St. Ann’s Community
St. Ann's Community is a Rochester, New York–based nonprofit founded in 1873 that operates a full continuum of senior housing and healthcare — independent living, assisted living, memory care, skilled nursing, rehab, hospice, and adult day services — across multiple campuses serving more than 3,000 elders with 1,100+ staff.
- Company typePrivate
- Founded1873
- HeadquartersRochester, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What St. Ann’s Community does
St. Ann's Community is a Rochester, New York–based nonprofit senior housing and healthcare provider founded in 1873 by the Sisters of St. Joseph, operating a full continuum of care across multiple campuses in the Finger Lakes region. Its footprint includes the Irondequoit main campus (St. Ann's Home with Wegman Care Center and the Leo Center for Caring hospice), Chapel Oaks independent living in Irondequoit, Cherry Ridge in Webster (41-acre campus offering independent/assisted living, memory care, and The Glen and Rainier Grove specialized neighborhoods), Durand Senior Apartments, the LeRoy site acquired in 2019, and an affiliated Quail Summit community in Canandaigua (2020 partnership). Service lines span independent living, assisted living, memory care, skilled nursing/long-term care, short-term inpatient rehabilitation, hospice and palliative care, adult day programs, pastoral care, outpatient primary care via Pillar Medical Associates, podiatry, wound care, and a separate billing/consulting arm (SAMCI). The organization employs more than 1,100 staff, serves over 3,000 elders, and is funded through a diversified payer mix: Medicare Part A (inpatient rehab, days 1-20 fully covered, days 21-100 with ~$200/day co-pay), Medicaid (MLTC, Community-Based Medicaid, NHTD waiver), long-term care insurance, private pay, Veterans Administration benefits, and philanthropy (notably the 'For All They've Given' $14.3M campaign completed in 2021). St. Ann's reports a short-term rehab average length of stay 40% shorter than the national average and a deep community engagement model with 16,667 volunteer hours (~$641K of in-kind value) contributed in 2025.
The organization does not disclose a proprietary technology stack; clinical and operational delivery is the core capability, supported by an in-house admissions/intake function that handles Medicare/Medicaid insurance verification, a household-model skilled nursing redesign (15 residents per floor), and community-based referral channels including Lifespan, EISEP, and VA Optum. St. Ann's is governed by an independent Board of Directors (Chairman John Hayes), led by President & CEO Michael E. McRae (37 years in senior living) and CFO Kevin Brown (joined May 2023, previously CFO of The Bonadio Group). It carries no parent company, holds no patents or trademarks, and operates exclusively across Monroe, Ontario, and Genesee Counties in New York State.
St. Ann’s Community firmographics
Firmographics- Name
- St. Ann’s Community
- Legal name
- St. Ann's Community of Greater Rochester Inc.
- Website
- https://stannscommunity.com
- Company type
- Private
- Founded year
- 1873
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- St. Ann's Community is a Rochester, New York–based nonprofit founded in 1873 that operates a full continuum of senior housing and healthcare — independent living, assisted living, memory care, skilled nursing, rehab, hospice, and adult day services — across multiple campuses serving more than 3,000 elders with 1,100+ staff.
- Ownership category
- akta.pro rank
St. Ann’s Community industry classification
Industry- Product category
- Senior Living and Healthcare Services
- NAICS
- Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities (623311)
- SIC
- Services-Skilled Nursing Care Facilities (8051)
- akta.pro primary industry
- Large Campus / Multi-Building Assisted Living Communities (HLADABAG)
- akta.pro secondary industries
- Active Adult (55+) Independent Living Communities (HLADAAAD), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Luxury / High-End Assisted Living Communities (HLADABAD), Elder Services & Aging Support (BPAGAEAF)
Keywords
Where St. Ann’s Community is headquartered
LocationHeadquarters
- HQ city
- Rochester
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
St. Ann’s Community business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Medicare Part A (Inpatient Rehab/Skilled Nursing): Medicare Part A covers inpatient rehab services including physical, occupational, and speech therapy, skilled nursing care, meals, and prescription medications. Days 1-20 are fully covered; Days 21-100 require a daily co-pay (approximately $200/day). Active participation in therapy and measurable progress are required to maintain coverage.
- Medicaid Reimbursement: Medicaid is the primary payer for long-term nursing home care. Services may be covered through Managed Long-Term Care (MLTC), Community-Based Medicaid, or the Nursing Home Transition and Diversion (NHTD) waiver. The organization has publicly advocated for increased Medicaid reimbursement rates, citing a statewide shortfall of approximately $1.6 billion annually for nursing home care.
- Long-Term Care Insurance: Long-term care insurance policies cover services such as personal care, assisted living, and skilled nursing at St. Ann's Community over an extended period.
- Private Pay: Residents and families who do not qualify for public programs pay privately for services. This includes independent living, assisted living, memory care, and skilled nursing services at market rates.
