What Multiable does

Multiable is a Hong Kong-headquartered, privately held enterprise software vendor founded in 1989 that sells the aiM18 ERP platform and an integrated suite of HCM, MES, DMS, CRM, and F&B POS modules to large enterprises and public companies. Its product architecture is cloud-native, deployed on AWS infrastructure with claimed 99.9% uptime, and is unified under the LAIDFU AI platform, which exposes a no-code agent builder, multi-LLM orchestration (including private offline LLMs), hundreds of agent-ready APIs, and cross-channel document intelligence spanning email, WhatsApp, WeChat, Feishu, and core ERP modules.

The company operates a direct enterprise field-sales model with 9 regional offices across Hong Kong, Singapore, Kuala Lumpur, Guangzhou, Qingdao, Shanghai, Shenzhen, Wuhan, and Zhengzhou, and serves 6,000+ customers and 250,000+ end users across 40+ countries. Revenue is generated primarily through annual subscriptions for ERP and HCM licensing (large-enterprise ERP pricing in Malaysia ranges from MYR 220,000 to MYR 1,540,000), supplemented by professional services for implementation, customization, and training. Key customer verticals include electronics manufacturing (Kyocera, Cosel, TXGA, AV Concept), food and beverage (Calbee, BreadTalk, Foodex, Doll Noodle), cosmetics (Clarins, Modern Beauty, Leonard Paris), logistics (Yang Ming), financial services (CIIS, Value Partners, CGS), luxury goods (DAKS, BCL), and conglomerates (MF Jebsen, Shun Tak).

Multiable holds ISO 27001, PCI-DSS, and HIPAA certifications, supports PDPA and GDPR compliance, and in 2023-2024 repositioned its platform around agentic AI through the LAIDFU launch and AI integrations across ERP and HRMS. The company is bootstrapped with no disclosed external funding and maintains 300+ technical professionals. Strategic partnerships include Clockgogo (biometric/IoT for HCM) and integration coverage with WeChat, Feishu, Shopify, RPA platforms, and customs/regulatory systems.

Name

Multiable

Legal name

Multiable Company

Website

https://multiable.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Multiable is a Hong Kong-headquartered, bootstrapped enterprise software vendor selling the aiM18 ERP platform and integrated HCM, MES, DMS, and LAIDFU AI agent modules to 6,000+ large enterprises and public companies across Asia-Pacific via 9 regional offices.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Professional Services Automation (PSA) & Services ERP (HDAEAEAF), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• Enterprise resource planning
• Human capital management
• Manufacturing execution system
• AI agent platform
• Document management system

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Software Licensing and Subscription: Core ERP aiM18 system sales and subscriptions for enterprise resource planning, with pricing ranging from MYR 220,000–1,540,000 for large enterprise implementations in Malaysia. Cloud-native delivery with annual subscription model.
2. HCM/HRMS Solutions: Human Capital Management system licensing and subscription for workforce management, payroll, recruitment, and performance management. Served clientele includes enterprises with average employee size of 1,000+.
3. Professional Services: Implementation, consulting, and customization services for ERP and HCM deployments. The company offers streamlined implementation methodology, expert consultants, and comprehensive training resources.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Multiable sells and licenses the aiM18 Enterprise Resource Planning (ERP) platform as its core offering, integrating finance, supply chain, manufacturing, HR, CRM, DMS, and MES in a single cloud-based or on-premise system. Layered on top of the ERP, the company sells Multiable HCM (Human Capital Management) for workforce management, and the proprietary LAIDFU AI Agent Builder / LAIDFU AI Platform for no-code enterprise AI automation. The company also delivers implementation, consulting, and customization professional services, and serves 6,000+ enterprise customers across 40+ countries.

Product overview

Multiable offers a unified enterprise software platform combining aiM18 ERP as the core system with integrated modules including HCM (Human Capital Management) for workforce management, LAIDFU AI Agent Builder for no-code AI automation, DMS for intelligent document management, MES for manufacturing execution, CRM for customer relationship management, and F&B POS for food & beverage operations. The aiM18 platform serves as the main ERP backbone integrating all business operations, while LAIDFU provides AI agent capabilities across the entire ecosystem. The products are available as cloud-based (Cloud-at-Work) or on-premise deployments and serve 6,000+ companies across manufacturing, retail, hospitality, and service industries with 35+ years of experience.

