ReserviX

Name

ReserviX

Legal name

Reservix GmbH

Website

https://reservix.de

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Online Event Ticketing

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Ticketing Platforms & Primary Ticketing (MPAIAFAD)

akta.pro secondary industry

Event Discovery, Listings & Calendar Platforms (MPAGAJAL)

Keywords

• Online ticket sales
• Event ticketing platform
• Concert ticket booking
• Ticketing system software
• Event ticket distribution

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Service Fee per Order: Reservix charges a service fee of €2.00 per order for tickets purchased through their online portal or event organizer webshop, independent of delivery method chosen.
2. Ticket Insurance: Optional ticket insurance can be added during checkout, with costs based on order value. Covers events like illness, accident, pregnancy, and other qualifying circumstances.
3. Gift Vouchers: Sale of gift vouchers with customizable monetary values that can be redeemed for future ticket purchases.
4. Postage and Shipping: Additional shipping fees apply for postal delivery of physical tickets, with express delivery options available for additional cost.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

ReserviX operates an online ticket sales portal (reservix.de) where consumers can browse and purchase tickets for concerts, theater, comedy, musicals, sports, and family events across 20+ German cities. The platform supports interactive seat selection, multiple ticket delivery formats including print@home PDFs, mobile tickets in Apple/Google Wallet, and postal delivery, and offers value-added services such as gift vouchers, ticket insurance, design tickets, gift packaging, and ÖPNV public transport integration.

Product overview

Reservix is a German online event ticketing platform operating as a unified product ecosystem. The core offering consists of the Reservix Ticket Portal (reservix.de) for online ticket sales across concerts, theater, sports, and family events in German cities. The platform supports multiple ticket delivery methods including print@home, Mobile Ticket (stored in Apple Wallet/Google Wallet), and postal delivery with express options. Additional value-added services include Gift Vouchers with customizable values, Ticket Insurance covering unforeseen circumstances, Design Tickets with artist-themed printing, and Gift Packaging with personalized messages. The system integrates Ticket Personalization for contact tracing and access control, Interactive Seating Plans for reserved seating venues, and ÖPNV integration for combined transport tickets. Customer support is delivered through a Freshdesk-powered Service Portal and a phone-based Ticket Hotline for Germany and Austria.

Differentiator

Problem solved

Functional benefit

Brands

• Ticketmagazin: A ticket magazine publication by Reservix featuring event highlights and recommendations.

Products and services

• ReserviX Ticket Portal Online ticket sales portal enabling consumers across Germany to browse events by city and genre, select seats via interactive venue seating plans, and purchase tickets for concerts, theater, comedy, musicals, sports, and family entertainment with multiple delivery and payment options.
• Gift Vouchers (Gutscheine)

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Vorverkaufsstellen (Advance Booking Offices)coreChannel Partner/ Reseller/ DistributorNetwork of physical retail locations across Germany that serve as advance ticket sales points. Customers can purchase and pick up tickets at these partner locations, which can also process refunds for cancelled events. These partners have system access to view the processing status of ticket refunds.
• Event OrganizerscoreStrategic or Co-development PartnerEvent organizers use Reservix's ticketing system to sell tickets for their events. Reservix acts as an intermediary between organizers and ticket buyers, handling payment processing, ticket delivery, and in some cases, refund processing on behalf of organizers.
• Media PartnersminorGTM or Marketing PartnerMarketing partnerships with media outlets for event promotion and ticket sales visibility.

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• AXS: Global primary ticketing platform with mobile-first product emphasis. Competes with Reservix for large-venue and touring event ticketing mandates across Europe, with stronger native-app and digital engagement capabilities.
• Ticketmaster: Global primary ticketing incumbent with a portfolio far broader than Reservix's, including venue ownership, resale, and large-scale promoter integrations. Competes with Reservix for German organizer mandates and consumer mind-share at the top end of the market.
• Eventim subsidiaries (e.g., Eventim Presents, artist-/promoter-facing units): Larger enterprise ticketing and live entertainment divisions that bundle promotion, venue services, and ticketing. Compete with Reservix on integrated offerings rather than on standalone ticketing technology.

Direct peers

• See Tickets: European-focused primary ticketing provider operating across multiple countries with comparable omnichannel features (interactive seating, mobile delivery). Materially comparable on product, target customer (event organizers), and European footprint.
• CTS Eventim: Europe's largest ticketing company and the dominant primary ticketing platform in Germany. Directly comparable as a primary ticketing provider serving the same organizer and consumer base as Reservix, but at substantially greater scale with broader geographic reach.
• Eventbrite: Global self-service ticketing platform competing for organizer relationships in the same SMB and mid-market event segment that Reservix serves, though with a primarily digital, DIY go-to-market rather than a physical retail network.
• Frontline (Eventim subsidiary): Austrian primary ticketing platform owned by CTS Eventim that overlaps with Reservix's DACH geographic coverage and organizer target market, particularly for Austrian venues and German-speaking event organizers.

Emerging players

• Billetto: European self-service ticketing platform targeting small and mid-sized event organizers with a digital-first, lower-fee model. Overlaps with Reservix's SMB organizer segment though without the German physical distribution advantage.

Regional players

• Reservix-related ticketing networks (e.g., ADticket): German regional ticketing platform with comparable Vorverkaufsstellen-style physical retail network and similar event-organizer B2B proposition. A direct mid-market competitor in the same DACH geography.
• Oeticket: Austrian-headquartered ticketing platform with strong DACH presence, comparable event-organizer value proposition, and similar payment/delivery feature set including ticket personalization and mobile delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/reservix-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ReserviX