Riverside Community Care
Riverside Community Care is a Massachusetts-based nonprofit (founded 1982) delivering integrated behavioral healthcare and human services — mental health, substance use, developmental disability, brain injury, trauma, and suicide prevention — to roughly 40,000 individuals annually across 118 locations, funded primarily through MassHealth/Medicaid, Medicare, private insurance, and grants.
- Company typePrivate
- Founded1982
- HeadquartersDedham, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Riverside Community Care does
Riverside Community Care is a private, Massachusetts-based 501(c)(3) nonprofit founded in 1982 by Scott M. Bock, delivering integrated behavioral healthcare and human services to approximately 40,000 children, adolescents, and adults annually across 118 locations in eastern and central Massachusetts. Its service portfolio spans outpatient mental health, substance use treatment, mobile crisis intervention, developmental disability and autism services, brain injury rehabilitation, early childhood programs, trauma response, suicide prevention, and justice-involved behavioral health — organized into Youth & Family, Adult, and Schools/Communities/Workplaces divisions. Riverside operates two state-designated Community Behavioral Health Centers (CBHCs) in Milford and Norwood under Massachusetts' Roadmap for Behavioral Health Reform and runs branded programs including SOS Signs of Suicide, MindWise Innovations, Riverside Trauma Center, Connect2Recovery, and The Guidance Center.
The organization's underlying technology is conventional healthcare IT rather than differentiated software: Netsmart's myHealthPointe EHR and patient portal, Zoom-based TeleCare telehealth, Genoa Healthcare's on-site pharmacy at Milford, Relias and Skillsoft training platforms for staff, and Boostlingo/Lionbridge for interpretation/translation. No proprietary AI/ML or data products are disclosed. The business model is reimbursement-driven: FY2022 total revenue of $105.8M was generated roughly 59% from government contracts (primarily MassHealth/Medicaid plus Medicare), 28% from private insurance reimbursement, and 13% from grants, donations, and other sources — making the company structurally dependent on state Medicaid policy and single-state regulation. Distribution is direct-to-consumer via outpatient centers, mobile crisis teams, school and home-based programs, and telehealth, with referrals flowing in from schools, hospitals, physicians, and partner organizations.
Riverside Community Care firmographics
Firmographics- Name
- Riverside Community Care
- Legal name
- Riverside Community Care
- Website
- https://riversidecc.org
- Company type
- Private
- Founded year
- 1982
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Riverside Community Care is a Massachusetts-based nonprofit (founded 1982) delivering integrated behavioral healthcare and human services — mental health, substance use, developmental disability, brain injury, trauma, and suicide prevention — to roughly 40,000 individuals annually across 118 locations, funded primarily through MassHealth/Medicaid, Medicare, private insurance, and grants.
- Ownership category
- akta.pro rank
Riverside Community Care industry classification
Industry- Product category
- Behavioral Healthcare and Human Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Other Residential Care Facilities (6239)
- SIC
- Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industries
- Residential Mental Health Treatment Centers (HLAFACAC), Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)
Keywords
Where Riverside Community Care is headquartered
LocationHeadquarters
- HQ city
- Dedham
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
Riverside Community Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Government Healthcare Contracts: Revenue from MassHealth (Medicaid) and Medicare reimbursement for behavioral healthcare services provided to eligible individuals
- Private Insurance Reimbursement: Revenue from private insurance companies for covered behavioral health and human services
- Grants and Donations: Funding from grants and charitable donations to support specific programs and community initiatives
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Insurance-based coverage |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Riverside Community Care product offering
Product offeringCore offering
Riverside Community Care is a non-profit behavioral healthcare and human services organization delivering integrated mental health counseling, substance use treatment, developmental disability support, brain injury rehabilitation, trauma response, early childhood programs, and supported employment across Massachusetts. Services are delivered through outpatient centers, mobile crisis teams, residential programs, school-based programs, and telehealth, serving approximately 40,000 individuals annually through state, insurance, and grant-funded programs.
Product overview
Riverside Community Care is a community-based non-profit behavioral healthcare and human services organization offering a comprehensive portfolio of integrated services through multiple divisions. The organization operates as a unified platform providing mental healthcare, substance use treatment, developmental disability services, trauma response, and early childhood programs. Key products include Community Behavioral Health Centers (CBHCs) serving as single-entry points for mental health and substance use care; the Riverside Trauma Center for crisis response; SOS Signs of Suicide and MindWise Innovations for suicide prevention; Life Skills Centers and Riverside School for adolescent mental health; Employment Collaboratives for disability employment services; and Connect2Recovery for peer-supported addiction recovery. The Guidance Center, a service of Riverside, provides early childhood and family services in Cambridge and Somerville. Services are delivered across 118 locations to approximately 40,000 people annually through a combination of outpatient, in-home, residential, school-based, and telehealth modalities.
Differentiator
Problem solved
Functional benefit
Brands
- SOS Signs of Suicide: Evidence-based suicide prevention education program providing training for middle schools, high schools, and colleges.
