Inway Systems

What Inway Systems does

Inway Systems GmbH is a German-headquartered Microsoft Dynamics 365 consulting and implementation partner founded in 2003 and based in Neu-Ulm, with additional offices in Cologne, Chemnitz, Berlin, Hamburg, and Kiel. The firm employs 100+ Microsoft-certified specialists and serves a base of 200+ customers, primarily in the German mid-market, spanning manufacturing, retail, automotive, and professional services verticals. Its delivery model centers on Business Central and Dynamics 365 Finance & Supply Chain implementations, augmented by a portfolio of proprietary add-ons including a Bank Automation Suite, DMS connectors, a DATEV accounting connector, a native Shopify Connector for Business Central, and an MCP Server for AI-powered ERP queries.

Inway monetizes through a combination of project-based consulting revenue, managed services, and recurring subscriptions on its proprietary add-ons (monthly list prices ranging from approximately €217 to €603+ per module). Through its Simply365 sub-brand, the firm offers fixed-price, pre-configured SMB implementations targeting sub-90-day time-to-value, broadening its addressable customer segment below the traditional mid-market. ISO 9001 certification and continuous Microsoft Solutions Partner status (held since 2003) underpin its compliance and channel positioning.

The firm has invested in Microsoft Copilot integration and autonomous agent deployment (Sales Order, Payables, and Purchase Order Agents) alongside Teams-based chatbot functionality, positioning itself to capture AI-readiness services demand within the Dynamics 365 installed base. Its competitive position rests on certified talent depth, regional delivery density across six German offices, and a productized add-on layer that generates incremental recurring revenue beyond core implementation services.

Name

Inway Systems

Legal name

Inway Systems GmbH

Website

https://inway.de

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Inway Systems is a German Microsoft Dynamics 365 implementation partner with 100+ certified specialists, six regional offices, and 200+ mid-market customers, delivering Business Central projects, proprietary add-ons, and Microsoft Copilot integration services across manufacturing, retail, and automotive verticals.

Ownership category

akta.pro rank

Product category

ERP and CRM Implementation Services

NAICS

Computer Systems Design Services (541512), Management Consulting Services (54161), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

akta.pro secondary industry

Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)

Keywords

• Microsoft Dynamics consulting
• ERP implementation services
• CRM implementation services
• Business Central partner
• Dynamics 365 add-ons

Headquarters

HQ city

Ulm

HQ country

Germany

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consulting Services: ERP and CRM consulting including implementation, optimization, and process consulting for Microsoft Dynamics 365 solutions. Includes free initial consultations and paid consulting packages.
2. Add-on Products: Proprietary add-ons for Dynamics 365 including Bank Automation Suite, document management connectors (DocuWare, ELO, Shareflex, SharePoint), DATEV interface, and Graphical Quotation Designer.
3. Training and Workshops: CRM training sessions for Dynamics 365 Sales and workshops for Business Central ranging from free starter workshops to specialized finance and project modules.
4. Support Services: Customer support and maintenance services for Dynamics AX and Dynamics 365 solutions, including agile customer support.
5. Simply365: Quick-start ERP/CRM implementation brand offering fixed-price packages for Business Central and Dynamics 365 Sales.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Inway Systems is a Microsoft Gold/Solutions Partner specializing in the consulting, implementation, customization, and support of Microsoft Dynamics 365 ERP and CRM solutions (Business Central, Finance, Supply Chain Management, Sales, Customer Service, Field Service, Commerce, Project Operations, Human Resources). In addition to implementation services, the firm sells proprietary add-on products (Bank Automation Suite, document management connectors for DocuWare/ELO/Shareflex/SharePoint, DATEV interface, Graphical Quotation Designer, ClickDimensions) and operates the Simply365 sub-brand for fixed-price, rapid SMB implementations.

