Now Courier Inc.

What Now Courier Inc. does

Now Courier Inc. is a privately held, Indianapolis-based regional courier and expedited freight operator founded in 1986 by the Schwalbach family and currently led by President Ryan Schwalbach. The company delivers 4 million+ shipments per year across a 37,000+ square mile hub-and-spoke network spanning Indiana, Cincinnati (OH), and Louisville (KY), supported by seven physical locations and 250+ qualified independent drivers. Service lines include on-demand courier, expedited freight up to 45,000 lbs (via box truck, dock truck, dry van, and open deck), HIPAA-compliant specialized medical transport, fleet replacement, and small parcel distribution targeting Fortune 500 enterprises down to local SMBs across medical, financial, industrial/manufacturing, eCommerce, legal, construction, and food verticals.

Name

Now Courier Inc.

Legal name

Now Courier, Inc.

Website

https://nowcourier.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Short description

Now Courier Inc. is a privately held Indianapolis-based regional courier and expedited freight operator delivering 4 million+ shipments per year across Indiana, Ohio, and Kentucky via a seven-location hub-and-spoke network, serving Fortune 500 enterprises and local SMBs across medical, financial, manufacturing, and eCommerce verticals.

Ownership category

akta.pro rank

Product category

Courier and Logistics Services

NAICS

Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (4922)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Pharmaceutical & Biologics Courier (Rx, Specialty Drugs) (TLAAAIAB), Healthcare & Medical STAT Courier (Specimens, Blood, Pharma) (TLAAADAE), Metro/Urban Standard Parcel Delivery (TLAAACAH)

Keywords

• Courier delivery services
• Medical courier logistics
• Expedited freight shipping
• Same-day parcel delivery
• Fleet replacement services

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Courier and Delivery Services: NOW Courier charges customers for courier delivery services including on-demand, same-day, next-day, and scheduled delivery. Freight charges and payment terms are set forth in Carrier's standard rate sheet, specific quote, or statement of work per the Terms and Conditions. Services are billed per shipment or per contract.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

NOW Courier provides same-day and next-day on-demand courier delivery, expedited freight up to 45,000 lbs, HIPAA-compliant specialized medical transport, fleet replacement services, routed/dedicated shipping, and small parcel last-mile distribution. All services are delivered through a 24/7 hub-and-spoke network across Indiana, Cincinnati, and Louisville supported by 250+ qualified drivers, real-time GPS tracking, barcode scanning, signature and photo proof-of-delivery, and the Xcelerator customer portal.

Product overview

NOW Courier offers a unified logistics platform combining courier and freight services. The core offerings include On-Demand Courier Services for same-day/next-day delivery, Expedited Freight for shipments up to 45,000 lbs, Specialized Medical Courier for HIPAA-compliant transport, and Fleet Replacement Services. Supporting infrastructure includes Small Parcel Distribution via last-mile network, multiple freight vehicle services (Box Truck, Dock Truck, Dry Van, Open Deck), Postal Consolidation, and the Xcelerator Client Portal for order management. The company also operates an Independent Driver Program with lease-to-own vehicle options and a Carrier Partner Program for extending geographic reach. All services are delivered through a hub-and-spoke network providing 24/7 coverage across Indiana, Cincinnati, and Louisville.

Differentiator

Problem solved

Functional benefit

Brands

• Priority Courier Experts: Partnered courier company providing expanded shipping solutions, increased capacity, and freight shipping services following partnership with NOW Courier in 2024.

Products and services

• On-Demand Courier Services Same-day and next-day on-demand courier delivery for critical packages serving industries including legal, real estate, healthcare, finance, manufacturing, print/publishing, and events.
• Expedited Freight Freight delivery for shipments up to 45,000 lbs via multiple vehicle types, combining courier agility with large-scale logistics reliability for time-sensitive industrial, construction, and commercial customers.
• Specialized Medical Courier Services Meticulous medical transport for specimens, pharmaceuticals, radiology films, blood products, medical records, and medical supplies/equipment, with temperature-controlled options and HIPAA-compliant drivers.
• Fleet Replacement Services Comprehensive fleet management replacement enabling businesses to reduce overhead costs, eliminate vehicle maintenance, and scale delivery capacity without owning a private fleet.
• Routed & Dedicated Services Scheduled shipping with around-the-clock services via the hub-and-spoke system for precise, timely parcel delivery with planned shipment scheduling.
• Small Parcel Distribution Last-mile parcel delivery service for businesses from Fortune 500 to local firms, leveraging NOW's specialized Midwest parcel network for superior control, insight, and service versus national carriers.
• Freight Vehicle Services (Box Truck, Dock Truck, Dry Van, Open Deck) and Postal Consolidation Vehicle-specific freight services — Box Truck (up to 10,000 lbs), Dock Truck (up to 15,000 lbs), Dry Van (up to 45,000 lbs, ~3,500 cubic feet, 53-foot models), and Open Deck (oversized/irregular cargo up to 41,000 lbs) — plus Postal Consolidation, which combines multiple smaller shipments into bulk deliveries to a central postal hub.
• Carrier Partner Program Partnership program for third-party transportation companies that meet U.S. DOT/MC requirements, extending NOW Courier's geographic reach, fleet capacity, and access to new markets across Indiana, Ohio, and Kentucky.

