Edgewater Networks
Edgewater Networks, founded in 2002 and now consolidated under Ribbon Communications, provided enterprise session border controllers and centralized network management for service providers and enterprises deploying secure Unified Communications.
- Company typePrivate
- Founded2002
- HeadquartersSan Jose, United States
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What Edgewater Networks does
Edgewater Networks, founded in 2002 and headquartered in San Jose, California, was a Network Edge Orchestration vendor providing service assurance, security, and analytics for Unified Communications as a Service (UCaaS) deployments. Its product portfolio was built around two core assets: the EdgeMarc Intelligent Edge family of enterprise session border controllers (eSBCs), which delivered IP routing and protection against malicious attacks such as denial-of-service and toll fraud at the network edge, and the EdgeView Service Control Center, a centralized network management platform that enabled operators to monitor, troubleshoot, and resolve issues across the EdgeMarc installed base. The company targeted two primary customer segments: telecommunications service providers and enterprise organizations deploying Unified Communications with high security and quality requirements, addressing pain points around edge security, quality of service management, and deployment complexity for voice and UC traffic.
The business model centered on the sale and deployment of EdgeMarc eSBC appliances paired with the EdgeView management platform, distributed through an enterprise field sales motion and via partnerships with sales and technology resellers. Specific pricing models and per-unit contract values are not publicly disclosed, and the company did not publish revenue or ARR figures. From 2003 to 2015 Edgewater raised approximately $36.4M across seven funding rounds, including participation from El Dorado Ventures, Palomar Ventures, Level 3 Communications, and Telverse Communications. The company's leadership team included CEO David G. Norman and VPs across product management, finance, and business development.
Edgewater Networks has been fully merged into Ribbon Communications and no longer operates as an independent entity. The full EdgeMarc and EdgeView product suite is now sold, supported, and evolved under the Ribbon Communications brand, distributed through Ribbon's global partner network. As a result, Edgewater's commercial trajectory is now subsumed within Ribbon's broader Unified Communications and session border controller strategy rather than reported on a standalone basis.
Edgewater Networks firmographics
Firmographics- Name
- Edgewater Networks
- Legal name
- Edgewater Networks
- Website
- https://edgewaternetworks.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Short description
- Edgewater Networks, founded in 2002 and now consolidated under Ribbon Communications, provided enterprise session border controllers and centralized network management for service providers and enterprises deploying secure Unified Communications.
- Ownership category
- akta.pro rank
Edgewater Networks industry classification
Industry- Product category
- Session Border Controllers
- NAICS
- All Other Telecommunications (517810)
- SIC
- Computer Communications Equipment (3576)
- akta.pro primary industry
- Service Provider Edge Routing (PE/BNG/Carrier Ethernet) (HDAFABAC)
- akta.pro secondary industry
- Edge Orchestration & Management Platforms (Provisioning, Fleet Mgmt) (HDABAOAF)
Keywords
Where Edgewater Networks is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Markets served
Edgewater Networks business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Edgewater Networks product offering
Product offeringCore offering
Edgewater Networks designs and sells enterprise session border controller (eSBC) appliances and a centralized network management platform for service providers and enterprises deploying Unified Communications. The EdgeMarc Intelligent Edge portfolio provides IP routing and security against denial-of-service attacks and toll fraud, while the EdgeView Service Control Center monitors, troubleshoots, and resolves issues across deployed EdgeMarc devices. The full suite is now offered under Ribbon Communications following acquisition and brand consolidation.
Product overview
Edgewater Networks offers a unified portfolio of network edge solutions centered on the EdgeMarc Intelligent Edge™ product line, which provides enterprise session border controller (eSBC) functions and IP routing capabilities for secure Unified Communications deployment. The EdgeView Service Control Center serves as the companion network management platform, enabling operators to monitor, troubleshoot, and manage all EdgeMarc devices from a centralized interface. The full suite of Edgewater solutions and products are now available from Ribbon Communications following the acquisition.
Differentiator
Problem solved
Functional benefit
Brands
- EdgeMarc Intelligent Edge: Enterprise session border controller (eSBC) portfolio designed for service providers and enterprises deploying Unified Communications with security and quality features.
- EdgeView Service Control Center
Products and services
- EdgeMarc Intelligent Edge Enterprise session border controller (eSBC) appliances that provide IP routing and security protection against denial-of-service attacks and toll fraud, designed for service providers and enterprises deploying Unified Communications with high security and quality requirements.
- EdgeView Service Control Center Network management platform that monitors, troubleshoots, and rectifies problems across EdgeMarc Intelligent Edge devices, helping reduce service issues and drive savings in installation costs and customer care.
