What Derbyshire County Council does

Derbyshire County Council is a principal local government authority in England, established under the Local Government Act 1972 (with predecessor authorities dating to 1889), headquartered at County Hall, Matlock. It serves a resident population of 811,400 — forecast to grow 13% by 2043 — across an English county that mixes urban and sparsely populated rural areas. The council operates through four directorates: Adult Social Care and Health, Children's Services, Corporate Services and Transformation, and Place, delivering statutory and discretionary public services including social care, education, highways, waste management, libraries, public health, trading standards, and emergency planning.

Its service portfolio is delivered through a hybrid model combining in-house staff, contracted external providers — notably 62 PVI nursing homes, 79 PVI residential homes, and 97 PVI home care agencies — and digital self-service channels. The technology footprint centres on the public-facing derbyshire.gov.uk website, an internal staff portal, the Call Derbyshire contact centre, e-learning platforms for community safety training (e.g., modern slavery e-learning and webinars), and digital engagement tools such as the Mind Of My Own App for children in specialist services, including an Express App for those in child protection. The council holds ISO 27001 Information Security Management accreditation.

Its business model is funded primarily through central government grants, council tax, and statutory service fees rather than commercial pricing. It is governed by democratically elected councillors and professionally managed by Executive Directors. The council is currently proposing Local Government Reorganisation to create a single unitary council for the whole of Derby and Derbyshire, a significant structural initiative underway. Revenue-equivalent scale is approximately £711 million for FY2024-2025 across an organisation of over 12,000 staff (excluding schools).

Name

Derbyshire County Council

Legal name

Derbyshire County Council

Website

https://derbyshire.gov.uk

Company type

Public

Founded year

1972

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Derbyshire County Council is a statutory UK local government authority serving 811,400 residents across four directorates — adult social care, children's services, corporate services and transformation, and place — delivering education, highways, waste, libraries, public health, and social care through in-house staff, contracted providers, and digital channels, with a £711 million FY2024-2025 budget.

Ownership category

akta.pro rank

Product category

Local Government Public Services

NAICS

Executive, Legislative, and Other General Government Support (921), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs (925110)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

School District Central Administration (Superintendent & Cabinet Offices) (EDADABAF), Local Public Health & Human Services Administration (BPAIACAK), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Local government services
• Adult social care
• Children's services
• Highway maintenance
• Waste recycling services

Headquarters

HQ city

Matlock

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Government Funding: Central government grants and council tax funding to deliver statutory and discretionary public services including social care, education, highways, waste management, libraries, public health, and trading standards.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Derbyshire County Council is the principal local authority for Derbyshire, England, delivering statutory and discretionary public services across four directorates (Adult Social Care and Health, Children's Services, Corporate Services and Transformation, and Place). Its core offerings include social care for adults and children, education and school support, highways and transport, waste management and recycling, libraries, public health, trading standards, and emergency planning. Services are delivered through a combination of in-house staff, contracted care providers, digital self-service, and a central telephone contact centre.

