Convene
Convene is a private Tampa-based IT services firm delivering Salesforce and ServiceNow implementations, custom and mobile application development, vCISO cybersecurity, and technical co-founder services to startups, growth-stage firms, Fortune 1000 enterprises, and nonprofits across the US, Mexico, India, and the UAE.
- Company typePrivate
- Founded2010
- HeadquartersTampa, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Convene does
Convene is a private, Tampa-headquartered IT services and consulting firm that delivers custom software development, mobile application development, enterprise platform implementations, and cybersecurity advisory services to a heterogeneous mix of startups, growth-stage companies, Fortune 1000 enterprises, and nonprofit organizations. Its core offerings span two enterprise platform ecosystems — Salesforce (Sales Cloud, Service Cloud, Nonprofit Cloud, MuleSoft, Marketing Cloud, Experience Cloud, Tableau, CPQ) and ServiceNow (ITSM, ITOM, Field Services Management, Integration Hub, Now Assist, AI Agents) — alongside proprietary service concepts such as Technical Co-Founder+, Application Modernization+, vCISO+, and Non-Profit Salesforce+. The firm's delivery model is distributed across the United States, Mexico (Guadalajara), and India (Hyderabad, Chennai), with a Middle East presence in Dubai, supported by distributed agile methodology and a Center of Excellence governance model.
Convene monetizes through professional services engagements billed under fixed-price, time-and-materials, or blended POD models, with a newer subscription-based vCISO offering (Foundational/Advanced/Enterprise tiers) introducing a recurring revenue stream. Its go-to-market is consultative and relationship-driven, targeting clients through direct enterprise field sales, content marketing, SEO, and email/newsletter channels. The firm emphasizes a 'solution-first' (not technology-first) approach and reports an average customer tenure of seven or more years, with one documented eight-year Technical Co-Founder engagement. The company was founded as a startup in the software and IT industry (firmographic founding year 2005; company history event dates the founding to 2010 with 15 years of industry experience as of 2025) and operates without disclosed external institutional investment, funding rounds, or M&A activity.
Notable technical capabilities include cloud-native architecture expertise (microservices, containerization, virtualization, APIs, observability), cross-platform mobile development (Xamarin, React Native, Flutter, Ionic), and configuration/deployment of ServiceNow's AI-native features including Now Assist, AI Agents, and AI Control Tower. Convene has no disclosed patents, proprietary AI research, or AI/ML senior hires; its AI footprint is centered on implementing third-party platform AI rather than developing original models. Customer footprint spans the United States, Mexico, India, and the UAE, with engagement durations and retention metrics suggesting an established but mid-scale consultancy rather than a high-growth platform business.
Convene firmographics
Firmographics- Name
- Convene
- Legal name
- Convene-tech
- Website
- https://convene-tech.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Convene is a private Tampa-based IT services firm delivering Salesforce and ServiceNow implementations, custom and mobile application development, vCISO cybersecurity, and technical co-founder services to startups, growth-stage firms, Fortune 1000 enterprises, and nonprofits across the US, Mexico, India, and the UAE.
- Ownership category
- akta.pro rank
Convene industry classification
Industry- Product category
- IT Consulting and Custom Software Development Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Digital Workplace & Collaboration Consulting (BPAHAEAH)
Keywords
Where Convene is headquartered
LocationHeadquarters
- HQ city
- Tampa
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Convene business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Professional Services: Convene generates revenue through consulting and implementation services, including custom software development, Salesforce and ServiceNow implementations, mobile application development, cybersecurity advisory (vCISO), and technical co-founder services. Revenue is driven by project-based engagements and ongoing partnership relationships with clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Flexible engagement models |
| Subscription | Annual | Foundational vCISO tier |
| Subscription | Monthly | Advanced vCISO tier |
| Subscription | Annual | Enterprise vCISO tier |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Convene product offering
Product offeringCore offering
Convene is a B2B IT services and consulting firm that sells custom software development, ServiceNow and Salesforce implementation, cross-platform mobile application development, application modernization, and a Technical Co-Founder+ virtual CTO engagement to startups, growth-stage companies, Fortune 1000 enterprises, and nonprofits. The firm also delivers subscription-based virtual CISO (vCISO) cybersecurity advisory in tiered packages. Engagement is delivered through a distributed agile model spanning the United States, Mexico, and India.
Differentiator
Problem solved
Functional benefit
Products and services
- Technical Co-Founder+ Virtual CTO-level technical leadership and development team service for startups and growth-stage companies, covering architecture decisions, technology stack selection, and product development from ideation through launch.
- Custom Development+ Tailored custom software development engagements for clients across industries, delivered via distributed agile teams using cloud-native and modern application architectures.
- Mobile Applications+ Cross-platform iOS, Android, and enterprise mobile application development using Xamarin, React Native, Flutter, and Ionic, with vertical use cases including HIPAA-compliant telemedicine, retail mCommerce, and field services.
