Andy Frain Services
Andy Frain Services is a privately held U.S. contract security firm founded in 1924 that delivers integrated armed/unarmed security, event staffing, K9, transportation, and school safety services through 45+ branch offices and a proprietary Redi-Trak operations platform.
- Company typePrivate
- Founded1924
- HeadquartersAurora, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Andy Frain Services does
Andy Frain Services is a privately held U.S. contract security firm founded in 1924 and headquartered in Aurora, Illinois. The company delivers integrated physical security, event staffing, K9, transportation, and school safety services to more than 1,000 commercial businesses, 50+ major sports arenas and universities, 25 domestic airports, and large public events (including 20 national political conventions and 10,000+ trade shows), operating through a direct network of 45+ branch offices and a field force of 1,001-5,000 employees.
Its service portfolio is anchored by the proprietary Redi-Trak technology suite, comprising a Workforce Management System for guard tour oversight and real-time GPS/patrol monitoring, an Incident Management System for centralized reporting and audit trail, and a Yard Management System delivered as a Progressive Web Application that uses API integration to verify trucks against vendor load manifests at terminal gates. Vertical service lines cover Business & Industry, Transportation Security (including CCSF cargo screening), Managed Properties/Retail, Sports & Entertainment, K9 (SAFETY Act Designated), School Safety, and Special Event Security.
The business model is predominantly managed services delivered under multi-year enterprise contracts and per-event professional services engagements, with quote-based pricing and no public rate cards. Revenue is generated through officer-hour fees for standing contracts and event-based staffing for sporting, political, and entertainment engagements. Sales is conducted directly through branch offices, with reputation, the 100-year brand, and the DHS SAFETY Act Certification (held continuously since 2006) serving as the primary demand-generation assets. Customer retention is reported at 97% over the past 10 years.
Andy Frain Services firmographics
Firmographics- Name
- Andy Frain Services
- Legal name
- Andy Frain Services
- Website
- https://andyfrain.com
- Company type
- Private
- Founded year
- 1924
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Andy Frain Services is a privately held U.S. contract security firm founded in 1924 that delivers integrated armed/unarmed security, event staffing, K9, transportation, and school safety services through 45+ branch offices and a proprietary Redi-Trak operations platform.
- Ownership category
- akta.pro rank
Andy Frain Services industry classification
Industry- Product category
- Contract Security Services
- NAICS
- Security Guards and Patrol Services (561612), Temporary Help Services (561320)
- SIC
- Services-Help Supply Services (7363)
- akta.pro primary industry
- Security, Safety & Fire/Life Safety Management (BPABAAAE)
- akta.pro secondary industry
- Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD)
Keywords
Where Andy Frain Services is headquartered
LocationHeadquarters
- HQ city
- Aurora
- HQ country
- United States
- HQ region
- North America
Offices22 records
Markets served
Andy Frain Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Contract Security Services: Long-term contractual relationships providing armed and unarmed security officers for commercial businesses, industrial facilities, schools, and managed properties. Revenue derived from service fees based on officer hours, scope of services, and contractual terms.
- Event Staffing Services: Temporary and event-specific security and guest services for sporting events, concerts, conferences, conventions, and special events. Revenue based on per-event contracts and staffing requirements.
- Transportation Security Services: Specialized security services for airports, cargo hubs, and transit providers including cargo screening, checkpoint security, and access control. Compliance with transportation industry regulatory requirements.
- K9 Security Services: Specialized K9 units for threat detection including explosives, firearms, and crowd screening. SAFETY Act Designated program offering enhanced protection and federal liability coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom enterprise security contracts |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels3 records
Andy Frain Services product offering
Product offeringCore offering
Andy Frain Services provides integrated security and event solutions delivered through trained armed and unarmed security officers, K9 units, and event staff across the United States. The company operates through 45+ branch offices serving commercial businesses, transportation hubs, managed properties, sports and entertainment venues, schools, and special events, supported by a proprietary Redi-Trak technology suite for workforce management, incident reporting, and yard management.
Product overview
Andy Frain Services offers a unified portfolio of security and event services centered on its proprietary Redi-Trak technology platform. The Redi-Trak Suite comprises three integrated modules: the Workforce Management System (WMS) for guard tour and operations oversight, the Incident Management System (IMS) for centralized incident reporting, and the Yard Management System (YMS) for terminal gate management. Beyond technology, the company provides a comprehensive range of security services including Business & Industry Security, Transportation Security, Managed Properties Security, Sports & Entertainment Security, K9 Services, and School Safety. The Redi-Trak products operate as a cohesive platform while services are delivered through trained security personnel across multiple industry verticals.
Differentiator
Problem solved
Functional benefit
Products and services
- Redi-Trak Workforce Management System (WMS) A comprehensive guard tour and workforce operations platform delivering real-time oversight of patrols, checkpoint activity, GPS movement, and incident reporting across client sites, with automated scheduling, compliance tracking, and data-driven reporting for supervisors and executives.
- Redi-Trak Incident Management System (IMS) Centralized incident and activity reporting platform that streamlines documentation, tracking, and follow-up to ensure issues are handled consistently and quickly with a complete audit trail across all client sites.
- Redi-Trak Yard Management System (YMS) A Progressive Web Application (PWA) that streamlines and documents gate traffic at truck terminals, using API integration to retrieve vendor load manifests in real time so gate security teams can verify trucks, trailers, bobtails, and personally owned vehicles.
- Business & Industry Security Services Security solutions for corporate offices, industrial facilities, manufacturing plants, and warehouse/distribution centers, including active patrols, access control, surveillance monitoring, and emergency response.