- Veterans Administration Benefits: Eligible veterans may qualify for benefits through the Veterans Administration, including VA Optum, to cover adult day services and other care programs.
- Philanthropy and Donations: St. Ann's Foundation raises funds through donations, planned giving, corporate partnerships, and the annual St. Ann's Community Walk. The 'For All They've Given' campaign raised $14.3 million for the renovation of St. Ann's Home.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Medicare Part A Inpatient Rehab (Days 1-20) |
| Subscription | Pay-as-you-go | Medicare Part A Inpatient Rehab (Days 21-100) |
| Other | Pay-as-you-go | Adult Day Services - Financial Assistance Options |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
St. Ann’s Community product offering
Product offeringCore offering
St. Ann's Community is a nonprofit senior housing and healthcare provider operating multiple campuses across the Rochester/Finger Lakes region. It delivers a full continuum of care — independent living, assisted living, memory care, skilled nursing, short-term rehabilitation, hospice/palliative care, adult day services, outpatient geriatric primary care, pastoral care, and outpatient therapy — to more than 3,000 elders annually, with revenue drawn from private pay, Medicare, Medicaid, VA benefits, long-term care insurance, and philanthropic donations.
Product overview
St. Ann's Community is a senior housing and health services provider offering a comprehensive continuum of care across multiple facilities in the Rochester, NY area. The organization operates as a multi-brand portfolio consisting of core skilled nursing facilities (St. Ann's Home with Wegman Care Center), independent living (Chapel Oaks), assisted living and memory care (Cherry Ridge with The Glen and Rainier Grove neighborhoods), an affiliated community (Quail Summit in Canandaigua), specialized hospice/palliative care (Leo Center for Caring), adult day programs, and short-term rehabilitation/transitional care. Additional services include pastoral care, primary care through Pillar Medical Associates, and workforce development programs including St. Ann's Academy and an employee scholarship program. The organization serves over 3,000 elders across its communities and employs more than 1,100 staff members.
Differentiator
Problem solved
Functional benefit
Brands
- St. Ann's Academy: Leadership development program for emerging leaders across the organization including nursing, maintenance, and dining staff, featuring an eight-month deep journey around leadership and leadership growth.
- For All They've Given
Products and services
- Independent Living
Quantifiable outcome
- Short-term rehab average length of stay is 40% shorter than the national average
- +3 more outcomes
Companies that use St. Ann’s Community
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles6 records
St. Ann’s Community technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
St. Ann’s Community partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Bank of AmericacoreCorporate volunteer partner participating in the St. Ann's Community volunteer program. In 2025, Bank of America joined 40+ organizations providing group volunteer experiences for seniors at St. Ann's campuses.
- Excellus BlueCross BlueShieldcoreCorporate volunteer partner contributing to St. Ann's volunteer program. Excellus joined 40+ organizations providing group volunteer experiences in 2025, supporting seniors and community programs.
- SUNY BrockportcoreEducational institution partner providing student volunteers to St. Ann's communities. Students engage with elders as mentors, sharing life experiences and participating in intergenerational programs.
- Xerox CorporationcoreCorporate volunteer partner participating in St. Ann's Community volunteer program. Xerox employees joined 40+ organizations providing group volunteer experiences in 2025.
- LifespancoreRegional nonprofit providing information, guidance, and advocacy for older adults and caregivers. Partners with St. Ann's to connect older adults to senior housing resources and provide cost-reduction assistance through programs like EISEP for eligible individuals.
- Rochester Philharmonic Orchestra (RPO)minorCultural partner that performed at a Flag Day event at Cherry Ridge commemorating the 150th anniversary of St. Ann's, 100th anniversary of RPO, and 50th anniversary of Veterans Outreach Center.
- Veterans Outreach Center (VOC)minorCommunity partner that co-hosted the Flag Day event with St. Ann's and RPO at Cherry Ridge. VOC brings veterans and current service members to participate in community events.
- Quail SummitcoreSt. Ann's Community and Quail Summit entered into an affiliation/partnership in 2020, jointly delivering quality care and services to older adults in Canandaigua. The affiliation created one of the area's largest not-for-profit organizations offering first-class senior healthcare and housing options, expanding access across Monroe, Ontario, and Genesee Counties.
- The Greens of LeRoyminorSt. Ann's acquired The Greens of LeRoy in 2019, expanding its senior housing and care services to the LeRoy community.
- Veterans Administration (VA Optum)minorVeterans Administration benefit program through which eligible veterans may qualify for coverage of adult day services at St. Ann's Community.
- Expanded In-Home Services for the Elderly Program (EISEP)minorNew York State program that partners with St. Ann's to help reduce costs of adult day services for eligible older adults who do not qualify for Medicaid.
