Eventim

What Eventim does

Eventim operates the consumer-facing ticketing arm of CTS Eventim AG, a publicly-traded German entertainment-services group headquartered in Hamburg and founded in 1991. Through 25+ country-specific localized platforms (eventim.de, eventim.co.uk, eventim.hr, eventim.bg, etc.), Eventim distributes primary and secondary tickets for concerts, festivals, theater, comedy, sports, and family events — claiming inventory of 75,000+ events annually spanning major international tours (A$AP Rocky, Sting, Foo Fighters, Lorde, Nick Cave) down to local venues and Croatian national theaters. Its revenue model is transaction-fee based: commissions on primary ticket sales, service fees (e.g., €1.50 on cross-border transactions), booking fees, and ticketing issuance surcharges, with ancillary revenue from ticket insurance, gift vouchers (Eventim Poklon Bon), and the FanBonus loyalty program.

The technology stack is a multi-platform online ticketing system supporting web and mobile channels with e-ticket delivery (including home printing), country-localized payment integrations such as the recent Revolut Pay biometric-authenticated one-click flow in Bulgaria, and multi-event inventory management across thousands of events. Beyond core ticketing, Eventim operates an ecosystem of sub-brands — Eventim Business (B2B SaaS tools for organizers), FanReport (attendee reviews), TicketAlarm (inventory alerts), Favorites (artist tracking), and FanBonus (loyalty rewards). Distribution combines direct-to-consumer online sales, country-specific websites, physical pickup points ("Prodajna mjesta"), and enterprise channel partnerships with venues (Arena Zagreb, Arena Pula, Stadion Poljud, HNK theaters) and marquee events, most notably the Official Ticketing Service Provider and Secondary Marketplace role for the LA28 Olympic and Paralympic Games covering approximately 14 million tickets.

Name

Eventim

Legal name

CTS Eventim AG

Website

https://eventim.hr

Company type

Public

Founded year

1991

Operating status

Operating

Headcount range

1–10 employees

Short description

Eventim, the ticketing division of Germany's publicly-traded CTS Eventim AG, operates 25+ country-specific online platforms distributing primary and secondary tickets for 75,000+ annual concerts, theater, sports, and cultural events across Europe and beyond, with marquee partnerships including the LA28 Olympics.

Ownership category

akta.pro rank

Product category

Online Event Ticketing

NAICS

Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320), Promoters of Performing Arts, Sports, and Similar Events with Facilities (711310), Spectator Sports (7112)

SIC

Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Event Discovery, Listings & Calendar Platforms (MPAGAJAL)

akta.pro secondary industries

Pricing, Yield Management & Anti-Fraud Services (MPAGAJAH), Event Promotion & Talent Buying (Promoters) (MPAGAJAC), Payments, Settlement, Tax & Compliance Services for Ticketing (MPAGAJAJ), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG)

Keywords

• Online event ticketing
• Primary ticket sales
• Secondary ticket marketplace
• Event management platform
• Access control services

Headquarters

HQ city

Ljubljana

HQ country

Slovenia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations, Infrastructure

Revenue model

1. Primary Ticket Sales Commission: Eventim earns commissions on primary ticket sales for concerts, festivals, sports events, theater, and cultural events. Service fees of €1.50 apply for international event sales in addition to applicable VAT and booking fees.
2. Secondary Ticket Marketplace: Eventim serves as an official verified secondary marketplace for major events like the LA28 Olympics, facilitating ticket resale with verification and authentication services.
3. Service and Booking Fees: Revenue generated from service fees, booking fees, and ticketing issuance surcharges. Prices stated include applicable VAT and ticketing issuance fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Eventim is a multi-country online event ticketing platform that sells primary tickets and operates a verified secondary marketplace for concerts, festivals, sports, theater, comedy, family events, and cultural performances. It also provides a B2B event management suite (Eventim Business) enabling organizers to list events, manage ticket sales, configure access control, and operate sales outlets, supplemented by FanBonus loyalty, ticket insurance, gift vouchers, and FanReport feedback services.

Product overview

Eventim is a multi-national event ticketing platform that operates as a unified ticketing ecosystem. The core Eventim platform handles primary ticket sales across music (concerts, festivals, classical), culture (theater, comedy), sports, and family events. Eventim Business provides B2B tools for event organizers including event entry, sales management, and deep link generation. Supplementary services include FanBonus loyalty program, ticket insurance, gift vouchers, FanReport feedback system, and Favorites for personalized event discovery. The platform operates across over 20 countries including Croatia (eventim.hr), Germany, Austria, UK, US, Brazil, and others.

