expedium
expEDIum (iTech Workshop Private Limited) is a Bangalore-headquartered healthcare IT vendor selling cloud-based HIPAA-compliant medical billing, EHR, RCM, and patient payment software to US hospitals, specialty practices, public health clinics, EMS agencies, and billing service bureaus.
- Company typePrivate
- Founded2013
- HeadquartersBangalore, India
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What expedium does
expEDIum, the trade name of iTech Workshop Private Limited (dba expEDIum since December 1, 2023), is a privately held healthcare IT company that builds and sells cloud-based, HIPAA-compliant medical billing, practice management, electronic health record, and patient payment software to US healthcare providers. The company, headquartered in Bangalore, India with US customer support and cloud infrastructure hosted on GCP, AWS, and Microsoft Azure within the mainland United States, serves hospitals, medical practices and specialty clinics (with particular depth in public health, gastroenterology, EMS/ambulance, behavioral health, and ASCs), billing service bureaus, IPAs, MSOs, and telehealth providers. Its platform spans the full revenue cycle: insurance eligibility verification (via Exchange EDI clearinghouse), electronic and paper claim submission (CMS-1500 and UB-04), real-time claim status inquiry, patient payment processing (InstaPay and Direct Pay through InstaMed/JPMorgan, BillFlash, and Stripe), patient engagement (Patient Connect), EHR (Office EHR), and 100+ reporting templates, with specialized features such as NEMSIS V3.4.0 support and sliding-fee-schedule annual cap tracking for public health clinics.
The business model combines monthly SaaS subscriptions, usage-based claim pricing, percentage-of-collection and FTE-based RCM services, and per-transaction fees (claim status inquiries, eligibility verifications, payment processing), reaching customers through direct enterprise field sales, a 60-day product-led free trial, a reseller/affiliate program, white-labeling for partners, and EHR integration partners. Reported scale metrics include 1.6M+ claims and $275M+ in claim charges processed over the trailing twelve months, 7.4M+ HIPAA transactions, 820K+ eligibility verifications, 11,000+ users, and 3,000+ providers across 29+ US states; an alternative source cites 250+ clinics and hospitals, 2,100+ providers, 7,000+ users, and 100+ public health clinics in 100 counties across 20+ states. Strategic priorities in 2023–2024 include a multi-product platform expansion (Office EHR, InstaPay), vertical deepening in gastroenterology ASCs via an RCM partnership with EllipseIntel, and preparation for FHIR interoperability.
expedium firmographics
Firmographics- Name
- expedium
- Legal name
- iTech Workshop Private Limited
- Website
- https://expedium.net
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- expEDIum (iTech Workshop Private Limited) is a Bangalore-headquartered healthcare IT vendor selling cloud-based HIPAA-compliant medical billing, EHR, RCM, and patient payment software to US hospitals, specialty practices, public health clinics, EMS agencies, and billing service bureaus.
- Ownership category
- akta.pro rank
expedium industry classification
Industry- Product category
- Healthcare Medical Billing & Revenue Cycle Management Software
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)
- akta.pro secondary industries
- Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment) (HLACABAK), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
Keywords
Where expedium is headquartered
LocationHeadquarters
- HQ city
- Bangalore
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
expedium business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Medical Billing Software Subscription: Monthly subscription model for expEDIum Medical Billing software, providing access to the full platform including EHR integration, claims processing, and reporting modules.
- Claim-Based Pricing: Flexible claim-based pricing option in addition to monthly subscription, allowing practices to choose pricing model that fits their business needs.
- RCM Services - Percentage Based: Percentage-based pricing tied to total revenue collection, can be bundled with EHR and PMS/Medical Billing software subscription.
- RCM Services - FTE Based: Full-time equivalent (FTE) based personnel pricing for RCM services.
- Transaction Fees: Per-transaction fees apply to Claim Status Inquiries and Insurance Eligibility Verifications when performed from expEDIum suite of products.
- InstaPay Fees: Monthly fee per clinic plus per transaction fee for expEDIum InstaPay payment processing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly Subscription Plan |
| Usage-based | Pay-as-you-go | Claim-Based Pricing |
| Subscription | Monthly | RCM Services - Percentage Based |
| Other | Monthly | RCM Services - FTE Based |
| Transaction based/ take rate | Monthly | InstaPay Payment Processing |
| Freemium | Pay-as-you-go | 60-Day Free Trial |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
expedium product offering
Product offeringCore offering
expEDIum (operated by iTech Workshop Private Limited, dba expEDIum) provides cloud-based, HIPAA-compliant medical billing and practice management software, an integrated Office EHR, patient payment portal (InstaPay), patient engagement (Patient Connect), and outsourced Revenue Cycle Management services. The platform automates the full medical billing lifecycle — insurance eligibility verification, electronic and paper claim submission (CMS-1500 and UB-04), claim status inquiry, denial management, and reporting — with specialty-agnostic support and deep specialization in public health, EMS/Ambulance, GI, and behavioral health billing.
