Sistemas Aplicativos

What Sistemas Aplicativos does

Sistemas Aplicativos (SISAP) is a privately held Guatemalan cybersecurity company founded in 1983, operating as the longest-established cybersecurity services provider in Central America. The company delivers managed security, consulting, and specialized vertical services through a platform-plus-units architecture: an NxSOC (Network Security Operations Center) provides 24/7 monitoring, incident detection and response, XDR/SIEM integration, threat hunting, cloud security, Zero Trust/MFA, DLP, and GRC advisory; specialized units address OT/ICS security, Identity and Access Management (IAM/CIAM/PKI), Anti-Fraud (AI/ML transaction monitoring, AML/KYC), Law Enforcement (digital forensics, facial recognition, mobile forensics), Service Providers (ISP/network security), and white-label Outsourcing for cybersecurity software vendors. The platform integrates with roughly 120 technology brands through approximately 300 certified engineers holding over 1,000 technical certifications.

The company sells exclusively to large enterprises and government organizations via direct field sales in 11 countries — Guatemala (HQ), Colombia, Mexico, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Dominican Republic, Paraguay, and the United States (Miami) — supported by inside sales and free security maturity assessments as lead generation. Revenue mechanics combine recurring managed security subscriptions (NxSOC, XDR/SIEM, threat hunting) with project-based professional services, white-label outsourcing, and training/certification programs, all delivered under custom enterprise pricing with annual billing and SLAs. The company holds ISO/IEC 27001, PCI QSA, SWIFT CSP, AICPA SOC 2 Type 2, FIRST, and MSP Alliance certifications, and operates strategic alliances with Verizon, IBM, Palo Alto Networks, and others. In June 2025 it became the first Latin American company recognized by Frost & Sullivan as Company of the Year in Cybersecurity.

Name

Sistemas Aplicativos

Legal name

Sistemas Aplicativos

Website

https://sisap.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Cybersecurity Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Cybersecurity & Identity Consulting (BPAHAEAG), Managed Detection & Response (MDR) & SOC Services (HDADAGAG)

Keywords

• Managed security services
• Incident response
• Digital forensics
• Identity access management
• Ot ics security

Headquarters

HQ city

Tegucigalpa

HQ country

Honduras

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Security Services: Recurring managed security services including NxSOC 24/7 monitoring, XDR/SIEM management, threat hunting, and incident response. Delivered as a subscription or contractual retainer model with SLA guarantees.
2. Professional Services: Consulting, implementation, support, training, and project-based services. Includes penetration testing, security audits, GRC assessments, and digital forensics. Delivered on a per-project or time-and-materials basis.
3. Outsourcing / White-label Support: White-label support services where SISAP adopts the identity of cybersecurity software vendors, providing implementations, support, and training under the client's brand.
4. Training and Certification Programs: Cybersecurity training programs and certification preparation for clients and professionals, coordinated with partner organizations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

SISAP delivers enterprise cybersecurity services through six specialized units — SISAP CERT (24/7 incident response and digital forensics), OT Security, Identity Access Management, Anti-Fraud, Law Enforcement (forensics and intelligence), and Service Provider (ISP/networking) — plus a white-label Outsourcing unit and an NxSOC managed 24/7 security operations center. The offering combines recurring managed security services, professional services (consulting, audits, pentesting), white-label support, and training/certification programs, delivered by ~300 certified engineers across 11 Latin American countries and the US.

Product overview

SISAP operates a multi-unit cybersecurity services portfolio spanning six core divisions — CERT (incident response and forensics), OT Security (industrial control systems), Identity Access Management (IAM/CIAM/PKI), Anti-Fraud (AI-driven transaction monitoring), Law Enforcement (digital forensics and intelligence), Service Provider (networking and ISP solutions), and Outsourcing (white-label forensic services) — supported by an NxSOC managed 24/7 center. The offering is structured as a platform-plus-specialized-units architecture: the NxSOC/CERT serves as the operational backbone, with dedicated units addressing specific verticals (OT, IAM, Anti-Fraud, Law Enforcement, Service Provider) that integrate with the core SOC for clients requiring multi-domain coverage. The portfolio serves large enterprises across 11 Latin American countries and the US, with over 300 certified engineers and alliances with Palo Alto Networks, Fortinet, Cisco, and others.

