Palm Medical Centers

What Palm Medical Centers does

Palm Medical Centers is a Florida-headquartered, PE-backed operator of value-based primary care clinics serving Medicare Advantage and managed Medicaid patients in Florida and Texas. Founded in 2013 by CEO Fowad Choudhry and owned by MBF Healthcare Partners II, L.P., the company runs 44+ clinic locations across five Florida counties and the Dallas-Fort Worth metroplex and serves more than 70,000 patients, with reported patient satisfaction above 98%. Its core product is capitated primary care, delivered through a hub-and-spoke clinic model that integrates in-house specialists (podiatry, psychiatry, PT, dental, optometry), diagnostics, a concierge case-management program (Palm Cares), free non-emergency medical transportation, on-site pharmacy (Nova Pharmacy), wellness centers, and social-services support via an ACCESS Florida affiliation.

The underlying technology stack is an off-the-shelf eClinicalWorks EHR exposed through the Healow patient portal and mobile app, with no proprietary AI, API, or SDK assets disclosed. Operational differentiation rests on a capitated, value-based care model that aligns provider incentives to preventive care, chronic-disease management, and care coordination rather than fee-for-service volume, supplemented by ancillary services and patient-experience investments (transportation, same-day visits, prescription delivery) targeted at senior Medicare populations.

Palm monetizes through recurring per-member-per-month capitated payments from Medicare Advantage and managed Medicaid health plans, plus ancillary fee revenue from in-house specialty, diagnostic, pharmacy, and transportation services. Growth is driven primarily by a programmatic acquisition strategy targeting independent primary care practices in MA-heavy Sun Belt markets, alongside de novo clinic openings and a dedicated insurance-broker referral channel used to enroll new MA patients.

Name

Palm Medical Centers

Legal name

Palm Medical Centers

Website

https://palmmedicalcenters.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

251–500 employees

Short description

Palm Medical Centers is a PE-backed, value-based primary care operator serving 70,000+ Medicare Advantage and managed Medicaid patients across 44+ owned clinics in Florida and Texas, generating capitated PMPM revenue and bundling in-house specialists, diagnostics, pharmacy, and social services.

Ownership category

akta.pro rank

Product category

Value-Based Primary Care

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Value-based primary care
• Medicare Advantage services
• Managed Medicaid care
• Senior primary care
• Capitated healthcare

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices25 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Capitated Primary Care Services: Palm Medical Centers operates under a value-based, capitated primary care model. The company receives fixed per-patient capitated payments from Medicare Advantage and managed Medicaid plans in exchange for providing comprehensive primary care services to enrolled members. This creates incentives for preventive care, care coordination, and managing chronic conditions cost-effectively to improve patient outcomes while reducing overall healthcare costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Palm Medical Centers operates a multi-location primary care delivery platform serving Medicare Advantage and managed Medicaid patients under a value-based, capitated payment model. The company provides comprehensive primary care along with in-house specialty services, diagnostics, pharmacy, transportation, wellness programs, and social services across 44+ clinic locations in Florida and Texas, caring for over 70,000 patients.

Product overview

Palm Medical Centers operates as a multi-location primary care healthcare delivery platform with a focus on value-based, capitated care for Medicare Advantage and managed Medicaid patients. The company was founded in 2013 and serves over 70,000 patients across Florida and Texas. The core product is Primary Care Services, which is enhanced by integrated add-on modules including In-House Specialists (podiatry, psychiatry, physical therapy, dental, optometry), Diagnostic Services (echocardiogram, EKG, labs, ultrasound), Palm Cares case management, Social Services, Medical Transportation, Wellness Centers, and On-Site Pharmacy. Digital services include a Patient Portal powered by Healow. Texas expansion is managed under the Palm Primary Care Texas brand. The company operates on a hub-and-spoke model where the primary care physician oversees patient care with access to coordinated in-house services.

Differentiator

Problem solved

Functional benefit

Brands

• Palm Cares: Concierge healthcare-style case management program offering personalized assistance and guidance for patients.