- ServiceNow Solutions+ ServiceNow consulting and implementation covering ITSM, ITOM, ESM, Field Services Management, Asset Management, Walkup Experience, Now Assist AI, AI Agents, and the ServiceNow Integration Hub with 450+ prebuilt spokes.
- Salesforce Solutions Salesforce consulting and implementation spanning Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, MuleSoft, Tableau, and CPQ, with Center of Excellence (CoE) governance model and embedded delivery teams.
- Non-Profit Salesforce+ Salesforce Nonprofit Cloud implementation for fundraising workflows, volunteer management, program delivery, donor engagement, and mission-aligned impact reporting, augmented by Agentforce AI agents for nonprofits.
- Application Modernization+ Technology stack refactoring and legacy application modernization for growth-stage and enterprise clients, including application delivery automation and scalable cloud-native architectures.
- vCISO+ Subscription-based virtual Chief Information Security Officer advisory service with Foundational (quarterly risk assessments, basic compliance), Advanced (monthly strategic reviews, threat monitoring, incident response), and Enterprise (continuous security governance, threat intelligence) tiers for small/mid-sized and large regulated organizations.
Companies that use Convene
Customer profileNamed customers4 records
Segments7 records
Ideal customer profiles5 records
Convene technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability9 records
Feature6 records
Convene partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ServiceNowcoreConvene is a ServiceNow partner providing implementation and consulting services. They leverage ServiceNow as a cloud-based platform for enterprise service management, ITSM, ITOM, and workflow automation. Convene's experts help organizations achieve service excellence through digital workflows on the ServiceNow platform, including ITSM, Field Services Management, Asset Management, and AI-powered features like Now Assist and AI Agents.
Scale indicators4 records
Recent moves4 records
Expansion highlights6 records
Convene competitors and assessment
Company assessmentDirect peers
- Perficient: Mid-sized US digital consultancy with deep Salesforce and ServiceNow practices and global delivery; competes for the same mid-market and enterprise implementation work as Convene.
- Damco Solutions: Global IT services firm with a Salesforce consulting practice and India/US delivery model; similar size and nearshore/offshore cost structure to Convene.
- BairesDev: Latin America-headquartered nearshore software development firm with custom development and platform integration services; competes on cost-effective, timezone-aligned delivery to US clients.
- West Monroe: Mid-sized US digital and technology consultancy serving enterprise and growth-stage clients with custom development and platform implementation work similar to Convene.
- Slalom: US-headquartered technology consulting firm with strong Salesforce and ServiceNow practices and nearshore/offshore delivery; directly comparable in services mix and target customer.
- Girikon: Salesforce, ServiceNow, and mobile application development consultancy with global delivery teams; competes head-to-head on Salesforce implementation and enterprise integrations.
- Absyz: Salesforce Summit partner with US and India delivery offering custom development, Salesforce consulting, and mobile app services — closely mirrors Convene's service mix.
Broad incumbents
- Infosys: Global IT services firm with a large Salesforce practice and offshore delivery model from India; broader incumbent whose pricing and scale pressure Convene on enterprise deals.
- Accenture: Global consulting and IT services giant with massive Salesforce and ServiceNow practices; Convene competes for the same RFPs at a different scale and price point.
- Cognizant: Global IT services leader with significant Salesforce and ServiceNow delivery; broad incumbent competing for enterprise digital transformation work Convene targets.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Convene social profiles
Digital presenceConvene financial estimates
Financial estimateRevenue estimate
Valuation estimate
Convene leadership team
Management profileNumber of profiles
Convene funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Convene M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Convene
What does Convene do?
Convene is a B2B IT services and consulting firm that sells custom software development, ServiceNow and Salesforce implementation, cross-platform mobile application development, application modernization, and a Technical Co-Founder+ virtual CTO engagement to startups, growth-stage companies, Fortune 1000 enterprises, and nonprofits. The firm also delivers subscription-based virtual CISO (vCISO) cybersecurity advisory in tiered packages. Engagement is delivered through a distributed agile model spanning the United States, Mexico, and India.
Is Convene a public or private company?
Convene is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Convene founded?
Convene was founded in 2010. It employs 51 to 100 people.
Where is Convene based?
Convene is headquartered in Tampa, United States, in the North America region.
How does Convene make money?
One revenue line is on record: professional Services.
Who are Convene's main competitors?
Direct peers on record are Perficient, Damco Solutions, BairesDev, West Monroe, Slalom, Girikon and Absyz. Broad incumbents are Infosys, Accenture and Cognizant.
Does Convene have an API?
No public API is recorded for Convene.
What industry is Convene in?
Convene's product category is IT Consulting and Custom Software Development Services. Its primary akta.pro industry code is BPAHAEAH, Digital Workplace & Collaboration Consulting. Its NAICS code is 541511 and its SIC code is 7371.