Differentiator

Problem solved

Functional benefit

Brands

• Eventim Business: B2B platform for event organizers to manage ticket sales and event logistics
• FanBonus
• FanReport
• TicketAlarm
• Eventim Poklon Bon

Products and services

• Eventim Online Ticketing Platform Consumer-facing ticketing platform accessible via country-specific websites and mobile apps (eventim.hr, eventim.de, eventim.co.uk, eventim.fr, etc.) selling primary tickets for concerts, festivals, sports events, theater, comedy, and family entertainment with e-ticket delivery, home-print option, and presale access.
• Eventim Business B2B event management and ticketing suite for event organizers and venues to list events, manage sales channels, configure access control, manage sales outlets, and operate ticket delivery.
• FanBonus Loyalty Program Loyalty program that rewards frequent ticket buyers with points and exclusive benefits such as special offers and presale privileges.
• Eventim Ticket Insurance Insurance add-on service that allows customers to protect their ticket purchases against unforeseen circumstances.
• Eventim Gift Voucher (Poklon bon) Gift voucher product that allows users to purchase event tickets as gifts for others.
• FanReport Fan feedback and review system that allows attendees to share their experiences at events.
• Verified Secondary Ticket Marketplace Verified resale marketplace for tickets, enabling authenticated secondary ticket sales with verification and buyer protection.

Quantifiable outcome

• 75,000+ events available annually across 25+ countries
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Three partnerships are on record, tiered flagship and core.

• LA28 Olympic and Paralympic GamesflagshipStrategic or Co-development Partner · 30 March 2026Eventim serves as Official Secondary Ticket Marketplace for LA28 alongside AXS, with primary tickets available only through AXS and Eventim as Official Ticket Service Provider. The partnership covers approximately 14 million tickets for the 2028 Olympic and Paralympic Games, with verified resale opening in 2027. LA28 ticket drops begin in April 2026 with registration opening January 14.
• RevolutcoreTechnology or Integration · 18 March 2026Revolut has partnered with Eventim to integrate Revolut Pay into Eventim's Bulgarian platform, enabling one-click payments authenticated via biometrics or Revolut app access codes. Bulgarian Revolut customers earn five times the standard RevPoints loyalty rewards on Eventim purchases. The partnership leverages Revolut's global user base of over 70 million, with Bulgarian market representing more than 1.3 million customers.
• Various Venues and TheaterscoreChannel Partner/ Reseller/ DistributorEventim serves as ticketing platform for major venues including Arena Zagreb, Arena Pula, Dvorana Gripe (Split), HNK theaters (multiple cities), and numerous smaller venues across Croatia and neighboring countries.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Dice: Mobile-first ticketing platform focused on music and club events with strong discovery features; an emerging competitor in the UK and European markets where Eventim operates, particularly targeting Gen Z and millennial concert-goers.

Direct peers

• Ticketmaster: The dominant global primary ticketing platform and Eventim's closest direct competitor; both sell primary and secondary tickets for concerts, sports, and theater across Europe and North America, with overlapping venue relationships and similar transaction-fee revenue models.
• AXS: Global ticketing platform jointly co-piloting the LA28 Olympic primary distribution with Eventim; targets the same concerts, sports, and venue market with comparable digital ticketing, access control, and secondary marketplace capabilities.
• StubHub: Global secondary ticket marketplace now owned by Viagogo; competes directly with Eventim's official secondary marketplace positioning, especially for high-demand resale on concerts and sports.
• Eventbrite: Self-service event ticketing platform serving concerts, festivals, and cultural events with a similar transaction-fee model; overlaps with Eventim in mid-market and self-organized live events across Europe and North America.
• Viagogo: Major secondary ticketing marketplace and parent of StubHub; competes head-to-head with Eventim's verified resale marketplace across European sports, concerts, and major events.
• See Tickets: European-based ticketing platform operating in UK, France, Spain, Ireland, and the Netherlands; competes directly with Eventim in primary distribution for mid-sized concerts, festivals, and cultural events across Western Europe.
• SeatGeek: Mobile-first ticketing marketplace offering primary and secondary tickets with dynamic pricing and partner integrations; competes with Eventim in sports and concert ticketing, particularly in the US and UK.

Broad incumbents

• Live Nation Entertainment: Parent of Ticketmaster and the world's largest live entertainment company; vertically integrated across promotion, venues, and ticketing, directly competing with Eventim on primary distribution for major tours and arena events in Europe and globally.

Regional players

• Ticketek: Australia- and New Zealand-focused ticketing leader owned by TEG; comparable in operating model to Eventim, but geographically separate — useful reference for events-per-employee efficiency and Oceania market dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/eventimsi
• LinkedInlinkedin.com/company/eventim
• Facebookfacebook.com/hr.eventim
• Instagraminstagram.com/eventim

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries26 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eventim