Infinx
Infinx is a US-focused healthcare revenue cycle management platform that uses AI agents, automation, and a 7,200+ person specialist workforce to deliver patient access, coding, and A/R recovery services to 4,000+ provider facilities across eight specialty verticals.
- Company typePrivate
- Founded2016
- HeadquartersCupertino, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Infinx does
Infinx is a US-focused healthcare revenue cycle management (RCM) platform company founded in 2016 and headquartered in Spring, Texas, with operations spanning the USA, India (Mumbai), and the Philippines. The company serves more than 4,000 healthcare provider facilities — including hospitals, health systems, radiology groups, pathology labs, and specialty practices across eight verticals — processing over $8 billion in revenue and 5 million patients through its platform.
The company's core technology is the Healthcare Revenue OS, a multi-agent operating system that coordinates AI agents, workflow automation, integrations, and human-in-the-loop RCM specialists inside governed workflows. Core product suites include Patient Access Plus (eligibility, benefits, prior authorization, patient pay estimates, insurance discovery), Document Capture Plus (AI-powered document classification and data extraction), RCM Plus (A/R recovery and denials management), and a Revenue Cycle Agent Platform offering reasoning, execution, and human-in-the-loop agents. The platform integrates with 20+ EHR/EMR systems (Epic, Cerner, athenaHealth, eClinicalWorks, Allscripts, NextGen) via HL7, X12, APIs, RPA, and FHIR-ready standards, and maintains 2,800+ payer/clearinghouse/benefit-manager connections. AI capabilities are supported by third-party models including Maverick AI for medical coding and Voxology AI for conversational scheduling.
Infinx generates revenue through a hybrid model combining AI-powered SaaS platform subscriptions with managed services, with annual engagements starting at $5,000 per month and custom enterprise pricing structured around volume, dedicated capacity, outcomes, or managed services. Distribution is primarily direct enterprise field sales targeting large health systems and specialty provider groups. The company is backed by KKR (minority stake of $150–200M at a $775M post-money valuation, May 2024) alongside Norwest Venture Partners, and has pursued an aggressive acquisition strategy — completing deals for MedReceivables Advisor, Glidian, and i3 Verticals' Healthcare RCM business in 2025.
Infinx firmographics
Firmographics- Name
- Infinx
- Legal name
- Infinx, Inc.
- Website
- https://infinx.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Infinx is a US-focused healthcare revenue cycle management platform that uses AI agents, automation, and a 7,200+ person specialist workforce to deliver patient access, coding, and A/R recovery services to 4,000+ provider facilities across eight specialty verticals.
- Ownership category
- akta.pro rank
Where Infinx is headquartered
LocationHeadquarters
- HQ city
- Cupertino
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Infinx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Revenue Cycle Management Services & SaaS Platform: Infinx generates revenue through a combination of AI-powered software platform subscriptions and managed services. Pricing is structured around volume, dedicated capacity, outcomes, or managed services — suggesting a hybrid model combining subscription fees with consumption/volume-based components. Annual engagements starting at $5,000 per month indicate a recurring subscription baseline, supplemented by transaction or outcome-based pricing for larger enterprise deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Entry-level annual engagement |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
Infinx product offering
Product offeringCore offering
Infinx provides an AI-powered healthcare revenue cycle management platform and managed services built on its proprietary Healthcare Revenue OS. It delivers Patient Access Plus (eligibility, benefits, patient pay estimates, prior authorization), Document Capture Plus (AI document processing), RCM Plus (A/R recovery and denials management), medical coding, and end-to-end RCM outsourcing to US healthcare providers through a hybrid SaaS-plus-services model with onshore and offshore delivery.
Product overview
Infinx is a healthcare revenue cycle management platform built as a modular architecture centered on its Healthcare Revenue OS operating system. The core platform is powered by a multi-agent system combining AI agents, automation, and human RCM experts. The main agent suites include Patient Access Plus (for eligibility, benefits, prior authorization, and patient pay estimates), Document Capture Plus (for AI-powered document processing), and RCM Plus (for A/R recovery and denial management). Additional specialized modules cover medical coding (powered by Maverick AI), patient scheduling, soft collections, and full-service RCM outsourcing. The company has expanded through acquisitions of Glidian (prior authorization automation) and MedReceivables Advisor (pathology billing).
