MIPS
MIPS d.o.o. is a privately held Croatian IT company that develops and maintains the MIPS modular postal business automation system, deployed across 1,000+ postal offices and 2,500+ workstations for Hrvatska pošta and Hrvatska pošta Mostar. It earns revenue from custom software engineering and ongoing maintenance for postal and adjacent financial-services clients.
- Company typePrivate
- Founded1990
- HeadquartersVelika Gorica, Croatia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MIPS does
MIPS d.o.o. is a privately held Croatian IT services company founded in 1990 and headquartered in Velika Gorica, near Zagreb. The company develops and maintains the MIPS postal business automation system, an integrated, modular software platform that covers the full operational scope of national and alternative postal operators — including cash operations, money orders, mail acceptance and delivery, telecommunications transfer, telephone and telegram services, retail, transport and mail tracking, statistics, and currency exchange. The system is described as open for modular upgrades and capable of autonomous operation at each postal office regardless of communication status with higher centers, supporting both batch and bidirectional communication. MIPS also provides custom information-systems engineering services spanning requirements analysis, feasibility studies, conceptual and functional design, and full system implementation.
The company monetizes through professional services for custom system development and implementation, complemented by ongoing post-deployment maintenance and support. Its go-to-market is enterprise field sales: long, direct engagement cycles with large institutional buyers in postal and financial services. Its named customer base is narrow and concentrated — Hrvatska pošta (Croatian Post) and Hrvatska pošta Mostar in Bosnia and Herzegovina together account for 1,000+ postal offices and 2,500+ workstations of MIPS deployment, with Hrvatska poštanska banka (Croatian Post Bank) as an adjacent financial-services reference.
MIPS has operated continuously for 35 years without external institutional investors, parent, or subsidiaries; governance is a one-person Director (Kristijan Gruja) plus a three-member Supervisory Board. Operations are described by the company as "small and agile," and a Code of Business Conduct was adopted effective November 19, 2025. The firm is actively recruiting across the software development lifecycle and publicly states it is designing a new postal business system alongside ongoing R&D, suggesting reinvestment in next-generation product rather than expansion of customer count.
MIPS firmographics
Firmographics- Name
- MIPS
- Legal name
- MIPS društvo s ograničenom odgovornošću za pružanje informatičkih usluga
- Website
- https://mips.com.hr
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MIPS d.o.o. is a privately held Croatian IT company that develops and maintains the MIPS modular postal business automation system, deployed across 1,000+ postal offices and 2,500+ workstations for Hrvatska pošta and Hrvatska pošta Mostar. It earns revenue from custom software engineering and ongoing maintenance for postal and adjacent financial-services clients.
- Ownership category
- akta.pro rank
MIPS industry classification
Industry- Product category
- Postal Automation Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro industry
- Mail Sorting, Processing & Transport OperationsTransportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)Postal Financial Services (Money Orders, Bill Payment, Remittances)Transportation & Logistics/Courier, Express & Parcel (CEP) / Last-Mile Delivery/National Postal Operators (Letters & Parcels)
Keywords
Where MIPS is headquartered
LocationHeadquarters
- HQ city
- Velika Gorica
- HQ country
- Croatia
- HQ region
- Europe
Offices1 record
Markets served
MIPS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations
Revenue model
- Custom Software Development & Implementation: MIPS provides engineering services for information systems, from state analysis, analysis and pre-studies with concept and functional project development, to system implementation. The company develops complex projects customized to customer requirements with high technological standards of innovativeness and quality.
- MIPS System Maintenance & Support: Ongoing system maintenance and post-implementation support services for the deployed MIPS postal automation system.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
MIPS product offering
Product offeringCore offering
MIPS develops and sells the MIPS postal business automation system, a modular information system covering all operational processes of national and alternative postal operators, including cash operations, money orders, mail reception/delivery, telecommunications, retail, transport and mail mapping, statistics, and currency exchange. The company also provides custom software development, implementation services, and ongoing maintenance and support for the deployed system.
