreach programs.
4. Federal Grants / FQHC Funding: Federally Qualified Health Center (FQHC) since 2004; receives HHS funding and has Federal Public Health Service deemed status; HRSA Health Center Program grantee under 42 U.S.C. 254b; deemed Public Health Service employer under 42 U.S.C. 233(g)-(n); FTCA deemed facility.

Pricing tiers

Go-to-market motion1 record

Core offering

Federally Qualified Health Center providing integrated primary medical, dental, behavioral health, pediatric, and Medication-Assisted Recovery services to patients of all ages across Appleton, Oshkosh, and Waupaca, Wisconsin, supported by a six-tier sliding fee discount program (100%-300% FPL), telehealth for behavioral health and MAR, 340B pharmacy pricing, and free Outreach and Enrollment assistance for Medicaid/BadgerCare+, Marketplace, and FoodShare applications.

Product overview

Partnership Community Health Center (PCHC) operates as an integrated single-provider care delivery platform rather than a multi-product software company. Its core platform is a federally qualified health center (FQHC) care model that brings together six service modules: Primary Care, Behavioral Health, Pediatrics, Medication Assisted Recovery (MAR), Oral Health (Dental Care), and Health Insurance Enrollment / Outreach. These modules share an underlying team-based approach (physicians, nurse practitioners, nurses, behavioral health consultants) and a unified Sliding Fee Discount Program that applies across medical, behavioral health, care management, and dental services. Patients access the system through the MyPartnership patient portal (hosted via Thedacare), the Xpress-Pay online bill-pay portal, and the Good Faith Estimate workflow for uninsured patients.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Team-based primary medical care for all ages, including wellness exams, acute care, chronic disease management, immunizations, on-site lab, radiology, physical therapy, nutritional counseling, smoking cessation, weight management, prescription assistance, telehealth, and integrated behavioral health, with care plans developed using evidence-based guidelines from AAFP, JNC, AHA, ADA, AAAAI and USPSTF-aligned screening.
• Behavioral Health Integrated behavioral health counseling and psychiatric support coordinated with the primary care team, addressing anxiety, depression, ADHD, life stress, grief, substance use, relationship support, anger management, and health-behavior change, including Eye Movement Desensitization and Reprocessing (EMDR) therapy for trauma and PTSD.
• Pediatrics Pediatric care provided by family physicians and a pediatrician, including well child visits, sick visits, back-to-school physicals, acute care, on-site lab, immunizations, and integrated behavioral health consultations for developmental concerns.
• Medication Assisted Recovery (MAR) Medication-Assisted Recovery / Medication for Opioid Use Disorder (MAR/MOUD) program treating substance use disorders with medications (Suboxone, Vivitrol, Librium, Antabuse) combined with weekly behavioral counseling using the Cognitive Based Interventions for Substance Abuse (CBISA) curriculum and motivational interviewing, available in-person at Appleton or via telehealth where clinical criteria are met.
• Oral Health (Dental Care) Preventive and restorative dental services for all ages delivered at Appleton Dental, Oshkosh Dental, and Waupaca Dental locations, including exams, x-rays, fluoride treatments, sealants, dentures and partials, extractions, scaling and root planing, restorations, endodontics, crowns, prosthodontics, occlusal guards, and routine cleanings.
• Outreach and Enrollment (Health Insurance Enrollment) Free Outreach and Enrollment Center assistance with Medicaid/BadgerCare+ enrollment and renewal, Health Insurance Marketplace (HealthCare.gov) enrollment, FoodShare applications, financial hardship assistance, and referrals to community resources such as food pantries, housing, and employment support.

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sixteenth Street Community Health Centers: Milwaukee-based FQHC providing bilingual primary medical, behavioral health, dental and social services with sliding-fee billing. Comparable in integrated care model and large underserved patient base, though serving a more urban market than PCHC.
• Family Health Center of Marshfield, Inc. Federally Qualified Health Center serving north-central and western Wisconsin with primary, dental, behavioral health and pharmacy services across multiple sites. Directly comparable to PCHC as a multi-site Wisconsin FQHC offering integrated care and sliding-fee programs to underserved populations.
• Scenic Bluffs Community Health Center: Wisconsin-based FQHC operating multiple clinic sites with primary medical, dental, behavioral health, and outreach/enrollment services. Comparable to PCHC in scope, funding structure (Section 330), and sliding-fee patient mix.
• Lakeshore Community Health Center: Federally Qualified Health Center in eastern Wisconsin with primary care, dental, and behavioral health services. Directly comparable geographic footprint and integrated service-line mix to PCHC's Appleton/Oshkosh/Waupaca region.
• Progressive Community Health Centers: Milwaukee-based FQHC offering family medicine, dental, behavioral health, and pharmacy with sliding-fee programs. Comparable integrated service delivery model and FQHC funding base to PCHC.
• Milwaukee Health Services, Inc. Federally Qualified Health Center operating multiple clinics in Milwaukee with primary care, dental, behavioral health and pharmacy services. Comparable FQHC operating model, patient demographic, and integrated service structure.
• Kenosha Community Health Center: Multi-site FQHC in southeastern Wisconsin providing primary medical, dental, and behavioral health services on a sliding-fee basis. Comparable Wisconsin FQHC peer with similar payor mix and service-line breadth.

Broad incumbents

• ThedaCare: Regional integrated health system serving northeast Wisconsin that hosts PCHC's patient portal, after-hours triage, and recruitment infrastructure. Overlapping primary care footprint in the same Fox Valley geography as PCHC, though operating as a broad incumbent rather than a community health center.
• HealthNet (Health & Hospital Corporation of Marion County): Large multi-site FQHC network offering primary care, dental, behavioral health, and pharmacy services with sliding-fee billing. Comparable care-delivery model and 340B participation, though at significantly greater scale than PCHC.

Emerging players

• Borrego Health / DAP Health: Multi-state FQHC network offering primary medical, dental, behavioral health, and infectious disease services with sliding-fee programs. Comparable integrated FQHC operating model; relevant as a larger FQHC consolidator or potential acquirer/peer benchmark.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partnership Community Health Center