Tempo Assist
Tempo Assist is a Brazilian B2B/B2B2C platform that distributes emergency assistance services (mobility, daily life, family) and convenience services (assembly, installation, repair, maintenance) via its MMS sub-brand to major insurers, automakers, banks, and retailers across Brazil through an in-house service-orchestration technology platform.
- Company typePrivate
- Founded2007
- HeadquartersBarueri, Brazil
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Tempo Assist does
Tempo Assist is a Brazilian B2B and B2B2C service distribution platform operating in the assistance and convenience services segments. Founded in 2007 and headquartered in Barueri (São Paulo metropolitan area), the company connects a network of qualified service partners with enterprise clients including major insurance companies, vehicle manufacturers, banks, finance companies, and retailers across Brazil. Tempo self-describes as the definitive player for the services market in Brazil and claims to be the only operator with nationwide service coverage in its segments, supported by thousands of partners, millions of services delivered annually, and a workforce in the thousands. Named enterprise clients include Zurich Brasil Seguros S/A and Caixa Assistência; the latter also holds a strategic equity stake, creating a customer-investor relationship.
The company operates two core product lines. The Assistência segment delivers emergency services across mobility (roadside assistance), daily life needs, and family and well-being categories, distributed as embedded benefits through insurance, banking, and automotive partners. The Conveniência segment operates through the MMS (Muito Mais Serviços) sub-brand, providing scheduled services including furniture assembly and disassembly, installations, repairs, and maintenance to end consumers via enterprise clients such as retailers. MMS is positioned as the largest player in the Brazilian convenience services segment. Tempo also offers direct convenience scheduling under the Conveniência product line.
Tempo's business model is anchored in an in-house developed technology platform that coordinates service distribution and partner integration across Brazil, supplemented by integration with leading third-party market solutions. Revenue is generated through service fees from enterprise clients (B2B) and embedded service distribution through partner channels (B2B2C), with pricing not publicly disclosed in line with its enterprise-only go-to-market motion. The company has executed at least one technology acquisition, Fix Tecnologia in March 2021, to bolster internal capabilities. Tempo is privately held with no public listing and no disclosed venture capital or private equity backing in the available data.
Tempo Assist firmographics
Firmographics- Name
- Tempo Assist
- Website
- https://tempoassist.com.br
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Tempo Assist is a Brazilian B2B/B2B2C platform that distributes emergency assistance services (mobility, daily life, family) and convenience services (assembly, installation, repair, maintenance) via its MMS sub-brand to major insurers, automakers, banks, and retailers across Brazil through an in-house service-orchestration technology platform.
- Ownership category
- akta.pro rank
Tempo Assist industry classification
Industry- Product category
- Assistance and Convenience Services
- NAICS
- Support Activities for Road Transportation (4884), Support Activities for Transportation (488), Other Support Activities for Transportation (48899)
- SIC
- Services-Management Services (8741), Services-To Dwellings & Other Buildings (7340), Transportation Services (4700)
- akta.pro primary industry
- Roadside Assistance & Towing Memberships (Bundled with Service Contracts) (FSAJALAL)
- akta.pro secondary industries
- Errand Running & Task Assistance (HSACAIAB), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC), Travel Assistance & Concierge Services (Non-Insurance) (FSAJAJAF)
Keywords
Where Tempo Assist is headquartered
LocationHeadquarters
- HQ city
- Barueri
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Tempo Assist business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Assistance Services: Emergency and assistance services in mobility, daily life, family and well-being segments. Services are delivered through a network of partners and technology platform.
- Convenience Services (MMS): Convenience services through MMS brand including furniture assembly/disassembly, installations, repairs and maintenance. Offered as the largest player in this market segment with nationwide coverage.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Tempo Assist product offering
Product offeringCore offering
Tempo Assist delivers emergency assistance services (mobility, daily needs, and family and well-being categories including roadside, home, and personal assistance) and convenience services (furniture assembly/disassembly, installations, repairs, and maintenance) under the MMS – Muito Mais Serviços sub-brand. Services are coordinated through an in-house technology platform and a nationwide network of qualified partners, and are distributed to end consumers via B2B and B2B2C relationships with major insurers, automakers, banks, finance companies, and retailers in Brazil.
Product overview
Tempo Assist operates as a B2B/B2B2C service distribution platform with two main business segments: Assistências (emergency assistance services covering mobility, daily needs, and family well-being) and Conveniência (convenience services branded as MMS – Muito Mais Serviços, offering furniture assembly, installations, repairs, and maintenance). The company distributes services to major insurers, automakers, banks, financial institutions, and retailers through an in-house developed technology platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Assistência (Emergency Assistance) Emergency assistance services covering mobility (roadside and vehicle assistance), daily needs, and family and well-being categories, provided to enterprise clients (insurers, automakers, banks, retailers) for delivery to their end customers through Tempo's nationwide partner network.
