Optimal Health Care

What Optimal Health Care does

Optimal Health Care, operating under the parent name Optimal Group, Inc., is a Maryland-based, privately held human services company founded in 2008 in Washington County and now organized through two wholly-owned subsidiaries, Optimal Case Management Inc. and Optimal Biometrics Inc. Its core function is delivering Maryland Developmental Disabilities Administration (DDA) Coordination of Community Services (CCS) across all 23 Maryland counties, supported by a structured six-step case management process (Screening, Assessment, Plan Development, Plan Implementation, Monitoring & Follow-up, Plan Evaluation & Update) and a 24/7 on-call service. The portfolio also includes Medicare-approved home health care in Washington County, free Information and Resource Services statewide, behavioral health supports, housing and residential services, transitional youth services, personal support services, and fingerprinting services in Western Maryland and on the Eastern Shore.

The business model is primarily managed-services revenue funded by Maryland DDA and related Medicaid waiver programs, including self-directed services and the Low Intensity Support Services (LISS) funding mechanism, with a small ancillary fingerprinting business and Medicare home health revenue. The company is founder/family-led under President & CEO Jacob Minang, PhD, and Senior Vice President Dyllis Minang, RN, BSN, MS, PhD, with an executive bench that includes SVPs for Community Services, Population Health, and a CIO, plus Directors for Case Management, Clinical Services, Finance, Marketing & Business Development, Training & Education, and Quality Assurance. Technology consists of an internal intranet and a support portal; no proprietary platform, AI/ML capability, patents, or external funding is disclosed, and there is no evidence of institutional investor or M&A activity. Customer relationships are built on long-term, person-centered case management with DDA-eligible individuals and their families, while the economic concentration sits with a single state payer, which is the defining structural feature of the business.

Name

Optimal Health Care

Legal name

Optimal Health Care Inc.

Website

https://ohc-inc.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Optimal Health Care is a Maryland-based, privately held human services company that delivers DDA-funded case management across all 23 Maryland counties, along with home health, behavioral, housing, residential, and fingerprinting services for individuals with developmental disabilities and their families.

Ownership category

akta.pro rank

Product category

Developmental Disability Case Management & Human Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM)

akta.pro secondary industry

Skilled Home Health Therapy Services (PT/OT/SLP) (HLADAFAE)

Keywords

• Developmental disability case management
• Home health care services
• DDA coordination services
• Fingerprinting services
• Community resource coordination

Headquarters

HQ city

Hagerstown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. DDA Funded Case Management Services: Coordinates community services funded by Maryland Developmental Disabilities Administration (DDA). Services include eligibility assessment, individualized person-centered planning, referrals, transitioning youth services, transition coordination from institutions, obtaining funding, and monitoring. Operates as a CCS (Coordinator of Community Services) agency.
2. Home Health Care Services: Medicare approved nursing visits and home health services provided in Washington County, Maryland. Original service line when company was founded in 2008.
3. DDA Waiver Funded Services: Services funded through DDA waivers including residential/personal support services, day/employment services, and support services. Self-directed services allow participants to control their budget for purchase of services and supports.
4. Low Intensity Support Services (LISS): DDA distributes LISS funding twice during fiscal year, granting up to $2,000 for eligible services and items through Random Selection Process.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Optimal Health Care delivers DDA-funded Coordination of Community Services (CCS) case management for individuals with developmental disabilities across all 23 Maryland counties, plus home health care (Medicare-approved nursing visits in Washington County), fingerprinting services in Western Maryland and the Eastern Shore, and free Information and Resource Services statewide. Supporting sub-services include behavioral health, housing supports, residential services, personal support, transitional youth services, and forensic/court-involved transition coordination.

Product overview

Optimal Health Care (Optimal Group, Inc.) is a human services company offering a portfolio of coordinated care services for people with developmental disabilities and their families. The core offerings include Case Management/Coordination of Community Services (CCS), Information and Resource Services, Home Health Care, and Fingerprinting Services. The company provides sub-services including Behavioral Health, Housing Supports, Residential Services, Medical Assistance Eligibility, Personal Support Services, Transitional Youth Services, and Forensic/Court Involved Services. Services are delivered through a 6-step case management process across all 23 Maryland counties, with the company motto 'Serving with Compassion' defining its person-centered approach.

