What Vision11 does

Vision11 GmbH is a Munich-headquartered, manufacturer-independent consulting and services firm focused on Customer Experience (CX) and Customer Relationship Management (CRM). Founded in 2011 and operating as a privately held German GmbH, the firm delivers an integrated three-pillar portfolio: CX Consulting (strategy, process advisory, software evaluation, data analytics & BI, and software quality management), CX Technologies (implementation and integration of Salesforce, HubSpot, and SAP Sales Cloud, plus managed CRM services), and CX Services (campaign management, content management, touchpoint data integration, and software quality assurance). The firm holds official partner status with Salesforce, HubSpot, and SAP and is TISAX-certified for automotive industry information security.

The business operates on a quote-based, project-driven professional services model with multi-year enterprise contracts and direct field sales. Target buyers are mid-to-large enterprises in the DACH region across seven primary verticals: Mobility & Automotive, Construction, Manufacturing, Energy, Consumer Goods, Life Science, and Telecommunications. Named reference clients include BMW, Volkswagen, Audi, Siemens, Deutsche Telekom, E.ON, Trumpf, Olympus, Daiichi-Sankyo, and Miltenyi Biotec. Vision11 also publishes the codeX Customer Experience Magazine as a thought-leadership and lead-generation asset.

Vision11 is led by four managing directors (Geschäftsführer): Sebastian Scheibe, Lothar Heusel, Sergej Plovs, and Stefan Aumüller. The firm operates with 11-50 employees, is bootstrapped (no external funding rounds disclosed), and has expanded operational reach from Germany into Switzerland. There is no parent company, holding structure, or external investor identified in the source materials.

Name

Vision11

Legal name

Vision11 GmbH

Website

https://visioneleven.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Vision11 GmbH is a Munich-based CX/CRM consulting firm that designs, implements, and operates customer experience strategies and platforms for DACH enterprises, primarily on Salesforce, HubSpot, and SAP Sales Cloud. It also publishes the codeX Customer Experience Magazine.

Ownership category

akta.pro rank

Product category

CRM and Customer Experience Consulting Services

NAICS

Marketing Consulting Services (541613), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industries

Customer Service/Support CRM & Contact Center Platforms (BPAFAFAK), Customer Experience (CX) & Voice-of-Customer Analytics (BPAHALAK)

Keywords

• CRM consulting services
• Customer experience consulting
• Salesforce implementation services
• Marketing automation consulting
• CRM strategy advisory

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. CX Consulting Services: Professional consulting services for Customer Experience strategy, CRM strategy, and digital transformation. Revenue generated through project-based consulting engagements.
2. CX Technologies Implementation: Implementation services for CRM platforms including Salesforce, HubSpot, and SAP Sales Cloud, as well as system integration and managed CRM services.
3. CX Services: Ongoing services including campaign management, content management, data integration across touchpoints, and software quality assurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels9 records

Core offering

Vision11 is a manufacturer-independent consulting and services firm delivering Customer Experience (CX) and Customer Relationship Management (CRM) solutions. The company provides an integrated portfolio across three pillars: CX Consulting (strategy, process advisory, software evaluation, data analytics), CX Technologies (implementation of Salesforce, HubSpot, and SAP Sales Cloud, system integration, managed CRM), and CX Services (campaign management, content management, touchpoint data integration, software quality assurance) for enterprise clients.

Product overview

Vision11 is a manufacturer-independent consulting and services company focused on Customer Experience (CX) and Customer Relationship Management (CRM). Rather than offering a unified software product, Vision11 provides an integrated portfolio of consulting services organized into three main pillars: CX Consulting (including CX strategy, process advisory, software evaluation, data analytics & BI, and software quality management), CX Technologies (including Salesforce and HubSpot implementation, system integration, and managed CRM services), and CX Services (including campaign management, content management, data integration, and software quality assurance). Vision11 also publishes the codeX magazine as a thought leadership resource on CX topics.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Clients achieve improved project efficiency through integrated CX approach
• +1 more outcomes

Named customers25 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• SalesforcecoreTechnology or IntegrationOfficial Salesforce partner implementing Salesforce Sales Cloud, Service Cloud, and Marketing Cloud for enterprise clients. Provides CRM implementation, system integration, and managed CRM services.
• HubSpotcoreTechnology or IntegrationOfficial HubSpot partner providing inbound marketing and CRM implementation services for clients seeking marketing automation and customer engagement solutions.
• SAPcoreTechnology or IntegrationImplements SAP Sales Cloud for enterprise clients as part of CRM strategy and digital transformation engagements.
• ENX (TISAX)minorOthersTISAX (Trusted Information Security Assessment Exchange) certification provider for automotive industry information security assessments.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sybit GmbH: German Salesforce Platinum Partner focused on CRM and customer experience consulting and implementation, headquartered in the DACH region with very similar headcount and customer segments (manufacturing, automotive, consumer goods). Most direct comparable by size, geography, and platform focus.
• adesso SE: Public German IT consultancy with a strong CRM and customer experience practice serving enterprise clients across DACH across multiple verticals including manufacturing, energy, and financial services. Comparable service portfolio spanning consulting, implementation, and managed services.
• msg systems AG: German-owned IT consulting group providing CRM, CX, and digital transformation services with strong vertical depth in automotive, insurance, and manufacturing. Operates as a comparable mid-to-large consultancy with a similar mix of strategy, implementation, and managed services.
• Allgeier SE: German IT services group combining consulting, software, and operations with relevance to CRM/CX and customer engagement programs. Comparable in its DACH focus, breadth of services, and mid-market enterprise target segments.
• q.beyond AG: German mid-market IT services provider (formerly QSC) focused on cloud, CRM, and SAP-related services including customer experience programs for the German Mittelstand. Comparable in size and geographic focus.
• Datenlotsen GmbH: Smaller Northern German Salesforce consultancy focused on CRM and marketing cloud implementations. Comparable in being a Germany-based, focused Salesforce/CX implementation firm serving enterprise clients.

Broad incumbents

• T-Systems International: Deutsche Telekom's enterprise services arm, a much larger German-rooted systems integrator offering CRM/CX consulting and large-scale implementation. Overlaps on target customers but at far greater scale and with broader portfolio beyond CX.
• Capgemini Invent: Global consulting and systems integrator with a dedicated customer experience practice and deep Salesforce/CRM capabilities serving large European enterprises. Competes for the same large-enterprise CX transformation mandates as Vision11.
• Accenture Song: Accenture's customer experience and marketing transformation arm, a global SI heavily involved in large-enterprise CRM/CX programs across Europe including DACH. Much larger scale with comparable vision11 service categories (CX strategy, implementation, campaign management).
• Deloitte Digital: Global consultancy with a dedicated Digital/CX practice (including Salesforce alliances) competing for large enterprise CRM/CX transformations across European verticals. Much larger footprint but overlapping service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/vision11media
• LinkedInde.linkedin.com/company/vision11-gmbh
• Instagraminstagram.com/vision.eleven
• Xx.com/vision11_gmbh

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vision11