Zync
ZYNC Tech Group builds ZKeep, a HIPAA-compliant SaaS browser-extension platform that centralizes and automates healthcare payor portal access, credential management, and audit reporting for U.S. hospitals, health systems, dental support organizations, and RCM firms.
- Company typePrivate
- Founded2019
- HeadquartersCarrollton, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Zync does
ZYNC Tech Group is a Carrollton, Georgia-based private healthcare technology company founded in 2019 that builds ZKeep, an intelligent payor portal access and execution platform. ZKeep operates as a SaaS browser extension certified on Microsoft Edge and Google Chrome, sitting between healthcare teams and fragmented insurance-company websites to centralize credential management, automate logins, and surface audit-grade activity reporting. The platform is hosted on a HIPAA-compliant Microsoft Azure environment and is SOC 2 Type II certified, addressing the ePHI exposure risk that has intensified for providers since the Change Healthcare cyberattack.
The product consists of two commercial tiers — ZKeep Enterprise (for hospitals, large health systems, DSOs, and RCM outsourcers) and ZKeep Premium (a self-service tier launched in 2025 for dental, lab, and behavioral health organizations) — supported by modular capabilities including Smart MFA, ZYNC SmartTimer for password rotation, ZYNC Vision analytics, ZYNC Validate audit reporting, ZYNC Obfuscate for hidden credential environments, ZYNC ConcealShare, and ZYNC Teams for role-based access. Enterprise-tier integrations extend to MS Active Directory, SAML 2.0 SSO, ServiceNow, and Janus AI. ZYNC monetizes through annual SaaS subscriptions and reports 80% revenue growth, 80% ARR growth, and over 200% net new recurring revenue growth in 2025. The go-to-market blends enterprise field sales (led by CCO Jason Thomas) with channel partnerships across DSOs, RCM firms, automation/AI technology partners, and the New Jersey Hospital Association.
ZYNC's named customer base spans large U.S. health systems including Cleveland Clinic, Northwell Health, AdventHealth, Baylor Scott & White Health, Nebraska Medicine, Piedmont Healthcare, Wellstar Health System, UC Health, and Exact Sciences, alongside dental support organizations such as The Smilist and Benevis. The company serves more than 500 healthcare providers and 3,000+ dental locations across the United States, and claims 100% customer retention since founding through June 2022. The company is founder-led by Bo Hamrick (President) and Jason Thomas (CCO), with Joe White as CTO, and operates with a reported 1-10 person team.
Zync firmographics
Firmographics- Name
- Zync
- Legal name
- ZYNC Tech Group
- Website
- https://zynctechgroup.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ZYNC Tech Group builds ZKeep, a HIPAA-compliant SaaS browser-extension platform that centralizes and automates healthcare payor portal access, credential management, and audit reporting for U.S. hospitals, health systems, dental support organizations, and RCM firms.
- Ownership category
- akta.pro rank
Zync industry classification
Industry- Product category
- Healthcare Payor Portal Access Software
- NAICS
- Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)
- SIC
- Services-Management Services (8741)
- akta.pro primary industry
- Access Management & Policy Enforcement (Authorization, ZTNA integration) (HDAEAJAG)
- akta.pro secondary industry
- Software-Defined Perimeter (SDP) / Zero Trust Network Access (ZTNA) (HDADABAC)
Keywords
Where Zync is headquartered
LocationHeadquarters
- HQ city
- Carrollton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Zync business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- ZKeep SaaS Subscription: Software-as-a-Service subscription model with tiered pricing plans (Enterprise and Premium). Revenue generated from recurring subscription fees based on organization size and feature requirements. Net new recurring revenue grew over 200% in 2025.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise tier for hospitals, health systems, large medical groups, long term care and RCM outsourcers requiring increased staff efficiency with security, control and support |
| Subscription | Annual | Premium tier for individuals or groups wanting efficiency gains without managing payor portal nuances and credential management |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Zync product offering
Product offeringCore offering
ZYNC's ZKeep is a SaaS payor portal access and execution platform built specifically for healthcare organizations. It centralizes one-touch login to all insurance payor portals, automates credential management, and provides role-based access controls, multi-factor authentication, and second-level audit reporting. Hosted on Microsoft Azure with HIPAA-compliant and SOC 2 Type II certified infrastructure, ZKeep serves hospitals, health systems, Dental Support Organizations (DSOs), and Revenue Cycle Management (RCM) firms across the United States.
Product overview
ZYNC offers ZKeep as a unified payor portal access and execution platform for healthcare organizations. The platform consists of the flagship ZKeep product available in two tiers (Enterprise and Premium) plus multiple integrated modules including ZYNC Admin Portal, ZYNC SmartTimer, ZYNC Vision, ZYNC Validate, ZYNC SmartMFA, ZYNC Obfuscate, and ZYNC ConcealShare. ZKeep operates as a SaaS browser extension that sits between healthcare teams and payor portals, providing centralized access management, automated credential handling, and comprehensive audit reporting. The Enterprise tier includes advanced integrations with MS Active Directory, Janus AI, and ServiceNow, while the Premium tier offers self-service capabilities for smaller organizations.