Differentiator

Problem solved

Functional benefit

Products and services

• SISAP CERT Computer Emergency Response Team providing 24/7 incident response, digital forensics, and managed security operations for enterprise clients across Latin America.
• OT Security Unit Operational Technology and IoT cybersecurity division delivering network diagnostics, network segmentation, ICS endpoint protection, and portable malware inspection for industrial control system environments.
• Identity Access Management (IAM) Unit Identity and access management division offering workforce IAM, customer identity (CIAM), and Public Key Infrastructure (PKI) solutions, with strategic partnerships including SailPoint, One Identity, Okta, and Transmit Security.
• Anti-Fraud Unit Digital fraud prevention division providing real-time AI/ML transaction monitoring, behavioral and device intelligence, app hardening, integrated modular platforms, and combined AML + KYC + Agentic AI solutions for financial institutions and digital service providers.
• Law Enforcement Unit Digital forensics and civil/military intelligence division offering evidence acquisition, mobile device unlocking (Cellebrite, Magnet Forensics), forensic processing (EnCase, AXIOM, FTK), legal interception, cellular localization, cryptocurrency investigation, facial recognition AI, and social media intelligence.
• Service Provider Unit Managed services division for telecommunications and internet service providers covering networking (switches, routers, SDN, MPLS), network visibility (traffic analysis, 5G monitoring), network intelligence (bandwidth management, QoE, traffic handling), DDI (DNS/DHCP/IPAM), cybersecurity (DDoS, IDS/IPS), infrastructure (servers, storage, backups), and professional services.
• Outsourcing Unit White-label outsourcing division for mid-to-large cybersecurity software vendors, providing digital evidence acquisition, mobile device unlocking, forensic evidence processing, and specialized forensic services including cell tower analysis and video forensics.
• NxSOC Gestionado 24/7 24/7 managed security operations center offering continuous monitoring, incident detection and response, playbook execution, executive reporting, and actionable recommendations in Spanish.
• Capacitación en Ciberseguridad Cybersecurity training and certification programs covering CISSP, ITIL 4, ISO 27001, ISO 22301, ISO 27005, ISO 31000, ISO 27032, NIST framework, EC-Council self-paced courses, executive cybersecurity, and ISC2 CC, delivered through IRSI education academy and CertiProf partnership.

Quantifiable outcome

• Objective response time under 24 business hours for critical incidents
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• VerizoncoreStrategic or Co-development PartnerStrategic alliance and business model partnership with Verizon as a global leader in information security. Enables SISAP to provide solutions alongside global and regional authorities, enhancing knowledge and experience positioning in the Latin American market.
• IBM CorporationcoreStrategic or Co-development PartnerStrategic alliance with IBM Corporation as a global benchmark in information security. Allows SISAP to position itself as a leader in knowledge and experience, providing information and solutions alongside IBM's global and regional authorities.
• Palo Alto NetworkscoreTechnology or IntegrationCPSP (Certified Professional Services Partner) with Palo Alto Networks, providing certified implementation and support services for their security platform using best-practice methodologies.
• ImpervamajorTechnology or IntegrationPlatinum-level support partner with Imperva for data security and cybersecurity solutions.
• Ona SystemscoreStrategic or Co-development PartnerMerger with Colombian cybersecurity company Ona Systems (23+ years of experience) in 2022, forming Ona Systems Sisap. Combined team of ~300 professionals offering complementary products and services with engineers from multiple countries.
• Transforma DigitalminorStrategic or Co-development PartnerSubsidiary company member of the SISAP group, formed by experienced professionals guiding companies through digital transformation and business software definition.
• IRSI Education (Apollo Cyber)minorStrategic or Co-development PartnerMember company providing cybersecurity education and training programs under the Apollo Cyber brand.
• ~120 Technology Brands (Certified Engineers)coreTechnology or IntegrationPartnership ecosystem of approximately 120 technology brands including Fortinet, Palo Alto Networks, Imperva, SailPoint, One Identity, Okta, Transmit Security, Cellebrite, Magnet Forensics, EnCase, and others. Nearly 300 engineers are certified across these brands.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• ReliaQuest: US-headquartered MDR/MSSP with a regional SOC model and heavy enterprise adoption; an emerging peer particularly relevant to SISAP's NxSOC expansion into the US market via the Miami office.

Broad incumbents

• Trustwave: Global MSSP offering managed detection, DFIR and consulting to mid-market and enterprise; expanding in Latin America and competing with regional players like SISAP for regulated buyers in banking, retail and government.
• IBM Security: A SISAP strategic alliance partner and global cybersecurity incumbent offering MDR, SIEM/SOAR, IAM and consulting that competes with SISAP for large regulated accounts across Central America and the US.
• CrowdStrike: Global MDR/SOC leader via CrowdStrike Falcon Complete that is rapidly scaling enterprise footprint in Latin America with managed detection and DFIR capabilities competing directly with SISAP's NxSOC and DFIR units.
• Palo Alto Networks (Unit 42): Palo Alto Networks' Unit 42 delivers MDR, incident response and consulting globally and across Latin America via partners, including SISAP itself; competes with SISAP for managed SOC and DFIR mandates.
• NTT Data (Security Services): Global IT services incumbent with managed security operations, consulting and incident response capabilities increasingly targeting Latin American multinationals, competing with SISAP for enterprise and government contracts.
• Secureworks: Pure-play global MSSP/MDR with managed detection, incident response and consulting that competes with SISAP for enterprise contracts and exemplifies the globalized competition SISAP faces in both LATAM and the US.

Direct peers

• Cipher: Brazil-based MSSP and cybersecurity services firm operating across multiple Latin American countries with managed SOC, GRC and incident response offerings that compete directly with SISAP's NxSOC and CERT units.
• Logicalis: Global IT services integrator with deep Latin American presence offering managed security, networking and cloud services that compete with SISAP for enterprise and government contracts across the region.

Regional players

• Telefónica Tech (ElevenPaths): Carrier-affiliated cybersecurity unit delivering managed SOC, IoT/OT security and consulting across Spain and Latin America; overlaps with SISAP's NxSOC and OT Security offerings but is anchored to a telecom parent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC5mO_lUJADhgYabq3UhJlXQ
• Facebookfacebook.com/sistemas.aplicativos
• LinkedInlinkedin.com/company/sisap
• Instagraminstagram.com/sisap_latam
• TikToktiktok.com/@sisap_latam
• Xx.com/SISAP_LATAM

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sistemas Aplicativos