- Transportation Security Services Security services for airports, cargo hubs, and transit providers including CCSF cargo screening, airport and transit security, checkpoint screening, and monitoring and access control for restricted areas in compliance with transportation industry regulatory requirements.
- Managed Properties Security Services Security programs for retail environments and managed properties including theft prevention, loss reduction, crowd control, incident management, and K9 patrols with firearm detection for retail chains and managed properties nationwide.
- Sports & Entertainment Security Services Security and guest services for stadiums, arenas, theaters, and concert venues including crowd management, screening equipment rentals, access control, event consulting and management, and VIP protection.
- K9 Security Services SAFETY Act Designated K9 security services for threat detection and deterrence including explosives and firearms detection, retail security, sports and events security, TSA certified cargo screening, crowd and facility screening, and hospital and healthcare facility security.
- School Safety Services School Safety Officer Program providing dedicated protection for students, staff, and visitors at educational institutions, focusing on proactive threat prevention, rapid incident response, and a supportive presence for learning environments.
- Special Event Security Services Specialized security solutions for concerts, conferences, festivals, and private gatherings including custom security planning, access control and credential checks, and on-site monitoring and rapid response.
Quantifiable outcome
- 97% customer retention rate over the past 10 years
- +3 more outcomes
Companies that use Andy Frain Services
Customer profileNamed customers18 records
Segments7 records
Ideal customer profiles5 records
Andy Frain Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Andy Frain Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- U.S. Department of Homeland SecuritycoreSAFETY Act Certification relationship. Andy Frain Services holds SAFETY Act Certification from DHS, originally awarded in 2006 and maintained continuously. This certification provides liability limitations for claims resulting from terrorism acts, with DHS having conducted extensive review of security procedures and training methods.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Andy Frain Services competitors and assessment
Company assessmentDirect peers
- GardaWorld: Canadian-based global security services company with strong North American footprint in cash logistics, guarding, and event security. Comparable business model and customer set to Andy Frain in U.S. contract guarding and special event staffing.
- Prosegur: Spanish-headquartered global security group with U.S. operations in guarding, event security, and integrated security solutions. Overlaps with Andy Frain in commercial guarding and transportation security services.
- ISS A/S: Danish facility services company providing integrated facility management including security services across multiple verticals. Comparable to Andy Frain in IFM-style bundled security offerings for commercial and institutional clients.
- Securitas: Global security services giant with significant U.S. operations in contract guarding, event security, and specialized services. Comparable to Andy Frain across verticals including transportation and commercial accounts, with broader geographic diversification.
- St. Moritz Security Services: U.S.-based contract security provider offering uniformed guarding, concierge, and security officer services to commercial and industrial clients. Closely comparable mid-market competitor in Andy Frain's Business & Industry segment.
- Allied Universal: Largest U.S. contract security services provider, offering armed/unarmed guarding, event security, and technology-enabled solutions across all 50 states. Directly comparable to Andy Frain in core guarding and event services, but at materially greater scale and with PE-backed M&A capacity.
Emerging players
- Whitlock Security Group: U.S. security services firm specializing in armed/unarmed guarding, mobile patrol, and specialized event security. Comparable offering set to Andy Frain in the managed properties and event security verticals.
- Signal 88 Security: Franchise-based U.S. security services network providing mobile patrol, event, and standing guard services. Comparable service mix to Andy Frain but with a decentralized franchise model rather than directly-operated branch offices.
Regional players
- Covenant Security: U.S.-based security services firm providing armed/unarmed officers, event staffing, and concierge services. Comparable in scope to Andy Frain's commercial and event work, though smaller in scale and event marquee presence.
- National Security & Protective Services: U.S. contract security provider focused on commercial, residential, and event security across multiple states. Comparable offering profile to Andy Frain but with smaller geographic footprint and less event/sports specialization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Andy Frain Services social profiles
Digital presenceAndy Frain Services compliance and trust
Trust signalCompliance1 record
Andy Frain Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Andy Frain Services leadership team
Management profileNumber of profiles
Profiles7 records
Andy Frain Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Andy Frain Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Andy Frain Services
What does Andy Frain Services do?
Andy Frain Services provides integrated security and event solutions delivered through trained armed and unarmed security officers, K9 units, and event staff across the United States. The company operates through 45+ branch offices serving commercial businesses, transportation hubs, managed properties, sports and entertainment venues, schools, and special events, supported by a proprietary Redi-Trak technology suite for workforce management, incident reporting, and yard management.
Is Andy Frain Services a public or private company?
Andy Frain Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Andy Frain Services founded?
Andy Frain Services was founded in 1924. It employs 1,001 to 5,000 people.
Where is Andy Frain Services based?
Andy Frain Services is headquartered in Aurora, United States, in the North America region.
How does Andy Frain Services make money?
Four revenue lines are on record. Contract Security Services are the primary driver. The others are event Staffing Services, transportation Security Services and K9 Security Services.
Who are Andy Frain Services's main competitors?
Direct peers on record are GardaWorld, Prosegur, ISS A/S, Securitas, St. Moritz Security Services and Allied Universal. Emerging players are Whitlock Security Group and Signal 88 Security. Regional players are Covenant Security and National Security & Protective Services.
Does Andy Frain Services have an API?
No public API is recorded for Andy Frain Services.
What industry is Andy Frain Services in?
Andy Frain Services's product category is Contract Security Services. Its primary akta.pro industry code is BPABAAAE, Security, Safety & Fire/Life Safety Management, with a secondary code of BPABANAD, Emergency Response Team (ERT) Staffing & Incident Management Support. Its NAICS code is 561612 and its SIC code is 7363.