- MindWise Innovations
- Connect2Recovery
- Riverside Trauma Center
Quantifiable outcome
- Serves 40,000+ individuals annually across Massachusetts
Companies that use Riverside Community Care
Customer profileNamed customers1 record
Segments8 records
Ideal customer profiles4 records
Riverside Community Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature1 record
Riverside Community Care partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- CVS HealthcorePartnership for job skills training program, providing vocational support and employment preparation for individuals served by Riverside Community Care
- Genoa HealthcarecoreOn-site pharmacy management at Milford CBHC location, providing integrated pharmacy services for clients receiving behavioral health treatment
- Harry'sminorPartnership on men's mental health research initiative with SOS Signs of Suicide program, supporting mental health awareness and prevention
- Lesley UniversitycorePartnership to operate an outpatient center on Lesley University's campus, providing behavioral health services to students and the surrounding community
- LionbridgeminorTranslation services provider supporting multilingual access to behavioral health services
- BoostlingominorInterpretation services provider enabling access to services for non-English speaking clients
Scale indicators4 records
Recent moves11 records
Expansion highlights5 records
Riverside Community Care competitors and assessment
Company assessmentDirect peers
- Seven Hills Foundation: Massachusetts-based non-profit serving individuals with developmental disabilities, brain injury, and behavioral health challenges — directly comparable portfolio of residential and community-based services.
- May Institute: Massachusetts-based non-profit specializing in autism, developmental disabilities, and brain injury services — directly comparable niche footprint and payer mix to Riverside's Brain Injury and ASD programs.
- Vinfen Corporation: Massachusetts-based non-profit providing community mental health, developmental disability, and behavioral health services — directly comparable to Riverside on payer mix (MassHealth heavy), geography, and continuum of services.
- Bay Cove Human Services: Boston-area non-profit providing mental health, developmental disability, and addiction services, including residential, outpatient, and employment programs — closely matches Riverside's integrated continuum model.
- Eliot Community Human Services: Massachusetts-based human services organization delivering behavioral health, addiction, autism, and family services across the same eastern MA geography as Riverside, with comparable MassHealth revenue model.
Broad incumbents
- BrightSpring Health Services: Public diversified home and community-based services platform with significant behavioral health and IDD exposure; relevant scaled comparator for Riverside's disability and behavioral health continuum.
- Wellpath: National correctional and community behavioral health provider operating in Massachusetts; directly competes for justice-involved behavioral health contracts and CBHC-like service lines.
- Aspire Health Partners: Larger national non-profit behavioral health and human services provider offering comparable mental health and addiction services, useful as a regional expansion reference point.
Others
- Carelon Behavioral Health: Large managed behavioral health organization and Carelon Behavioral Health services arm — adjacent ecosystem participant that contracts with providers like Riverside for service delivery and shapes MassHealth/network policy.
Regional players
- Center for Human Development (CHD): Western Massachusetts behavioral health and human services non-profit; comparable service portfolio and non-profit structure but geographically distinct from Riverside's eastern MA footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Riverside Community Care social profiles
Digital presenceRiverside Community Care compliance and trust
Trust signalCompliance2 records
Riverside Community Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Riverside Community Care leadership team
Management profileNumber of profiles
Profiles14 records
Riverside Community Care subsidiaries and ownership
Company hierarchySubsidiaries1 record
Riverside Community Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Riverside Community Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Riverside Community Care
What does Riverside Community Care do?
Riverside Community Care is a non-profit behavioral healthcare and human services organization delivering integrated mental health counseling, substance use treatment, developmental disability support, brain injury rehabilitation, trauma response, early childhood programs, and supported employment across Massachusetts. Services are delivered through outpatient centers, mobile crisis teams, residential programs, school-based programs, and telehealth, serving approximately 40,000 individuals annually through state, insurance, and grant-funded programs.
Is Riverside Community Care a public or private company?
Riverside Community Care is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Riverside Community Care founded?
Riverside Community Care was founded in 1982. It employs 5,001 to 10,000 people.
Where is Riverside Community Care based?
Riverside Community Care is headquartered in Dedham, United States, in the North America region.
How does Riverside Community Care make money?
Three revenue lines are on record. Government Healthcare Contracts are the primary driver. The others are private Insurance Reimbursement and grants and Donations.
Who are Riverside Community Care's main competitors?
Direct peers on record are Seven Hills Foundation, May Institute, Vinfen Corporation, Bay Cove Human Services and Eliot Community Human Services. Broad incumbents are BrightSpring Health Services, Wellpath and Aspire Health Partners. Carelon Behavioral Health is listed as an others. Center for Human Development (CHD) is listed as a regional player.
Does Riverside Community Care have an API?
No public API is recorded for Riverside Community Care.
What industry is Riverside Community Care in?
Riverside Community Care's product category is Behavioral Healthcare and Human Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLAFACAC, Residential Mental Health Treatment Centers. Its NAICS code is 621420 and its SIC code is 8000.