MTB Bank

What MTB Bank does

MTB Bank is a Ukrainian universal commercial bank founded in 2001 and headquartered in Odesa, operating as a Public Joint Stock Company (PAT) under private (non-listed) ownership. It serves retail individuals, pensioners, active and retired military personnel, seafarers, small and medium enterprises (SMEs/FOP), corporate clients, and municipal-government entities through a hybrid branch-plus-digital model spanning 13+ Ukrainian cities, with explicit operating exclusions for occupied territories, active combat zones, Russia, and Belarus due to the ongoing war.

The product platform is a full-service banking stack built on proprietary digital infrastructure: the MTB360 mobile application (iOS/Android) for account management, deposits, currency exchange, card issuance, and loan applications; MTB Business internet banking for SMB payments and payroll; and MTB Office, an electronic document management system for product applications. Core revenue products include seven term and demand deposit products (UAH rates up to 16.75%, USD 0.01-1.55%, EUR 0.025-0.6%), consumer loans (mortgage at 24.7%, auto at 27.2%, property-secured at 26.2%, deposit-backed at 7-18%, and the 'Rukh' credit card with a 55-day grace period at 0.001% and 2% cashback), payment cards (Classic/Gold/Platinum, Military, Seafarer, Municipal, National Cashback, Virtual Digital, plus premium MTB ELITE and MTB INFINITE), merchant acquiring, factoring, overdrafts, bank guarantees, and documentary trade services. International money transfer is delivered through proprietary MTBMoney and the City24 payment system, plus partnerships with Western Union, MoneyGram, Ria, and SWIFT.

The revenue model combines net interest income from lending (including state-subsidized 5-7-9% SME and energy infrastructure programs) with recurring deposit and account fees, transaction-based card and acquiring fees, FX and currency conversion margins, professional services from custody and brokerage, and insurance intermediation. Distribution is omnichannel: 13+ physical branches with regional managing contacts, MTB360/MTB Business/MTB Office self-serve channels, owned and partner ATM/POS networks, a 24/7 toll-free hotline (0 800 500-255), social support via Telegram, Viber, Facebook Messenger and Instagram, and minor GTM partnerships with Formula Wellness SPA, Family Doctor Ambulatory, and American International School & University. The bank is a Deposit Guarantee Fund participant, holds the highest '5' deposit reliability rating from Credit-Rating (confirmed June 2025), and has accumulated 186 Coalition Greenwich Awards since 2011.

Name

MTB Bank

Legal name

Публічне акціонерне товариство «МТБ БАНК»

Website

https://mtb.ua

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Short description

MTB Bank is a privately held Ukrainian universal bank, founded in 2001 and headquartered in Odesa, serving retail, SME, corporate, military, pensioner, seafarer, and municipal clients across 13+ cities via branches and its MTB360 mobile, MTB Business, and MTB Office digital platforms.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (522110)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA)

akta.pro secondary industries

Digital Banking & Neobank Platforms (BPAMAFAD), International Money Transfer Operators (MTOs) (FSAMAIAE)

Keywords

• Retail banking services
• Consumer lending products
• Corporate banking solutions
• Payment card services
• International money transfers

Headquarters

HQ city

Odessa

HQ country

Ukraine

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income from Lending: Net interest income from consumer loans (mortgage, auto, personal secured by property or deposits), credit cards, and business financing including 5-7-9% subsidized programs for SMEs and energy infrastructure.
2. Deposit Account Fees: Fees from current accounts, deposit maintenance, and cash transaction operations for both retail and corporate clients.
3. Payment Card Services: Issuance and maintenance fees for debit and credit cards (Classic, Gold, Platinum tiers), merchant acquiring (trade, internet, ATM), and cross-border transactions.
4. International Money Transfers: Services for international transfers via SWIFT, Western Union, MoneyGram, and Ria Money Transfer with associated fees and exchange margins.
5. Investment and Securities Services: Depository services, brokerage operations (OTC and exchange markets), dealer trading, securities underwriting, and treasury operations.
6. Insurance Intermediation: Banking insurance products and services, travel insurance, and emergency medical assistance programs.
7. Currency Operations: Foreign exchange trading, interbank money market operations, SWAP operations, and currency conversion services.
8. Correspondent Banking Services: Correspondent account services for other banks including account opening, maintenance, and currency transportation.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels5 records

