What Teltex does

Teltex, Inc. is a privately held, Missouri-incorporated distributor of assistive technology products headquartered at 1081 W Innovation Dr., Kearney, Missouri. Founded in 1997 as a TTY repair facility, the company evolved into one of the top national distributors of equipment for the Deaf and Hard of Hearing community, operating a BigCommerce-powered direct-to-consumer e-commerce storefront at teltex.com. It distributes products from over 80 third-party brands—including Clarity, Serene Innovations, Sonic Alert, ClearSounds, Conversor, Bellman & Symfon, and Williams Sound—across categories such as alerting systems, amplified and caption telephones, TTYs, personal listening devices, FM and loop systems, vision products, vibrating clocks and watches, speech and mobility aids, SmartHome products, and mobile device accessories. Teltex also operates the iAccessibility sub-brand and a State Program Hub that routes customers to state-funded assistive technology programs.

The company's business model combines one-time product resale at unit prices ranging from approximately $4 (batteries) to $999 (Guided Hands Bundle), optional paid extended warranties, and professional repair services for the equipment it sells. It positions itself as a national service center and one of the only U.S. distributors that services every item it sells, supported by free lifetime tech support staffed by personnel with hands-on product experience, a 30-day Happiness Guarantee return policy, and a free print catalog option for offline-oriented customers. Marketing is conducted through owned digital channels—its e-commerce site, email newsletter, Facebook and Twitter accounts, and downloadable product resources—and the customer base is fragmented across individual end users in the Deaf/Hard of Hearing, Visually Impaired, and Mobility-Limited segments, with the headcount reported at 11–50 employees.

Teltex's technology infrastructure is a conventional BigCommerce storefront with account registration, wish lists, order tracking, and shipping calculation at checkout; the firm holds no patents, has no disclosed AI/ML capabilities, no API, no mobile app, and no external funding events. Revenue is not publicly disclosed, the company is founder/management-owned with no parent, subsidiary, or investor structure indicated, and operating geography is limited to the United States.

Name

Teltex

Legal name

Teltex, Inc.

Website

https://teltex.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Teltex, Inc. is a private U.S. distributor founded in 1997 that sells assistive technology products from 80+ brands and provides in-house repair services to Deaf, Hard of Hearing, visually impaired, and mobility-limited consumers through a direct-to-consumer e-commerce platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Kearney

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Product Sales: Teltex generates revenue through the direct sale of assistive technology products including alerting systems, amplified telephones, TTYs, caption phones, personal listening devices, vision products, and related accessories. Products are sold at fixed retail prices through their e-commerce platform.
2. Equipment Repair Services: As a national service center, Teltex provides repair services for the equipment they sell. This includes TTY repair, telephone equipment repair, and notification system servicing for the Deaf and Hard of Hearing community.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Teltex distributes and sells assistive technology products for the Deaf and Hard of Hearing community, including amplified telephones, TTYs, caption phones, alerting systems (doorbell signalers, smoke/CO detectors, weather alerts), personal listening devices, FM and loop systems, vibrating alarm clocks and watches, vision products, smart home devices, mobility aids, and mobile device accessories from more than 80 brands. As a national service center, Teltex also provides equipment repair services for the products it sells and offers free lifetime technical support.

Product overview

Teltex is an assistive technology distributor that began as a TTY repair facility in 1997. The company operates as a multi-product/multi-brand distributor offering an extensive portfolio of equipment for the Deaf and Hard of Hearing community. Their product portfolio spans Alerting Systems (smoke/fire/CO detectors, doorbell/telephone signalers, weather alerts), Telephones & Accessories (amplified corded/cordless phones, TTYs, caption phones), Personal Listening devices (TV hearing systems like the Serene TV SoundBox BT200), FM & Loop Systems, Vision Products, Vibrating Clocks & Watches, Speech & Mobility Aids (including the Imaginable Solutions Guided Hands Bundle for hand mobility assistance), SmartHome products (door locks, thermostats, doorbells), and Mobile Device Accessories. The company distributes multiple third-party brands including Clarity, Serene Innovations, ClearSounds, Conversor, Sonic Alert, and dozens more. Featured products include the Clarity XLC8GLT Deluxe captioning tablet, BeHear SmartO Personal Amplifier, and the Serene TV SoundBox BT200 wireless TV speaker. Services include equipment repair, state program coordination, and iAccessibility services. Teltex positions itself as a national service center that services every item they sell.