Quantifiable outcome

• 4 million+ deliveries per year
• +2 more outcomes

Named customers2 records

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Priority Courier ExpertscoreStrategic or Co-development PartnerNOW Courier recently expanded through a strategic partnership with Priority Courier Experts, allowing the combined entity to offer more shipping solutions. Mark Cossack, CEO of Priority Courier Experts, approached Ryan Schwalbach, Owner of Now Courier, recognizing the company's innovation and brand strength. The partnership brings expanded services, increased capacity, and freight shipping solutions to customers.
• KineticominorOthersKinetico is referenced as a satisfied customer providing a testimonial on the company website: 'The service with NOW Courier is always prompt, professional and a pleasure to work with. Their team does a great job for us every time.'
• Third-Party Insurance ProvidersminorOthersNOW Courier provides access to affordable commercial auto insurance plans, occupational accident insurance, and cargo insurance through third-party providers associated with the company, assisting independent contractors in meeting coverage requirements.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• OnTrac: OnTrac is a regional parcel carrier competing directly with NOW in same-day/last-mile delivery in the Midwest and broader U.S., targeting e-commerce shippers who want faster, cheaper alternatives to national carriers. Both companies overlap on regional parcel, last-mile, and mid-market enterprise customers.
• LaserShip (now part of OnTrac): LaserShip merged with OnTrac to form a major regional parcel network focused on last-mile e-commerce delivery. NOW competes head-to-head against this combined network for the same regional and enterprise accounts across the Midwest.
• Spee-Dee Delivery Service: Spee-Dee is a regional parcel and same-day courier operating in the upper Midwest, mirroring NOW's strategy of providing faster, lower-cost regional parcel alternatives to UPS/FedEx in contiguous geographies. Both compete for time-sensitive B2B and medical deliveries.
• Dropoff: Dropoff is a technology-enabled last-mile delivery network specializing in same-day, on-demand courier services for healthcare and enterprise customers across multiple U.S. metros. It competes directly with NOW Courier for medical and B2B last-mile contracts in overlapping markets.

Emerging players

• AxleHire: AxleHire is a venture-backed same-day delivery provider focused on same-day parcel delivery for e-commerce and enterprise customers in select U.S. metros. It competes with NOW for on-demand, technology-forward delivery contracts in shared geographies.
• Crowdturf / GoBolt: GoBolt and similar asset-light, technology-enabled regional carriers compete with NOW for sustainable last-mile and expedited freight contracts across the Midwest, combining trucking and courier services with proprietary dispatch.

Broad incumbents

• FedEx Custom Critical: FedEx Custom Critical is the time-sensitive freight and same-day arm of FedEx, operating nationally as part of a much broader logistics portfolio. It competes with NOW's expedited freight and STAT/courier services for enterprise accounts requiring white-glove, time-definite delivery.
• UPS Supply Chain Solutions (Coyote/Marken): UPS and its healthcare logistics arm (Marken, acquired by UPS) compete with NOW across same-day, expedited freight, and healthcare courier services. UPS offers broader geographic reach but at lower specialization in regional Midwest densities.
• DHL Same Day (DHL Medical Express): DHL offers same-day and expedited medical courier services as part of its global logistics franchise, competing with NOW for healthcare and life sciences customers with time-critical, chain-of-custody requirements.

Regional players

• Reliable Couriers (regional Midwest couriers): Reliable Couriers and similar local courier firms in Indiana and the Midwest compete with NOW for on-demand same-day, medical, and legal courier work in shared metropolitan service areas.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nowcourier
• LinkedInlinkedin.com/company/nowcourier
• Instagraminstagram.com/nowcourier
• Xx.com/nowcourier

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Now Courier Inc.