Product overview
MIPS offers a single unified product — the MIPS postal business automation system. This modular information system for postal operations covers all business processes including cash operations, money orders, subsequent entry, telecommunications transfer, telephone operations, mail reception and delivery, telegram services, retail, transport and mail mapping, statistics, and currency exchange. The system is deployed across Croatian Post in Croatia and Croatian Post Mostar in Bosnia and Herzegovina, operating in over 1,000 postal offices at more than 2,500 workstations.
Differentiator
Problem solved
Functional benefit
Products and services
- MIPS sustav za poštansko poslovanje (MIPS Postal Business Automation System) An integrated, modular postal automation information system covering all business processes of national and alternative postal operators, including cash operations, money orders, subsequent entry, telecommunications transfer, telephone operations, mail reception and delivery, telegram services, retail, transport and mail mapping, statistics, and currency exchange operations. Designed for postal operators requiring distributed autonomous operation and bilateral communication with higher centers.
Companies that use MIPS
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
MIPS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
MIPS partnerships and signals
Strategic signalScale indicators4 records
Recent moves4 records
Expansion highlights4 records
MIPS competitors and assessment
Company assessmentDirect peers
- Pitney Bowes: Global provider of mailing, shipping, and postal technology software and services to enterprises and postal operators. Directly comparable to MIPS as a vendor of business software and automation for mail and postal operations.
- Quadient: Provides software and hardware solutions for mail, parcel, and customer experience management, serving postal operators and large mailers. Comparable to MIPS as a postal-business automation software provider targeting national postal operators.
- Escher Group: Specializes in point-of-service and back-office software for postal operators worldwide, including counter, retail, and financial services workflows. Closely comparable to MIPS's scope across counter, cash, money order, and retail postal operations.
Broad incumbents
- Siemens Logistics (Postal Automation): Part of Siemens' logistics business offering automated mail and parcel sorting and processing solutions for postal operators globally. Comparable to MIPS as a postal operations technology vendor, but at much larger scale and across both hardware and software.
- Beumer Group: Provides intralogistics systems including mail and parcel sortation for postal and courier operators. Operates broadly in the postal/parcel automation market where MIPS also competes, but with a heavier focus on physical sortation systems.
- Fives Group: Global industrial engineering group offering mail and parcel sorting and processing solutions to postal operators. Comparable to MIPS as a vendor serving national postal operators, though primarily on the equipment/automation side rather than core business software.
- Lockheed Martin Postal Automation: Provides automated mail processing systems (originally via Lockheed Martin/Postal Mechanization) to large national postal operators. Comparable to MIPS in serving the same customer base (national posts), but at significantly larger scale and with hardware-led offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
MIPS social profiles
Digital presenceMIPS financial estimates
Financial estimateRevenue estimate
Valuation estimate
MIPS leadership team
Management profileNumber of profiles
Profiles4 records
MIPS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MIPS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MIPS
What does MIPS do?
MIPS develops and sells the MIPS postal business automation system, a modular information system covering all operational processes of national and alternative postal operators, including cash operations, money orders, mail reception/delivery, telecommunications, retail, transport and mail mapping, statistics, and currency exchange. The company also provides custom software development, implementation services, and ongoing maintenance and support for the deployed system.
Is MIPS a public or private company?
MIPS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MIPS founded?
MIPS was founded in 1990. It employs 11 to 50 people.
Where is MIPS based?
MIPS is headquartered in Velika Gorica, Croatia, in the Europe region.
How does MIPS make money?
Two revenue lines are on record. Custom Software Development & Implementation is the primary driver. The others are MIPS System Maintenance & Support.
Who are MIPS's main competitors?
Direct peers on record are Pitney Bowes, Quadient and Escher Group. Broad incumbents are Siemens Logistics (Postal Automation), Beumer Group, Fives Group and Lockheed Martin Postal Automation.
Does MIPS have an API?
No public API is recorded for MIPS.
What industry is MIPS in?
MIPS's product category is Postal Automation Software. Its primary akta.pro industry code is TLAAAAAH, Mail Sorting, Processing & Transport Operations, with a secondary code of TLAAAAAO, Postal Financial Services (Money Orders, Bill Payment, Remittances). Its NAICS code is 518 and its SIC code is 7370.