What Comensura does

Comensura is a UK-based vendor-neutral Managed Service Provider (MSP) of contingent workforce solutions, founded in 2001 and operating as a subsidiary of Impellam Group. The company manages over £1 billion of workforce spend across 133+ programmes and 1,000+ recruitment suppliers, serving primarily UK and Australian public sector bodies (local authorities, councils, NEPO members, Procurement Australia members) alongside large private enterprises in sectors including environmental services, food distribution, insurance, and social care.

Its core technology is c.net, a proprietary Vendor Management System (VMS) built and continuously developed in-house since 2001. c.net functions as the backbone for the full solution portfolio: Vendor Neutral MSP, Statement of Work management, Advanced Direct Sourcing (with AI-driven skills matching and forecasting), Talent Bank (digital pre-screened worker pooling), Payroll, Vetting and Screening, and the newer Shift Control module with QR check-in and worker self-service. The platform is configurable, with customers directly shaping the development roadmap.

Comensura's revenue model combines MSP management fees (typically a percentage of workforce spend under management) with transaction fees on payroll processing and Statement of Work engagements, plus professional services fees for direct sourcing campaigns. Pricing is quote-based on multi-year enterprise contracts. Go-to-market is enterprise field sales supported by framework-agreement channels (NEPO in the UK, Procurement Australia in Australia), a 1,000+ supplier network on c.net, and content-led demand generation targeting HR and procurement decision-makers. The company has been consistently recognised as a Leader in Everest Group's CWM and SOW PEAK Matrix assessments in 2023, 2024, and 2025.

Name

Comensura

Legal name

Impellam Group Limited

Website

https://comensura.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Comensura is a UK-based vendor-neutral MSP, founded in 2001 and owned by Impellam Group, that manages over £1 billion of contingent workforce spend across 133+ programmes via its proprietary c.net VMS platform for UK and Australian public sector and enterprise clients.

Ownership category

akta.pro rank

Product category

Workforce Management Services / Managed Service Provider (MSP)

NAICS

Temporary Help Services (561320), Business Support Services (5614)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Vendor Management System (VMS) & MSP-Led Contractor Programs (BPACAGAF)

akta.pro secondary industries

Onsite/Managed Staffing Programs (MSP-lite) (BPACACAD), MSP-Integrated RPO (RPO Delivered Alongside MSP) (BPACABAO)

Keywords

• Contingent workforce management
• Vendor management system
• Managed service provider
• Services procurement
• Direct sourcing solutions

Headquarters

HQ city

Luton

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services Provider (MSP) Fees: Vendor neutral MSP services managing contingent workforce procurement. Manages supplier network, handles invoicing, compliance, and workforce administration. Revenue derived from management fees typically based on workforce spend under management.
2. Statement of Work Management: Services procurement management solution leveraging c.net platform. Provides visibility, control, compliance and governance for services spend. Revenue model based on project value or transaction fees.
3. Payroll Services: Non-employee payroll processing including contracts, holiday pay, timesheets, and payment facilitation. Revenue from processing fees per worker or percentage of payroll value.
4. Direct Sourcing Services: End-to-end talent marketing and delivery services including employer brand activation, talent community building, and campaign management. Revenue from service fees for talent curation and ongoing engagement.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Comensura delivers vendor-neutral Managed Service Provider (MSP) solutions for contingent workforce procurement, underpinned by its proprietary c.net Vendor Management System (VMS) platform. The company manages temporary, permanent, and contract labour supply chains for public sector and large private organizations, providing end-to-end workforce acquisition, statement of work management, direct sourcing, payroll, and vetting services across the UK and Australia.

Product overview

Comensura is a workforce management and recruitment outsourcing company offering a platform-plus-solutions architecture anchored by its proprietary c.net Vendor Management System (VMS). The core portfolio comprises nine interconnected solutions: Vendor Neutral Managed Services (MSP) for contingent workforce management, Statement of Work Management for services procurement, Advanced Direct Sourcing for employer brand-led talent communities (powered by AI for skills matching and forecasting), Talent Bank for pre-screened worker pools, Payroll for non-employee payment processing, Vetting and Screening for pre-employment checks, and Shift Control (a newer launch) for real-time shift management with QR check-in and worker self-service. The company also operates framework-specific offerings including the NEPO Agency Staff Framework for UK public sector clients and Social Care Talent Communities targeting local authority social work hiring. All solutions are underpinned by c.net, which Comensura owns and continuously adapts based on customer feedback. The company is a subsidiary of Impellam Group, providing access to broader workforce solutions expertise.

Differentiator

Problem solved

Functional benefit

Brands

• c.net: Proprietary VMS (Vendor Management System) technology platform that enables workforce management, invoicing, and data analytics.
• Shift and Time

