CityTeam

What CityTeam does

CityTeam is a 501(c)(3) faith-based nonprofit organization founded in 1957 and headquartered in San Jose, California, serving neighbors experiencing homelessness, poverty, hunger, and addiction. The organization operates a continuum-of-care model across five U.S. cities (San Jose, San Francisco, Oakland, Portland, and Chester) where it provides emergency services including hot meals, shelter beds, clothing, and hygiene essentials, alongside long-term residential recovery and stabilization programs. Its core residential programs include CityTeam Renew (12-month men's addiction recovery), Turning Point (transitional housing for working men), Grace Village Turning Point, Heritage Home (pregnant women and new mothers), Youth Collective (ages 18-24), and House of Grace (women's 12-Step program). Supporting services include CityTeam @ Work (career training and job placement) and CityTeam Forward (post-graduation bridge housing up to two years).

The organization is entirely privately funded through donations from individuals, foundations, corporations, and churches, with no government funding, and it holds ECFA accreditation, GuideStar Platinum, Charity Navigator 4-Star, and BBB Accredited Charity status. In FY24, CityTeam delivered 6 million meals, 142,000+ nights of shelter, $3 million of clothing, and 71,400+ volunteer hours, with 83% of expenses directed to programs. It does not rely on proprietary technology; service delivery is grounded in case management, residential program operations, and a robust volunteer and faith-community network, with supporting partnerships including FreeWill (legacy giving), Double the Donation (matching gifts), Charles Schwab (stock donations), and Comerica Bank (wire transfers).

Its revenue model is donation-based across multiple streams (individual giving, foundation grants, corporate partnerships, church partnerships, corporate matching, stock donations, and estate gifts), with services provided free of charge. Distribution is direct through five city locations plus mobile outreach vehicles, and go-to-market for fundraising uses website, social, email, community partnerships, and volunteer platforms. Recent strategic activity has focused on capacity expansion, notably the $4.7 million acquisition and 2025 reopening of the Overland building in Portland's Old Town, which doubled the city's shelter and recovery capacity.

Name

CityTeam

Legal name

CityTeam Ministries

Website

https://cityteam.org

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

51–100 employees

Short description

CityTeam is a faith-based nonprofit founded in 1957 that provides meals, shelter, addiction recovery, job training, and residential programs across five U.S. cities for neighbors experiencing homelessness, poverty, and addiction.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Community Food Services (624210), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Homeless services
• Addiction recovery
• Food distribution
• Transitional housing
• Social services

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Individual Donations: CityTeam receives support from individuals who donate to their ministry and mission. Donations can be made online, by check, wire transfer, or other means.
2. Foundation Grants: CityTeam receives funding from foundations including grants like the $500,000 from Sharks Foundation and SAP for Mobile Food Pantry Expansion.
3. Corporate Partnerships: Corporate donations, employee matching gift programs, and corporate sponsorships support CityTeam operations.
4. Church Partnerships: CityTeam is funded in part by churches that contribute financially to their mission.
5. Corporate Matching: CityTeam receives matched donations through corporate employee giving programs.
6. Stock Donations: Donors can gift stocks and securities directly to CityTeam, providing tax benefits for appreciated assets.
7. Estate Gifts and Legacy Giving: CityTeam receives bequests and estate gifts, such as Karen Nordman who left her entire estate to enable completion of Grace Village Community Center.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

CityTeam is a 501(c)(3) faith-based nonprofit organization that provides meals, shelter, clothing, residential addiction recovery programs, and supportive services to people experiencing homelessness, poverty, hunger, and addiction. The organization operates across five U.S. cities and offers long-term, holistic programs designed to restore individuals and families toward sustainable independence.

Product overview

CityTeam is a faith-based nonprofit organization offering a comprehensive suite of interconnected social services across five U.S. cities (San Jose, San Francisco, Oakland, Portland, and Chester). The organization operates multiple residential programs including the Renew Program (12-month addiction recovery for men), Turning Point (transitional housing for working men), Grace Village Turning Point (women and children escaping domestic violence), Youth Collective (young adults 18-24), Heritage Home (pregnant women and new mothers), and Grace Village Renew (women's 12-Step substance abuse program). Supporting these residential services is CityTeam @ Work, a career development and job training program that provides education, vocational training, and individualized career counseling. The organization also operates emergency care services, mobile neighborhood outreach programs, and CityTeam Forward extended housing for post-graduation support. Together, these programs form a continuum of care addressing immediate human needs through lasting transformation toward self-sufficiency.