Differentiator

Problem solved

Functional benefit

Brands

• Optimal Case Management: Case management services supporting people with developmental disabilities and their families.
• Optimal Biometrics

Products and services

• Optimal Case Management (DDA Coordination of Community Services) Case management services supporting people with developmental disabilities and their families. As a Coordinator of Community Services (CCS), Optimal helps eligible individuals create person-centered plans, set goals, and access DDA-funded services through a six-step process (Screening, Assessment, Plan Development, Plan Implementation, Monitoring & Follow-up, Plan Evaluation & Update) across all 23 Maryland counties.
• Information and Resource Services No-cost service providing Medicare-approved nursing visit information, home health information, assistance with benefits applications (including Medicaid), and connections to community resources for individuals and families throughout Maryland. Specialists link individuals to supports at no charge.
• Home Health Care High-quality home health care services provided by a multidisciplinary team of healthcare professionals, including Medicare-approved skilled nursing visits, delivered in Washington County, Maryland. The original service line at company founding in 2008.
• Fingerprinting Services (Optimal Biometrics) Fingerprinting services for individuals, events, or businesses, delivered by Optimal Biometrics (a wholly owned subsidiary) in Western Maryland and on the Eastern Shore.
• Behavioral Health Services Positive behavior interventions for individuals with developmental disabilities, including behavioral assessments, behavior intervention plans, behavioral consultation, mobile crisis intervention, and behavioral respite services.
• Housing Supports Coordination of quality, affordable, accessible housing for people with disabilities, including housing information and assistance, housing transition services, and tenancy sustaining services.
• Residential Services Community living-group home services providing skills development for activities of daily living, transportation, nursing support, and personal care assistance.
• Medical Assistance Eligibility Services Assistance with Medicaid applications and ensuring timely Medicaid eligibility reassessments for eligible individuals.
• Personal Support Services Habilitative services assisting people in their own or family homes with acquiring skills for personal independence, including in-home skills development, community integration, and enhanced personal supports.
• Transitional Youth Services Services supporting young people transitioning from school to adult services, including assistance with waiver applications and coordination with the DDA for students age 21 and older.
• Forensic / Court-Involved Transition Services Transition coordination services for people actively transitioning from institutions (State Residential Centers, nursing facilities, SETT Programs) to community-based programming, including coordination of court-ordered services.
• Low Intensity Support Services (LISS) DDA-funded Low Intensity Support Services (LISS) providing eligible individuals with up to $2,000 in services and items per fiscal year distribution cycle, awarded through a Random Selection Process.
• Self-Directed Services (Support Broker / Fiscal Management) Self-directed services in which DDA waiver participants control their own budget for the purchase of services and supports, with Optimal providing support broker and fiscal management services.

Quantifiable outcome

• Staff responds to inquiries within 72 hours of submission
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• SEEC: Maryland-based nonprofit providing community-based services for adults with intellectual and developmental disabilities, including case management, day, employment, and residential supports. Directly comparable as a Maryland DD services peer with similar DDA-funded programs.
• Chimes International: Operates a broad portfolio of services for people with intellectual and developmental disabilities and behavioral health needs, including case management, residential, day, and employment programs. Comparable to Optimal's integrated DD/behavioral health service stack.
• RHA Health Services: Multi-state provider of behavioral health, intellectual/developmental disability, and substance use services including case management and residential programs. Comparable to Optimal in DD/MH integrated service delivery and Medicaid reimbursement model.
• Community Options: National nonprofit operating community-based residential, employment, and case management services for people with developmental disabilities. Comparable to Optimal in DD service mix and Medicaid waiver funding model, though at larger geographic scale.
• The Arc Maryland: Statewide DD advocacy and services organization serving individuals with intellectual and developmental disabilities in Maryland. Comparable as a Maryland-anchored DD services and family support provider with similar DDA funding exposure.
• Penn-Mar Human Services: Provides community-based services for people with intellectual and developmental disabilities across Maryland and Pennsylvania. Highly comparable to Optimal as a regional DD services agency offering case management, residential, day, and employment supports.

Broad incumbents

• Amedisys: National home health and hospice provider with significant Medicare-certified home health operations. Comparable as a home health peer to Optimal's Medicare-approved nursing visits line, though at enterprise scale across many states.
• Help at Home: Multi-state personal care services provider focused on Medicaid waiver-funded home and community-based services for individuals with disabilities and aging populations. Comparable to Optimal's personal support and community-based DD services lines at much larger scale.
• BrightSpring Health Services: Diversified home and community-based services platform serving complex populations including IDD, behavioral health, and aging through Medicaid waiver programs. Comparable to Optimal's IDD waiver-funded case management, personal support, and behavioral services portfolio.
• Bayada Home Health Care: Large national home health and personal care services provider offering skilled nursing, therapy, and pediatric/adult home care. Comparable to Optimal's original Washington County home health line, though Bayada operates at much larger scale and broader geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/optimalinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Optimal Health Care