Product overview

Derbyshire County Council is a local government authority providing comprehensive public services to residents of Derbyshire, England. The council operates through four main directorates: Adult Social Care and Health, Children's Services, Corporate Services and Transformation, and Place. Services are delivered through a combination of in-house delivery, external contractors, and online self-service platforms via derbyshire.gov.uk. Key service areas include social care for adults and children, education and schools, highways and transport, waste management, libraries, public health, and emergency planning. The council's digital presence includes the main public website (derbyshire.gov.uk) and an internal staff portal (staff.derbyshire.gov.uk), offering transactional services such as online payments, library management, and contact centre access through Call Derbyshire.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Social Care and Health Services Comprehensive support services for older, disabled and vulnerable adults including home care, day services, disability equipment, carers support, hospital discharge services, reablement, falls prevention, residential homes, dementia care, and public health services.
• Children's Services Support services for vulnerable families, disabled children, safeguarding, child protection, fostering and adoption, youth offending, leaving care, and early help programmes.
• Education Services School improvement, school meals, school place planning, special educational needs, adult community education, and early years childcare support.
• Highways and Transport Services Infrastructure and transport services covering roads, footpaths, public transport, road safety, traffic management, highway maintenance, winter gritting, snow clearance, and road fault reporting.
• Waste and Recycling Services Household waste recycling centres, waste planning, and environmental management services for Derbyshire residents.
• Library Services Public library services including book lending, renewals, reservations, digital resources, and community access across Derbyshire's library network.
• Call Derbyshire Contact Centre Central telephone and text contact service providing access to council services, available Monday to Friday 8am to 6pm and Saturday 9:30am to 4pm, with an out-of-hours emergency service for social care.
• Online Payment Services Digital payment portal allowing residents to make online payments for various council services and charges.
• Road Maintenance Services Highway maintenance including road repairs, winter gritting, snow clearance, road fault reporting, and traffic management across the Derbyshire road network.
• Community Safety E-learning and Webinar Training Free e-learning and webinar training on modern slavery available to all council employees, partner agencies, charities and the third sector operating in Derbyshire.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Derby and Derbyshire Modern Slavery Partnership (DDMSP)coreStrategic or Co-development PartnerMulti-agency partnership led by Derbyshire County Council and Derby City Council to protect the public by identifying and safeguarding victims of modern slavery and human trafficking, and targeting those who enable or facilitate this criminality.
• ComensuracoreStrategic or Co-development PartnerAgency staff supply arrangement through national framework procured by Yorkshire Purchasing Organisation (YPO) for temporary resource requirements.
• Yorkshire Purchasing Organisation (YPO)coreStrategic or Co-development PartnerNational procurement framework used for agency staff supply arrangements including Comensura contract.
• Rebuild East MidlandscoreStrategic or Co-development PartnerCommissioned to provide initial support programme for potential victims of modern slavery.
• British Red CrossminorStrategic or Co-development PartnerPartner in emergency reception centre planning for processing rescued victims of modern slavery.
• Gangmasters Labour Abuse Authority (GLAA)coreStrategic or Co-development PartnerAttends monthly multi-disciplinary team meetings on exploitation in health and care settings; investigates allegations of labour abuse.
• Derbyshire ConstabularycoreStrategic or Co-development PartnerCriminal Exploitation Unit partnership through community safety unit; co-leads Derby and Derbyshire Modern Slavery Partnership.
• NHS Trusts and Health PartnerscoreStrategic or Co-development PartnerPartnerships with health service for public health, health visiting, school nursing, sexual health services, and substance misuse services.
• Justice and CareminorStrategic or Co-development PartnerPartner in emergency planning for modern slavery response and victim support.
• The Salvation ArmyminorStrategic or Co-development PartnerPartner in emergency reception centre procedures for modern slavery victim support.
• Barnardo'sminorStrategic or Co-development PartnerAgency represented in Derby and Derbyshire Modern Slavery Partnership meetings as First Responder.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Staffordshire County Council: Neighbouring upper-tier English county council providing the same statutory services (adult social care, children's services, highways, waste, libraries, public health) to a comparable population base in the West Midlands region.
• Nottinghamshire County Council: Adjacent East Midlands county council delivering the same set of statutory local authority services, with a similar mix of urban and rural districts and broadly comparable annual budget scale.
• Cheshire East Council: Recently reorganised unitary authority in the North West providing social care, highways, waste, and education services across a mix of towns and rural areas, with operational scope closely comparable to a county council.
• Lancashire County Council: Large English county council with a comparable four-directorate operating model and similar service portfolio, and which has also recently gone through local government reorganisation to create new unitary authorities.
• North Yorkshire Council: Recently formed unitary successor to North Yorkshire County Council, providing directly comparable statutory services across a predominantly rural geography — a useful reference for the direction of Derbyshire's proposed reorganisation.
• Devon County Council: Large, predominantly rural English county council delivering the same statutory services; comparable in scale, geography, and rural service-delivery cost profile to Derbyshire.
• Hampshire County Council: Major English county council with a similar mix of urban and rural populations, providing the same statutory services at a comparable or larger budget scale.
• West Sussex County Council: South East county council with comparable service scope and a mix of urban and rural areas; useful peer for benchmarking adult social care and children's services delivery.
• Surrey County Council: Large South East county council with a comparable statutory service portfolio and a focus on digital service transformation that parallels Derbyshire's investments.
• Kent County Council: One of the largest English county councils by budget and population, providing the same statutory services — a useful upper-bound peer for benchmarking service delivery scale and cost.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/Derbyshirecc
• YouTubeyoutube.com/user/Derbyshirecc
• Facebookfacebook.com/derbyshirecc
• LinkedInlinkedin.com/company/28929

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Derbyshire County Council