Differentiator

Problem solved

Functional benefit

Brands

• CityTeam @ Work: Comprehensive learning and career development program providing education, training, and certification programs to help people attain living-wage jobs, secure stable housing, and budget for financial stability.
• CityTeam Renew Program
• CityTeam Turning Point
• Grace Village
• Heritage Home
• House of Grace
• Youth Collective

Products and services

• Heritage Home Residential program for single mothers with children ages 0-3, providing housing, parenting support, life skills, and pathways to self-sufficiency.
• Renew Long-term residential restoration program for men overcoming addiction, offering structured recovery, counseling, and life-skill development.
• Journey Residential recovery program for women ages 18 and older overcoming addiction, providing holistic care, counseling, and life skills training.
• Family Shelter Program Emergency and transitional shelter program for families experiencing homelessness, providing safe housing and supportive services.
• Drop-In Program Walk-in services providing showers, laundry facilities, mail services, and basic necessities for individuals experiencing homelessness.
• The Marketplace Free grocery-style food distribution program providing nutritious food to individuals and families in need.
• Hot Meal Program Daily hot meal service providing free, nutritious meals to people experiencing hunger and homelessness across CityTeam service areas.
• Job Training and Workforce Development Workforce readiness and job training programs designed to help program participants achieve sustainable employment and long-term independence.

Quantifiable outcome

• 6 million meals provided to individuals and families
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and supporting.

• FreeWillcoreStrategic or Co-development PartnerFreeWill is CityTeam's partner for estate planning services, enabling donors to create free wills online and include legacy gifts to CityTeam. The partnership includes stock donation capabilities and living trust creation tools. This partnership facilitates planned giving and maximizes donor impact.
• Double the DonationsupportingGTM or Marketing PartnerDouble the Donation provides matching gift integration services that help CityTeam capture additional corporate matching donations from employee giving programs.
• Faith Communities (Churches)coreStrategic or Co-development PartnerChurches partner with CityTeam through volunteer groups, financial support, and collaborative service opportunities. Faith communities are a key part of CityTeam's volunteer base and donor community.
• Corporate GroupssupportingStrategic or Co-development PartnerCorporate groups partner with CityTeam through employee volunteer programs, group service opportunities, matching gift programs, and financial sponsorships.
• Schools and UniversitiessupportingStrategic or Co-development PartnerEducational institutions partner with CityTeam for student volunteer opportunities and community service programs.

Scale indicators11 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• Salvation Army: The Salvation Army operates a comparable faith-based model providing emergency shelter, meals, addiction recovery (Harbor Light), and social services across US cities; both organizations serve overlapping populations using Christian-based programming.

Direct peers

• Union Rescue Mission: Union Rescue Mission is a faith-based nonprofit providing emergency shelter, meals, recovery programs, and job training to people experiencing homelessness in Los Angeles, directly mirroring CityTeam's residential recovery and emergency care model.
• Glide Foundation: Glide Foundation in San Francisco provides meals, housing, harm reduction, and social services to people experiencing poverty and homelessness, operating in one of CityTeam's core geographies (San Francisco) with overlapping service populations.
• St. Anthony Foundation: St. Anthony Foundation in San Francisco delivers comprehensive social services including dining room meals, free clothing, addiction recovery, and workforce development to people experiencing poverty, aligning with CityTeam's integrated service portfolio.
• Catholic Charities of Santa Clara County: Catholic Charities of Santa Clara County serves the same San Jose/Bay Area region as CityTeam with a comparable continuum of services covering homelessness, hunger, immigration, and family support, making it a direct regional peer.
• Larkin Street Youth Services: Larkin Street Youth Services in San Francisco provides housing, education, and workforce programs specifically for young adults (18-24) experiencing homelessness, overlapping directly with CityTeam's Youth Collective program.
• HomeFirst Services of Santa Clara County: HomeFirst is a leading Santa Clara County homelessness services provider offering emergency shelter, rapid rehousing, and supportive housing - serving the same geographic footprint and target population as CityTeam San Jose.
• Portland Rescue Mission: Portland Rescue Mission is a faith-based nonprofit providing shelter, recovery programs, and meals to people experiencing homelessness and addiction in Portland - directly overlapping with CityTeam Portland's service portfolio.

Emerging players

• Bill Wilson Center: Bill Wilson Center serves homeless and at-risk youth, children, and families in Santa Clara County with counseling, housing, and education services, intersecting with CityTeam's Youth Collective and broader youth/family programs.

Regional players

• Shelter Network: Shelter Network operates emergency and transitional housing programs across San Mateo County in California, providing comparable homeless services to CityTeam with adjacent Bay Area geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CityTeam
• YouTubeyoutube.com/user/cityteam
• Facebookfacebook.com/cityteam
• LinkedInlinkedin.com/company/cityteam
• Instagraminstagram.com/CityTeam

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CityTeam