Product overview

Inway Systems is a Microsoft Partner offering a comprehensive portfolio of Microsoft Dynamics 365 ERP and CRM solutions along with proprietary add-ons. The core offering centers on Microsoft Dynamics 365 Business Central (for small/mid-sized enterprises), Microsoft Dynamics 365 Finance & Supply Chain Management (for large/international enterprises), and Microsoft Dynamics 365 Sales/Customer Service (CRM). The product portfolio includes Simply365 as a sub-brand for quick-start implementations, plus Inway-developed add-ons including Bank Automation Suite for automated bank reconciliation, DMS connectors (DocuWare, ELO, Shareflex, SharePoint), DATEV connector, Graphical Quotation Designer, and ClickDimensions marketing automation. Add-ons are available for both Dynamics 365/AX and Business Central platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Simply365: A sub-brand offering quick and cost-effective implementation of Microsoft Business Central and Dynamics 365 Sales ERP and CRM solutions with fixed service packages at fixed prices without major project effort.

Products and services

• Microsoft Dynamics 365 Business Central Implementation Consulting, implementation, and support for Microsoft Dynamics 365 Business Central ERP for small and medium-sized enterprises, helping optimize business processes for intelligent decisions and accelerated growth.
• Microsoft Dynamics 365 Finance Implementation Consulting and implementation of Microsoft Dynamics 365 Finance ERP for mid-sized and large enterprises, providing framework for financial decisions, cost and risk reduction, and automated processes (Standard and Premium variants).
• Microsoft Dynamics 365 Supply Chain Management Implementation Implementation services for Microsoft Dynamics 365 Supply Chain Management ERP for large enterprises and mid-sized companies, optimizing planning, production, inventory, warehouse, and transport operations (Standard and Premium variants).
• Microsoft Dynamics 365 Sales Implementation CRM consulting and implementation services for Microsoft Dynamics 365 Sales, organizing and controlling professional digital sales activities (Professional, Enterprise, and Premium variants).
• Microsoft Dynamics 365 Customer Service Implementation Implementation services for Microsoft Dynamics 365 Customer Service solution that structures customer service workflows and documents inquiries, cases, and service processes (Professional, Enterprise, and Premium variants).
• Microsoft Dynamics 365 Field Service Implementation Implementation of Microsoft Dynamics 365 Field Service supporting technical field operations with digital scheduling, mobile workflows, and connected service processes from maintenance to repair.
• Microsoft Dynamics 365 Project Operations Implementation Implementation services for Microsoft Dynamics 365 Project Operations, an integrated solution for project-oriented companies helping fully and seamlessly map project lifecycles.
• Simply365 Inway Systems' sub-brand offering quick and cost-effective implementation of Microsoft Business Central and Dynamics 365 Sales ERP and CRM solutions with fixed service packages, fixed prices, and minimal project effort, targeting startups and SMBs.
• Bank Automation Suite Proprietary add-on for automated bank and accounts payable reconciliation on Microsoft Dynamics 365/AX that automatically processes bank statements and payment notices, delivering a 94% recognition rate and fully correct bookings. Available starting at €603.
• Dynamics 365 Connectors for Document Management Systems Proprietary connectors integrating Microsoft Dynamics 365 / AX and Business Central with DocuWare, ELO, Shareflex, and SharePoint document management systems for archiving and managing documents.
• Microsoft Dynamics 365 Connector for DATEV Proprietary interface between Microsoft Dynamics 365 Finance and DATEV year-end accounting software, enabling automated data exchange for German accounting compliance. Available starting at €221.50.
• Graphical Quotation Designer for Dynamics 365 / AX Proprietary add-on for Microsoft Dynamics 365 Finance & Supply Chain Management (and Dynamics AX) enabling graphical structuring and formatting of sales quotations with images and text.
• ClickDimensions Marketing Automation Proprietary add-on integrating social marketing, campaign automation, and email marketing into Microsoft Dynamics 365/CRM.
• ERP/CRM Consulting and Process Optimization Strategic consulting, ERP/CRM selection, process optimization, and digitalization advisory for Microsoft Dynamics 365, including free initial consultations for Business Central and Dynamics 365 Sales.
• Workshops and Training Structured workshops and training sessions for Microsoft Dynamics 365 Business Central (Starter, Basic, Individual, Finance, Project) and CRM Sales training, including Power BI training, ranging from free starter workshops to specialized paid modules.
• Customer Support and Maintenance Agile customer support and maintenance services for Microsoft Dynamics AX and Dynamics 365 customers via a dedicated Power Apps support portal.

