EPOS

Name

EPOS

Legal name

EPOS Group A/S

Website

https://eposaudio.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Enterprise Audio Solutions (Professional Headsets & Speakerphones)

NAICS

Audio and Video Equipment Manufacturing (33431)

SIC

Computer Communications Equipment (3576), Electronic Components & Accessories (3670)

akta.pro primary industry

Microphones, Headsets & Audio Input Devices (HDACAFAH)

akta.pro secondary industry

Gaming Audio Devices (Headsets, Mics, DACs) (CRACAOAH)

Keywords

• Enterprise headsets
• Audio conferencing solutions
• Noise cancellation technology
• Unified communications equipment
• Speakerphones and headsets

Headquarters

HQ city

Ballerup

HQ country

Denmark

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Hardware Sales - Headsets: EPOS generates revenue primarily through the sale of premium headsets including IMPACT, ADAPT, and EXPAND product lines. Products are sold as one-time purchases with MSRP ranging from $79 to $449+ depending on product tier and features.
2. Hardware Sales - Speakerphones: Sale of portable and desktop speakerphones including EXPAND 30, EXPAND 40, and EXPAND 80 series for conference calls and collaboration.
3. Accessories and Spare Parts: Sale of accessories including Bluetooth dongles (BTD 800 series), USB adapters, replacement batteries, charging stands, and ear pads.
4. Enterprise Software Solutions: Digital solutions including EPOS Manager (device management), EPOS Connect (personalization), and software plugins for enterprise deployment and management.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

EPOS designs, manufactures, and sells premium enterprise audio solutions including professional headsets (IMPACT, ADAPT series), portable and conference speakerphones (EXPAND series), video conferencing devices (EXPAND Vision), Bluetooth dongles, and supporting management software (EPOS Connect, EPOS Manager). Products are targeted at business professionals, contact centers, and critical communications users, with proprietary AI-powered voice pickup, brain fatigue reduction, and UC platform certifications (Microsoft Teams, Zoom, Webex, Google Meet).

Product overview

EPOS is a premium audio solutions company offering a comprehensive portfolio of enterprise headsets and speakerphones designed for business professionals. The product lineup centers on the IMPACT series (IMPACT 1000, 800, 700, 5000, 400, 100) for office and contact center use, and the ADAPT series (ADAPT 600, 500, 300, 200, 100, E1) optimized for hybrid and mobile workers. Speakerphone offerings include the EXPAND series (EXPAND 40, 30, 20, 80) plus EXPAND Vision video conferencing cameras. Core technologies include EPOS AI™ for voice pickup enhancement, EPOS BrainAdapt™ for reducing listening fatigue, and EPOS IntelligentFit™ for earbud optimization. Supporting software includes EPOS Connect for device personalization and EPOS Manager for enterprise fleet management. Products integrate with major UC platforms including Microsoft Teams, Zoom, Google Meet, and Cisco Webex, with Works With Chromebook certification. Headquartered in Copenhagen, Denmark, EPOS operates globally with offices and partners in over 60 countries.

Differentiator

Problem solved

Functional benefit

Brands

• IMPACT: Professional headset series including IMPACT 1000, IMPACT 800, IMPACT 700, IMPACT 500, IMPACT 400, and IMPACT 100 lines
• ADAPT
• EXPAND
• EPOS AI
• EPOS BrainAdapt
• EPOS IntelligentFit
• EPOS Manager
• EPOS Connect
• EPOS AMPLIFY

