Centerpoint Health

What Centerpoint Health does

Centerpoint Health is a private, not-for-profit 501(c)(3) Federally Qualified Health Center (FQHC) headquartered in Franklin, Ohio, delivering integrated primary medical, behavioral health, dental, OB/GYN, nutrition, pharmacy, and insurance enrollment services to a predominantly Medicaid and uninsured population across Warren, Butler, and Hamilton Counties. Founded in 2014 through a planning grant to Talbert House and HRSA New Access Point funding, the organization operates three clinical sites (Franklin, Middletown, and a school-based health center at Norwood City Schools) plus a 340B pharmacy with free delivery and a Franklin administrative office. It grew from a near-zero patient base to over 6,000 patients under founding CEO Lorie Glenn (2014-2023), achieved NCQA PCMH Level 3 recognition at all medical sites (third FQHC in Ohio to do so), and was recognized as a HRSA Health Center Quality Leader at the silver level (top 11-20% nationwide).

The underlying technology stack is anchored on eClinicalWorks for electronic health records and the healow patient engagement platform. In February 2024, Centerpoint integrated healow's AI-powered no-show prediction model, achieving 90% accuracy and a 24% increase in show rates for high-risk appointments. As a federally deemed Health Center Program grantee, Centerpoint enjoys FTCA malpractice coverage, PHS deemed status, and 340B drug pricing economics. The 2023-2026 leadership transition spanned Lorie Glenn's departure, Catherine Engle's appointment, Kent Youngman's interim period, and the incoming Shonda Wallace CEO appointment effective January 2026, who previously served as Centerpoint's CFO. Dr. Jennifer Feldman serves as Chief Medical Officer, and Hope Beemer as CFO.

The business model is a non-profit FQHC revenue stack: Medicaid and Medicare FQHC prospective payment system reimbursement, HRSA Section 330 grants, 340B pharmacy program spread, sliding-fee self-pay collections, and marketplace insurance revenue via Certified Application Counselors. There are no equity funding rounds; capital is sourced from federal grants, retained operating surplus, and 340B economics.

Name

Centerpoint Health

Legal name

Centerpoint Health

Website

https://centerpointhealth.org

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Centerpoint Health is a non-profit Federally Qualified Health Center operating three Ohio sites (Franklin, Middletown, Norwood) that delivers integrated primary care, behavioral health, dental, pharmacy, and OB/GYN services on a sliding-fee scale to a Medicaid and uninsured population across Warren, Butler, and Hamilton Counties.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Other Outpatient Care Centers (62149), Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Public/County Primary Care Clinics (HLAFAGAI), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), School-Based Health Centers (HLAFAGAG), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Primary care services
• Behavioral health services
• Community health center
• Pharmacy services
• Women's health services

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Core offering

Centerpoint Health is a not-for-profit Federally Qualified Health Center (FQHC) delivering integrated primary care, pediatric, behavioral health, dental, pharmacy, women's health, and nutrition services to patients in Ohio regardless of ability to pay. Services are offered on a sliding-fee scale with 340B drug pricing across multiple clinic locations and a school-based health center.