Product overview
expEDIum offers a unified healthcare IT platform consisting of five core products: expEDIum Medical Billing (eMB) as the primary practice management and billing solution, expEDIum Office EHR as the cloud-based electronic health record system, expEDIum InstaPay as the patient payment portal, expEDIum Patient Connect (ePC) as the integrated patient engagement module, and expEDIum RCM Services as outsourced revenue cycle management. The platform supports the full billing lifecycle from eligibility verification and claim submission through payment posting and reporting. Specialized solutions address EMS/Ambulance, Mental Health, and Public Health clinics. Add-on modules include Direct Pay, Claim Status Inquiry, and comprehensive reporting. The system integrates with Exchange EDI for clearinghouse services, InstaMed/BillFlash/Stripe for payment processing, and supports standard healthcare formats including HL7, 837P, NEMSIS, and upcoming FHIR. The company (iTech Workshop Private Ltd, dba expEDIum) operates from Bangalore, India with US presence, processing over 1.6M claims annually for 3,000+ providers across 11,000+ users.
Differentiator
Problem solved
Functional benefit
Products and services
- expEDIum Medical Billing (eMB) HIPAA-compliant, web-based medical billing and practice management software that automates medical billing, supports electronic and paper claims (CMS-1500 and UB-04), insurance eligibility verification, claim status inquiry, and reporting. Specialty agnostic, serving hospitals, IPAs, MSOs, billing service bureaus, public health clinics, telehealth providers, and EMS/ambulance agencies.
- expEDIum Office EHR User-friendly, secure, cloud-based configurable electronic health record solution that streamlines clinical workflow, manages patient records, and improves patient care, with built-in integration to Patient Connect (ePC) for appointment reminders, insurance verification, patient statements, and two-way communication.
- expEDIum InstaPay Secure patient payment portal enabling online bill payments in real time. Patients access via a secure portal using a Customer ID from the expEDIum patient statement, enter credit/debit card details, and complete transactions, processed through the PCI-DSS certified expEDIum Pay module.
- expEDIum Patient Connect (ePC) Built-in patient engagement solution that works directly within expEDIum Office EHR, enabling automated appointment reminders via SMS or call, confirmations, real-time communication, insurance verification, patient statements, and secure patient portal access with one-click login.
- expEDIum Revenue Cycle Management (RCM) Services Outsourced Revenue Cycle Management services that help healthcare practices increase revenue collections and save costs, supporting both inpatient and outpatient claims (CMS-1500 and UB-04). Specializes in Gastroenterology, Anaesthesia, Pathology, Cardiology, and Ambulance/EMS billing, with A/R calling, 60+ ready-made reports, and flexible pricing (percentage-of-revenue or FTE model).
- expEDIum Direct Pay PCI-DSS certified standalone payment service application that routes online payment transactions from the Patient Ledger through the InstaMed gateway. Processes all credit card types, supports saving multiple card details, enables real-time payments, and generates single receipts for multiple transactions.
- Claim Status Inquiry (CSI) Real-time claim status inquiry feature enabling billers to check status of aging and denied claims. Supports single and bulk inquiry processing, integrates with Exchange EDI clearinghouse for payer responses, uses color-coded responses to help identify denials, and is subject to per-transaction fees.
- Insurance Eligibility Verification (IEV) Real-time and batch verification of patient insurance eligibility, seamlessly checking insurance details and connecting to hundreds of payers including Medicare and Medicaid, available through the Exchange EDI clearinghouse integration.
- expEDIum Reports Robust reporting module offering over 100 types of reports covering Claims Reports, Aging Reports, A/R reports, Practice Analysis, and more, supporting daily, weekly, monthly, ad-hoc, and customized reports, and available for clinics as part of RCM Services.
- White Labeling Solution White-label offering that allows partners to customize and brand expEDIum products with their own identity, enabling healthcare IT companies, billing firms, and specialty practices to offer EHR and billing solutions under their own brand.
- EMS Billing Solution Specialized medical billing solution for Emergency Medical Services and ambulance agencies. Supports NEMSIS V3.4.0 and earlier versions for electronic Patient Care Reporting (ePCR) data, integrates with ePCR solutions via Web APIs/SOAP APIs or RESTful APIs, and converts NEMSIS data to standard X12N 837P claim format.
- Mental Health Billing Solution Specialized billing solution for behavioral health and mental health practices. Supports counseling, rehab, and behavioral therapy practices, and automates practice and billing workflow with integrated EHR and PMS.
- Public Health Billing Solution Specialized billing solution for public health clinics, including the Annual Amount Cap feature for sliding fee schedule programs to track patient payment caps based on annual income, and supporting state-specific reporting requirements.
Quantifiable outcome
- Processed 1.6M+ total claims over 12 trailing months
- +7 more outcomes
Companies that use expedium
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles4 records
expedium technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature10 records
expedium partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and flagship.
- Exchange EDIcoreExchange EDI serves as expEDIum's preferred clearinghouse for performing Claim Status Inquiries and Insurance Eligibility Verifications. Exchange EDI is a leader in the Healthcare Network connecting providers, payers, and patients with healthcare EDI needs, processing over several million transactions annually across the United States.
