WaterOne

Name

WaterOne

Legal name

Water District Number 1 of Johnson County, Kansas

Website

https://waterone.org

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941)

akta.pro primary industry

Potable Water Treatment & Conditioning (Filtration, Disinfection, Corrosion Control) (EUANAAAC)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE), Disinfection & Oxidation (Chlorine/Chloramine, UV, Ozone, AOP) (EUANABAD)

Keywords

• Water utility services
• Drinking water treatment
• Municipal water supply
• Water quality testing
• Water distribution infrastructure

Headquarters

HQ city

Lenexa

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Water Utility Service Fees: WaterOne operates as a non-profit governmental water utility. All revenue generated goes back into the organization. The utility is funded through water service charges and fees collected from customers (residential bi-monthly, commercial monthly billing cycles).

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

WaterOne is a non-profit quasi-municipal water utility that treats and distributes drinking water to residential and commercial customers across 17 cities in Johnson County, Kansas. It operates two treatment plants (Hansen on the Kansas River and Wolcott on the Missouri River) using ozone disinfection, membrane filtration, water softening, and multimedia gravity filtration, distributing water through owned infrastructure directly to property connections within its regulated service territory.

Product overview

WaterOne is an independent public water utility serving Johnson County, Kansas since 1957. The organization provides a unified water distribution and treatment service with customer-facing digital portals including the Bills & Payments Dashboard, View My Usage Portal, and Service Line Lookup Tool. Supporting services include annual Water Quality Reports (CCR), Notify JoCo emergency alerts, the 'Water You Talking About' podcast, and Education & Outreach programs featuring the Quench Buggy mobile hydration station and mascot Misty. All customer-facing portals are operated through the CivicPlus content management platform.

Differentiator

Problem solved

Functional benefit

Brands

• WaterYou Talking About: A podcast made by WaterOne for the community, discussing water-related topics and introducing customers to WaterOne experts.
• Quench Buggy
• Misty

Products and services

• Residential Water Service Treated drinking water delivered to single-family residential customers in Johnson County, Kansas. Includes bi-monthly billing, usage monitoring portal access, high-usage alerts, leak detection support, and customer service. Available to all properties within the district service area as a regulated monopoly service.
• Commercial Water Service Treated drinking water delivered to commercial properties including hospitals, schools, strip malls, and other commercial entities. Billed monthly with potentially higher consumption needs. Includes fire flow testing, backflow requirements, and fire hydrant meters.
• Multifamily Water Service Water service for townhomes and apartment complexes, billed monthly similar to commercial customers. Addresses shared infrastructure management and consistent water quality across multiple residential units.
• Annual Water Quality Report (Consumer Confidence Report) Annual report providing water quality data, testing results for over 100 regulated and unregulated contaminants, and compliance information. Required by EPA Safe Drinking Water Act and made available to all customers.
• Water You Talking About Podcast Podcast series made by WaterOne for the community, discussing water-related topics and introducing customers to WaterOne experts. Episodes cover water treatment, customer service, main breaks, regulations, and community topics. Available on Apple Podcast and Spotify with transcripts available.
• Education and Outreach Program

