Catholic Health

What Catholic Health does

Catholic Health is a nonprofit Catholic healthcare system headquartered in Buffalo, New York, formed in 1998 through consolidation of hospitals, nursing homes, and clinics operated by religious orders, Catholic Charities, and the Diocese of Buffalo. Its member hospitals trace back to 1848, giving the system a 165+ year healing ministry. The system operates six acute-care hospitals (Mercy Hospital of Buffalo, Kenmore Mercy Hospital, Mount St. Mary's Hospital, Lockport Memorial Hospital, Sisters of Charity Hospital and its St. Joseph Campus), four skilled nursing facilities (Father Baker Manor, McAuley Residence, St. Catherine Labouré Health Care Center, Mercy Nursing Facility at OLV), a PACE/LIFE program for seniors, home care (Mercy Home Care of WNY and McAuley Seton Home Care), outpatient surgery centers, imaging and laboratory services, primary care, and a telehealth service (CH Care OnDemand). It serves the Western New York community with a stated 100,000+ annual emergency department visits and more than 75 locations.

The underlying technology stack is conventional healthcare IT: a MyChart patient portal (Epic-based) for scheduling, test results, bill payment, and provider communication, electronic medical records across the network, and a centralized quality measurement system under which 50+ specialists track more than 5,000 quality measures with public transparency — a claimed first among WNY systems. Specialized clinical technology includes VitalStim neuromuscular electrical stimulation for swallowing disorders, FDA-cleared hyperbaric oxygen therapy for wound healing, and advanced cardiac, stroke, and bariatric surgery capabilities, with Mercy Hospital holding the only Joint Commission Comprehensive Stroke Center designation in Western New York.

Catholic Health's revenue model is a mix of fee-for-service acute hospital care, transaction-based outpatient services, recurring daily-rate skilled nursing ($357-$567/night across facilities), capitated managed-services revenue through the PACE/LIFE program, and service-based home care revenue. Patients access services through physician referrals, walk-in appointments, emergency departments, and the MyChart portal. The payer mix centers on Medicare, Medicaid, BlueCross BlueShield of WNY, and other private insurers. Pricing is publicly disclosed for skilled nursing and other services; financial assistance is available through New York State programs. The system is governed by its own board under the Diocese of Buffalo, is not owned by or subsidiary to another entity, and has no venture, private equity, or public shareholders.

Name

Catholic Health

Legal name

Catholic Health

Website

https://chsbuffalo.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Catholic Health is a nonprofit Catholic healthcare system serving Western New York, operating six hospitals, 75+ outpatient and long-term care locations, home care, and a senior PACE/LIFE program with 10,000+ employees across the Buffalo region.

Ownership category

akta.pro rank

Product category

Integrated Healthcare System

NAICS

General Medical and Surgical Hospitals (6221), Nursing Care Facilities (Skilled Nursing Facilities) (623110), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing and Residential Care Facilities (623), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH), Nonprofit / Faith-Based CCRCs (HLADAEAC), Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Acute care hospitals
• Skilled nursing facilities
• Home health services
• Senior care services
• Outpatient medical services

Headquarters

HQ city

Buffalo

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Hospital Services Revenue: Acute care hospital services including emergency, critical care, surgeries, and specialty procedures at six network hospitals
2. Outpatient Services: Medical offices, imaging, laboratory, physical therapy, outpatient surgery centers across 75+ locations
3. Skilled Nursing and Long-Term Care: Skilled nursing facilities including Mercy Nursing Facility at OLV, St. Catherine Labouré, McAuley Residence, Father Baker Manor with daily rates
4. PACE/LIFE Program: Program of All-inclusive Care for the Elderly providing coordinated healthcare for Medicare/Medicaid eligible seniors at no copay
5. Home Care Services: Mercy Home Care of WNY providing in-home health aides and nursing services for over 35 years

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels6 records

Core offering

Catholic Health is an integrated nonprofit healthcare system operating six hospitals, over 75 locations, four skilled nursing facilities, home care services, outpatient clinics, and the LIFE PACE program across Western New York. The system delivers the full continuum of care from emergency and acute hospital services through outpatient specialty care, rehabilitation, home care, and long-term skilled nursing. Core offerings include cardiac, stroke, orthopedic, maternity, wound care, and senior services, with quality transparency as a differentiator.