- InstaMed (JP Morgan)coreInstaMed, a JP Morgan company, is the payment gateway partner for expEDIum InstaPay. It is recognized as a PCI Level One v3.0+ Service Provider and PCI Validated for P2PE v2.0, providing the highest level of security for stored and processed payment card data in healthcare.
- EllipseIntelflagshipRCM Services partnership with EllipseIntel specifically targeting the Gastroenterology ASC market. This strategic partnership was announced to provide specialized RCM solutions for GI ambulatory surgery centers.
- BillFlashcoreBillFlash partnership for patient statement creation and distribution, enabling electronic and paper patient statements for healthcare providers.
Scale indicators15 records
Recent moves7 records
Expansion highlights6 records
expedium competitors and assessment
Company assessmentDirect peers
- athenahealth: Large US-based cloud EHR, medical billing and RCM platform serving physician practices and health systems. Direct competitor to expEDIum's medical billing + EHR + RCM stack with overlapping SaaS delivery model, eligibility verification, and claim-status workflows.
- Tebra (formerly Kareo): Cloud-based EHR, practice management and medical billing software targeted at small and mid-sized US practices. Closely mirrors expEDIum's SMB-focused billing + EHR proposition and includes its own patient engagement and payments modules.
- DrChrono: Cloud-based EHR and practice management platform with built-in medical billing, patient portal and RCM services for small practices and specialty groups. Direct peer in feature scope and target buyer.
- AdvancedMD: Cloud EHR, practice management, medical billing and outsourced RCM suite for small and mid-sized practices. Competes head-to-head with expEDIum on subscription-based billing software plus percentage-based RCM services.
- eClinicalWorks: Major US vendor of ambulatory EHR, practice management and medical billing software with RCM services. Direct competitor across hospitals, clinics and ambulatory specialties, with comparable claims and eligibility functionality.
- Practice Fusion (Veradigm): Cloud-based EHR and medical billing solution widely used by independent physician practices in the US. Competes with expEDIum in the SMB practice billing software market.
- Office Ally: Healthcare clearinghouse and practice management/medical billing software provider. Already listed as a partner of expEDIum, but its own EHR-adjacent billing tools make it a direct competitor as well.
Broad incumbents
- NextGen Healthcare: Larger, established EHR, practice management and RCM vendor serving ambulatory and specialty practices. Overlaps with expEDIum's billing + EHR offering but at significantly greater scale and with a broader portfolio.
- Waystar: Enterprise healthcare revenue cycle management platform covering claims management, eligibility verification and patient payments. Operates at a much larger scale than expEDIum and competes on the same core RCM workflows but with a focus on larger providers and systems.
Emerging players
- Patagonia Health: EHR vendor focused on behavioral health, public health and tribal health agencies. Listed as an integration partner of expEDIum but also a competitor in the same public health clinic buyer segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
expedium social profiles
Digital presenceexpedium compliance and trust
Trust signalCompliance2 records
expedium financial estimates
Financial estimateRevenue estimate
Valuation estimate
expedium leadership team
Management profileNumber of profiles
Profiles2 records
expedium funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
expedium M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about expedium
What does expedium do?
expEDIum (operated by iTech Workshop Private Limited, dba expEDIum) provides cloud-based, HIPAA-compliant medical billing and practice management software, an integrated Office EHR, patient payment portal (InstaPay), patient engagement (Patient Connect), and outsourced Revenue Cycle Management services. The platform automates the full medical billing lifecycle — insurance eligibility verification, electronic and paper claim submission (CMS-1500 and UB-04), claim status inquiry, denial management, and reporting — with specialty-agnostic support and deep specialization in public health, EMS/Ambulance, GI, and behavioral health billing.
Is expedium a public or private company?
expedium is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was expedium founded?
expedium was founded in 2013. It employs 51 to 100 people.
Where is expedium based?
expedium is headquartered in Bangalore, India, in the Asia region.
How does expedium make money?
Six revenue lines are on record. Medical Billing Software Subscription is the primary driver. The others are claim-Based Pricing, RCM Services - Percentage Based, RCM Services - FTE Based, transaction Fees and instaPay Fees.
Who are expedium's main competitors?
Direct peers on record are athenahealth, Tebra (formerly Kareo), DrChrono, AdvancedMD, eClinicalWorks, Practice Fusion (Veradigm) and Office Ally. Broad incumbents are NextGen Healthcare and Waystar. Patagonia Health is listed as an emerging player.
Does expedium have an API?
Yes. expEDIum supports REST APIs for patient/claim-related data exchange, and screen-based Web API integration for EMR/EHR connectivity. Standard file formats supported include XML, JSON, CSV. Healthcare standards supported include HL7, 837P, NEMSIS. FHIR support is planned for future release. There is a per-transaction fee for Claim Status Inquiries and Insurance Eligibility Verifications when performed through the API.
What industry is expedium in?
expedium's product category is Healthcare Medical Billing & Revenue Cycle Management Software. Its primary akta.pro industry code is HLALABAM, Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs), with a secondary code of HLACABAK, Payer-Provider Data Exchange (X12, prior auth, claims/clinical attachment). Its NAICS code is 524292 and its SIC code is 7372.