What Multi-Dimensional Integration does

Multi-Dimensional Integration (MDI), founded in 1987 and headquartered in Shrewsbury, Pennsylvania, is a US-based industrial automation systems integrator serving enterprise manufacturers across the continental United States and parts of Canada. The company provides end-to-end automation services — design engineering, PLC/HMI programming, SCADA and MES integration, DCS implementation, panel assembly, installation, commissioning, legacy controls upgrades, robotics, vision inspection, and validation services — across all major industrial control platforms including Allen-Bradley (Rockwell), Siemens, Omron, Mitsubishi, Automation Direct, and Wonderware. Its customer base spans food and beverage, pharmaceutical and biopharmaceutical, heavy industry, water and wastewater, power generation, warehousing and distribution, and refinery/gas processing, with 1,300+ unique clients served and 4,500+ projects completed since inception.

MDI monetizes primarily through professional services delivered via direct enterprise field sales, supplemented by staff augmentation and custom training revenue streams. The company has increasingly productized its offering through two proprietary assets: Accelerator, an OEE and downtime tracking software built on Inductive Automation's Ignition platform (available via license or subscription), and SightToSite, a proprietary portable remote-access device leased to clients for VPN-free cellular connection to PLCs and HMIs. These are complemented by the BindBusters 24/7/365 emergency support program, which guarantees on-site response times as fast as 4 hours and remote response within 2 hours, creating a sticky support layer across the installed base. The company is privately held with no disclosed external funding, operates from three offices (Shrewsbury PA, Allentown PA, Morrisville NC), and is the #1 Ignition integrator of 2021 and #1 SepaSoft integrator, with Premier-level certifications across Inductive Automation's SCADA, MES, and Ignition platforms.

Name

Multi-Dimensional Integration

Legal name

Multi-Dimensional Integration

Website

https://mdiadvantage.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

Multi-Dimensional Integration, founded in 1987 and headquartered in Pennsylvania, is a US-based industrial automation systems integrator providing PLC, SCADA, MES, DCS, and controls engineering services to enterprise manufacturers across multiple verticals, supported by proprietary OEE software and remote-access products.

Ownership category

akta.pro rank

Product category

Industrial Automation Systems Integration

NAICS

Computer Systems Design and Related Services (54151), Other Measuring and Controlling Device Manufacturing (334519), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)

SIC

Services-Computer Integrated Systems Design (7373), Services-Engineering Services (8711), Industrial Instruments For Measurement, Display, And Control (3823)

akta.pro primary industry

Control System Integration & Engineering Services (Design, Commissioning, Retrofits) (IMAGABAK)

akta.pro secondary industries

Industrial Automation Software (SCADA, HMI, MES, Historian) (IMAHAHAJ), Industrial Controllers & Control Systems (PLCs, PACs, CNC Controllers) (IMAHAHAH)

Keywords

• Industrial automation integration
• SCADA systems design
• PLC programming services
• MES implementation
• Legacy controls upgrades

Headquarters

HQ city

Shrewsbury

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Custom Integration Services: Custom turnkey hardware and software automation solutions including system design, PLC/HMI programming, SCADA/MES development, panel assembly, installation, startup, and commissioning services for industrial clients.
2. Staff Augmentation: Providing qualified engineers for temporary or permanent assignments, on site or remote. Staff augmentation for DCS Programming, Controls Systems Design, PLC Programming, OEM Commissioning, Pharmaceutical Validation, Software Development, and Batch Processing.
3. Custom Training Services: Customized training programs for VFD, HMI, and PLC training offered on-site and remote, taught by engineers with real-world project experience. Training available for RSLogix, FactoryTalk, TIA Portal, Ignition, Wonderware, and industrial networking.
4. SightToSite Device Lease: Lease-only proprietary device for remote PLC/HMI support with guaranteed 2-hour response time, including free maintenance and upgrades.
5. Accelerator Software: License or subscription to OEE and downtime tracking software with features for enterprise-wide tracking, motivational operator screens, and shift performance tracking.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Multi-Dimensional Integration engineers, designs, and supports industrial automation systems for manufacturing clients, delivering custom turnkey hardware and software solutions that include PLC/HMI programming, SCADA/MES development, DCS integration, panel assembly, installation, startup, commissioning, and validation. The firm complements these services with proprietary products such as the Accelerator OEE/downtime tracking software (built on Ignition) and the SightToSite remote PLC/HMI connection device, plus the BindBusters 24/7 emergency support program, custom training, and staff augmentation for control engineering roles.