Quantifiable outcome

• Treated 25.5 billion gallons of water in 2025
• +4 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Notify JoCocoreTechnology or IntegrationCounty-wide mass notification system used by WaterOne to alert customers about water outages and emergencies. WaterOne dispatches use Notify JoCo to send alerts to affected customers based on geographic polygons.
• Kansas Water OfficecoreStrategic or Co-development PartnerWaterOne maintains close relationships with Kansas Water Office for water resource management and policy discussions.
• Kansas Department of Health and Environment (KDHE)coreStrategic or Co-development PartnerRegulatory agency WaterOne works with for compliance, water quality standards, and policy implementation.
• U.S. Army Corps of EngineerscoreStrategic or Co-development PartnerRelationships maintained for management of both Kansas River and Missouri River water sources. Particularly important for Missouri River water rights and winter water level management.
• American Water Works Association (AWWA)coreStrategic or Co-development PartnerWaterOne has leadership roles in AWWA and contributes to industry publications and policy advocacy. AWWA provides Washington DC representation for water industry regulations.
• Kansas Water AuthoritycoreStrategic or Co-development PartnerWaterOne participates in Kansas Regional Advisory Committee chaired by WaterOne staff. Collaborative water resource management across Kansas.
• Metropolitan Area - Association of Metropolitan AgenciescoreStrategic or Co-development PartnerWaterOne participates in this organization for government affairs and regulatory advocacy at federal level.
• Johnson County CitiescoreStrategic or Co-development PartnerWaterOne serves 17 cities in Johnson County. Relationships maintained with city attorneys, right of way coordinators, and public works departments for restoration work and infrastructure projects.
• Tower 2 Tower 5KminorGTM or Marketing PartnerAnnual 5K event hosted at WaterOne Administrative Office, celebrating National Drinking Water Week. 10th anniversary event scheduled. Registration fees donated to Water for People.
• I Love TapminorGTM or Marketing PartnerPartner site promoting the value and quality of tap water.
• Milford Watershed RCPPminorStrategic or Co-development PartnerConservation partnership for watershed protection and water resource management.
• Kansas City Missouri Water DepartmentminorStrategic or Co-development PartnerRegional collaboration when events fall outside WaterOne's service area, sending Kansas City, Missouri residents to KCMO water for their hydration station needs and vice versa.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Regional players

• City of Olathe Water Utilities: Municipal water utility serving Olathe, one of the larger cities in Johnson County. Operates in overlapping geography with WaterOne and competes/cooperates on regional water-supply planning.
• City of Overland Park Water Utilities: Municipal water provider serving Overland Park, the largest city in Johnson County. Comparable mid-sized municipal utility with similar regulatory exposure and customer-mix profile.
• Kansas City Missouri Water Department: Neighboring municipal water utility serving Kansas City, Missouri. WaterOne explicitly cross-refers customers to KCMO Water for events outside its service area, and the two operate as adjacent regional water providers drawing from overlapping river systems.
• Johnson County Wastewater: Sister utility in Johnson County handling wastewater treatment. WaterOne's laboratory manager previously worked there, and the two organizations share service-area geography, regulatory relationships, and customer base in Johnson County.

Others

• American Water Works Association (AWWA): Industry trade association of which WaterOne holds leadership roles. AWWA sets technical standards, conducts advocacy, and provides benchmarking — making it a comparable institutional peer rather than a direct competitor.
• Veolia Water Technologies: Major water treatment technology and services provider. Comparable to WaterOne in deployed treatment technologies (ozone, membrane filtration) and a likely vendor counterpart for the treatment process train WaterOne operates.

Broad incumbents

• United Utilities: UK regulated water and wastewater company. Comparable monopoly utility model with similar regulatory capex drivers (lead-line replacement equivalents, PFAS analogs) and customer-satisfaction focus.
• Severn Trent: International regulated water utility operator. Comparable treatment-and-distribution operating model with public-health and regulatory compliance focus, useful as an operational benchmark for technology and customer-service practices.
• American Water: Largest publicly traded U.S. water and wastewater utility. Comparable regulated water utility business with similar rate-base and capex drivers, useful for valuation and operational benchmarking even though geographically distinct.
• Aqua America: Large investor-owned water utility serving multiple states. Comparable regulated water utility business model with rate-base growth strategy, providing a benchmark for how a scaled, multi-state water operator captures value versus WaterOne's single-county footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mywaterone
• YouTubeyoutube.com/OurWaterOne
• Facebookfacebook.com/mywaterone
• LinkedInlinkedin.com/company/waterone
• Instagraminstagram.com/ourwaterone
• Pinterestpinterest.com/MyWaterOne

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WaterOne