Differentiator
Problem solved
Functional benefit
Brands
- Patient Access Plus: AI-powered patient access platform providing eligibility verifications, benefit checks, patient pay estimates, and prior authorization approvals
- Document Capture Plus
- RCM Plus
- Healthcare Revenue OS
- Revenue Cycle Agent Platform
Products and services
- Healthcare Revenue OS Multi-agent operating system for healthcare revenue cycle management combining AI agents, automation, payer and provider integrations, security/compliance, workflow execution, workforce orchestration, and analytics in eight integrated layers, for US healthcare providers.
- Patient Access Plus Agent suite for healthcare providers that delivers eligibility verifications, benefit checks, patient pay estimates, and prior authorization approvals using AI agents, payer/clearinghouse connections, and human-in-the-loop specialists.
- Document Capture Plus AI-powered document classification and data extraction suite that captures patient data from faxes/scans and inputs it directly into EHR/EMR systems, backed by document capture experts.
- RCM Plus Revenue cycle management suite that maximizes reimbursements from A/R inventory and denied claims using AI, automation, predictive analytics, intelligent workflow management, and billing specialists.
- Revenue Cycle Agent Platform Multi-agent AI platform offering reasoning agents, execution agents, and human-in-the-loop workflows for revenue cycle challenges, with an agent catalog covering prior authorization, coding, denials, and patient access.
- Glidian Prior authorization automation offering specializing in the laboratory market, now operating under the Infinx brand and contributing to a combined 700,000 monthly patient access transactions.
- MedReceivables Advisor (MRA) Pathology billing, coding, and revenue cycle management service offering for pathology providers, including litigation support and payer contract reviews, now part of Infinx.
- Revenue Cycle Outsourcing Full-service end-to-end revenue cycle outsourcing for healthcare providers, covering patient access, coding, billing, denials management, and A/R recovery using Infinx's AI agents and onshore/offshore specialists.
- RCM Assessment Audit and advisory service where Infinx's revenue cycle experts review EHR systems and workflows and recommend optimizations to improve cash flow.
- Patient Scheduling Healthcare contact center service for patient appointment scheduling, reminders, and rescheduling, now augmented with Voxology AI conversational agents to automate scheduling and reduce hold times.
Companies that use Infinx
Customer profileNamed customers9 records
Segments9 records
Ideal customer profiles1 record
Infinx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration32 records
AI capability8 records
Feature11 records
Infinx partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- EpiccoreBi-directional EHR integration using HL7, FHIR, APIs. Epic is a registered trademark of Epic Systems Corporation. Infinx connects to Epic for eligibility verification, prior authorization, and other revenue cycle workflows.
- athenaHealthcoreBi-directional EHR integration with athenaHealth for patient access and revenue cycle management workflows.
- CernercoreBi-directional EHR integration with Cerner for patient scheduling, eligibility verification, and revenue cycle management.
- eClinicalWorkscoreBi-directional EHR integration with eClinicalWorks for patient access and revenue cycle management workflows.
- AllscriptscoreBi-directional EHR integration with Allscripts (Centricity) for patient access and revenue cycle management.
- NextGencoreBi-directional EHR integration with NextGen for patient access and revenue cycle management.
- GlidiancoreInfinx completed the acquisition of Glidian in March 2025, a company specializing in prior authorization automation for healthcare. Glidian's laboratory market expertise was combined with Infinx's AI-driven RCM platform. The merged entity processes approximately 700,000 patient access transactions per month. Both companies have built integrations with nationwide payers. Glidian operates under the Infinx brand.
- MedReceivables Advisor (MRA)coreInfinx acquired MedReceivables Advisor (MRA) in March 2025, a company specializing in pathology billing. The acquisition enhances Infinx's capabilities in pathology coding, billing, and revenue cycle management, and introduces new services such as litigation support and payer contract reviews. MRA operates under the Infinx brand.
- Strategic RadiologyminorStrategic radiology partnership providing access to radiology group networks for prior authorization and RCM services.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Infinx competitors and assessment
Company assessmentDirect peers
- Waystar: Waystar is a leading healthcare revenue cycle management cloud platform covering claims management, patient access, and analytics for hospitals and health systems — directly comparable to Infinx's Healthcare Revenue OS across patient access and back-end RCM workflows.