Scale indicators10 records
Recent moves8 records
Expansion highlights6 records
St. Ann’s Community competitors and assessment
Company assessmentDirect peers
- Presbyterian Senior Living: Faith-affiliated, nonprofit operator of continuing care retirement communities and senior housing across multiple states. Comparable to St. Ann's in mission-based governance, multi-campus footprint, and continuum of care spanning independent living through skilled nursing.
- Lifespace Communities: Nonprofit operator of continuing care retirement communities across multiple states with a faith-based heritage. Directly comparable as a multi-campus, mission-driven CCRC offering the same continuum-of-care model that St. Ann's delivers in Rochester.
- The Wesley Community: Saratoga Springs, NY-based faith-based nonprofit providing independent living, assisted living, skilled nursing, and adult day services. Comparable to St. Ann's as a New York State, mission-driven, multi-care operator with similar service mix and Medicaid exposure.
- United Methodist Communities: Faith-affiliated, nonprofit senior living operator in New Jersey and Pennsylvania offering independent living, assisted living, memory care, skilled nursing, and hospice. Comparable to St. Ann's in operating model, full care continuum, and Catholic/foundational mission orientation.
- Episcopal SeniorLife Communities: Faith-based, nonprofit Rochester-area senior living provider offering independent living, assisted living, memory care, and skilled nursing. Directly comparable to St. Ann's on geography, mission-driven operating model, and full continuum of care.
Broad incumbents
- National HealthCare Corporation: NYSE-listed operator of skilled nursing facilities, assisted living, and home health programs across multiple states. Overlaps with St. Ann's skilled nursing and short-term rehab operations but operates as a broader, for-profit, publicly traded platform rather than a regional nonprofit.
- Brookdale Senior Living: Largest U.S. senior living operator running independent living, assisted living, memory care, and continuing care communities nationwide. Comparable at the service-category level but materially larger, public, and for-profit versus St. Ann's nonprofit regional focus.
- Sunrise Senior Living: Established national assisted living and memory care operator, largely owned by Welltower. Overlaps with St. Ann's assisted living and memory care services at Cherry Ridge and Quail Summit, but at significantly broader geographic and corporate scale.
- Atria Senior Living: Large senior living operator offering independent living, assisted living, memory care, and supportive living across the U.S. Comparable services to St. Ann's but operates as a for-profit platform with national reach rather than a regional nonprofit continuum.
- Five Star Senior Living: Public operator of independent living, assisted living, and memory care communities with rehabilitation and healthcare services. Serves the same care categories as St. Ann's but at corporate scale across multiple states.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
St. Ann’s Community social profiles
Digital presenceSt. Ann’s Community compliance and trust
Trust signalCompliance1 record
St. Ann’s Community financial estimates
Financial estimateRevenue estimate
Valuation estimate
St. Ann’s Community leadership team
Management profileNumber of profiles
Profiles8 records
St. Ann’s Community subsidiaries and ownership
Company hierarchySubsidiaries1 record
St. Ann’s Community funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St. Ann’s Community M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St. Ann’s Community
What does St. Ann’s Community do?
St. Ann's Community is a nonprofit senior housing and healthcare provider operating multiple campuses across the Rochester/Finger Lakes region. It delivers a full continuum of care — independent living, assisted living, memory care, skilled nursing, short-term rehabilitation, hospice/palliative care, adult day services, outpatient geriatric primary care, pastoral care, and outpatient therapy — to more than 3,000 elders annually, with revenue drawn from private pay, Medicare, Medicaid, VA benefits, long-term care insurance, and philanthropic donations.
Is St. Ann’s Community a public or private company?
St. Ann’s Community is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St. Ann’s Community founded?
St. Ann’s Community was founded in 1873. It employs 1,001 to 5,000 people.
Where is St. Ann’s Community based?
St. Ann’s Community is headquartered in Rochester, United States, in the North America region.
How does St. Ann’s Community make money?
Six revenue lines are on record. Medicare Part A (Inpatient Rehab/Skilled Nursing) is the primary driver. The others are medicaid Reimbursement, long-Term Care Insurance, private Pay, veterans Administration Benefits and philanthropy and Donations.
Who are St. Ann’s Community's main competitors?
Direct peers on record are Presbyterian Senior Living, Lifespace Communities, The Wesley Community, United Methodist Communities and Episcopal SeniorLife Communities. Broad incumbents are National HealthCare Corporation, Brookdale Senior Living, Sunrise Senior Living, Atria Senior Living and Five Star Senior Living.
Does St. Ann’s Community have an API?
No public API is recorded for St. Ann’s Community.
What industry is St. Ann’s Community in?
St. Ann’s Community's product category is Senior Living and Healthcare Services. Its primary akta.pro industry code is HLADABAG, Large Campus / Multi-Building Assisted Living Communities, with a secondary code of HLADAAAD, Active Adult (55+) Independent Living Communities. Its NAICS code is 62331 and its SIC code is 8051.