Epicor
- Company typePrivate
- Founded1972
- HeadquartersAustin, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
Epicor firmographics
Firmographics- Name
- Epicor
- Legal name
- Epicor Software Corporation
- Website
- https://epicor.com
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Epicor industry classification
Industry- Product category
- Enterprise Resource Planning (ERP) Software
- NAICS
- Software Publishers (5132), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where Epicor is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Epicor business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Enterprise Software Licenses: Epicor generates revenue from enterprise software licensing, including both subscription (cloud/SaaS) and perpetual on-premises license models. The company has transitioned focus toward cloud deployments with subscription pricing while maintaining on-premises options.
- Professional Services: Implementation, consulting, and training services including Epicor Learning, business consulting, and security services to support customer deployments.
- Support and Maintenance: Ongoing customer support through EpicCare portal, maintenance fees for on-premises customers, and sustaining support programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise cloud ERP subscription pricing |
| Subscription | Annual | 90-day cloud go-live program |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Epicor product offering
Product offeringCore offering
Epicor provides industry-specific cloud ERP and adjacent business software for manufacturing, distribution, retail, building supply, and automotive aftermarket customers. Its portfolio spans core ERP platforms (Kinetic, Prophet 21, BisTrack, Eclipse, Vision, CMS, LumberTrack), retail management systems (Propello, Eagle, Decor Fusion), manufacturing execution, warehouse management, CPQ, EDI, FP&A, and the Epicor Prism agentic AI layer. Revenue is generated primarily through software licensing/subscription, professional services, and ongoing support.
Product overview
Epicor offers a comprehensive industry-specific ERP platform with modular architecture serving manufacturing, distribution, retail, building supply, and automotive sectors. The core ERP portfolio includes Epicor Kinetic (cloud ERP for manufacturing), Epicor Prophet 21 (distribution ERP), Epicor BisTrack (building supply ERP), Epicor Eclipse (distribution ERP), Epicor Indago (warehouse management), and Epicor Vision (metal service center ERP), along with retail solutions Epicor Propello, Eagle, and Decor Fusion. The platform extends through add-on modules including Epicor Commerce and Epicor CPQ (digital commerce), Epicor Financials and Epicor FP&A (financial management), Epicor Advanced MES (manufacturing execution), Epicor EDI (electronic data interchange), Epicor Field Service Management (service management), Epicor ECM (enterprise content management), Epicor Prism (agentic AI), Epicor IP&O (inventory optimization from Smart Software), Grow BI/AI (business intelligence from Grow Inc.), Kyklo Managed PIM (product information management from KYKLO), Acadia (connected worker), and Elite EXTRA (last mile delivery). Additional capabilities include Epicor IOT (IoT integration), Epicor Parts Network (B2B marketplace), Epicor Strategic Pricing, and Integration Platform as a Service. The platform leverages AI-powered applications, cloud deployment, business intelligence, data management, and integration technologies to serve over 23,000 customers in 150+ countries.
Differentiator
Problem solved
Functional benefit
Brands
- Kyklo: Product Information Management (PIM) and content-driven lead generation solutions for B2B eCommerce
- Smart Software
- DSPanel
- eFlex Systems
- Grow
- KBMax
- Elite EXTRA
- Acadia
- Epicor Prism
- Epicor Kinetic
- Epicor Prophet 21
- Epicor Propello
- Epicor BisTrack
- Epicor Indago
Products and services
- Epicor Kinetic Cloud-based ERP platform for manufacturing operations, providing comprehensive resource planning, supply chain management, MES, quality management, production planning, and Industry 4.0 capabilities for discrete, process, and repetitive manufacturers.
- Epicor Prophet 21 Distribution-focused ERP solution designed for wholesale distributors, offering integrated inventory planning, order management, purchasing, warehouse management, e-commerce, and supply chain optimization capabilities out of the box.
- Epicor BisTrack ERP system designed for lumber and building materials distributors and dealers, providing inventory tracking, point-of-sale, financial management, and builder customer management across multi-branch operations.
