Zupa
Zupa (Zupa Tech Ltd) is a UK-based B2B software company that provides Caternet, a cloud-based catering management platform for enterprise and mid-market contract caterers, educational institutions, hospitals, care homes, hospitality, and foodservice operators across the United Kingdom.
- Company typePrivate
- Founded2008
- HeadquartersSouthampton, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Zupa does
Zupa (legal entity: Zupa Tech Ltd, registered in England, company number 03165847) is a UK-based B2B software provider selling Caternet, a cloud-based catering management platform. The Caternet product is delivered as six integrated modules — Procurement, Stock and Internal Transfers, Recipe Management, Sales Analysis, Supplier Hub, and Data and Analytics — that together cover purchase-to-pay automation, multi-location inventory control, allergen and nutritional compliance, supplier relationship management, and reporting for hospitality and institutional food-service operators. Differentiated features include live price comparison across a network of 2,500+ suppliers, real-time inventory and consumption visibility, and integrations with POS systems, EPOS, and external data warehouses. Notable integration partnerships include Planglow's LabelLogic Live (food labelling) and Erudus (ingredient data pool), and the platform reports a 5–15% reduction in customer spend on goods, 2.5+ days/week of chef admin time saved, and 21% lower support ticket volume over 12 months.
The company serves UK-based enterprise and mid-market operators across contract catering (CH&CO, Mellors, Fooditude, Olive Dining), education (Oundle School, King's College School, Lunchtime Co serving 150+ schools), hospitals and care (Sanctuary Care, St Monica Trust), coffee shops (The Coffee House, targeting 25 stores by 2025), and pubs/restaurants (Wadworth, Cosmo Restaurants, Kale & Damson). Go-to-market is sales-led and enterprise-focused, with 'Request a Demo' as the primary conversion mechanism, dedicated account management, and a Client Success team; supporting channels include content marketing, a 'Recipes For Success' podcast and webinar series, LinkedIn-led thought leadership, and presence at industry events.
Zupa operates as a virtual organization with no disclosed funding rounds and headcount in the 11–50 band; the company is headquartered by correspondence only (c/o TC Group, Farnham, Surrey). Revenue is generated primarily through SaaS subscriptions (tiered/customized by organization size and module mix, with 'no upfront costs' positioning and multi-year contracts) supplemented by procurement and supplier network transaction activity. The company holds Cyber Essentials Plus certification (March 2023) and undergoes an independent best-in-class benchmarking by a top-10 accountancy firm, evidenced by CH&CO.
Zupa firmographics
Firmographics- Name
- Zupa
- Legal name
- Zupa Tech Ltd
- Website
- https://zupa.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Zupa (Zupa Tech Ltd) is a UK-based B2B software company that provides Caternet, a cloud-based catering management platform for enterprise and mid-market contract caterers, educational institutions, hospitals, care homes, hospitality, and foodservice operators across the United Kingdom.
- Ownership category
- akta.pro rank
Zupa industry classification
Industry- Product category
- Catering Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud FinOps & SaaS Spend Management (BPAEAOAH)
- akta.pro secondary industry
- Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)
Keywords
Where Zupa is headquartered
LocationHeadquarters
- HQ city
- Southampton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Zupa business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Caternet SaaS Subscription: Cloud-based catering management platform subscription with no upfront costs. Revenue generated through software licensing fees, likely structured as recurring subscription model with tiered pricing based on organization size or module usage.
- Procurement and Transaction Fees: Platform facilitates purchasing transactions between buyers and suppliers; may include transaction-based revenue from procurement activities and supplier network participation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise SaaS subscription with no upfront costs |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels12 records
Zupa product offering
Product offeringCore offering
Zupa provides Caternet, a cloud-based catering management platform sold as SaaS to hospitality and catering operators across the UK. The platform automates procurement, inventory, recipe management, compliance, and reporting through integrated modules, with a network of 2,500+ suppliers enabling live pricing and electronic ordering. It is positioned as an end-to-end replacement for manual spreadsheets and paper-based processes in commercial kitchens.