Product overview

Multi-Dimensional Integration is an industrial automation systems integrator offering a portfolio of proprietary software products and professional services. Its core products include Accelerator (OEE/downtime tracking software built on Ignition platform) and SightToSite (proprietary remote connection device for PLC/HMI access). The company provides comprehensive services spanning SCADA/MES integration, legacy controls upgrades, DCS, robotics, vision inspection, 24/7 emergency support (BindBusters), custom training, and staff augmentation. MDI is the #1 Ignition integrator and #1 SepaSoft integrator, supporting all major PLC platforms including Allen-Bradley, Siemens, Mitsubishi, Omron, and Automation Direct.

Differentiator

Problem solved

Functional benefit

Brands

• Accelerator: OEE and Downtime Tracking Software built on Ignition's platform for manufacturing operations.
• SightToSite
• BindBusters
• MDI University

Products and services

• Accelerator OEE and downtime tracking software built on the Ignition platform. Provides real-time monitoring of availability, performance, and quality metrics, downtime trend tracking, site configuration, changeover management, machine modes/states configuration, flexible shift scheduling, and motivational operator screens. Sold to manufacturing operations as a license or subscription.
• SightToSite Proprietary portable remote connection device that enables MDI engineers to connect to any PLC or HMI in a plant using amplified 3G/4G cellular technology. Supports Ethernet, USB, and Serial connectivity without requiring VPNs or IP addresses on the PLC. Available for lease-only by MDI with a guaranteed 2-hour remote response time.
• BindBusters Support 24/7/365 Emergency Automation Support program with guaranteed on-site response times as quickly as 4 hours. Provides emergency troubleshooting, remote PLC/HMI support, and on-site engineering response for industrial automation customers facing production-critical downtime.
• SCADA Integration SCADA system design, implementation, and integration services using platforms including Ignition, Wonderware InTouch, and WinCC, including conversion from legacy SCADA systems to modern platforms. Sold to industrial manufacturers implementing or upgrading supervisory control systems.
• Manufacturing Execution System (MES) Integration MES design and integration services for digital transformation of manufacturing operations, delivered by MDI as a #1 SepaSoft Integrator with Premier MES Integrator certification. Sold to manufacturers digitizing operations.
• Legacy Controls Upgrades Upgrading existing PLC hardware and control systems, including conversions between different PLC platforms such as PLC 5 to ControlLogix or Siemens to Allen-Bradley. Includes design, programming, panel assembly, installation, and commissioning services for industrial clients.
• Distributed Control Systems (DCS) DCS design, implementation, and integration services for process control applications including hybrid DCS controls updates, Modbus communications, and fire/hazard detection systems. Sold to refineries, power, water/wastewater, and other process industry clients.
• Robotics and Motion Control Robotic system integration and motion control programming services for industrial clients. Sold to manufacturers adding robotic automation to their processes.
• Vision Inspection Systems Machine vision integration and inspection system implementation for industrial manufacturing clients. Provides automated visual quality inspection using camera and vision system technologies from vendors such as Cognex and Keyence.
• Control Engineering Staffing Staff augmentation providing qualified control systems engineers for temporary or permanent positions, supporting DCS programming, PLC programming, OEM commissioning, pharmaceutical validation, software development, and batch processing. Backed by MDI home office technical support.
• Custom Training Customized on-site and remote training on VFD, HMI, and PLC platforms including RSLogix, FactoryTalk View, TIA Portal, Ignition, Wonderware, and industrial networking. Taught by MDI engineers with real-world project experience.
• MDI University Tiered industrial automation training program with Electrical and Instrumentation Technician, Controls Technician, and Controls Engineer levels. Offered by MDI to develop structured automation skill paths for client personnel and apprentices.
• Controls Design and Implementation Controls system design and implementation services covering plant, process, or machine automation projects. Includes writing controls specifications for capital projects that require multiple bids or that customers struggle to scope internally. Sold to industrial clients undertaking new automation projects.
• Validation Services and Technical Writing Validation and technical writing services for regulated industrial clients, including pharmaceutical validation. Supports GMP compliance documentation and qualification of control systems.
• Industrial Networking Industrial networking services including fiber optic and Ethernet communication network design and deployment for automation systems, including networked PLC and DCS systems and remote monitoring infrastructure.
• Panel Assembly and Installation Panel assembly and installation services for control systems projects, including custom panel build and on-site installation as part of complete turnkey automation integration projects.