Core offering

MTB Bank is a Ukrainian universal commercial bank offering a comprehensive range of retail and corporate banking products. Its core offerings include deposit accounts (UAH, USD, EUR), consumer and mortgage loans, payment cards (Classic, Gold, Platinum, plus specialized Military and Seafarer cards), international money transfers (SWIFT, Western Union, MoneyGram, Ria), merchant acquiring, business financing (including state-subsidized 5-7-9% SME loans), and investment services such as government bonds and banking metals. Banking services are delivered through a multi-city branch network and proprietary digital channels including the MTB360 mobile app, MTB Business internet banking, and MTB Office electronic document system.

Product overview

MTB Bank is a Ukrainian regional bank offering a comprehensive banking platform with multiple product lines. The core offering includes deposit products (Строковий, Накопичувальний, Пенсійний, Вільний, Патріотичний, Зарплатний+), consumer and mortgage credit products (КешВаш, mortgage loans, auto loans, secured loans, deposit-backed loans, credit card Рух), and payment cards (Platinum, Gold, Classic, Military Card, Digital, Municipal Card, National Cashback Card). Digital banking is served through the MTB360 mobile app, MTB Business internet banking, and MTB Office electronic document management. The bank also provides international transfer services via Western Union, MoneyGram, and Ria, merchant acquiring services, insurance, investment products including government bonds and banking metals, and business financing solutions such as factoring, overdrafts, and bank guarantees.

Differentiator

Problem solved

Functional benefit

Brands

• MTB360: Mobile banking application for Android and iOS devices
• MTB Business
• MTB Office
• MTB Money
• City 24