Products and services

• c.net Vendor Management System (VMS) Platform Proprietary, adaptive Vendor Management System (VMS) platform that enables organisations to access hundreds of recruitment businesses and services suppliers, manage workforce acquisition, invoicing, and data analytics. Serves as the central technology backbone for all Comensura solutions.
• Vendor Neutral Managed Services (MSP) Vendor neutral contingent workforce management solution that removes workforce challenges and simplifies working at scale. Evolves with clients and can be infused with Impellam's expertise for improved access to quality talent through multiple sources.
• Statement of Work Management Services procurement management solution backed by a dedicated team, leveraging c.net to provide visibility, control, compliance and governance. Features three-layered approval process, consolidated SoW invoicing, and comprehensive reporting for project management.
• Advanced Direct Sourcing End-to-end direct sourcing solution that activates employer brand and Employee Value Proposition (EVP) to attract, curate and engage talent communities for repeatable hiring. Uses AI-powered technology for skills matching, benchmarking, forecasting, and automated outreach at scale.
• Talent Bank Digital talent pooling technology providing real-time access to a pool of high-quality, pre-screened contingent workers. Enables hiring managers to digitally connect, engage and hire from targeted talent banks 24/7, with optional self-selection functionality for vetted workers.
• Payroll Non-employee payroll solution that removes administrative burden, providing fast payments and outstanding candidate experience. Covers market data benchmarking, worker engagement, contract management, holiday pay, timesheets, and multiple payment methods.
• Vetting and Screening Effective and consistent application vetting and screening regardless of assignment type, covering pre-employment and governance checks including eligibility to work, professional qualifications, references, financial checks, criminal record checks, DBS checks, and industry-specific database checks.
• Shift Control Shift management platform within c.net that enables effortless shift management and oversight. Features QR code check-in for workers, automated timesheet approvals, digital skills storage, and a dedicated worker-facing app called 'Shift and Time' for shift selection and timesheet submission.
• NEPO Agency Staff Framework NEPO framework partnership offering where Comensura operates as vendor neutral Managed Service Provider (MSP) contracting with local authorities in the Northeast of England, providing temporary labour MSP solutions with VMS technology and social value initiatives.
• Social Care Talent Communities (Social Worker Hub) Talent community for Adult and Child Social Care job opportunities using Advanced Direct Sourcing technology. Provides social care professionals direct access to job opportunities across Comensura's Local Authority framework customers, with dedicated employer pages and real-time application onboarding automation.

Quantifiable outcome

• 9.8% average cost savings per client
• +4 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Procurement AustraliacoreChannel Partner/ Reseller/ Distributor · 17 November 20203-year contract (commencing January 2021) for Managed Services Program Providers for Contingent Labour. Services expanded to include Payroll Services and Statement of Work. Enables Procurement Australia members to access neutral vendor managed services delivering cost savings, process efficiencies, and strict workforce compliance.
• Impellam GroupcoreStrategic or Co-development PartnerParent company providing access to collaborative network of industry leading brands and subject matter experts. Comensura leverages Impellam's extensive talent solutions expertise, specialist vertical markets knowledge, and regional capabilities. Impellam's 'Virtuosity' culture underpins Comensura's approach to innovation and customer service.
• NEPO (North East Procurement Organisation)coreChannel Partner/ Reseller/ DistributorNEPO is a leading public sector procurement organization. Comensura serves as sole supplier and key strategic partner on NEPO508 Agency Staff Framework, operating as vendor neutral MSP contracting with local authorities in the Northeast of England. Partnership delivers temporary labour MSP solutions with focus on cost savings and social value.
• NEPO Framework PartnersminorChannel Partner/ Reseller/ DistributorVarious local authorities and public sector organizations in the Northeast England region accessing MSP services through NEPO framework agreement.
• WEEE CharityminorOthersE-waste initiative partner aligned with Comensura's ESG commitments. Redundant IT equipment is repaired, refurbished, and reused through the partnership, contributing to circular economy and reducing carbon emissions. Over 300 PCs and laptops rehomed to date.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hays: UK-headquartered global recruiter with a sizable contingent workforce/MSP practice and Hays Talent Solutions. Comparable because it serves the same UK/Australian public sector and large enterprise contingent workforce buyer profile and competes head-to-head for framework contracts.
• Alexander Mann Solutions: Specialist RPO and contingent workforce solutions provider also repeatedly named by Everest Group as a CWM/MSP Leader. Comparable because both are vendor-neutral MSP specialists selling into large UK enterprises and public sector bodies on a platform-plus-service basis.
• Pontoon Solutions: Owned by The Adecco Group, Pontoon is a global MSP/SOW/RPO provider. Comparable because both run neutral-vendor MSP programmes against global frameworks and compete for enterprise contingent workforce spend managed on technology-led platforms.
• Guidant Global: UK-founded MSP and talent acquisition specialist with strong public sector exposure including the Crown Commercial Service framework. Comparable because both vendor-neutral MSPs target UK council and central government buyers under framework agreements.
• Cielo: Large global RPO and talent acquisition partner with MSP capabilities. Comparable because both are managed service providers competing for enterprise HR procurement mandates where advanced direct sourcing and talent communities are core deliverables.
• Hudson RPO: RPO and talent acquisition arm of Hudson Global, providing managed recruitment services across APAC and Europe. Comparable because it operates a technology-enabled RPO/MSP model in the same geographies and competing for similar direct sourcing mandates.

Broad incumbents

• ManpowerGroup: Largest global staffing company with an MSP and RPO practice (Talent Solutions). Comparable because it is a much larger incumbent offering overlapping vendor neutral MSP, direct sourcing, and SOW capabilities as part of a broader staffing portfolio.
• Randstad: Global staffing leader whose Randstad Sourceright division offers MSP, RPO and SOW. Comparable because it is a broad incumbent with deeper pockets and broader geographic reach that competes for the same enterprise CWM RFPs Comensura bids on.

Emerging players

• CXC Global: Specialist contingent workforce and contractor management provider focused on compliance-heavy assignments. Comparable because it targets similar contractor compliance use cases and overlaps with Comensura's payroll and vetting offerings.

Regional players

• Reed Talent Solutions: UK-focused recruitment and talent solutions arm of Reed, offering MSP and RPO services to UK public sector and enterprise clients. Comparable because it competes for the same UK local authority and public sector framework contracts under a similar pricing model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/comensura_uk
• Facebookfacebook.com/comensura
• LinkedInlinkedin.com/company/comensura

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comensura