Quantifiable outcome

• Over 1,300 unique clients served since 1987
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core.

• Inductive AutomationcoreTechnology or IntegrationMDI is an Ignition Premier Integrator and the #1 Ignition integrator of 2021. They develop SCADA and MES solutions using Inductive Automation's Ignition platform, including the proprietary Accelerator product built on Ignition.
• SepaSoftcoreTechnology or IntegrationMDI is the #1 SepaSoft integrator with multiple SepaSoft certifications for SPC, Changeover, Track, OEE, and Business modules.
• Rockwell Automation (Allen-Bradley)coreTechnology or IntegrationMDI provides integration and support services for Allen-Bradley PLCs including ControlLogix, CompactLogix, MicroLogix, SLC 500, and GuardLogix platforms.
• SiemenscoreTechnology or IntegrationMDI provides support for Siemens PLC systems including S7-1500, S7-1200, S7-400, S7-300, ET 200, and S5 platforms.
• OmroncoreTechnology or IntegrationMDI provides integration and support services for Omron PLCs including CJ2H, CJ2M, CP1H, CP1L, CS1G/H, and CS1D platforms.
• Mitsubishi ElectriccoreTechnology or IntegrationMDI provides support for Mitsubishi PLC systems including MELSEC iQ-R, iQ-F, Q, L series, F series, and A series platforms.
• Automation DirectcoreTechnology or IntegrationMDI provides support for Automation Direct PLC systems including CLICK, CLICK PLUS, BRX, H2/T1H, Productivity 1000, and Productivity 2000/3000 platforms.
• Wonderware (Schneider Electric)coreTechnology or IntegrationMDI provides integration services for Wonderware InTouch HMI and SCADA platforms as part of their automation solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Inductive Automation: Inductive Automation is the maker of the Ignition SCADA platform on which MDI built its Accelerator product and on which MDI holds Premier Integrator status — both an ecosystem enabler and a potential direct competitor in implementation services.
• Emerson Automation Solutions: Emerson's automation solutions division (DeltaV) competes in the DCS and process control integration space where MDI serves refinery, power, and water/wastewater customers; a large incumbent with adjacent service offerings.
• Rockwell Automation: Rockwell Automation is a core MDI technology partner but also operates a large Lifecycle Services arm that competes for the same Allen-Bradley-based integration projects; represents both partnership and competitive threat.

Direct peers

• Hallam-ICS: Hallam-ICS is a mid-Atlantic controls and systems integration firm offering PLC programming, SCADA/MES design, validation, and 24/7 support — overlapping strongly with MDI's regional footprint and service mix.
• Cimlogic: Cimlogic is a UK-headquartered MES/SCADA specialist with North American delivery — overlapping with MDI's Ignition MES/SCADA integration practice and digital transformation services.
• RoviSys Company: RoviSys is an independent industrial systems integrator of comparable scale providing PLC, SCADA, MES, and DCS services across multiple verticals — the closest direct competitor to MDI's core integration business.
• Avid Solutions: Avid Solutions is a Southeast US-based independent systems integrator focused on process industries with similar DCS/PLC/SCADA capabilities and pharmaceutical client exposure.
• Superior Controls: Superior Controls is an East Coast industrial automation integrator serving life sciences, food/beverage, and general manufacturing — directly comparable to MDI's pharmaceutical/biotech and F&B verticals.
• Hargrove Controls + Automation: Hargrove Controls + Automation delivers PLC, DCS, SCADA, and SIS integration services for process manufacturers — directly comparable to MDI's controls engineering, commissioning, and legacy upgrade offering.
• MAVERICK Technologies: MAVERICK is a large independent industrial automation solutions provider (now part of a global engineering group) with similar multi-platform PLC/SCADA/MES capabilities and a comparable consulting-plus-implementation model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MDIAdvantage
• LinkedInlinkedin.com/company/multi-dimensional-integration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multi-Dimensional Integration