Product overview

Catholic Health is a regional healthcare system formed in 1998 serving Western New York, operating six hospitals (Mercy Hospital of Buffalo, Kenmore Mercy Hospital, Mount St. Mary's Hospital, Lockport Memorial Hospital, Sisters of Charity Hospital, and St. Joseph Campus), a network of over 75 locations, multiple skilled nursing and senior care facilities (McAuley Residence, Father Baker Manor, St. Catherine Labouré Health Care Center, Mercy Nursing Facility at OLV), and community-based services. The portfolio includes acute-care hospitals, outpatient primary and specialty care centers, diagnostic imaging and laboratory services, home care, subacute rehabilitation, telehealth (CH Care OnDemand), and the LIFE/PACE program for seniors. A unified patient experience is delivered through the MyChart portal, while the network covers the full care continuum from emergency and critical care through long-term nursing and home-based services.

Differentiator

Problem solved

Functional benefit

Brands

• LIFE (Living Independently for Elders): Program of All-inclusive Care for the Elderly (PACE) providing comprehensive healthcare and social support for seniors aged 55+ who wish to continue living independently at home
• CH Care OnDemand
• MyChart

Products and services

• Mercy Hospital of Buffalo The flagship acute-care hospital of Catholic Health in Buffalo, NY, providing emergency, critical, and specialized medical services including cardiac care, orthopedics, stroke, and maternity. Includes the only Comprehensive Stroke Center in Western New York.
• Kenmore Mercy Hospital Acute-care hospital in Kenmore, NY, offering emergency, critical, and specialty services with national recognitions for orthopedic excellence including knee and hip replacements.
• Mount St. Mary's Hospital Hospital in Lewiston, NY, serving Niagara County with acute care, emergency services, Primary Stroke Center certification, and a network of outpatient facilities including the Lockport Memorial Hospital campus.
• Lockport Memorial Hospital State-of-the-art medical campus in Lockport, NY (campus of Mount St. Mary's Hospital), featuring full-service Emergency Department, comprehensive inpatient care, and modern diagnostic services including imaging, cardiac, and laboratory services for Niagara County residents.
• Sisters of Charity Hospital Historic acute-care hospital in Buffalo, NY (founded 1848), operating as a two-campus facility including the Main Street Campus and St. Joseph Campus, recognized for vascular care, gynecology, neurology, and bariatric surgery.
• St. Joseph Campus Cheektowaga-based hospital campus of Sisters of Charity Hospital, providing acute-care services to the eastern Buffalo area as the second campus of Sisters of Charity Hospital following the 2009 merger.
• LIFE (Living Independently for Elders) PACE Program Catholic Health's PACE (Program of All-Inclusive Care for the Elderly) offering coordinated medical and personal care, rehabilitation, social services, transportation, and medications for seniors 55+ who qualify for nursing-home-level care but wish to remain at home. Available to Erie County Medicare/Medicaid-eligible residents with no copay.
• Mercy Nursing Facility at OLV Eighty-four-bed nursing home at OLV Senior Neighborhood with household-model design and all-private rooms, providing skilled nursing and rehabilitation. Consistently top-tier rankings include NY State Top Performing Nursing Home, CMS Five-Star Rating, and Providigm Embracing Quality Award every year since 2014.
• McAuley Residence Subacute rehabilitation and skilled nursing facility on the Kenmore Mercy Hospital campus in Kenmore, NY, nationally ranked in the top 10% for resident satisfaction and HealthStream QAPI Accredited. Private rooms at $540/night and semi-private at $514/night.
• Father Baker Manor One-hundred-sixty-bed residential nursing and subacute rehabilitation facility in Orchard Park, NY, dedicated to Monsignor Nelson Baker. Deluxe rooms at $567/night, private at $544/night, semi-private at $518/night.
• St. Catherine Labouré Health Care Center Skilled nursing and subacute rehabilitation facility on the Sisters of Charity Hospital campus in Buffalo, providing care for complex medical conditions, dementia, and long-term rehabilitation. Private rooms at $373/night, semi-private at $357/night.
• CH Care OnDemand Virtual care/telehealth service offering on-demand medical consultations for patients, enabling remote access to healthcare providers from anywhere.
• MyChart Patient Portal Secure online patient portal enabling appointment scheduling, access to test results, provider communication, prescription refills, bill payment, and medical records management.
• Home Care Services (Mercy Home Care of WNY) Catholic Health home care services including skilled nursing, home health aides, and therapy services across Western New York. Mercy Home Care of WNY has provided daily living assistance and home health care for over 35 years.
• Physical Therapy & Rehabilitation Services Comprehensive outpatient and inpatient physical therapy and rehabilitation program across multiple Western New York locations, including cardiac rehab, stroke neuro-rehab, sports medicine, aquatic therapy, and subacute rehab.
• Wound Care & Hyperbaric Medicine Advanced wound healing centers offering hyperbaric oxygen therapy, debridement, individualized dressing management, and limb preservation, staffed by Western New York's only full-time American Board of Wound Medicine and Surgery certified physicians.
• Imaging Services Comprehensive screening and diagnostic imaging services including X-ray, ultrasound, CT, MRI, mammography, and nuclear medicine across multiple Western New York locations, with American College of Radiology accreditations.
• Laboratory Services Local laboratory testing with same-day results, offering blood draw and clinical lab services at dozens of locations throughout Western New York.
• Primary Care Centers Network of primary care and multispecialty outpatient centers including Mercy Comprehensive Care Center, Ken-Ton FamilyCare Center, St. Vincent Health Center, and others providing primary care, pediatrics, orthopedics, podiatry, mammography, and specialty services.
• Cardiac Care Cardiac care program including diagnostic, interventional, and surgical services with recognition as a Blue Distinction Center for Cardiac Care, U.S. News High Performing designations, and Society of Thoracic Surgeons Three-Star Rating.
• Orthopedic Care Orthopedic services including joint replacement, sports medicine, and rehabilitation with national awards and U.S. News High Performing designations for knee and hip replacements at Kenmore Mercy Hospital.
• Women's Services Obstetrics and gynecology services including prenatal care, labor and delivery, maternal-fetal medicine, gynecologic surgery, and mammography at multiple locations with U.S. News High Performing Maternity Care and Blue Distinction Center Plus designations.

