Inkjets.com

What Inkjets.com does

Inkjets.com (operated by inkjets.com LLC, a privately held California LLC founded in June 1997) is an online retailer specializing in aftermarket printer ink and toner cartridges. The company sells three product categories: remanufactured cartridges (OEM empties processed through a documented 9-step cleaning, component-replacement, and testing workflow), compatible cartridges (newly manufactured replicas filled with third-party ink or proprietary ink blends), and OEM cartridges. The catalog spans 2,500+ SKUs covering HP, Brother, Canon, Epson, Dell, Lexmark, Samsung, Xerox, Kodak, Okidata, and Pitney Bowes printers, offered as individual units, twin packs, and combo packs up to 10-packs in standard and high-yield capacities. Manufacturing is conducted in ISO-9001 certified facilities, and products are designed not to void printer warranties.

The business is direct-to-consumer e-commerce built on Shopify, supplemented by phone ordering and live chat, with no physical retail presence. Revenue is generated through one-time unit sales priced 50-70% below OEM equivalents, with free shipping on orders over $30, a 1-year warranty and 100% satisfaction guarantee, and tiered pricing including a corporate account program ($250+ orders), educational purchase-order acceptance, and government volume discounts. Customer acquisition leans on content marketing, SEO-organized brand/model catalogs, social media presence (X, Facebook, Instagram, YouTube), email newsletters, and coupon-driven promotions (e.g., BETTERINK, weekly 10-20% specials).

The company is headquartered at 19850 Nordhoff Place, Chatsworth, CA, with East Coast distribution centers enabling fulfillment across the contiguous 48 US states (Alaska, Hawaii, territories, Canada, and international addresses are explicitly excluded from free shipping). Five customer segments are addressed: home users, small businesses/home offices, educational institutions, government agencies, and corporate accounts. The company claims 800,000+ satisfied customers since 1997 and competes on cost-efficiency, breadth of brand compatibility, and an in-house Inkjets.com-branded cartridge line.

Name

Inkjets.com

Legal name

inkjets.com LLC

Website

https://inkjets.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Inkjets.com is a US online retailer, founded in 1997, selling compatible, remanufactured, and OEM printer ink and toner cartridges at 50-70% below OEM prices. It serves home users, small businesses, and institutional buyers across the contiguous 48 states via a 2,500+ SKU catalog.

Ownership category

akta.pro rank

Product category

Printer Supplies

NAICS

Printing Ink Manufacturing (32591), Photographic Film, Paper, Plate, Chemical, and Copy Toner Manufacturing (325992), Support Activities for Printing (323120)

SIC

Commercial Printing (2750), Miscellaneous Plastics Products (3080)

akta.pro primary industry

Digital & Specialty Inks (Inkjet, UV, Conductive) (IMAEAHAI)

akta.pro secondary industries

Printing Inks (IMAEAHAG), Inkjet Printers (HDACAEAA), Laser Printers (HDACAEAB)

Keywords

• Compatible ink cartridges
• Remanufactured toner cartridges
• Printer supplies
• Laser toner cartridges
• Inkjet cartridges

Headquarters

HQ city

Chatsworth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Marketing or Sales, Personnel, Infrastructure, Technology or R&D

Revenue model

1. Direct Product Sales: Inkjets.com generates revenue through direct sales of compatible and remanufactured printer ink and toner cartridges via their e-commerce website and phone orders. Products are sold as individual units, combo packs, twin packs, and bulk quantities. Volume discounts available for bulk purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Inkjets.com is an online retailer specializing in alternative printer ink and toner cartridges sold at 50-70% below OEM prices. The company offers three product categories: remanufactured cartridges (recycled OEM cartridges reprocessed through a 9-step quality-controlled procedure), compatible cartridges (newly manufactured replicas using third-party ink/toner), and OEM cartridges (original manufacturer products). Products cover inkjet and laser technologies across HP, Brother, Canon, Epson, Dell, Lexmark, Xerox, Samsung, Kodak, and Okidata printer brands, sold via e-commerce with nationwide U.S. shipping.