Products and services

• Term Deposit «Строковий» (Strokovyi) Term deposit product allowing customers to place funds in UAH, USD, or EUR for 1-12 months with interest rates up to 16.6% annually. Minimum deposit UAH 2,000 / USD 500 / EUR 500 with monthly interest payment and automatic renewal option.
• Savings Deposit «Накопичувальний» (Nakopychuvalnyi) Savings deposit with deposit replenishment options and capitalization of interest, available in UAH, USD, or EUR for 3-12 months with rates up to 15.7% (UAH). Minimum UAH 2,000 / USD 500 / EUR 500 with unlimited replenishment.
• Pension Deposit «Пенсійний» (Pensijnyi) Pension savings deposit in UAH with minimum amount of 300 UAH, featuring monthly interest capitalization and automatic renewal options. UAH rates 16.15-16.30%.
• Demand Deposit «Вільний» (Vilnyi) Demand deposit with 5% annual interest on UAH balances, allowing unlimited deposits and withdrawals with no term restrictions. Minimum UAH 100 / USD 10 / EUR 10.
• Patriotic Deposit «Патріотичний» (Patriotychnyi) USD-denominated deposit requiring purchase of foreign currency at NBU official rate, with mandatory interest capitalization and 6-month term. Minimum USD 1,000.
• Salary+ Deposit «Зарплатний+» (Zarplatnyi+) Salary project deposit for employees receiving salary at MTB Bank, offering 16.6-16.75% rates for 3-6 month terms. Minimum UAH 2,000.
• Mortgage Loan (Кредит на купівлю нерухомості) Mortgage loan for real estate purchase ranging from UAH 100,000 to 20,000,000 over 1-15 years with 24.7% annual rate, 0.99% one-time commission, and 30% minimum down payment.
• Auto Loan (Кредит на купівлю авто) Auto loan for new vehicles ranging from UAH 200,000 to 5,000,000 over 1-7 years at 27.2% annual rate with 1.5% one-time commission. KASKO insurance from 6.15% annually.
• Property-Secured Consumer Loan (Кредит під заставу нерухомості) Consumer loan secured by residential or commercial property, ranging from UAH 100,000 to 5,000,000 for 1-10 years at 26.2% annual rate.
• Deposit-Secured Loan (Кредит під заставу депозиту) Deposit-secured loan for consumer needs ranging from UAH 100,000 to 10,000,000 with rates of 7-18% and no additional collateral requirements.
• Cash Loan «КешВаш» (CashVash) Unsecured cash loan providing up to UAH 300,000 within 1 hour without income verification, accessible to qualifying borrowers.
• Credit Card «Рух» (Rukh) Credit card with UAH 3,000-300,000 limit, 0.001% rate within 55-day grace period, 55% rate outside grace period, and 2% cashback at gas stations and pharmacies.
• Payment Cards (Platinum, Gold, Classic) Tiered payment cards (Platinum, Gold, Classic) for private customers with 3-year validity and no credit limit. Issued under MasterCard and Visa international payment systems.
• Military Card Special Visa Gold card for active military personnel and military pensioners offering 1% cashback on medical/beauty purchases, 5% annual interest on balance, and fee-free services.
• Seafarer Cards (Platinum/Gold) Specialized payment cards for seafarers in Platinum and Gold tiers designed for comfort during long voyages with international payment acceptance.
• Virtual Card DIGITAL Virtual payment card for e-commerce enabling instant issuance via MTB360 app with Visa Classic or MasterCard Gold options.
• Municipal Card «Картка містянина» (Card of the Citizen) Multi-purpose municipal card combining banking, social benefits, transport, and citizen discount programs, currently available in Cherkasy city.
• National Cashback Card «Національний кешбек» Free virtual card for receiving state 'National Cashback' program benefits with 5-15% cashback on Ukrainian goods up to 3,000 UAH monthly.
• MTB360 Mobile Banking Application Proprietary mobile banking application enabling account management, deposits, payments, card issuance, currency exchange, and loan applications. Available on Google Play and App Store.
• MTB Business Internet Banking Internet banking platform for small and medium businesses enabling payment processing, account management, and payroll operations.
• MTB Office Electronic Document System Electronic document management and banking service platform for business operations including product applications and service processing online.
• Western Union Money Transfer International money transfer service available through MTB Bank branches for global remittances via the Western Union network.
• MoneyGram Money Transfer International money transfer service available through MTB Bank for cross-border remittances via the MoneyGram network.
• Ria Money Transfer International money transfer service available through MTB Bank for sending and receiving funds globally via the Ria network.
• SWIFT International Wire Transfers International wire transfer service for cross-border payments in foreign currencies.
• Merchant Acquiring (Еквайринг) Merchant acquiring services including POS terminal, internet acquiring, and ATM acquiring for business customers enabling card payment acceptance.
• Insurance Services (Страхування) Insurance services including travel insurance, emergency medical assistance programs, and partnerships with accredited insurance companies.
• Banking Metals (Банківські метали) Banking metals investment products for precious metal purchases and custody.
• Government Bonds Trading (ОВДП) Government bond trading services for purchasing and selling Ukrainian government securities (Domestic Government Bonds, OVDP).
• Securities Custodian Services (Депозитарні послуги) Securities custodian services for corporate clients including depository operations and asset management support.
• Factoring (Факторинг) Factoring services for SMB financing against accounts receivable.
• Business Overdraft (Овердрафт) Business overdraft facility for short-term working capital needs.
• Bank Guarantees (Банківські гарантії) Bank guarantee services including quick tender guarantees for legal entities and private entrepreneurs.

Quantifiable outcome

• 186 Coalition Greenwich Awards accumulated since 2011 for SME and middle-market customer service
• +2 more outcomes