- Epicor Eclipse Distribution ERP solution providing inventory management, e-commerce, and business intelligence capabilities for wholesale distributors.
- Epicor Indago Warehouse Management System providing real-time inventory visibility, certified third-party integrations, and warehouse operations optimization for ERP customers.
- Epicor Vision ERP solution for metal service centers and manufacturers, offering inventory management and production planning capabilities tailored to metal processing.
- Epicor LumberTrack ERP system designed for lumber and building materials dealers, providing inventory, purchasing, and dispatch management capabilities.
- Epicor CMS ERP solution for manufacturing and distribution operations with integrated financial management capabilities.
- Epicor Propello Retail Management System providing POS, inventory management, and e-commerce capabilities for hardware, lawn and garden, and specialty retail operations.
- Epicor Eagle POS and retail management solution for hardware and home improvement retailers, including e-commerce capabilities.
- Epicor Decor Fusion POS and retail management system designed for paint, decor, and building materials retailers, with CRM, e-commerce, and inventory management features.
- Epicor Advanced MES Manufacturing Execution System providing real-time shop floor control, quality management, and production tracking with connected process control capabilities.
- Epicor Field Service Management Service management solution for field service organizations, including scheduling, dispatch, and mobile capabilities for service-based businesses.
- Epicor Prism Agentic AI platform enabling AI agents to execute work directly within ERP workflows, with governance tools and pre-built agents for supply chain tasks such as shipment tracking, MRP analysis, and freight reconciliation.
- Epicor CPQ Configure, Price, Quote solution (formerly KBMax) enabling visual product configuration, 3D visualization, CAD generation, and guided selling for engineer-to-order manufacturers.
- Epicor Commerce B2B eCommerce platform enabling digital commerce capabilities for manufacturers and distributors.
- Grow BI No-code business intelligence platform with extensive data connectors enabling real-time data exploration and visualization for ERP customers.
Quantifiable outcome
- 85% faster shipment tracking with Epicor Prism agents
- +6 more outcomes
Companies that use Epicor
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles5 records
Epicor technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability11 records
Feature13 records
Epicor partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Karmak FusioncoreEpicor Indago Warehouse Management System achieved certified integration with Karmak Fusion dealer management system for heavy-duty truck operations, enabling real-time data synchronization between warehouse and business systems.
- Crawford SoftwareminorCrawford Software announced attendance as Gold sponsor at Epicor Insights 2026 and unveiled Crawford Connect ERP platform with three specialized portals for buyers, suppliers, and customers.
- OneKloudXcoreANZ-based ERP consultancy and digital transformation specialist partnered with Epicor to expand services with Epicor Kinetic and Prophet 21 platforms. OneKloudX applies its proprietary FlexSafe implementation methodology through locally-based consulting teams across Australia and New Zealand.
- OneKloudXcoreOneKloudX joined Epicor's select group of implementation partners in the ANZ region, delivering Epicor services through locally-based consulting and delivery teams across Australia and Asia.
Scale indicators9 records
Recent moves6 records
Expansion highlights7 records
Epicor competitors and assessment
Company assessmentBroad incumbents
- SAP: Largest incumbent ERP vendor globally, competing with Epicor in manufacturing and distribution with SAP S/4HANA Cloud and SAP Business One (mid-market). SAP's scale, R&D budget, and embedded AI (Joule) pose a competitive threat from above, particularly for Epicor's enterprise-tier deals.
- Microsoft Dynamics 365: Broad cloud ERP and CRM suite with strong manufacturing (Dynamics 365 Supply Chain Management) and finance modules. Microsoft's Copilot AI integration across the Dynamics stack represents a major competitive threat, particularly given the Office 365 installed base among Epicor's mid-market prospects.
- Oracle NetSuite: Cloud ERP market leader for mid-market, competing with Epicor in distribution, services, and light manufacturing segments. NetSuite's pure-cloud architecture and Oracle-backed AI roadmap challenge Epicor's vertical ERP positioning in lower-mid-market deals.