- Conveniência (Convenience Services) Scheduling-based convenience services covering Montagem (Assembly), Instalação (Installation), Reparo (Repair), and Manutenção (Maintenance), delivered through the MMS brand with point-of-service technology and a qualified partner network, offered to retailers and other enterprise clients for delivery to their end customers.
- MMS – Muito Mais Serviços Convenience services sub-brand of Tempo Assist offering furniture assembly/disassembly, installations, repairs, and maintenance services through a nationwide qualified partner network, distributed to enterprise clients (retailers, insurers) for delivery to their end customers, with MMS positioned as the largest player in the Brazilian convenience services segment.
Quantifiable outcome
- Millions of services provided annually
- +2 more outcomes
Companies that use Tempo Assist
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Tempo Assist technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Tempo Assist partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MMS – Muito Mais ServiçoscoreMMS is the convenience services brand and business unit of Tempo, providing furniture assembly, installation, repair and maintenance services. MMS is positioned as the largest player in the Brazilian convenience services segment with exclusive nationwide coverage capability.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
Tempo Assist competitors and assessment
Company assessmentRegional players
- Icatu Seguros: Brazilian insurance group offering assistance and benefits services in partnership with providers. Comparable Brazilian-region competitor in the insurance-channel assistance space, though smaller in scale than Tempo.
Direct peers
- Europ Assistance (Allianz Partners): Global leader in assistance services (roadside, travel, home, health) delivered B2B and B2B2C to insurers and corporations. Directly comparable to Tempo across all assistance categories, with broader international reach.
- AWP (Allianz Partners): Specialized assistance and insurance product provider embedded with major global insurers; operates the same B2B/B2B2C distribution model as Tempo, including roadside, travel, and concierge services.
- Falck: International emergency services and assistance provider operating roadside assistance, healthcare, and safety services through partner networks — closely comparable to Tempo's mobility and emergency assistance business.
- International SOS: Global medical and travel assistance, security, and concierge provider serving corporations and insurers. Comparable to Tempo in the emergency assistance and duty-of-care segment, though with a more medical/security tilt.
- Mapfre Asistencia: International assistance services arm of Mapfre providing roadside, home, travel, and personal assistance through insurance partnerships — directly comparable operating model to Tempo in Iberia and Latin America.
Broad incumbents
- Tokio Marine Seguradora: Large Brazilian insurer with bundled assistance, auto, and home services. Comparable as a major enterprise channel partner and competitor in the Brazilian assistance value chain.
- Porto Seguro: Major Brazilian insurance company offering its own assistance, roadside, and home services alongside insurance products. While not purely an assistance platform, it is a comparable Brazilian player with overlapping B2B and consumer-facing services.
- AAA (American Automobile Association): Iconic US roadside assistance and travel membership organization with deep insurance partnerships. Broader incumbent with overlapping roadside assistance and concierge capabilities similar to Tempo's mobility segment.
Others
- Zurich Brasil Seguros: Tempo's named enterprise client and global insurance company; comparable as a customer-side counterpart in the insurance channel and a potential competitor if it chooses to internalize assistance service delivery.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Tempo Assist social profiles
Digital presenceTempo Assist financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tempo Assist leadership team
Management profileNumber of profiles
Tempo Assist funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tempo Assist M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tempo Assist
What does Tempo Assist do?
Tempo Assist delivers emergency assistance services (mobility, daily needs, and family and well-being categories including roadside, home, and personal assistance) and convenience services (furniture assembly/disassembly, installations, repairs, and maintenance) under the MMS – Muito Mais Serviços sub-brand. Services are coordinated through an in-house technology platform and a nationwide network of qualified partners, and are distributed to end consumers via B2B and B2B2C relationships with major insurers, automakers, banks, finance companies, and retailers in Brazil.
Is Tempo Assist a public or private company?
Tempo Assist is a private company. It is classified as unknown and is currently operating.
When was Tempo Assist founded?
Tempo Assist was founded in 2007. It employs 1,001 to 5,000 people.
Where is Tempo Assist based?
Tempo Assist is headquartered in Barueri, Brazil, in the Latin America region.
How does Tempo Assist make money?
Two revenue lines are on record. Assistance Services are the primary driver. The others are convenience Services (MMS).
Who are Tempo Assist's main competitors?
Icatu Seguros is listed as a regional player. Direct peers are Europ Assistance (Allianz Partners), AWP (Allianz Partners), Falck, International SOS and Mapfre Asistencia. Broad incumbents are Tokio Marine Seguradora, Porto Seguro and AAA (American Automobile Association). Zurich Brasil Seguros is listed as an others.
Does Tempo Assist have an API?
No public API is recorded for Tempo Assist.
What industry is Tempo Assist in?
Tempo Assist's product category is Assistance and Convenience Services. Its primary akta.pro industry code is FSAJALAL, Roadside Assistance & Towing Memberships (Bundled with Service Contracts), with a secondary code of HSACAIAB, Errand Running & Task Assistance. Its NAICS code is 4884 and its SIC code is 8741.