Differentiator

Problem solved

Functional benefit

Brands

• aiM18: Comprehensive Enterprise Resource Planning (ERP) solution with AI-powered capabilities, integrating finance, supply chain, manufacturing, HR, and more in a single intelligent platform.
• LAIDFU
• RoboCRM
• Doc Radar

Products and services

• aiM18 ERP Comprehensive enterprise resource planning solution with AI-powered capabilities that integrates finance, supply chain, manufacturing, HR, and more in a single intelligent platform, targeted at large enterprises and public companies in Asia-Pacific.
• Multiable HCM (Human Capital Management) Comprehensive human resource management system integrating AI-powered HR operations including recruitment, onboarding, payroll, performance management, and workforce analytics, designed for enterprises with an average employee size of 1,000+.
• LAIDFU AI Agent Builder Enterprise AI platform and no-code AI agent builder that enables organizations to build unlimited custom AI assistants with user-defined editors for tailored business automation across ERP, HRMS, and HCM.
• DMS (Document Management System) AI-powered document management system with intelligent AI agents, cross-channel search across email, WhatsApp, WeChat, Feishu, ERP, CRM, DMS, and HCM, and enterprise-grade security for modern business document operations.
• MES (Manufacturing Execution System) Manufacturing Execution System that bridges raw production data and enterprise-level strategy, delivering real-time visibility, maximum machine uptime, and AI-powered operational intelligence, integrating with PLCs, sensors, scanners, and ERP transactions.
• CRM (Customer Relationship Management) Customer relationship management solution integrated with ERP for managing sales pipeline, customer relationships, and service, including RoboCRM with AI-powered customer intelligence, multi-channel consolidation, and sentiment tracking.
• F&B POS System Advanced Point of Sale system specifically designed for catering and food & beverage operations with order management, kitchen display, customer service optimization, menu costing, and multiple payment method integration.
• Cloud-at-Work Cloud deployment platform for Multiable ERP and HCM solutions, providing web-based capability and latest SOA architecture for enterprise solutions deployment.

Quantifiable outcome

• Reduce production costs by 15-25% through optimized manufacturing processes
• +6 more outcomes

Named customers31 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability14 records

Feature8 records

Partnerships

One partnership is on record.

• ClockgogocoreTechnology or Integration · 22 May 2025Partnership integrating Clockgogo's patented biometric and IoT technology into Multiable HCM for real-time and trustworthy time card data. Enables clients to access advanced and affordable time card management without traditional installation complexity or expensive ongoing maintenance. Clockgogo provides the patented technology powering Multiable HCM's biometric and IoT integration capabilities.

Scale indicators10 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Kingdee International Software Group: Hong Kong-listed Chinese ERP vendor offering cloud ERP, HCM, and finance platforms to mid-market and enterprise customers across Greater China and Southeast Asia. Directly comparable to Multiable on product scope (ERP + HCM), target segment (Asian mid-market/enterprise), and regional footprint, making it the most analogous peer.
• Yonyou Network Technology: China's largest domestic ERP and cloud financial software provider, serving manufacturing, distribution, and service enterprises across Asia. Highly comparable in product breadth (ERP, HCM, finance, manufacturing), Asian enterprise focus, and ongoing AI/cloud transition similar to Multiable's aiM18 + LAIDFU roadmap.
• Sage Group: UK-based mid-market ERP/HCM software vendor with Sage Intacct, Sage X3, and Sage HR, focused on accounting, ERP, and HR for mid-sized businesses. Comparable on mid-market ERP + HCM bundling, recurring subscription model, and AI features embedded in core workflows.
• Epicor Software: ERP and MES vendor specializing in manufacturing, distribution, and retail mid-market verticals globally, including Asia operations. Directly comparable on the manufacturing ERP/MES combination Multiable sells to automotive, electronics, and F&B customers.

Broad incumbents

• SAP SE: Global ERP incumbent with SAP S/4HANA, SAP Business One (mid-market), SuccessFactors (HCM), and SAP Joule AI agent capabilities. Multiable's pricing comparison in Malaysia explicitly positions against SAP S/4HANA, indicating direct head-to-head competition for larger enterprise deals while SAP operates much more broadly across geographies.
• Oracle (NetSuite): Oracle NetSuite targets mid-market cloud ERP globally with growing AI agent capabilities through Oracle AI Agents. Comparable to Multiable on mid-market cloud ERP and HCM (Oracle Fusion HCM), and competes in the same Asian mid-tier enterprise segment Multiable serves.
• Microsoft Dynamics 365: Microsoft's ERP/CRM/HCM suite with Copilot AI agent integration, commonly sold alongside Azure to mid-market and large enterprises. Competes with Multiable for enterprise deals where customers are already Microsoft-standardized, and offers similar AI-agent functionality at much larger scale.
• Workday: Cloud-native HCM, payroll, and financial management platform with Workday Illuminate AI agents. Direct competitor to Multiable's HCM offering in the enterprise HR space, particularly for multinational customers with 1,000+ employees where Multiable's HCM is positioned.
• Infor: Industry-specific cloud ERP suite (Infor CloudSuite) covering manufacturing, distribution, fashion, F&B, and hospitality — overlapping substantially with Multiable's vertical packaging. Comparable on industry-tailored ERP, HCM, and now Infor AI/agent capabilities for mid-market enterprises.

Emerging players

• Odoo: Open-source/affordable cloud ERP suite with broad module coverage (ERP, HCM, manufacturing, POS, CRM) aimed at SMB and mid-market globally. Explicitly referenced in Multiable's Malaysia pricing comparison as a lower-cost alternative; competes for price-sensitive mid-market accounts in Asia-Pacific.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MultiableHK
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/multiable

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multiable