Product overview
Zupa offers Caternet, a cloud-based catering management platform provided as a single unified product with integrated modules. The platform consists of six core modules: Procurement (purchase-to-pay automation), Stock and Internal Transfers (inventory management), Recipe Management (allergen/nutritional tracking), Sales Analysis (budget monitoring), Supplier Hub (supplier relationship management), and Data and Analytics (reporting and insights). These modules work together to provide end-to-end coverage of catering operations from procurement through recipe management to sales analysis and reporting.
Differentiator
Problem solved
Functional benefit
Brands
- Caternet: Cloud-based catering management platform that automates procurement, inventory management, recipe management, compliance, and reporting for hospitality and catering operations.
Products and services
- Caternet Platform
Quantifiable outcome
- 5-15% reduction in spend on goods and services
- +4 more outcomes
Companies that use Zupa
Customer profileNamed customers15 records
Segments7 records
Ideal customer profiles4 records
Zupa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature9 records
Zupa partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights5 records
Zupa competitors and assessment
Company assessmentBroad incumbents
- Toast: Toast is a broad restaurant POS and operations platform with growing procurement and inventory capabilities — relevant as a broader incumbent that could encroach on Zupa's verticals.
Direct peers
- MarketMan: MarketMan is a restaurant procurement and inventory SaaS that automates ordering and supplier management for multi-unit operators — overlapping functionally with Caternet's procurement and stock modules.
- BlueCart (by HungerRush): BlueCart is a restaurant/wholesale procurement platform connecting operators with suppliers for online ordering and invoice automation — a direct analogue to Caternet's procurement and supplier hub capabilities.
- Fourth: Fourth is a UK-based hospitality operations platform offering inventory, procurement, recipe and workforce management to restaurants, hotels and contract caterers — directly comparable to Zupa's Caternet product and target verticals.
- Crunchtime: Crunchtime provides restaurant operations software including inventory, food cost and labor management — comparable to Zupa on inventory, recipe costing and operations analytics for multi-unit foodservice.
- BirchStreet Systems: BirchStreet provides procurement and AP automation specifically built for hospitality, foodservice and hotel operators — overlapping with Caternet's purchase-to-pay and supplier management modules.
- CaterTrax (NetSuite/Oracle): CaterTrax is a catering management platform focused on office/corporate catering order capture and reporting — directly competitive on the contract catering order-to-pay workflow.
Emerging players
- FoodStorm: FoodStorm is a catering-specific SaaS for customer ordering, production planning and delivery logistics — a peer in the catering software category, with a slightly different functional emphasis than Caternet's back-of-house focus.
- Galley Solutions: Galley offers recipe and menu engineering software for food service operators with allergen and nutritional tracking — closely aligned to Zupa's recipe management module use case.
- SynergySuite: SynergySuite provides restaurant and multi-unit foodservice inventory and operations management — comparable on inventory control, food cost and operational dashboards.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Zupa social profiles
Digital presenceZupa compliance and trust
Trust signalCompliance1 record
Zupa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zupa leadership team
Management profileNumber of profiles
Profiles4 records
Zupa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zupa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zupa
What does Zupa do?
Zupa provides Caternet, a cloud-based catering management platform sold as SaaS to hospitality and catering operators across the UK. The platform automates procurement, inventory, recipe management, compliance, and reporting through integrated modules, with a network of 2,500+ suppliers enabling live pricing and electronic ordering. It is positioned as an end-to-end replacement for manual spreadsheets and paper-based processes in commercial kitchens.
Is Zupa a public or private company?
Zupa is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Zupa founded?
Zupa was founded in 2008. It employs 11 to 50 people.
Where is Zupa based?
Zupa is headquartered in Southampton, United Kingdom, in the Europe region.
How does Zupa make money?
Two revenue lines are on record. Caternet SaaS Subscription is the primary driver. The others are procurement and Transaction Fees.
Who are Zupa's main competitors?
Toast is listed as a broad incumbent. Direct peers are MarketMan, BlueCart (by HungerRush), Fourth, Crunchtime, BirchStreet Systems and CaterTrax (NetSuite/Oracle). Emerging players are FoodStorm, Galley Solutions and SynergySuite.
Does Zupa have an API?
No public API is recorded for Zupa.
What industry is Zupa in?
Zupa's product category is Catering Management Software. Its primary akta.pro industry code is BPAEAOAH, Cloud FinOps & SaaS Spend Management, with a secondary code of HDABAHAI, Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC). Its NAICS code is 513210 and its SIC code is 7372.