Companies that use Edgewater Networks
Customer profileSegments2 records
Ideal customer profiles2 records
Edgewater Networks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Edgewater Networks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ribbon CommunicationsflagshipEdgewater Networks has been fully merged into Ribbon Communications. The full suite of Edgewater solutions and products, including the EdgeMarc Intelligent Edge portfolio and EdgeView Service Control Center, are now available from Ribbon. This represents a complete brand consolidation where Edgewater's product portfolio is now integrated under Ribbon's communications solutions umbrella.
Recent moves6 records
Expansion highlights3 records
Edgewater Networks competitors and assessment
Company assessmentDirect peers
- Ribbon Communications: Ribbon Communications is Edgewater's parent company and a direct peer in SBC and UC edge networking, sharing the same product line through the Edgewater acquisition while also operating its own SBC portfolio (SWe Lite, NSD).
- AudioCodes: AudioCodes is a direct competitor in enterprise and service-provider Session Border Controllers for Unified Communications and SIP-based voice, with overlapping product positioning to EdgeMarc.
- Sangoma Technologies: Sangoma provides SBC and UC solutions, including session border controllers sold to service providers and enterprises, overlapping with EdgeMarc's positioning in the SMB-to-mid-market UC edge segment.
- Sansay: Sansay provides session border controllers for service-provider and wholesale voice networks, directly comparable to Edgewater's EdgeMarc product line for carrier-grade edge routing and security.
- Oracle Communications (Acme Packet): Oracle's Acme Packet line is a pioneer and one of the largest enterprise and service-provider SBC platforms, directly competing with EdgeMarc on security, interoperability, and SIP trunking features.
Emerging players
- Ingate Systems: Ingate sells enterprise SBCs and SIP-aware firewalls specifically targeted at UC and SIP trunking deployments, overlapping Edgewater's UC edge security positioning.
- Patton Electronics: Patton is a smaller, specialist vendor in enterprise SBCs and SmartNodes, competing in a similar service-provider and on-prem edge niche as Edgewater's EdgeMarc appliances.
Broad incumbents
- Cisco Systems: Cisco offers SBC functionality as part of its broader UC, collaboration, and networking portfolio (including CUBE), serving the same enterprise UC deployment use case as Edgewater from a much larger installed base.
- Avaya: Avaya is a broad UC incumbent that historically sold SBC and IP gateway products adjacent to its communications platform, providing an overlapping but larger-portfolio alternative to Edgewater.
Others
- Palo Alto Networks (Prisma / session security): Palo Alto Networks overlaps thematically as a security vendor addressing network-edge threats (including SIP/UC threats), positioning as an adjacent security architecture to EdgeMarc's DoS and toll-fraud protections.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Edgewater Networks social profiles
Digital presenceEdgewater Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Edgewater Networks leadership team
Management profileNumber of profiles
Profiles4 records
Edgewater Networks funding detail
Funding detailFunding overview
Funding rounds7 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Edgewater Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Edgewater Networks
What does Edgewater Networks do?
Edgewater Networks designs and sells enterprise session border controller (eSBC) appliances and a centralized network management platform for service providers and enterprises deploying Unified Communications. The EdgeMarc Intelligent Edge portfolio provides IP routing and security against denial-of-service attacks and toll fraud, while the EdgeView Service Control Center monitors, troubleshoots, and resolves issues across deployed EdgeMarc devices. The full suite is now offered under Ribbon Communications following acquisition and brand consolidation.
Is Edgewater Networks a public or private company?
Edgewater Networks is a private company. It is classified as corporate owned and is currently acquired.
When was Edgewater Networks founded?
Edgewater Networks was founded in 2002. It employs 101 to 250 people.
Where is Edgewater Networks based?
Edgewater Networks is headquartered in San Jose, United States, in the North America region.
Who are Edgewater Networks's main competitors?
Direct peers on record are Ribbon Communications, AudioCodes, Sangoma Technologies, Sansay and Oracle Communications (Acme Packet). Emerging players are Ingate Systems and Patton Electronics. Broad incumbents are Cisco Systems and Avaya. Palo Alto Networks (Prisma / session security) is listed as an others.
Does Edgewater Networks have an API?
No public API is recorded for Edgewater Networks.
What industry is Edgewater Networks in?
Edgewater Networks's product category is Session Border Controllers. Its primary akta.pro industry code is HDAFABAC, Service Provider Edge Routing (PE/BNG/Carrier Ethernet), with a secondary code of HDABAOAF, Edge Orchestration & Management Platforms (Provisioning, Fleet Mgmt). Its NAICS code is 517810 and its SIC code is 3576.