Products and services

• Primary Care Services Comprehensive primary care for adults and seniors including preventive care, chronic disease management, annual wellness visits, and same-day appointments for urgent needs. Board-certified physicians provide diagnosis, treatment, and patient education.
• In-House Specialists On-site specialty care including podiatry, psychiatry, physical therapy, massage therapy, acupuncture, dental care, optometry, and pharmacy services available at select Palm Medical Centers locations.
• Diagnostic Services In-house diagnostic testing including echocardiograms, electrocardiograms (EKG), laboratory services (blood tests and urinalysis), and ultrasound imaging for convenient same-visit diagnostics.
• Palm Cares Case Management Concierge healthcare-style case management program providing one-on-one personalized assistance, quality care coordination, continuity of service, and cost-effective care plans with 24/7 access, especially beneficial for high-risk patients.
• Social Services Assistance with Medicaid applications, Medicare plan selections, SNAP benefits, and access to government programs through ACCESS Florida affiliation, including help with lower-income housing and injury prevention.
• Medical Transportation Services Unlimited complimentary non-emergency medical transportation for Medicare Advantage patients to and from appointments using wheelchair-accessible minivans and buses with door-to-door service within 10 miles of clinic locations.
• Wellness Centers Dedicated on-site wellness centers at select locations offering physically and mentally stimulating activities including arts and crafts, exercise classes (Zumba, Silver Sneakers), dance lessons, educational courses, and social events for seniors.
• On-Site Pharmacy (Nova Pharmacy) On-site pharmacy in Winter Haven, FL offering prescription filling with free same-day delivery of medications prescribed by Palm providers, serving Polk County patients.
• Patient Portal (Healow) 24/7 online access to patient records, lab results, secure messaging, prescription refills, and appointment scheduling through the Healow patient portal and mobile app.

Quantifiable outcome

• 98%+ patient satisfaction rate
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Texas Health Physicians GroupminorOthers · 24 March 2026Acquisition of two primary care clinics in Azle, Texas from Texas Health Physicians Group. Three physicians and five advanced practice providers transitioned to Palm Primary Care as part of the acquisition.
• Cristo Rey Miami High SchoolminorStrategic or Co-development Partner · 4 February 2025Partnership with Cristo Rey Miami High School's Corporate Work Study Program (CWSP) began in Summer 2025. The program provides career development opportunities for students while Palm benefits from student support at the Miami medical center.
• MetHealth PAcoreOthers · 4 September 2024Acquisition of MetHealth PA, a multi-physician primary care practice in Haltom City, Texas. This acquisition expanded Palm's presence to six primary care clinics in the greater Dallas-Fort Worth metroplex.
• Texas Health Physicians GroupminorOthers · 26 February 2024Acquisition of two primary care practices from Texas Health Physicians Group located in Dallas and Duncanville, TX. This was the sixth primary care clinic acquisition for Palm in Texas.
• Valley Medical CenterscoreOthers · 6 June 2023Acquisition of Valley Medical Centers, a primary care practice with four medical center locations, for Palm's entry into the Orlando market.
• ACCESS FloridacoreStrategic or Co-development PartnerPalm Medical Centers is an affiliated ACCESS Florida site, which is an extension of the Florida Department of Children and Families program. This partnership helps patients access public assistance programs including Medicaid, SNAP, and TANF.

Scale indicators11 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• ChenMed: ChenMed is one of the largest U.S. operators of senior-focused, capitated primary care clinics serving Medicare Advantage patients — a near-identical care model, patient population, and Florida-heavy footprint.
• Cano Health: Cano Health operates value-based primary care centers concentrated in Florida and Texas for Medicare Advantage and dual-eligible seniors — directly comparable geography, payer mix, and capitated economics.
• ArchWell Health: ArchWell Health operates senior-focused primary care clinics accepting Medicare Advantage plans across multiple Sunbelt states — same MA-only senior primary care model and value-based contracting approach.
• P3 Health Partners: P3 Health Partners is a value-based care platform managing Medicare Advantage members through PCP partnerships — comparable capitated MA economics and senior population, though operating via delegated network rather than owned clinics.

Broad incumbents

• CenterWell Senior Primary Care (Humana): CenterWell is Humana-owned, one of the largest U.S. senior primary care networks built around MA capitation — overlaps in business model and patient segment but operates at substantially larger scale.
• Oak Street Health (CVS Health): Oak Street Health, owned by CVS Health, runs senior-focused value-based primary care clinics — same capitated MA model but at much broader national scale with pharmacy and Aetna integration.
• VillageMD: VillageMD operates value-based primary care clinics often co-located with Walgreens; competes for similar risk-bearing primary care contracts and serves seniors, though with a broader payer mix including commercial.

Regional players

• WellMed (Optum): WellMed, an Optum subsidiary, is a Texas-headquartered senior-focused primary care and MA provider with long-standing Florida operations — highly comparable MA capitated primary care model and overlapping geographies.
• Conviva Care Solutions (Humana): Conviva operates senior-focused primary care clinics heavily concentrated in Florida and Texas under Humana — same MA-centric capitated model and overlapping geographic footprint as Palm Medical.

Emerging players

• Dedicated Senior Medical Centers (agilon health network): Dedicated Senior Medical Centers is a Florida-based senior primary care group within the agilon health partnership network — directly comparable MA-focused clinic model and regional overlap with Palm Medical.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palm Medical Centers