Quantifiable outcome

• 100,000+ emergency patients annually
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Public Partnerships LLC (PPL)coreChannel Partner/ Reseller/ Distributor · 1 August 2025CDPAP (Consumer Directed Personal Assistance Services) fiscal intermediary partnership for New York State, transitioning to PPL as the sole statewide fiscal intermediary.
• Buffalo Medical GroupcoreStrategic or Co-development Partner · 1 January 2023Catholic Health and Buffalo Medical Group advancing oncology program through collaborative care coordination and shared expertise in cancer treatment and research.
• UB Institute for Person-Centered CareminorStrategic or Co-development Partner · 1 January 2018Mercy Nursing Facility at OLV participates in UB Institute for Person-Centered Care organization designed to provide better delivery of services to frail and vulnerable people, particularly the elderly.
• Partners In RehabcoreStrategic or Co-development Partner · 1 January 2009Catholic Health wound care centers work in partnership with Partners In Rehab to ensure quality wound repair and recovery services.

Scale indicators6 records

Recent moves8 records

Expansion highlights3 records

Broad incumbents

• Ascension Health: Ascension is one of the largest Catholic nonprofit health systems in the United States, operating 140+ hospitals across 19 states. It shares the same faith-based sponsor model, multi-site acute care delivery, and commitment to community benefit that defines Catholic Health's operating philosophy.
• Trinity Health: Trinity Health is one of the largest Catholic health systems in the U.S., operating 88+ hospitals across multiple states. It shares Catholic Health's faith-based operating model, governance by religious sponsors, and integrated care delivery approach, though at much greater national scale.
• AdventHealth:
• UPMC: UPMC is a large integrated payer-provider system serving western Pennsylvania and adjacent New York markets. It competes with Catholic Health on tertiary referrals from Western New York and shares the integrated delivery model combining hospitals, long-term care, home health, and insurance.
• Bon Secours Mercy Health: Bon Secours Mercy Health is a large Catholic health system formed from the merger of Bon Secours Health System and Mercy Health, operating across the eastern and midwestern U.S. It is directly comparable to Catholic Health given shared Catholic identity, multi-state acute care plus post-acute portfolio, and similar community-hospital model.

Direct peers

• Kaleida Health: Kaleida Health is the largest competing health system in Western New York, operating Buffalo General Medical Center, Millard Fillmore Suburban Hospital, and other facilities across the same geography as Catholic Health, directly competing for inpatient, outpatient, and specialty patients in the region.

Regional players

• Rochester Regional Health: Rochester Regional Health is an integrated health system serving the greater Rochester, NY region with multiple hospitals, long-term care, and ambulatory services. While operating in a different New York geography, it matches Catholic Health's mix of acute care, skilled nursing, and home/community-based services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/chsbuffalo

Compliance34 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Catholic Health