Product overview

Inkjets.com is an online e-commerce platform specializing in alternative printer ink and toner cartridges. The company offers three main product categories: remanufactured cartridges (recycled OEM cartridges reprocessed through a 9-step quality-controlled procedure), compatible cartridges (newly manufactured replicas using third-party ink/toner), and OEM cartridges (original manufacturer products). Products span both inkjet and laser toner technologies across major printer brands including HP, Brother, Canon, Epson, Kodak, Lexmark, Samsung, Dell, Xerox, and Okidata. The product portfolio includes individual cartridges, combo packs (3-pack, 4-pack, 8-pack, 9-pack, 10-pack), and twin packs available in standard and high-yield capacities. The company also provides educational resources through its blog including printer guides, infographics, and troubleshooting content.

Differentiator

Problem solved

Functional benefit

Products and services

• Remanufactured Ink Cartridges Recycled OEM ink cartridges that undergo a rigorous 9-step remanufacturing process including thorough cleaning, replacement of old components, and stringent testing. Designed to deliver print quality comparable to OEM cartridges at 50-60% lower cost, with a proprietary ink blend for sharp professional-quality documents and photos.
• Compatible Ink Cartridges Newly manufactured ink cartridges filled with third-party ink that produces crisp, vibrant, and long-lasting prints. Designed as brand-new replicas of branded cartridges that fit seamlessly into printers without voiding warranties, manufactured in ISO-9001 certified facilities.
• Remanufactured Toner Cartridges Recycled laser toner cartridges for laser printers and copiers, remanufactured through a multi-step process to meet or exceed OEM performance standards at 50-70% lower cost than genuine cartridges. Compatible with major laser printer brands.
• Compatible Toner Cartridges Newly manufactured toner cartridges compatible with laser printers and copiers, designed to deliver clear and sharp text prints and vibrant images. Priced up to 70% less than brand-name options while maintaining printer warranties.
• OEM Ink & Toner Cartridges Original Equipment Manufacturer brand-new ink and toner cartridges produced by the original printer manufacturer, available alongside alternative cartridge options for customers who prefer genuine OEM products.

Quantifiable outcome

• Remanufactured ink cartridges priced 50-60% less than OEM equivalents; some combo packs available for less than cost of single OEM cartridge
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• 4inkjets: Online retailer of compatible and remanufactured ink and toner cartridges operating exclusively in the same niche as Inkjets.com, with a similar self-serve e-commerce model, target customers, and pricing-focused value proposition across major printer brands.
• 123inkjets: Direct online competitor selling compatible and remanufactured cartridges for major printer brands, with the same self-serve e-commerce model, combo-pack bundling, and aggressive pricing as Inkjets.com.
• CompAndSave: Online retailer specializing in compatible and remanufactured printer ink and toner cartridges with combo packs and bulk pricing, mirroring Inkjets.com's product structure and small business value proposition.
• LD Products: Leading online retailer of compatible and remanufactured printer cartridges with private-label brands, operating a similar e-commerce model targeted at both consumers and businesses via direct-to-consumer distribution.
• Cartridge World: Global franchisor of remanufactured printer cartridge retail stores, with direct product overlap and a similar focus on cost-effective alternatives to OEM cartridges for consumers and SMBs.

Broad incumbents

• HP (Hewlett-Packard): OEM manufacturer of the HP-branded printers that Inkjets.com's cartridges are designed to replace, with a global presence and an aggressive history of using firmware updates and litigation against third-party cartridge makers.
• Canon USA: Major OEM printer manufacturer whose original ink and toner cartridges compete directly with Inkjets.com's compatible and remanufactured alternatives in the consumer and SMB segments.
• Epson: OEM manufacturer of inkjet printers and original cartridges, competing with Inkjets.com in the broader printer consumables market and notably active in restrictions on third-party cartridge use.
• Brother: OEM printer manufacturer whose original laser and inkjet cartridges compete with Inkjets.com's compatible and remanufactured alternatives across the SMB and home office market.
• Amazon: Dominant e-commerce platform that sells its own Amazon Basics compatible cartridges and hosts thousands of third-party cartridge sellers, applying massive price pressure on niche players like Inkjets.com.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/inkjetscom
• YouTubeyoutube.com/@inkjets_com
• Facebookfacebook.com/inkjets
• Instagraminstagram.com/inkjetsusa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inkjets.com