Differentiator

Problem solved

Functional benefit

Brands

• iAccessibility: A service powered by Teltex providing accessibility solutions

Products and services

• Alerting Systems Comprehensive category of alerting hardware including ADA Compliance Kits, Baby & Sound Monitors, Doorbell Signalers, Notification Kits, Receivers & Flashers, Smoke/Fire/CO Detectors, Telephone Signalers, Transmitters, and Weather Alerts for deaf and hard of hearing individuals.
• Telephones & Accessories Extensive telephone product line including Amplified Corded Telephones, Amplified Cordless Telephones, Amplifiers, Answering Machines, Caller ID, Cellular Phones, Emergency & Hands Free, Headsets, Other Telephones, Ringers, and TTYs & Caption Phones for hearing-impaired users.
• Personal Listening Devices Personal listening hardware including TV Hearing Systems such as the Serene TV SoundBox BT200 wireless TV speaker, designed to bring television and conversation audio directly to users with hearing impairment.
• FM & Loop Systems Wireless audio assistance hardware including FM Systems-Wireless, Loop Systems, and Tour Guide Systems that deliver improved hearing in venues, classrooms, and group settings.
• Vision Products Hardware designed for individuals with visual impairments, providing alternative notification methods and accessible interfaces.
• Vibrating Clocks & Watches Alarm clocks and watches with vibrating alerts for deaf and hard of hearing users, including Vibrating Alarm Clocks and Vibrating Watches.
• Speech & Mobility Aids Assistive devices including Mobility Aids and Speech Aids for individuals with communication and mobility challenges, including the Guided Hands Bundle designed for individuals with limited hand mobility due to neurological conditions, injuries, or developmental disabilities.
• SmartHome Products Smart home hardware including Door Locks, Doorbells, Lights, Outlets, Smart Speakers & Displays, Thermostats, and TV controls curated for accessibility and use by disabled users.
• Mobile Device Accessories Accessories for mobile devices including Cables & Power, Cases, Headsets/Neckloops/Earbuds, Keyboards & Trackpads, Mounts & Stands, Notification devices, Speakers, Stylus Pens, and Switches.
• Components & Accessories General accessories and components including Accessories and Batteries for assistive technology devices.
• Equipment Repair Service Repair services for TTYs, telephone equipment, and notification systems for the Deaf and Hard of Hearing, performed by Teltex's national service center for items the company sells.
• iAccessibility Service Accessibility service powered by Teltex providing specialized solutions for individuals with disabilities, offered as a sub-brand alongside the main retail storefront.
• State Program Hub Program hub helping customers access state-funded programs for assistive technology, including iOS Program, SmartHome Solutions, and Smart Devices.

Quantifiable outcome

• 30-day returns guarantee for customer satisfaction

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Harris Communications: Harris Communications is one of the largest US distributors of assistive technology for the Deaf and Hard of Hearing, offering amplified phones, TTYs, alerting systems, and sign-language products. It is the closest direct peer to Teltex in product mix and customer base.
• MaxiAids: MaxiAids is a long-standing US retailer of products for the blind, deaf, and physically disabled. Its broad product catalog across hearing, vision, and mobility categories overlaps significantly with Teltex's assortment.
• EnableMart: EnableMart is a multi-category assistive technology retailer covering Deaf/HoH, blind/low vision, and mobility products. It directly competes with Teltex across amplified phones, alerting, and daily-living assistive devices.
• LS&S Products: LS&S (Learning, Sight & Sound) sells products for people with hearing, vision, and learning disabilities, including amplified phones, alerting devices, and magnifiers. Directly comparable to Teltex in category focus and customer base.
• Independent Living Aids: Independent Living Aids distributes assistive devices for low vision, hearing loss, and daily living, with both consumer and institutional customers. Comparable to Teltex in serving individuals with hearing and vision impairments through a multi-brand catalog.

Broad incumbents

• Clarity (Plantronics/HP Poly successor brands): Clarity is a major manufacturer of amplified telephones and assistive communication devices and a key Teltex-supplied brand. As a manufacturer with national retail and clinical-channel reach, it is a broader incumbent that competes for the same end customers.
• Bellman & Symfon: Bellman & Symfon is one of the leading manufacturers of alerting and listening solutions for the Deaf and Hard of Hearing, distributed by Teltex. As a brand owner with broader international presence, it is a broader incumbent that could bypass distributors to reach customers directly.
• CaptionCall (CapTel): CaptionCall (now part of the CapTel family) provides captioned telephone services and equipment for people with hearing loss, overlapping Teltex's caption-phone category. As a federally-supported program operator, it is a broader incumbent with institutional backing.

Emerging players

• Sound World Solutions: Sound World Solutions designs and sells personal hearing amplifiers and Bluetooth listening devices, partially overlapping Teltex's personal-listening and amplifier category. An emerging player with direct-to-consumer digital distribution.

Regional players

• Connevans: Connevans is a UK-based distributor of equipment for Deaf and Hard of Hearing people, with a similar product mix (amplified phones, alerting systems, loop systems). It is a regional peer with comparable offerings but no US overlap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/teltex
• Facebookfacebook.com/TeltexUSA
• LinkedInlinkedin.com/company/teltex-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teltex