Products and services

• IMPACT 1000 Series Premium Bluetooth on-ear headset with hybrid adaptive ANC, powered by EPOS AI™ for industry-leading voice pickup. Designed for open office environments with EPOS BrainAdapt™ technology to reduce brain fatigue.
• IMPACT 800 Series Wired on-ear headset with adaptive ANC and industry-leading voice pickup. IMPACT 860T model includes Microsoft Teams certification, EPOS BrainAdapt™ technology, and hybrid adaptive ANC that adapts to surrounding noise levels.
• IMPACT 700 Series Wired on-ear headset with inline call control for outstanding customer experience. Features three digital mics built on EPOS BrainAdapt™ for industry-leading voice pickup, passive noise dampening, and ActiveGard™ acoustic shock protection.
• IMPACT 5000 Series DECT headset with super wideband audio that connects seamlessly to all devices. IMPACT 5000 Go variant features portable design with foldable charging stand and up to 135m/442ft wireless range.
• IMPACT 500 Series On-ear Bluetooth headset with hybrid ANC, first-ever Teams Certified native Bluetooth headset. 36+ hours talk time, Teams certified with native Bluetooth support.
• IMPACT 400 Series Entry-level wired headset for hybrid workers with dual microphone boom arm, advanced noise-filtering algorithms, and plug-and-play connectivity. Microsoft Teams Open Office certified.
• IMPACT 100 Series Entry-level stereo headset with ultra-lightweight design, slim silicone headband, and leatherette earpads. Features EPOS Voice™ technology with noise-cancelling microphone and wideband sound.
• ADAPT 600 Series Bluetooth over-ear headset with ANC for maximum concentration. Features adaptive ANC, superior call quality, and up to 30-hour battery life.
• ADAPT 500 Series On-ear Bluetooth headset with discreet boom arm, hybrid ANC, and multi-point connectivity for up to three devices simultaneously.
• ADAPT 300 Series Over-ear Bluetooth headset designed to block out noise with ANC. Features up to 46-hour battery life and a folding boom arm for easy portability.
• ADAPT 200 Series Bluetooth on-ear headset with boom arm available in double and single-sided variants. Designed for busy contact centers with reliable and user-friendly features.
• ADAPT 100 Series On-ear wired headset with boom arm, available in double and single-sided variants. Certified for leading UC platforms with plug-and-play connectivity.
• ADAPT E1 Premium earbuds delivering seamless connectivity for work and play. Features EPOS IntelligentFit™ ear fit analysis tool using AI with database of 500,000+ ear scans for optimal comfort and acoustic performance.
• EXPAND 40 Series Portable Bluetooth speakerphone with exceptional audio performance. Features three beamforming microphones, industry-leading duplex performance for simultaneous speech, and multiple connection options via Bluetooth or USB-C. MSRP from $269 (EXPAND 40), $309 (EXPAND 40T Teams).
• EXPAND 30 Series Portable speakerphone for instant conferencing with Bluetooth or USB-C connections and multi-point connectivity for up to three devices. Designed for personal use or huddle spaces for up to 8 participants. MSRP from $159.
• EXPAND 20 Series Compact speakerphone with wireless Bluetooth and wired USB connectivity for personal conferencing and small meeting spaces.
• EXPAND 80 Series Premium speakerphone with expansion microphone support for larger meeting rooms. Features superior audio quality and seamless UC integration.
• EXPAND Capture 5 Video conferencing device designed for Microsoft Teams Rooms integration. Captures meeting room video with professional-grade camera quality.
• EXPAND Vision 1 Compact video camera for professional meeting room setup. Features privacy shutter and easy USB connectivity for instant conferencing.
• EXPAND Vision 5 Premium video conferencing camera with advanced features for medium to large meeting spaces.
• BTD 800 USB-C Bluetooth Dongle USB-C Bluetooth dongle for connecting any EPOS Bluetooth audio device to PC, Mac, or tablet with superior audio and voice clarity. Microsoft Teams certified. MSRP $99.
• EPOS Connect Software application allowing users to personalize their audio experience, configure device settings, and manage firmware updates. Part of EPOS Digital Solutions for device management.
• EPOS Manager Enterprise software platform for remotely managing EPOS devices across multiple locations. Enables IT administrators to configure, update, and monitor headset deployments at scale.

Quantifiable outcome

• 21% reduction in listening effort and 18% reduction in concentration difficulty
• +5 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability6 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core.