Quantifiable outcome

• 94% recognition rate for automated bank reconciliation via Bank Automation Suite at Liqui Moly
• +2 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature12 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MicrosoftcoreStrategic or Co-development PartnerMicrosoft Partner since 2003 (first hour). Solutions Partner designation for Microsoft Dynamics 365. Deep expertise in Business Central, Finance & Supply Chain Management, Sales, Customer Service, Field Service, and Power Platform. Provides implementation, consulting, and support services.
• Simply365coreOthersInway's own brand for quick and cost-effective Microsoft ERP and CRM implementations (Business Central & Dynamics 365 Sales) with fixed service packages at fixed prices. Targets startups and SMBs with streamlined implementations.
• Niners ChemnitzminorOthersOfficial sponsor of Niners Chemnitz basketball team. Regional sports sponsorship supporting local sports and team spirit.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Avanade: Joint venture between Accenture and Microsoft — the largest global Microsoft-focused services provider. Competes with Inway on enterprise Dynamics 365 engagements with vastly greater scale, geographic reach, and broader Microsoft stack capabilities.
• NTT Data: Global IT services provider with a large Microsoft Business Applications practice serving enterprise customers worldwide. Competes with Inway on larger Dynamics 365 and Azure-enabled transformation projects in Germany.
• Allgeier SE: German IT consulting and software group with a Microsoft Dynamics practice alongside broader enterprise IT services. Larger and more diversified than Inway but competes for similar German enterprise Dynamics 365 engagements.
• Capgemini: Global consulting and digital transformation firm with a dedicated Microsoft Business Applications unit. Competes with Inway on enterprise-scale Dynamics 365, Business Central, and Power Platform engagements in Germany and globally.
• Bechtle AG: One of Europe's largest IT service providers with a significant Microsoft Dynamics practice. Operates broadly across hardware, cloud, and services with overlapping ERP/CRM implementation capability targeting German enterprise and mid-market customers.
• SVA System Vertrieb Alexander: German IT systems integrator with significant Microsoft practice spanning datacenter, cloud, and Dynamics 365 services. Larger and broader portfolio than Inway, but overlaps on Microsoft ERP/CRM implementation projects in German enterprise accounts.

Direct peers

• Orbis AG: German Microsoft partner and Dynamics 365 implementation specialist serving mid-market customers with consulting, customization, and managed services. Competes head-to-head with Inway for Business Central and Finance & SCM projects.
• COSMO CONSULT: Germany-headquartered Microsoft Dynamics 365 and Power Platform partner focused on Mittelstand digitalization. Closest direct competitor — same Microsoft partnership tier, similar customer profile, same geographic footprint, and overlapping vertical focus on manufacturing.
• KUMAVISION: One of the largest Microsoft Dynamics partners in the DACH region with deep ERP/CRM implementation expertise and proprietary industry solutions. Directly competes with Inway for mid-market Microsoft Dynamics 365 deals across German-speaking countries.

Regional players

• Prodware Group: European Microsoft Dynamics partner headquartered in France with significant DACH operations. Comparable Microsoft-first ERP/CRM portfolio and customer base, though primary geographic focus is on France and Benelux rather than Germany.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCJAQOOTEd2_jI07TCOITscg
• Facebookfacebook.com/InwaySystems
• LinkedInlinkedin.com/company/inway-systems
• Instagraminstagram.com/inwaysystems

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inway Systems