Crossroad Health Center

What Crossroad Health Center does

Crossroad Health Center is a tax-exempt 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1992 in Cincinnati, Ohio, operating as Christian Community Health Services. The organization provides comprehensive primary healthcare services to nearly 13,000 children and adults across five clinic locations in Greater Cincinnati and Harrison, including Over-the-Rhine, Mt. Auburn (Taft Elementary School), Western Hills, and Harrison. Service lines include adult health, behavioral health, pediatric care, immediate/urgent care, substance use treatment with medication-assisted therapy, and women's and prenatal care, with delivery partnerships at The Christ Hospital and University of Cincinnati Medical Center. The organization holds NCQA Patient Centered Medical Home designation, HRSA Health Center Program grantee status under 42 U.S.C 254b, and federal Public Health Service deemed status.

The underlying technology and care delivery model is built on the Patient Centered Medical Home framework, supported by an Athenahealth patient portal for scheduling, medical records, and communication, and an on-site 340B pharmacy at the Over-the-Rhine location. Crossroad also runs an Advanced Practice Provider Residency Program launched in 2024, student and resident learner rotations through academic affiliations with University of Cincinnati, Cincinnati Children's, Cedarville College, and Mount St. Joseph, and a Volunteer Internship Program.

The business model combines patient services revenue from Medicaid (five Ohio managed care plans), Medicare, and commercial insurance with federal HRSA grant funding, 340B pharmacy revenue capture, and charitable donations. A sliding fee scale based on family size and income (ranging from a $15 minimum co-pay to 100% discount) supports access for uninsured patients, and no patient is turned away due to inability to pay. The organization reported a 70% revenue increase over the past decade and the expansion of federal program funding contributing over $1 million in incremental revenue during the CFO tenure now leading the organization as CEO following a May 2026 transition.

Name

Crossroad Health Center

Legal name

Christian Community Health Services

Website

https://crossroadhc.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

Crossroad Health Center is a nonprofit Federally Qualified Health Center founded in 1992 in Cincinnati, Ohio, serving nearly 13,000 underserved children and adults across five clinic locations with primary care, behavioral health, pediatrics, prenatal care, substance use treatment, and on-site 340B pharmacy services.

Ownership category

akta.pro rank

Product category

Community Health Center Services (Federally Qualified Health Center)

NAICS

Health Care and Social Assistance (62), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Primary Care & General Medical Services (EDALAFAA)

Keywords

• Community health services
• Primary medical care
• Behavioral health treatment
• Pediatric care services
• Prenatal care services

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Patient Services Revenue: Revenue generated from patient services including primary care, behavioral health, substance use treatment, prenatal care, pediatric care, and pharmacy. Accepts Medicaid, Medicare, and private commercial insurance. Offers sliding fee scale for uninsured patients.
2. Federal Grant Funding (HHS/HRSA): This health center receives HHS funding and has federal Public Health Service deemed status under 42 U.S.C 254b. As a Health Center Program grantee, receives federal grant funding to support operations.
3. 340B Pharmacy Program: Pharmacy services through the 340B drug pricing program provide prescription discounts for patients. The program allows medication access at reduced costs while generating revenue for the health center.
4. Donations and Charitable Contributions: 501(c)(3) tax-exempt organization that accepts donations from the public to support its mission of providing healthcare to those most in need.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Crossroad Health Center is a federally qualified health center that provides comprehensive primary and preventive healthcare across four to five clinic locations in Greater Cincinnati and Harrison, Ohio. Services span adult primary care, behavioral health, pediatric care, immediate/urgent care, medication-assisted substance use treatment, women and prenatal care, and an on-site 340B pharmacy. The center operates as a Patient Centered Medical Home, accepts Medicaid/Medicare/private insurance, and offers a sliding fee scale so no patient is turned away for inability to pay.

Product overview

Crossroad Health Center is a federally qualified health center (FQHC) providing comprehensive primary healthcare services across five locations in Greater Cincinnati and Harrison. The organization operates as a single integrated healthcare delivery system centered on its Patient Centered Medical Home (PCMH) model, offering adult health, behavioral health, pediatric care, immediate/urgent care, substance use treatment with medication-assisted therapy, and women's/prenatal care. Additional services include an on-site pharmacy (340B program), sliding fee scale for uninsured patients, and educational programs including student learner rotations, an APP Residency Program, and a Volunteer Internship Program. All services emphasize whole-person care integrating body, mind, and spirit, with no patient turned away due to inability to pay.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Health Services Primary healthcare for adults including illness care, chronic disease management (asthma, diabetes, hypertension), annual physicals, sports checkups, vaccinations, preventive care, anxiety and depression screenings, and referrals to specialty care. Available at Over-the-Rhine, Western Hills, and Harrison locations.
• Behavioral Health Services Mental health consultations and behavioral medicine consultations integrated into primary care, addressing chronic illness, mental health concerns, and life problems affecting patient health.
• Pediatric Care Children's healthcare from newborns through adolescence including well-child checkups, school and sports physicals, immunizations, sick visits, immediate care, and pediatric behavioral health. Available at all four locations, with embedded school-based services at Taft Elementary in Mt. Auburn.
• Immediate Care Urgent medical attention for illness, minor injury, or infection for established patients who cannot see their regular provider the same day, available at Over-the-Rhine and Western Hills locations.
• Substance Use Treatment Medication-assisted treatment (MAT) for opioid and alcohol use disorders including buprenorphine/naloxone (Suboxone), Sublocade, Brixadi, and naltrexone (Vivitrol), combined with behavioral health counseling.
• Women & Prenatal Care Women's health services including gynecological exams, well-woman visits, prenatal care, pregnancy testing, contraceptives, family planning, and delivery partnerships with The Christ Hospital and University of Cincinnati Medical Center. Includes the Supportive Pregnancy Care group-prenatal program at Western Hills.
• On-Site 340B Pharmacy Pharmacy at the Over-the-Rhine location offering 340B-priced prescriptions, pill packaging, automatic refills, 90-day supplies, and acceptance of Medicaid, Medicare, and commercial insurances.
• Patient Centered Medical Home (PCMH) Care Model NCQA-recognized Patient Centered Medical Home model placing patients at the center of their care team, with same-day and Saturday appointments, preventive care, school physicals, and access to the online Athenahealth patient portal.
• Supportive Pregnancy Care Program Group prenatal care at the Western Hills site bringing together pregnant women with similar due dates, with gift card rewards for visits and a Pack 'N' Play upon completing all prenatal visits.