Product overview

Centerpoint Health is a not-for-profit Federally Qualified Health Center (FQHC) operating as a unified integrated healthcare delivery platform offering comprehensive primary care, behavioral health, pharmacy, nutrition, women's health, and related support services. The organization provides services through multiple locations in Franklin, Middletown, and Norwood, Ohio, including a Patient-Centered Medical Home model at all medical locations. The core service portfolio includes Adult Medical Care, Pediatric Services, Integrated Behavioral Health (including Medication-Assisted Treatment), an on-site Pharmacy with free delivery, Women's Health and OB/GYN services, Nutrition counseling, a PrEP Clinic for HIV prevention, and Insurance Enrollment assistance. Services are delivered on a sliding-fee scale with 340B drug pricing, and the organization recently integrated healow's AI-powered no-show prediction model with their eClinicalWorks EHR to optimize appointment scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Medical Care Primary medical care services for adults and geriatrics including preventive care, sick visits, well visits, immunizations, physicals, chronic illness management, vision and hearing screenings, and prescription management.
• Pediatric Services Comprehensive pediatric primary care including wellness visits, sick visits, chronic condition management, immunizations, hearing/vision screenings, sports physicals, and specialist referrals.
• Integrated Behavioral Health Mental health and substance use services integrated with medical services, including screenings for anxiety and depression, counseling, therapy, psychiatry for adults and children, and Medication-Assisted Treatment (MAT).
• Pharmacy Services Full-service pharmacy with 340B drug pricing, automatic refill program, medication synchronization, medication therapy management, and free delivery to patients in Middletown, Norwood, and Franklin.
• Women's Health Services Women's health services including reproductive wellness, family planning, STD services, annual wellness exams, pap smears, breast exams, and OB/GYN care with prenatal support.
• Nutrition Services Registered dietitian services for diabetes, eating disorders, cardiovascular disease, kidney disease, obesity management, and personalized nutrition planning.
• Patient-Centered Medical Home Level 3 Patient-Centered Medical Home certified model providing comprehensive, coordinated care with 24/7 availability, care coordination, specialist referrals, and goal-based health management.
• PrEP Clinic Pre-Exposure Prophylaxis (PrEP) HIV prevention treatment program offering eligibility assessment, medical evaluation, treatment initiation, and regular follow-up monitoring.
• Insurance Enrollment Free insurance enrollment assistance through Certified Application Counselors for Medicaid and Marketplace enrollment, available during open enrollment and for qualifying life events.
• School-Based Health Center (Norwood) School-based health center at Norwood City Schools providing primary care, behavioral health, and dental services for students, staff, and the broader Norwood community.
• Healow No-Show Prediction AI Model AI-powered predictive analytics tool integrated with eClinicalWorks EHR that identifies patient appointments at high risk of being missed and supports proactive patient outreach to improve appointment adherence.

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Recent moves13 records

Expansion highlights5 records

Emerging players

• BrightView Health: Ohio-headquartered outpatient provider specializing in Medication-Assisted Treatment (MAT) and substance use disorder services. Comparable behavioral health and MAT service line overlap with Centerpoint.

Direct peers

• The HealthCare Connection: FQHC serving northern Hamilton County with primary care, behavioral health, and dental. Comparable FQHC operating model and overlapping greater Cincinnati service area.
• Five Rivers Health Centers: FQHC operating multiple sites in the Dayton, Ohio region with primary care, behavioral health, dental, and pharmacy services. Most directly comparable in scale, geography (adjacent SW Ohio), and service mix to Centerpoint Health.
• Primary Health Solutions: Federally Qualified Health Center serving Butler, Warren, and surrounding Ohio counties with primary care, dental, behavioral health, and pharmacy on a sliding-fee scale. Head-to-head competitor for patients in Centerpoint's core geography.
• Community Health Centers of Greater Dayton: Federally Qualified Health Center with multiple sites in the Dayton region offering integrated primary care, behavioral health, and dental. Closely comparable FQHC operating model within Ohio.
• HealthSource of Ohio: Large FQHC operating across southwest Ohio (Clermont, Hamilton, Brown, Adams counties) with primary care, behavioral health, dental, and pharmacy. Directly comparable multi-site FQHC model and overlapping service region.
• Crossroad Health Center: FQHC in Cincinnati (Hamilton County) providing pediatric, adult, behavioral health, and dental services on a sliding-fee scale. Geographic and operational overlap with Centerpoint's Hamilton County expansion.

Others

• Talbert House: Community mental health and social services nonprofit that originated Centerpoint Health (formerly Talbert House Health Center). Parent/incubator organization and ongoing behavioral health ecosystem partner.

Broad incumbents

• TriHealth: Large Cincinnati-area health system operating primary care, behavioral health, and OB/GYN across Butler, Hamilton, and Warren counties. Broad incumbent whose primary care footprint competes with FQHCs including Centerpoint in the same geography.

Regional players

• Equitas Health: Ohio-based FQHC and LGBTQ-focused provider offering primary care, behavioral health, and pharmacy (including 340B) across multiple cities. Comparable FQHC + 340B pharmacy model with overlapping Ohio footprint.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/CenterpointH
• YouTubeyoutube.com/channel/UCNV6Y70ZNHUlX85pwcXOd5A
• Facebookfacebook.com/CenterpointH
• LinkedInlinkedin.com/company/centerpoint-health
• Instagraminstagram.com/centerpointhealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centerpoint Health