- R1 RCM: R1 RCM provides end-to-end revenue cycle management services and technology to large hospital systems and physician groups, including patient access, coding, and accounts receivable management — overlapping directly with Infinx's full-service RCM outsourcing and Patient Access Plus offerings.
- Experian Health: Experian Health offers eligibility verification, prior authorization, claims management, and identity management for healthcare providers, competing head-on with Infinx's Patient Access Plus and RCM Plus agent suites.
- Phreesia: Phreesia provides patient intake, eligibility, and prior authorization automation for ambulatory providers and health systems — overlapping with Infinx's Patient Access Plus, particularly eligibility verification and the Voxology AI-driven patient scheduling capability.
Emerging players
- AKASA: AKASA applies AI and machine learning to automate revenue cycle workflows for hospitals and health systems, including prior authorization, claims status, and denials management — a more AI-native, narrower competitor that targets the same autonomous-agent narrative as Infinx's Revenue Cycle Agent Platform.
- Cedar: Cedar provides AI-powered patient billing, engagement, and pre-visit financial clearance for healthcare providers — overlapping with Infinx's Patient Pay Estimate and Soft Patient Collections offerings, with a consumer-experience focus that complements rather than fully replaces enterprise RCM.
- Olive AI: Olive (now operating under different ownership after restructuring) built an AI automation platform for healthcare revenue cycle and supply chain workflows, directly comparable to Infinx's multi-agent Healthcare Revenue OS positioning, though with a narrower delivery footprint today.
Broad incumbents
- Availity: Availity operates one of the largest payer-provider connectivity networks in the US and offers revenue cycle management and prior authorization solutions — competing with Infinx at the payer-connection and clearinghouse layer while serving broader payer-side use cases.
- Optum (UnitedHealth Group): Optum's Revenue Cycle and Analytics Solutions serve payers and providers at massive scale, owning Change Healthcare infrastructure and integrated payer data — the dominant incumbent in healthcare RCM against which Infinx's enterprise field sales motion must compete.
- Health Catalyst: Health Catalyst provides data and analytics infrastructure for health systems, including revenue cycle analytics and population health — overlapping with Infinx's Patient Access Analytics and Revenue Cycle Analytics modules, though more focused on enterprise data warehousing than agentic automation.
Market position
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Infinx social profiles
Digital presenceInfinx compliance and trust
Trust signalCompliance4 records
Infinx financial estimates
Financial estimateRevenue estimate
Valuation estimate
Infinx leadership team
Management profileNumber of profiles
Profiles1 record
Infinx subsidiaries and ownership
Company hierarchySubsidiaries4 records
Infinx funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Infinx M&A and investment
M&A and investmentM&A4 records
Investments2 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Infinx
What does Infinx do?
Infinx provides an AI-powered healthcare revenue cycle management platform and managed services built on its proprietary Healthcare Revenue OS. It delivers Patient Access Plus (eligibility, benefits, patient pay estimates, prior authorization), Document Capture Plus (AI document processing), RCM Plus (A/R recovery and denials management), medical coding, and end-to-end RCM outsourcing to US healthcare providers through a hybrid SaaS-plus-services model with onshore and offshore delivery.
Is Infinx a public or private company?
Infinx is a private company. It is classified as venture growth investor backed and is currently operating.
When was Infinx founded?
Infinx was founded in 2016. It employs 11 to 50 people.
Where is Infinx based?
Infinx is headquartered in Cupertino, United States, in the North America region.
How does Infinx make money?
One revenue line is on record: revenue Cycle Management Services & SaaS Platform.
Who are Infinx's main competitors?
Direct peers on record are Waystar, R1 RCM, Experian Health and Phreesia. Emerging players are AKASA, Cedar and Olive AI. Broad incumbents are Availity, Optum (UnitedHealth Group) and Health Catalyst.
Does Infinx have an API?
Yes. Infinx integrates with healthcare systems through APIs, HL7, X12, RPA, and FHIR-ready standards. The platform offers bi-directional integration capabilities enabling submission and updates of prior authorization requests, eligibility verifications, and document data directly from provider EMR/EHR/PMS systems. Specific capabilities include automated case ingestion via HL7, APIs, or SFTP integrations with EMR systems.