Direct peers
- Infor: Closest direct competitor to Epicor; both target industry-specific cloud ERP for manufacturing, distribution, and healthcare verticals. Infor competes head-to-head in mid-market and upper mid-market with similarly verticalized solutions (Infor CloudSuite) and comparable AI/cloud transition strategies.
- QAD: Manufacturing-focused ERP vendor (QAD Cloud ERP, Champion Technologies platform) with deep roots in automotive, industrial, and consumer products verticals. Direct overlap with Epicor's manufacturing segment and comparable AI/automation investment patterns.
- IFS: Direct competitor in industry-specific ERP for asset-intensive industries including manufacturing, aerospace & defense, energy, and construction. IFS's IFS Cloud platform mirrors Epicor's vertical specialization and AI-augmented ERP positioning, with overlapping customer profiles in mid-market industrial segments.
- Plex Systems (Rockwell Automation): Cloud-native manufacturing ERP and MES provider, now part of Rockwell Automation. Directly competes with Epicor Kinetic in the manufacturing vertical with a SaaS-only architecture and strong shop-floor execution capabilities.
- Sage: Direct competitor in mid-market ERP with Sage X3 and Sage Intacct targeting manufacturing and distribution. Sage's broader accounting-led footprint and growing cloud ERP capabilities make it a frequent Epicor alternative in deals under $50M revenue.
Emerging players
- Acumatica: Cloud-native mid-market ERP with growing footprint in distribution and light manufacturing. Acumatica's flexible pricing and modern UX challenge Epicor at the lower end of the mid-market, particularly for distribution customers seeking simpler implementations.
- Blue Yonder: Supply chain planning and execution platform (formerly JDA Software) with growing overlap into manufacturing and distribution ERP-adjacent workflows. Blue Yonder's AI-driven SCM capabilities compete with Epicor's IP&O and supply chain modules.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Epicor social profiles
Digital presenceEpicor compliance and trust
Trust signalCompliance4 records
Epicor financial estimates
Financial estimateRevenue estimate
Valuation estimate
Epicor leadership team
Management profileNumber of profiles
Profiles11 records
Epicor subsidiaries and ownership
Company hierarchySubsidiaries65 records
Epicor funding detail
Funding detailFunding overview
Funding rounds3 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Epicor M&A and investment
M&A and investmentM&A27 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Epicor
What does Epicor do?
Epicor provides industry-specific cloud ERP and adjacent business software for manufacturing, distribution, retail, building supply, and automotive aftermarket customers. Its portfolio spans core ERP platforms (Kinetic, Prophet 21, BisTrack, Eclipse, Vision, CMS, LumberTrack), retail management systems (Propello, Eagle, Decor Fusion), manufacturing execution, warehouse management, CPQ, EDI, FP&A, and the Epicor Prism agentic AI layer. Revenue is generated primarily through software licensing/subscription, professional services, and ongoing support.
Is Epicor a public or private company?
Epicor is a private company. It is classified as private equity controlled and is currently operating.
When was Epicor founded?
Epicor was founded in 1972. It employs 1,001 to 5,000 people.
Where is Epicor based?
Epicor is headquartered in Austin, United States, in the North America region.
How does Epicor make money?
Three revenue lines are on record. Enterprise Software Licenses are the primary driver. The others are professional Services and support and Maintenance.
Who are Epicor's main competitors?
Broad incumbents on record are SAP, Microsoft Dynamics 365 and Oracle NetSuite. Direct peers are Infor, QAD, IFS, Plex Systems (Rockwell Automation) and Sage. Emerging players are Acumatica and Blue Yonder.
Does Epicor have an API?
Yes. Epicor provides API access for ERP workflows and partner integrations. The platform supports headless ERP capabilities with AI-driven interfaces and agentic workflows using emerging interoperability standards such as MCP (Model Context Protocols), enabling AI agents to securely interact with and execute work inside ERP systems while maintaining enterprise-grade governance. Developer documentation is at developers.epicor.com.
What industry is Epicor in?
Epicor's product category is Enterprise Resource Planning (ERP) Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 5132 and its SIC code is 7372.