• LenovocoreStrategic or Co-development Partner · 7 November 2023Strategic agreement between Lenovo and EPOS to provide high-quality audio solutions for business professionals in the hybrid work era. Leverages strengths in design, development, innovation and market reach to address growing demand for professional audio experiences.
• MicrosoftcoreTechnology or IntegrationMicrosoft Teams certification partnership. EPOS headsets are certified for Microsoft Teams, with dedicated Teams buttons, native Bluetooth support (planned), and optimized performance for Teams meetings and calls.
• ZoomcoreTechnology or IntegrationZoom Workplace certification partnership ensuring EPOS headsets deliver optimal performance and compatibility with Zoom platform for enterprise communication.
• Cisco WebexcoreTechnology or IntegrationWebex certification ensuring EPOS products work seamlessly with Cisco Webex platform for enterprise customers using Webex for collaboration.
• Google MeetcoreTechnology or IntegrationGoogle Meet certification partnership ensuring EPOS headsets deliver optimal performance with Google Meet for enterprise communication needs.
• Google ChromebookcoreTechnology or IntegrationWorks With Chromebook (WWCB) strategic partnership and product certification ensuring seamless integration between EPOS solutions and Chrome OS devices for professionals and students.
• Demant GroupcoreOthersEPOS is owned by Demant Group, a world-leading hearing healthcare and audio technology group. EPOS builds on Demant's heritage of care, health, and innovation since 1904, and shares data with affiliated companies within the Demant Group.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Microsoft (Surface Headphones / Teams accessories): Controls the dominant UC platform (Microsoft Teams) for which EPOS certifies most of its portfolio. Surface Headphones and Microsoft-branded Teams accessories put the platform owner in direct competition with EPOS, and any change in Teams device strategy directly impacts EPOS demand.
• Logitech: Broad consumer-and-enterprise peripherals incumbent with Zone, Zone True Wireless and H-series headsets plus Rally video bars. Overlaps with EPOS in UC-certified enterprise headsets and speakerphones but operates across a much wider portfolio including mice, keyboards and webcams.
• Cisco (Webex Devices): Owns the Webex platform and sells first-party headsets and room kits (Bang & Olufsen Cisco 950, Webex Headsets). Functions as both a UC partner and a competing device vendor, which is a structural risk for EPOS's Webex-certified revenue stream.
• Sennheiser: Original joint-venture partner in the Sennheiser Communications business from which EPOS was carved out. Sells consumer and professional headphones and, since 2022, has re-entered business communications — making it both a heritage reference and a renewed competitor to EPOS in premium audio.
• Bose: Premium audio equipment manufacturer with the Bose 700 UC and QuietComfort lines targeted at professional and hybrid-work buyers. Competes with the ADAPT 600 and ADAPT 500 premium Bluetooth ANC headsets on noise-cancelling performance and brand prestige.

Direct peers

• Jabra (GN Audio): Closest direct competitor — also a Danish-headquartered enterprise UC headset and speakerphone vendor (Evolve, Engage, Speak series) certified for Microsoft Teams, Zoom, Webex and Google Meet. Competes head-to-head across the same contact-center, open-office and hybrid-work use cases.
• Poly (HP Poly): Enterprise headsets and video collaboration devices (Voyager, Blackwire, Savi, Studio) — the largest incumbent in the UC headset category and most direct rival in contact center and Microsoft Teams Open Office certified deployments. Now part of HP, giving it scale advantages EPOS lacks.

Emerging players

• Shure: Professional audio company (microphones, conferencing, listening products) with the MXA and Stem ecosystem targeting enterprise meeting rooms — an adjacent competitor in the speakerphone and ceiling-mic space that overlaps with EPOS's EXPAND line and critical-communications focus.
• Yealink: Chinese UC communications equipment vendor with a fast-growing enterprise headset (UH series), speakerphone and room-system portfolio. Competes aggressively on price in the same Microsoft Teams / Zoom / Webex certified segments, putting pressure on EPOS's mid-tier ASPs.

Others

• EPOS I Sennheiser (legacy gaming line): EPOS's own gaming sub-brand (formerly the Sennheiser GSP/GSX line) is the most adjacent comparable within the same corporate entity — useful as a peer reference for gaming headset ASPs, design cues, and channel relationships even though the data is internal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/eposenterprise
• LinkedInlinkedin.com/company/eposaudio
• Instagraminstagram.com/eposaudio
• Xx.com/eposaudio
• Facebookfacebook.com/eposenterprise

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EPOS