Differentiator
Problem solved
Functional benefit
Brands
- ZKeep: The flagship platform providing intelligent payor-portal access and automation solutions for healthcare organizations, enabling secure access to all payor portals from a centralized application.
Products and services
- ZKeep The flagship payor portal access and execution platform for healthcare. ZKeep sits between healthcare teams and payor portals, standardizing access and enabling secure, efficient work execution across fragmented payor systems. Accessed as a browser extension certified on MS Edge and Google Chrome. For hospitals, health systems, Dental Support Organizations, and Revenue Cycle Management firms in the U.S.
Quantifiable outcome
- 200-800% staff efficiency improvement in payor portal access activities
- +7 more outcomes
Companies that use Zync
Customer profileNamed customers20 records
Segments5 records
Ideal customer profiles4 records
Zync technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature11 records
Zync partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- New Jersey Hospital Association (NJHA)coreZYNC Tech Group partnered with NJHA Healthcare Business Solutions to bring ZKeep, the first payor portal gateway designed to safeguard ePHI, to NJHA member organizations. The partnership was announced in January 2025 after a thorough product evaluation, with NJHA selecting ZYNC as a strategic partner for its ability to enhance efficiency, intelligent control, and security. NJHA COO Raymond Brandes noted the partnership delivers valuable protection tools following the Change Healthcare cyberattack.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Zync competitors and assessment
Company assessmentBroad incumbents
- Waystar: Publicly-traded, broad healthcare RCM and payor connectivity platform with established payor portal workflows; a much larger incumbent competing for the same enterprise health system wallet share as ZYNC.
- symplr: Healthcare operations and credentialing platform with provider access management and governance capabilities that overlap thematically with ZYNC's role-based access and audit reporting for healthcare ePHI.
- Optum (Change Healthcare): The dominant U.S. healthcare clearinghouse and RCM platform; sets the de facto standard for payor data exchange and represents the largest competitive threat to niche payor-portal access players like ZYNC.
- Experian Health: Major healthcare data and RCM platform offering payor portal access, eligibility, and claims management as part of a much broader portfolio, competing with ZYNC for the same health system buyers.
Direct peers
- Edifecs: Healthcare data interoperability and payor-provider exchange platform with overlapping payor connectivity, portal access, and compliance use cases versus ZYNC's ZKeep platform.
- Availity: The largest real-time health information network connecting providers and payors, with portal access, eligibility, and clinical data exchange capabilities directly comparable to ZYNC's ZKeep payor portal gateway.
- Quadax: RCM and payor connectivity vendor offering portal-based claims, remittance, and eligibility workflows, directly overlapping with ZYNC's payor portal access and execution capabilities for hospitals and RCM firms.
- Myndshft: Specializes in payor-provider workflow automation including payor portal access and prior authorization, with a healthcare-specific focus closely aligned to ZYNC's ZKeep platform.
- Infinx Healthcare: Provides RCM and prior authorization automation, including payor portal access and submission tools, overlapping directly with ZYNC's RCM-firm and health-system use cases.
Emerging players
- Olive AI: Healthcare AI/automation company targeting revenue cycle and operational workflows including payor interactions; competes for the same automation budget inside hospital customers as ZYNC.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Zync social profiles
Digital presenceZync compliance and trust
Trust signalCompliance2 records
Zync financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zync leadership team
Management profileNumber of profiles
Profiles7 records
Zync funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zync M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zync
What does Zync do?
ZYNC's ZKeep is a SaaS payor portal access and execution platform built specifically for healthcare organizations. It centralizes one-touch login to all insurance payor portals, automates credential management, and provides role-based access controls, multi-factor authentication, and second-level audit reporting. Hosted on Microsoft Azure with HIPAA-compliant and SOC 2 Type II certified infrastructure, ZKeep serves hospitals, health systems, Dental Support Organizations (DSOs), and Revenue Cycle Management (RCM) firms across the United States.
Is Zync a public or private company?
Zync is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Zync founded?
Zync was founded in 2019. It employs 1 to 10 people.
Where is Zync based?
Zync is headquartered in Carrollton, United States, in the North America region.
How does Zync make money?
One revenue line is on record: ZKeep SaaS Subscription.
Who are Zync's main competitors?
Broad incumbents on record are Waystar, symplr, Optum (Change Healthcare) and Experian Health. Direct peers are Edifecs, Availity, Quadax, Myndshft and Infinx Healthcare. Olive AI is listed as an emerging player.
Does Zync have an API?
No public API is recorded for Zync.
What industry is Zync in?
Zync's product category is Healthcare Payor Portal Access Software. Its primary akta.pro industry code is HDAEAJAG, Access Management & Policy Enforcement (Authorization, ZTNA integration), with a secondary code of HDADABAC, Software-Defined Perimeter (SDP) / Zero Trust Network Access (ZTNA). Its NAICS code is 561621 and its SIC code is 8741.