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

15 partnerships are on record, tiered minor and core.

• Sweet Cheeks Diaper BankminorStrategic or Co-development PartnerPartnership to provide free diapers for infants and toddlers to Crossroad patients through the diaper bank program
• Freestore FoodbankminorStrategic or Co-development PartnerPartnership to provide shelf-stable food items at the time of visit to patients who screen positive for food insecurity
• Prevent Blindness OhiominorStrategic or Co-development PartnerPartnership through Vision Care Outreach Program to provide eye exams and glasses to uninsured adults and children
• Cribs for KidsminorStrategic or Co-development PartnerPartnership with Cincinnati Health Department to bring safe sleep program to infants, providing cribettes with safe sleep education
• Reach Out and ReadminorStrategic or Co-development PartnerProgram providing free age-appropriate books to children at well-child visits until age 5 to promote healthy development
• Dolly Parton's Imagination LibraryminorStrategic or Co-development PartnerProgram that mails a new book to enrolled children every month from birth until age 5
• The Christ HospitalcoreStrategic or Co-development PartnerPartner hospital for prenatal delivery services where Crossroad babies are delivered
• University of Cincinnati Medical CentercoreStrategic or Co-development PartnerPartner hospital for prenatal delivery services and obstetric consultation for complex care needs during pregnancy
• University of CincinnaticoreStrategic or Co-development PartnerAcademic partnership hosting medical students, residents, and learners at Crossroad locations
• Cincinnati Children's Hospital Medical CentercoreStrategic or Co-development PartnerAcademic medical center partnership for pediatric residency training and medical student education
• Christian Medical and Dental AssociationminorStrategic or Co-development PartnerOrganization partnership supporting Christian healthcare professionals and student learners
• Christian Community Health FellowshipminorStrategic or Co-development PartnerFellowship network for Christian community health centers
• Christian Pharmacists Fellowship InternationalminorStrategic or Co-development PartnerOrganization supporting Christian pharmacists and pharmacy students
• Cedarville CollegeminorStrategic or Co-development PartnerAcademic partnership hosting nursing and healthcare students for clinical rotations
• Mount St. Joseph UniversityminorStrategic or Co-development PartnerAcademic partnership hosting physician assistant and other healthcare students

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• The HealthCare Connection: A fellow FQHC serving the Greater Cincinnati metro with primary care, behavioral health, and pharmacy services on a sliding-fee scale — the closest direct operating peer to Crossroad, competing for the same Medicaid and uninsured patient base.
• Cincinnati Health Network: A Cincinnati-area FQHC focused on HIV/AIDS and primary care for underserved populations. Comparable in mission, federal funding model, and patient demographics, and notably the prior employer of Crossroad's board chair.
• Primary Health Solutions: An Ohio FQHC operating multiple sites with primary care, behavioral health, and pharmacy under the same Section 330 framework — directly comparable operating model, revenue mix, and regulatory exposure to Crossroad.
• Centerpoint Health: A Southwest Ohio FQHC offering primary care, behavioral health, and substance use treatment on a sliding-fee scale. Comparable in service mix (including MAT) and target Medicaid/uninsured population.
• Health Partners of Western Ohio: A larger multi-site Ohio FQHC with primary care, dental, behavioral health, and pharmacy across rural and urban sites — comparable FQHC structure, sliding-fee model, and HRSA quality award participation.
• Equitas Health: An Ohio-based FQHC and 501(c)(3) providing primary care, behavioral health, and pharmacy with a community-health mission similar to Crossroad, also relying on 340B and federal grants.
• Community Health Centers of Greater Dayton: A regional Ohio FQHC network offering adult/pediatric primary care, behavioral health, and substance use treatment under the same HRSA Health Center Program — highly comparable in scale, services, and patient demographic.
• Neighborhood Health Care: A community-based FQHC operating in urban settings with primary care, behavioral health, and enabling services — comparable as a mission-driven safety-net provider serving Medicaid and uninsured patients.

Broad incumbents

• University of Cincinnati Medical Center (UC Health): The academic medical center partner that delivers Crossroad's complex prenatal patients and hosts its medical learners — a much larger system offering overlapping primary care, OB, and behavioral health across the same Cincinnati geography.
• The Christ Hospital Health Network: Crossroad's delivery hospital partner and a large regional health system that also operates outpatient primary care and OB services in the Cincinnati market — overlapping service lines and competing for the same insured patient pool.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/crossroadvip
• Xx.com/crossroadhc
• Facebookfacebook.com/crossroadhc
• LinkedInlinkedin.com/company/crossroad-health-center

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crossroad Health Center