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• MasterCard WorldwidecoreTechnology or IntegrationMTB Bank is a member of MasterCard international payment system, enabling issuance of MasterCard-branded payment cards (Credit, Debit) and processing of transactions globally. The bank offers MasterCard Gold cards for seafarers and other products.
• Visa InternationalcoreTechnology or IntegrationMTB Bank is a member of Visa international payment system, enabling issuance of Visa-branded payment cards (Classic, Gold, Platinum) and processing of transactions globally. Visa cards available include Virtual DIGITAL cards and Military Card.
• Western UnioncoreChannel Partner/ Reseller/ DistributorWestern Union international money transfer services available at bank branches for incoming and outgoing international transfers.
• MoneyGramcoreChannel Partner/ Reseller/ DistributorMoneyGram international money transfer services available at bank branches for incoming and outgoing international transfers.
• Ria Money TransfercoreChannel Partner/ Reseller/ DistributorRia Money Transfer international money transfer services available at bank branches for incoming and outgoing international transfers.
• Formula Wellness SPAminorGTM or Marketing PartnerPartnership program offering exclusive benefits and discounts to MTB Bank customers at Formula Wellness SPA locations.
• Family Doctor AmbulatoryminorGTM or Marketing PartnerPartnership program offering exclusive healthcare benefits and discounts to MTB Bank customers at Family Doctor Ambulatory.
• American International School & University (AISU)minorGTM or Marketing PartnerPartnership program offering exclusive benefits and discounts to MTB Bank customers at American International School & University.
• Credit-Rating Agency (Кредит-Рейтинг)coreOthersSpecialized Ukrainian rating agency providing deposit reliability rating of '5' (highest) to MTB Bank, last confirmed June 2025.
• IBI-Rating AgencycoreOthersUkrainian rating agency providing credit and deposit ratings for MTB Bank.
• Rurik Rating AgencycoreOthersUkrainian rating agency providing credit and deposit ratings for MTB Bank.
• Accredited Insurance CompaniesminorOthersList of accredited insurance companies that work with MTB Bank for insurance products including life, property, and travel insurance.
• Accredited Collection CompaniesminorOthersList of accredited collection companies that work with MTB Bank for debt collection services.
• City24 Payment SystemcoreTechnology or IntegrationCity24 payment system in which MTB Bank participates for bill payment and financial transactions processing.
• MTBMoney International Payment SystemcoreTechnology or IntegrationProprietary international payment system for settlements operated by MTB Bank.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Privatbank: Largest Ukrainian commercial bank by deposits and branches; competes directly with MTB Bank for retail deposits, consumer loans, payment cards, and SME financing across the same Ukrainian cities.
• Oschadbank: State-owned Ukrainian savings bank with the widest branch network; competes directly with MTB for mass-market deposits, pension accounts, social payment cards, and government salary programs.
• UkrSibbank: Universal Ukrainian commercial bank majority-owned by BNP Paribas Group; competes with MTB across retail deposits, consumer credit, payment cards, and corporate banking in overlapping cities.
• Raiffeisen Bank Ukraine: Ukrainian subsidiary of Raiffeisen Bank International offering full-service retail and corporate banking; directly comparable in product mix (deposits, cards, lending) and in regulatory obligations under Ukrainian banking law.
• FUIB (First Ukrainian International Bank): Top-5 Ukrainian universal bank with strong SME and corporate focus; competes with MTB in the 5-7-9% subsidized lending program, merchant acquiring, and retail card issuance.
• Kredobank: Ukrainian universal bank (PKO Bank Polski group) serving retail, SME, and corporate clients with deposits, consumer loans, and cards; comparable scale and product footprint to MTB.
• Alfa-Bank Ukraine (Sense Bank): Major Ukrainian universal bank offering retail deposits, consumer lending, payment cards, and SME services — overlapping product portfolio and customer segments with MTB.
• ProCredit Bank Ukraine: Ukrainian subsidiary of German ProCredit Group focused on SME and retail banking; competes with MTB specifically in the 5-7-9% subsidized SME lending program and business banking.
• Unex Bank: Mid-tier Ukrainian commercial bank serving retail and SME customers with deposits, cards, and consumer credit; comparable in branch count, scale, and product mix to MTB.
• Tascombank: Ukrainian universal bank (TAS Group) offering retail deposits, payment cards, consumer loans, and SME financing; comparable regional scale and product breadth to MTB.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mtb.ua
• Instagraminstagram.com/mtb_bank?igsh=MTc1NzkzbGVqbXJlOQ%3D%3D&utm_source=qr
• LinkedInlinkedin.com/company/lufax

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MTB Bank